Plusnet Outage Report in Wokingham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Wokingham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Wokingham, England
The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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max white
(@maxewhite) reported
@Plusnet Can someone please explain why as a business customer we have had no email for 24hrs because of a problem with #PlusNet systems which after repeated calls to your team they have failed to help with?
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Pam Thompson
(@DithersWithDogs) reported
@WYeates @plusnethelp It is still down and so is the landline. Yet on Plusnet status page everything is hunky dory.
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Sharon Dennett
(@SDennett) reported
Yesterday we were supposed to switch our internet to @plusnethelp @Plusnet They have failed to connect our Broadband and can't until next week! Their online suggests I contact them on Twitter! So here I am telling twitter how bad their service is. Working from home w/o internet.
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richardmurphy-fineartphotography.com
(@RichardmurphyC) reported
When is a broadband provider not a broadband provider... When it's @JohnLewisRetail . They front for @Plusnet John Lewis name, Plusnet thugs. Nice little earner for both... Pity about customer trust.. until it too late
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Ieuan Winstone
(@IeuanWinstone) reported
@Plusnet That feeling when your Internet is down...again...
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Plusnet Help
(@plusnethelp) reported
@ShreyMittal20 Hi Shrey, we do advise on our Mobile page that Plusnet Mobile does not support premium or short code text services. I am sorry if this means our service is not suitable for yourself. -Lauren
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Kate Hardy
(@katehardybow) reported
@Plusnet @plusnethelp Yes I agree it’s important to stay connected when you have to work on zoom. I am still waiting for the connection Plusnet promised in February. Every 2 days you email saying it’ll be a couple more days. Worst service I have ever encountered. How can this be fixed, please?
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Pam Thompson
(@DithersWithDogs) reported
@plusnethelp You kidnapped me without permission from my previous ISP, your tech dept was bloody rude and now I have no phone and no internet and my cardiologist is supposed to be calling today!! Plusnet? Should be Minusnet.
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Le Shuffle Truffle
(@shuffletruffle9) reported
@ZenInternetHelp switched from Plusnet to you in March and my internet has really suffered. Can't get on zoom meetings in places I previously could and regularly shows as unstable connection 😭
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max white
(@maxewhite) reported
@Plusnet Can someone explain why as a business customer we curently have had no email for 24hrs because a problem with your system which your teams after repeated calls have failed to resolve?