Plusnet Outage Report in Wokingham, England

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Wokingham, England

The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames, and Windsor.

City	Problem Type	Report Time
Reading	Internet	1 month ago
Henley on Thames	TV	1 month ago
Windsor	E-mail	2 months ago
Reading	Internet	3 months ago
Reading	Wi-fi	3 months ago
Slough	Wi-fi	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 6 minutes ago from Bracknell, England

  @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

• 
  Carlitos del Grana (@carlospinto08) reported 10 minutes ago from Twyford, England

  @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

• 
  Jason M Farrow (@jasonmfarrow) reported 14 minutes ago from Basingstoke, England

  .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

• 
  Clare Revell 📚💙 (@ClareRevell) reported 19 minutes ago from Woodley, England

  @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

• 
  🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported 22 minutes ago from Farnborough, England

  @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

• 
  Jez Richens (@jezrichens) reported 26 minutes ago from Basingstoke, England

  @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

• 
  Jason M Farrow (@jasonmfarrow) reported 29 minutes ago from Basingstoke, England

  .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

• 
  Brendan (@wildlime) reported 32 minutes ago from Maidenhead, England

  @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 41 minutes ago from Bracknell, England

  @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

• 
  Jez Richens (@jezrichens) reported 41 minutes ago from Basingstoke, England

  Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

• 
  Jez Richens (@jezrichens) reported 47 minutes ago from Basingstoke, England

  @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Bagshaw (@RachelBagshaw4) reported 5 minutes ago

  @Plusnet how can I get a customer service manager to call me I've been waiting 11 days. Your policy says complaints are responded to in 5 days this is not the case.

• 
  NJ (@neilski73) reported 6 minutes ago

  Hey @Plusnet people, I have had no mobile signal in the SE7 area this evening.

• 
  Alex Haines (@AlexJamesHaines) reported 8 minutes ago

  @itf @Scott_Helme @Plusnet Sadly I'm having to leave as they no longer want mine nor some of my thirty referrals custom. There are rumblings that all resi will be moved after they've moved all of their SME this year. I've seen support drop like a rock recently and have a 1 hr SLA that is regularly broken!

• 
  Donna steward (@Donnasteward11) reported 10 minutes ago

  @Plusnet tried several times to get through via telephone but to no avail. I want to cancel my business broadband. I’ve cancelled my direct debit in the hope some one will get in touch.. still waiting!!!

• 
  Hannah Wudarski (@hlwudarski) reported 14 minutes ago

  Hi @Plusnet, are there any problems in the BS10 area? We had a fault on our line that was fixed a week ago, but the router is flashing orange today and we have no connection. Thanks!

• 
  Sam Shapter (@Samshapter) reported 14 minutes ago

  @Plusnet we moved in to our new home on the 1st September and still no internet!! Groundsmen came and laid a new fibre line but didn’t use any protection around the cable so the cable was broken. 4 months have gone by and nothing!! Very disappointing 👎🏻

• 
  Plusnet (@Plusnet) reported 15 minutes ago

  @Donnasteward11 By post: You can send a letter of cancellation to Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU. It is recommended that for your own peace of mind, any letter containing a cancellation request for cease of service is sent by recorded delivery. -Mike.P Sheffield

• 
  Ali Hare (@alihare9) reported 17 minutes ago

  @Plusnet we've now had an email (not acknowledging yesterday's missed appointment) but giving us a new appointment date that we're unable to do and threatning a £65 charge if the property is inaccessible. You're not off to a very good start for customer service.

• 
  OliverTwistCymru (@O_T_Cymru) reported 18 minutes ago

  @Plusnet is there a broadband issue in CF83 8PJ? My network went down approx 08:10, I’ve turned the power off/on but still not connected. Can you advise plz

• 
  Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported 18 minutes ago

  @ShirtsofNeil I'm going on a nice dog walk to clear this hangover. Tbf it's not that bad considering lol. Plusnet come early and fix my broadband and I'll be a very happy girl