Plusnet Outage Report in Wokingham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Wokingham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Wokingham, England
The most recent Plusnet outage reports came from the following cities: Windsor, Reading and Slough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@philofthemoore) reported
@ItsAndyRyan I have had a fairly good experience of John Lewis Broadband (they use the plusnet network)
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LMRM
(@LMRM304) reported
@Plusnet I’ve been on hold for 52 minutes !!! Award winning customer service Wow you must be very busy …..any chance of someone answering the phone
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Cunbobs
(@cunbobs) reported
@Plusnet please stop increasing my 30 day rolling contract. It's getting annoying that I have to keep changing my plan - I mean, I keep getting more data for the original cost...but still...stop doing it. The cost of living is going up, stop adding to the problem!
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Marianne
(@Maribellmouse) reported
@Barrybs1 @Plusnet Yes I am very upset about this issue too, I’m stuck in limbo with no sign of a resolution. They shouldn’t be selling sims and saying they can port numbers until this is fixed! Looking back through twitter it’s been going on for at least 10 days!
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Phoebe
(@PhoebeWyburd) reported
@Plusnet is there a problem with broadband atm? We’ve lost our internet connection in our home
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Robert Waller
(@Crazy_RobbieUK) reported
@Plusnet Tip 5 - Read people reviews about Plusnet first. Before you do decide to be tortured by them! Guaranteed you will have Internet problems and none stop customer service problems.
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Robert Waller
(@Crazy_RobbieUK) reported
@Plusnet Tip 5 - Read peoples reviews about Plusnet first. Before you do decide to be tortured by them! Guaranteed you will have Internet problems and none stop customer service problems.
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Becky Palmer
(@bex1884) reported
Been left no phone since Friday AM, after trying to move to @Plusnet When contacting the customer service team, I’m being told there is no available timescale to have it resolved?!
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Robert Waller
(@Crazy_RobbieUK) reported
@Plusnet Tip 5 - Read people reviews about Plusnet first. Before you decide to be tortured by them! Guaranteed you will have Internet problems and none stop customer service problems.
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🇺🇦Jeff Povey 💉💉💉💉🇺🇦
(@jeffpovey) reported
@Plusnet Bit late guys, my broadband suddenly came back to life at 22.20 last night, 7 hours after it went down.