Plusnet

Plusnet Outage Report in Wokingham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wokingham, England 02/05/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wokingham, England

The most recent Plusnet outage reports came from the following cities: Reading and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @Plusnet Why customer service agents lie to us ? I was told my broadband will start running from 3rd August. When I called plusnet yesterday evening, he said broadband will be active within an hour. Now it's been more than 7 hours and it's 4th August now. Unbelievably bad service.

  • RhYnoECfnW Michael Saunders (@RhYnoECfnW) reported

    @NOW broadband is down. When it does finally come back, their WiFi is awful. Really regret leaving @Plusnet just to save a few quid a month.

  • ConleyNeil Neil Conley (@ConleyNeil) reported

    @Plusnet we have had no network since yesterday morning. Is it going to be sorted today?

  • Giles2912 G (@Giles2912) reported

    @Plusnet Love when #plusnet tell you it’s your fault! Thank you #Uswith this is not customer service!

  • Ba3116 Ba31 (@Ba3116) reported

    @Plusnet Your team have been trying hard to fix my broadband problem but its reall does not help me in speed and latency in the network so I decided to switch to different provide who can deliver better speed with low latency. Can you please help me to here.

  • trash_bag_tv Trash Bag Boutique - BlackLivesMatter (@trash_bag_tv) reported

    Update: @Plusnet still sucks I wish I'd gone with someone else

  • Fairzo57 Graham Fairs 💙 (@Fairzo57) reported

    @Stewchat @LancasterJane13 @bt_uk We switched to Plusnet a few months ago. After an initial problem it's been fine, and fast.

  • OLLYW00D sky wifi hate account (@OLLYW00D) reported

    @StylistUltimate @kaleb14144481 my family switched over to plusnet like 2 days ago, but still it’s quite slow so might be an issue in general? but also sky wifi sucks *** so i’m not surprised in the slightest that it’s down 💩

  • MatthewAmirRich Matthew Amir Richardson (@MatthewAmirRich) reported

    @Plusnet down again. On phone for ages. Sick of this. Time to change again. All those awards mean nothing. How on earth can we trust which provider to use? And of course plusnet would never compensate me for lost business. #plusnet #internet #broadband

  • thraxar Thraxar (@thraxar) reported

    @PaulKozinski I use plusnet, it’s fine but uses BT Openreach lines so if there’s an issue it can take a bit longer to get resolved. Going to switch to Vodafone probably when renewal is up as they’ve just laid down highspeed fibre on my road.