Plusnet Outage Report in High Wycombe, Buckinghamshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near High Wycombe, Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: Reading and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near High Wycombe, England
Latest outage, problems and issue reports in High Wycombe and nearby locations:
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Andrew Wright
(@AndrewW66554842) reported
from
Rickmansworth, England
@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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JohnDaleMcAlli1
(@jdmc_alli1) reported
@Plusnet Just some customers? looks more like most of them. Information for customers would help immensly.
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Adam
(@Aviatoradam) reported
@laura_alice24 @SkyUK NO such thing as customer loyalty. Always shop around each time a contracts up and be willing to change. the money companies make because people are too lazy to shop around is insane! Plusnet have been pretty good the last 5/6 years - I make them drop the price each renewal!
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The Calmer Llama
(@EltontoNick) reported
@SpagFlying Maybe - although its very shabby. Like @Plusnet don't really know what they're doing. Clearly have no incident management and their monitoring is poor too as this started Tuesday night not yesterday morning
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Plusnet
(@Plusnet) reported
@Smallheathen Sorry to hear this Jim, I'd recommend clearing your cache and cookies in case your device is trying to load a version of the web page that was broken. - Jess, Plusnet Leeds 🌻
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Mark Lawson Design
(@MLawsonDesign) reported
@AmandaS40972684 @Plusnet Have had trickles of a few emails. Mostly looks like those from the early hours before the issue first started (around 6am yesterday) and then new emails today. Haven’t had anything that would have been sent yesterday tho. It’s only personal mail. Moved biz from PN few years ago
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Dr M S
(@AK90881221) reported
@Plusnet @PhilipBiggs555 I can receive email but still cannot send! You SMTP server is still not working. What is the ETA? What compensation will you provide? It's more than 36 hours now!
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ReetsTweets
(@RitaWallace_) reported
@Plusnet That’s the same thing you have been saying for over 24hrs #nothelpful at least update the message if you can’t fix the problem #plusnetdown people need access to their #emails
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AlanJSlater
(@AlanJSlater) reported
@wrathofgod @gnarlybole @Plusnet Not very good customer service at present. We need a real, proper update.
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Harry Smart 🏴
(@Munross) reported
@Plusnet could you please provide a support number that I can phone (online support options don't work, the contact number on your site is 'number unrecognised', and your email servers have stopped responding to my email client).
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SherynR1
(@r1_sheryn) reported
@Plusnet I want to cancel my contract - I just want to know if I have to give notice or if there will be any penalty to leave for another provider