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Plusnet

Plusnet Outage Report in Wokingham, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Wokingham, England

The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames, and Windsor.

CityProblem TypeReport Time
Reading Internet 1 month ago
Henley on Thames TV 2 months ago
Windsor E-mail 2 months ago
Reading Internet 3 months ago
Reading Wi-fi 3 months ago
Slough Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • wildlime
    Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for ยฃ24 and boy do I use a lot of data

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444
    ๐Ÿท๐Ÿฎ๐Ÿ‘ vegan ๐Ÿฌ๐Ÿฅ๐Ÿฐ (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience ๐Ÿ‘Ž๐Ÿ‘Ž

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenSethuraman
    Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet We have been down all morning and have been unable to contact you via โ€˜live chatโ€™ โ€ฆAnd yes we received message after I went public .. but still not fixed or notified there is a problem (40 minutes later) - not impressed with your service

  • PScotfree
    Peter Forbes (@PScotfree) reported

    @Plusnet Old Plusnet customer, have Hub one router. Would there be any benefit in asking for a Hub Two router ?

  • thoughtcat
    Rik (@thoughtcat) reported

    @Plusnet Hi, I've had emails to a local firm bounce back as undeliverable saying "Please contact your Internet service provider since part of their network is on our block list (S3150)." Thus I am informing you as my ISP. Can you assist please.

  • CaitieMackay
    Cait Macks (@CaitieMackay) reported

    Mr Plusnet man, I'm aware my accent is amazing, give me my Internet please idiot

  • kieranrturner
    Kieran Turner (@kieranrturner) reported

    @Plusnet Hi, is there a problem with service in SE London tonight? Awful speeds, keeps dropping out, barely working. SE13. Thanks.

  • AmyLovesCats
    Amy ๐ŸŒ 3.5% ๐Ÿ‡ช๐Ÿ‡บ (@AmyLovesCats) reported

    @Plusnet have messaged you on Messenger but why no #network service yet again here in #Barnstaple?

  • NicolaCarle2
    Nic (@NicolaCarle2) reported

    @Plusnet once again I'm experiencing a dropping connection. Since Xmas when my daughter got an ipad the connection drops all the time and rebooting and turning off WiFi doesn't help, also takes ages to appear on the WiFi list

  • snathe
    Him Over There, in 2022 ๐Ÿ’™ (@snathe) reported

    @mistertee1970 @MsSpydaSam Seems to be horses for courses. I've been with Plusnet for 7 years through necessity (no cable) and I think I've had only 2 "major" outages in both places I've had service. It's handled my WFH (and latterly Kath's) superbly, as well our VoIP telephone line.

  • andyricflair
    ricflairandy (@andyricflair) reported

    @Plusnet My service is due to swap on monday and i still haven't received your router.

  • Cathy59
    Cathy ๐Ÿ‡ฎ๐Ÿ‡ชโ˜˜๏ธ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Cathy59) reported

    @Plusnet I would NOT RECOMMEND ANYONE USING THIS SERVICE AS THEY ARE A CON AND JUST WANT YOUR MONEY