Plusnet

Plusnet Outage Report in Wokingham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wokingham, England 11/16/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wokingham, England

The most recent Plusnet outage reports came from the following cities: Aldershot and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading E-mail
United KingdomReading E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ed57700909 Ed (@Ed57700909) reported

    I tried switching to @Plusnet in August 2020 (5 months ago). They still can’t process my order, despite taking £18.99 from my account. I want my money back, but can’t even speak to anyone! I’ve tried @plusnethelp but no reply. @BBCWatchdog can you help?

  • stevewhiteraven stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported

    @VodafoneUK Vodafone are useless months they promised to connect broadband and lied, never got it done went to Plusnet they were great , now Vodafone bill me £70 they can go to hell they cost me much more in lost work they can take me to court for it and explain their ;lies and scam

  • BirdsBikesBoots Hilary May (@BirdsBikesBoots) reported

    @Plusnet my elderly mum has no phone or internet. I believe it’s a wider problem in the area, any news when it’ll be fixed - nothing on your website. GL6 area. Nailsworth, glos. She’s a plus net customer btw!

  • shrutinha Shruti Bhargava (@shrutinha) reported

    @plusnet why does it take so long for me to be able to ask you a simple question? Why is that information not clear in the first place? Why do I have to spend hours trying to find out, and then get hold of you? Why does your website seem to have permanent problems?

  • FplWife FPL_Wife (@FplWife) reported

    Oi @Plusnet we've been calling, tweeting and emailing you but you don't reply, our internet is broken! Help!

  • no1Brinks TOMMY BRINKMAN (@no1Brinks) reported

    @Plusnet need my contract cancel just never get any service internet constantly down

  • shrutinha Shruti Bhargava (@shrutinha) reported

    More appalling customer service @PRoberts666, this time from @Plusnet, who I have decided to leave. Sick of low bandwidth problems, inability to get any customer support. Even trying to leave, and find out about current contract details a nightmare.

  • StuartMaggs Stuart (@StuartMaggs) reported

    @ThetisMidvar We’re with Plusnet. Years with no problems, and the one time I had to call customer support (due to an issue with a Google Nest) they sorted it straight away for me. Top class.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • lopenaomii LO (@lopenaomii) reported

    Plusnet r sooo ****