Plusnet

Plusnet Outage Report in High Wycombe, Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in High Wycombe, Buckinghamshire, England 03/02/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near High Wycombe, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames, Uxbridge, Hemel Hempstead, Windsor, Berkhamsted, Slough and High Wycombe.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomHenley on Thames TV
United KingdomUxbridge Wi-fi
United KingdomHemel Hempstead E-mail
United KingdomWindsor E-mail
United KingdomBerkhamsted E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near High Wycombe, England

Latest outage, problems and issue reports in High Wycombe and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • AndrewW66554842 Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Scary_fish Cat. Woman (@Scary_fish) reported

    @Plusnet Thank you. I have emailed a complaint to no avail. Its really causing us problems - we can't use security cameras, Alexa devices or watch TV in different rooms. Not what I pay for.

  • bencoolski Bencoolski (@bencoolski) reported

    @Dun6eon Nah try PlusNet like what I had at my last flat… That service doesn’t deserve to be a provider and that’s an understatement…

  • filipino_chino Filipino Chino (@filipino_chino) reported

    what a f'ing joke @plusnet mobile is at times, @EE confirms they have an issue in my area and Plusnet use their network, they state they have no known issues in the area. Think it's time to move my contract to another provider... been a month now with basically no signal.

  • thedavidhmiller David Miller (@thedavidhmiller) reported

    @Plusnet Hi. We are meant to be joining plusnet, we haven't received our activation date but our broadband has stopped today. Can you help?

  • TheRanno Richard Ransom (@TheRanno) reported

    @Plusnet Your team are having some issues moving my broadband - I’m responding to sms and e-mail but no one seems to be reading my responses. Not convenient for me call - and chat isn’t available on your website. Frustrating.

  • Ed21697935 Ed (@Ed21697935) reported

    @Plusnet Can I advise anyone else wishing to sign up to Plusnet not to, and most certainly do not pay up front. I had to cancel after 4 days within the 14 day cooling off period. After 2 weeks, I've received no response or money. £73.98 is a weeks pension, Join at you peril.

  • claudemmx2 claudem1cel © 🌈 🇪🇺 I stand with 🇺🇦 Ukraine (@claudemmx2) reported

    @ROWilliams2 So i phone @Plusnet up can't understand person on other end so they put me through to someone else they where taking to fast so after 35mins they say they will cancel it on 4th April hours later Email from @Plusnet saying I have 12 months contract I'm Dislexic

  • Plusnet Plusnet (@Plusnet) reported

    @chicaceel You're welcome Cathy, I'm sorry we weren't able to provide any support for this issue; though I hope you're able to find an alternative solution to this for particular problem. Don't hesitate to get back in touch, should you need our help in future. -Tony Plusnet Sheffield

  • Xzyy_ Brett (@Xzyy_) reported

    @Plusnet since 2pm my internet has been going down every 10-15 minutes please can you advise on what I should do

  • chicaceel Cathy 🌳🕷🕷💙🌕 (@chicaceel) reported

    @Plusnet Thanks, at least we’ve confirmed the problem now. I’ll have to look at other solutions for them.