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Plusnet

Plusnet Outage Report in High Wycombe, Buckinghamshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in High Wycombe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in High Wycombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near High Wycombe, England

The most recent Plusnet outage reports came from the following cities: Watlington, Reading, Henley on Thames, Uxbridge, Windsor, and Berkhamsted.

CityProblem TypeReport Time
Watlington Phone 27 days ago
Reading Internet 1 month ago
Henley on Thames TV 1 month ago
Uxbridge Wi-fi 1 month ago
Windsor E-mail 2 months ago
Berkhamsted E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near High Wycombe, England

Latest outage, problems and issue reports in High Wycombe and nearby locations:

  • gooseandberry
    Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • w2aps
    Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • laurapascaud
    Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • w2aps
    Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • tfoale
    QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • Hallysworld
    Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • adrian_timon
    Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • wildlime
    Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • nzbright
    nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • AndrewW66554842
    Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • RBRbBartley
    Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • iannevin1
    Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDryhtscipe
    John Urquhart (@TheDryhtscipe) reported

    **** I'm probably giving Plusnet ideas

  • RogerPa04248715
    Roger Parker (@RogerPa04248715) reported

    @Plusnet I was expecting to swap Broadband to you today but my account says 'We've found a potential problem on your telephone line'. Please advise when I will swap. Thanks! My account name is london2000

  • PScotfree
    Peter Forbes (@PScotfree) reported

    @Plusnet Hi. Have been intouch re new contract - to now include line rental. If I cancel my line rental with BT does line "fail" or do you guys just step in and take over??

  • rbotlw
    Red Baron of the Leftwaffe #johnsonOut #provaccine (@rbotlw) reported

    @Plusnet absolute top quality service on the phone today, really sadly didn't get my call handlers name; top quality service top quality product thank you!

  • TrevorPogo
    Trevor Pogo (@TrevorPogo) reported

    @Plusnet I don't want a hug I want you to stop charging me twice for the same service you bunch of clowns. Your company is a mess

  • Vaughp
    Paul (@Vaughp) reported

    @Plusnet Help I've just arrived in the USA. In the process of sending texts saying landed safely and before connecting with Miami airport WiFi incurred £33.33 data charges for somehow downloading 170mb of data. Can you refund as need my smart cap over next 2 weeks!

  • KarenSethuraman
    Rev Karen Sethuraman (@KarenSethuraman) reported

    Hey @Plusnet our whole family is with your network. None of us can make calls or text. I’ve sent you a Twitter message as we can’t even call you and there is no email… we have had no response? Poor service from you guys! Can you respond please.

  • CaitieMackay
    Cait Macks (@CaitieMackay) reported

    Mr Plusnet man, I'm aware my accent is amazing, give me my Internet please idiot

  • ZoeLavers
    Zoe Lavers (@ZoeLavers) reported

    @Plusnet so I've been a customer for over a decade... and I thought my account had plusnet protect.. New pc unit - clicked on the plusnet protect add on...tells me not ready for download.. any help would be great?

  • mrfedup3
    mr fedup (@mrfedup3) reported

    @Plusnet what’s happening with the service today, had no broadband service since 9.30, I’m in London n8