Plusnet Outage Report in High Wycombe, Buckinghamshire, England
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The latest reports from users having issues in High Wycombe come from postal codes HP15 and HP13.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near High Wycombe, Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: Reading, Slough, High Wycombe and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| High Wycombe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near High Wycombe, England
Latest outage, problems and issue reports in High Wycombe and nearby locations:
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Calico UK
(@Calico_UK) reported
To follow up @Plusnet @plusnethelp we've spent 1 hour and 7 minutes on phone (inc placed on hold 3 times) re a simple technical support issue, to be told that we'd likely have to wait 24-48 hours for the ticket to be read by the support team there, never mind get a resolution.😝
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J.Glaubitz
(@carnivorechef) reported
@KateSlaterPR @Plusnet @plusnethelp you guys dont even answer the phone you disabled chat ,terrible service.
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PBS
(@PBSexpress) reported
@Plusnet No 1 for customer service? Don't think so. Waiting for 4 days for internet to be provisioned, and told confirmed appointments with open reach are no longer confirmed. You won't talk to open reach for us. Sat in limbo with our bosses asking why we can't work. Useless.
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Shelley Harvey
(@shelley1401) reported
@Plusnet We have a terribly unstable connection and despite informing you, it remains unresolved. I have 2teenagers who are being disadvantaged further by your inept service. They cannot participate in their home learning successfully due to your poor service
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Calico UK
(@Calico_UK) reported
If there's anything can be done to speed up @Plusnet @plusnethelp support requests we'd be grateful - the domain is in your DMs. The customer just requires access to his domain control panel/email service.
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Andy Cowan
(@avandyc) reported
@Plusnet @plusnethelp hi there. One of my neighbours is vulnerable and relies on he phone line for a personal care alarm. She has found it difficult to get through to report a fault and she currently has no cover for the care alarm. Can you help?
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ray connolly
(@ray_connolly) reported
@Plusnet 7 days without an internet service #shockingcustomerservice
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J.Glaubitz
(@carnivorechef) reported
@Plusnet you are slipping ,customer service online chat has been off for weeks.
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mstorrm
(@mstorrm) reported
@jwdk98 @plusnethelp I've been having the same issue yesterday and today. Noise on the phone line and connection randomly drops (router light orange) in CH66. @DowndetectorUK suggests there are issues but Plusnet site says none?
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Tanya
(@tancam1983) reported
Argh @Plusnet @plusnethelp I can’t cope with homeschooling with my internet slow or it cuts out 🤯 I’ve sent a DM. Been on hold for ages to customer service.