Plusnet

Plusnet Outage Report in High Wycombe, Buckinghamshire, England

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The latest reports from users having issues in High Wycombe come from postal codes HP13.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in High Wycombe, Buckinghamshire, England 01/26/2026 00:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near High Wycombe, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: Reading, Slough and High Wycombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomHigh Wycombe Internet

Community Discussion

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Plusnet Issues Reports Near High Wycombe, England

Latest outage, problems and issue reports in High Wycombe and nearby locations:

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anski1 Anna Hall (@anski1) reported

    @Plusnet really are a shower of …. My 86 year old mum swapped to them 2 weeks ago and she is still without broadband. How bloody difficult is it? Their engineers must be ridiculously stupid!

  • PhysicsAndy Andrew (@PhysicsAndy) reported

    Hi @plusnet, my Plusnet mobile SIM has been unable to connect to the network for 2 days now. Multiple device resets and still emergency calls only. Any support?

  • Barberinaboxuk Barber In A Box (@Barberinaboxuk) reported

    @Plusnet the mobile accounts I have with you have been unable to make or receive calls or texts for 3 days so far. Is there a problem in London? If so then any updates on it?

  • RayRashid RayRay (@RayRashid) reported

    @Plusnet I'd advise other people to stay away from Plusnet, their customer service is pathetic. Amongst the worst I've encountered. I've made a complaint and been promised multiple call backs from a manager which haven't materialised.

  • ThrustBastard (╯°□°)╯︵ ┻━┻ (@ThrustBastard) reported

    @Plusnet Hello, new customer here. Will I get a router as standard? I'm not 100% sure I've ordered one

  • PooWithEyes Carl (@PooWithEyes) reported

    On the bright side my broadband switched today from PlusNet to OneStream, saving me about £7 a month. Not bad. Never heard of the provider before but had no problems so far so let's hope it stays that way

  • TimKimber1 Tim Kimber (@TimKimber1) reported

    @Plusnet Was told internet was sorted for our house move this week but Plusnet admin errors now mean that we'll have no internet, potentially for weeks, in our new home. Please can someone help get this sorted asap.

  • HoarWilliam William **** (He/Him) (@HoarWilliam) reported

    @PhysicsAndy @Plusnet @tescomobile Tesco contract SIMs don’t yet have full contract SIM access to the O2 network, so only have PAYG access to O2. I’m guessing it’s probably the same issue, too.

  • martin_thomas83 Stewp (@martin_thomas83) reported

    @jsquires1990 @Plusnet The official forum is similar, it's like messages are sent via carrier pigeon. I have been with them for 9 years and I can't get the £22.99 deal plastered all over social media on my contract renewal. Be prepared to be disappointed by the quality of customer service

  • deborahsisk Deborah Sisk (@deborahsisk) reported

    @Plusnet I am the account holder for an 89 year old partially sighted customer of yours. You promised broadband since 26th July. You haven’t provided this. Still no news on when she will be connected. Your duty of care is non existent! On hold on the phone for over an hour.