Plusnet

Plusnet Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Reading, England 12/09/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Reading, England

The most recent Plusnet outage reports came from the following cities: Maidenhead and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Boyde11 ΛLΞX (@Boyde11) reported

    @plusnethelp @Plusnet any reports of service going down in Manchester? Can't seem to get a connection from about 4:45pm

  • doctoritis louise stenhouse (@doctoritis) reported

    @Plusnet mobile signal in ky155pl area is poor. One bar at times and can't make calls. The rest of the time no service. It's been like that since at least Friday night when we had the storm. I sometimes don't get great reception but never no service?

  • JDSuker Jaime Dodd (@JDSuker) reported

    @Plusnet broadband down for 24 hours and been told it may be off until Thursday, who do I contact about recovering the cost of the bolt on I paid for and travel expenses if I have to go in to the office on Monday?

  • dkjen Jen (@dkjen) reported

    @Plusnet I’ve been trying to buy a bolt on for days as I was running low on data for the month but it’s not going through and now you’ve charged me for out of plan data usage.. help!

  • ITFC_Alex Alex (@ITFC_Alex) reported

    @HorribleGrandma @Plusnet We left plusnet about 3 years ago for this very reason. They were insistent that everything was fine & there was no fault either with line or router. Having switched to vodaphone, I've had seamless service on the same line. Have concluded that plusnets routers are badly made.

  • superaddlm azzer (@superaddlm) reported

    @Plusnet Donald in customer services is bloody fantastic. Sorted an issue for me, which now means I can work from home tomorrow and the 5 year old gets her youtube time before bed. Give that man a payrise!

  • ChristinaID24 Christina (@ChristinaID24) reported

    @Plusnet my broadband has been down since 23:00 last night. I've tried resetting it and following the troubleshooting guides to no avail. Unfortunately today was the only day I had off to do my online shopping too so I'm a little frustrated.

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    Plusnet sucks

  • Plusnet Plusnet (@Plusnet) reported

    @A20NWK Hi there Aaron, we haven't had an update regarding this over the weekend unfortunately, but we do hope the issue is resolved soon. I am sorry for the inconvenience. - Jess, Plusnet Leeds 🌻

  • JessicaAmy145 Jess🌲 (@JessicaAmy145) reported

    Ever since @CityFibre had been laid out in Portsmouth, our Internet connection has been DISMAL. @Plusnet gave us lightening speed and now it's so, so, slow it freezes all other devices just to watch a short video on a phone.