Plusnet

Plusnet Outage Report in Twyford, Wokingham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Twyford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Twyford, Wokingham, England 05/15/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Twyford, Wokingham, England

The most recent Plusnet outage reports came from the following cities: Slough, Reading, High Wycombe, Bracknell, Sandhurst and Windlesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomReading Wi-fi
United KingdomHigh Wycombe Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

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Plusnet Issues Reports Near Twyford, England

Latest outage, problems and issue reports in Twyford and nearby locations:

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tigercatgirl RSG (@Tigercatgirl) reported

    Seriously thought about swapping from @Plusnet this year but decided to give it a final go. Disappointed to see the March price increases even if it is in the small print. An extra @£3.50 a month doesn’t make the service competitive. Stung for a phoneline I can’t even use!

  • vcarroll100 Vicky Carroll (@vcarroll100) reported

    Weird PR / comms decision for @Plusnet to remove their customer service email option, have telephone support restricted to office hours, and encourage disgruntled customers trying to leave their overpriced awful service to "contact them" (?) in public on Twitter instead! 🤷

  • petehawk Pete Hawkins (@petehawk) reported

    @Plusnet Usually companies do something when they make request in this fashion. So far, nothing heard privately from @Plusnet. Your customer service is beginning to match your broadband service.

  • vcarroll100 Vicky Carroll (@vcarroll100) reported

    Correction, call to @Plusnet customer service to cancel was January 30 at 1456hrs, told an email would be sent to confirm it, and a final bill to follow, with service ending 14 days after notification. Really hope I'm not still being charged, especially at those horrific prices..

  • theblubster theblubster 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@theblubster) reported

    @hello_im_kris @virginmedia Kicked them into touch 2 yrs ago, fed up of extortionate price increases without improvements to service. Constant drop outs and poor tech support. Went with Plusnet for half the price and no hassles...

  • muns80y Lee Munday (@muns80y) reported

    @Plusnet Just an update from me regarding @plusnet specifically for @Ofcom about how customer refunds are not issued after 4 months and many promises! Someone please fine this **** show of a firm. Best customer service! What a joke. Don’t use them people.

  • ashlealou ashlea roberts (@ashlealou) reported

    @Plusnet after very unsuccessfully trying to sort out a mobile issue with your customer service team I am very unhappy please can you assist me to resolve this.

  • vcarroll100 Vicky Carroll (@vcarroll100) reported

    @Plusnet I cancelled my contract with you by telephone on January 31 and was told it would be shut down from 14 days after that. It's still operating and I have received no written communication or a final bill.

  • mummsy13 Ruth Ritchie (@mummsy13) reported

    @Plusnet Please can you tell me the cost of your full fibre with phone calls. As we are not connected yet ( though shortly will be) I cannot find this information as, when I put in my address etc. it states not available. I am a customer of your broadband

  • MartineAWells M Ainsworth-Wells (@MartineAWells) reported

    @plusnet - appalled and shocked that you allegedly win awards for service. The process of switching my elderly Mum from John Lewis to Plusnet has been nothing short of a shambles. -0/10