Plusnet

Plusnet Outage Report in High Wycombe, Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in High Wycombe, Buckinghamshire, England 11/30/2023 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near High Wycombe, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Slough, Hemel Hempstead, Uxbridge, Maidenhead, Reading, High Wycombe, Tring and Gerrards Cross.

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City Problem Type Report Time
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomHemel Hempstead Internet
United KingdomSlough Internet
United KingdomUxbridge Internet
United KingdomMaidenhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near High Wycombe, England

Latest outage, problems and issue reports in High Wycombe and nearby locations:

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kennyaberdeen Kenny Anderson (@Kennyaberdeen) reported

    @Plusnet Can you tell me why your company delivers such poor internet speeds in the AB51 7JT area just 15 miles west of Scotland’s 3rd largest City?

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Dear @Plusnet Into our 2nd day and our family STILL can’t make phone calls/text from our mobiles We were told yesterday to switch mobile on/off and remove sim .. it did not work Now told 24-48hours?! Terrible customer service.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet and we still can’t call/text. Poor service.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet Dear @Plusnet It’s now 4.15pm Told now fixed and to switch phone off/remove sim. We did this. Husband contacted you at 3.32pm to say still not working. No response from you. Still can’t make calls/text

  • Hayleybxoxo HB🤷🏼‍♀️ (@Hayleybxoxo) reported

    @Plusnet @Plusnet contacted every social media platform. 3 failed manager call backs a vile customer service and yous are refusing to even work my complaint. Send me my final response letter so I can approach the ombudsman!!!!!

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet You mentioned ‘live chat’ … not me. Your website said to contact via Twitter - I did this at Ofcourse there will always be netowrk probs .. but I messaged you at 1.15pm - my husband also did. It’s now 14.52 .. and it’s not fixed and we still can’t call/text. Poor service

  • mxbexglambert Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚 (@mxbexglambert) reported

    @virginmedia @mikenco Why is none of that investment on your customer service? Been trying for hours today to cancel phone, text, chat, now waiting for WhatsApp. Meanwhile signing up to Plusnet has been smooth as butter. Absolutely shocking customer service, again from virgin.

  • TheDryhtscipe John Urquhart (@TheDryhtscipe) reported

    **** I'm probably giving Plusnet ideas

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet We have been down all morning and have been unable to contact you via ‘live chat’ …And yes we received message after I went public .. but still not fixed or notified there is a problem (40 minutes later) - not impressed with your service

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet As mentioned… no problem with networks having occasional probs.. its bound to happen. But when the only way a customer can communicate a prob to you guys is via Twitter .. then that is a poor service. Anyway.. hope it’s fixed soon