Plusnet

Plusnet Outage Report in High Wycombe, Buckinghamshire, England

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The latest reports from users having issues in High Wycombe come from postal codes HP13.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in High Wycombe, Buckinghamshire, England 01/28/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near High Wycombe, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Reading, Slough and High Wycombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomHigh Wycombe Internet

Community Discussion

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Plusnet Issues Reports Near High Wycombe, England

Latest outage, problems and issue reports in High Wycombe and nearby locations:

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • AndrewW66554842 Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet still waiting for some sort of explanation 6 hours later from Plusnets awarding winning customer service team .

  • Plusnet Plusnet (@Plusnet) reported

    @MegaSp00n I'm glad you got this sorted! The text service is largely automated, as long as there is a clear fault on the line, this would be raised automatically. - Curtis, Plusnet Sheffield

  • Alexis01457679 Alexis (@Alexis01457679) reported

    @Plusnet I'm a broadband customer just tried to sign up for sim only mobile, said there was a payment error but the payment has registered on my card ok, not received any emails, what can I do I don't have time to sit waiting on hold on phone

  • JimmyRiddlesIII Jimmy Riddles (@JimmyRiddlesIII) reported

    @catrincollier plusnet. it leases from bt, but its cheaper. 4 years had no issues. I swapped over though because I got a better deal with community fibre but its only available in London

  • mattgilbert83 Matt (@mattgilbert83) reported

    @Plusnet the internet has been down all day in Ashford Kent and can’t get through to your call centre.When is the system back up? How long ? Please!!!

  • Ivy16122 Ivy_16_12 (@Ivy16122) reported

    @Plusnet the Wi-Fi is completely down what’s going, can you fix it?

  • Andi_J_H Drew Hunt (@Andi_J_H) reported

    @Plusnet doing all they can to provide a great service. As for the present provider simply unbelievable! Emailing, posting, delaying to the extent that it's near harassment. Get it straight! You get paid until Monday. Soon, the only TT we wil be involved with will is on the IoM

  • JessicaWaugh2 Jess waugh (@JessicaWaugh2) reported

    @Plusnet Really disappointed that my broadband went off yesterday and it is now going to be next week before someone can come and look it and I’m left with no internet and even TV as I need internet and I’m still expected to pay for this service

  • Bukowski20191 *TheReal*Mr 𝐅ender lives at number 7 Ⓥ #BeReal. (@Bukowski20191) reported

    @Plusnet What's wrong with your **** service login page for account is just a WHITE PAGE.

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet as I logged on today I saw if I was a new customer I would be charged £9 instead of £10.93 ,as I’m a long term customer. I thought “April Fool” .. but nope penalised for being a long term customer. Cracking .