Plusnet Outage Report in Wokingham, England

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Wokingham, England

The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames, and Windsor.

City	Problem Type	Report Time
Reading	Internet	1 month ago
Henley on Thames	TV	1 month ago
Windsor	E-mail	2 months ago
Reading	Internet	3 months ago
Reading	Wi-fi	3 months ago
Slough	Wi-fi	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  Stephen Marriott 💙 (@marriott7170) reported 9 seconds ago from Wokingham, England

  Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 3 minutes ago from Bracknell, England

  @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

• 
  🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported 3 minutes ago from Farnborough, England

  @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

• 
  Jez Richens (@jezrichens) reported 7 minutes ago from Basingstoke, England

  @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

• 
  Clare Revell 📚💙 (@ClareRevell) reported 7 minutes ago from Woodley, England

  Is @Plusnet down?

• 
  Brendan (@wildlime) reported 18 minutes ago from Maidenhead, England

  @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

• 
  Jez Richens (@jezrichens) reported 19 minutes ago from Basingstoke, England

  Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 29 minutes ago from Bracknell, England

  @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

• 
  Jason M Farrow (@jasonmfarrow) reported 35 minutes ago from Basingstoke, England

  .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

• 
  Clare Revell 📚💙 (@ClareRevell) reported 38 minutes ago from Woodley, England

  @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

• 
  Jez Richens (@jezrichens) reported 44 minutes ago from Basingstoke, England

  @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

• 
  Jason M Farrow (@jasonmfarrow) reported 54 minutes ago from Basingstoke, England

  .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

• 
  Carlitos del Grana (@carlospinto08) reported 54 minutes ago from Twyford, England

  @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Parsons (@31djpar) reported 8 minutes ago

  @Plusnet my elderly parents are customers of yours, and their landline has been down for 10 days now. My dad has had a fall last year, this is literally a lifeline for them. I have called your customer support 3 times now, but there is no resolution and no sense of urgency to fix

• 
  💀ℭ𝔦𝔯𝔠𝔩𝔦𝔫𝔤 𝔗𝔥𝔢 𝔇𝔯𝔞𝔦𝔫💀 (@TheCircling) reported 12 minutes ago

  @Plusnet Having a lot of problems with connections dropping especially on wifi. Been with you for years and my Hub 1 is getting long in the tooth, are there any newer models available please? Or even just a new Hub 1?

• 
  Plusnet (@Plusnet) reported 18 minutes ago

  @young_geezee Thanks for getting back to me, I'm sorry you're having issues getting through. I don't have a view of the wait times for the call centre - Curtis, Plusnet Sheffield

• 
  David Parsons (@31djpar) reported 18 minutes ago

  @Plusnet My elderly parents are now 11 days without a landline. No assistance from customer support (3 phone calls one DM). Very poor

• 
  Graham (@young_geezee) reported 19 minutes ago

  @Plusnet i've been transferred to your retentions department but no one is picking up for nearly 15 mins. Can somebody help??

• 
  Little saint (@Littlesaintsays) reported 21 minutes ago

  @paulmarkbailey another vote for plusnet - great customer service too

• 
  jaz j (@jjand00) reported 21 minutes ago

  @Plusnet why is your service so bad out of sync Amazon prime due crappy wireless reset my router 3x still no change phone keeps disconnecting from wifi too

• 
  Plusnet (@Plusnet) reported 22 minutes ago

  @Brendan_Dyson Hi Brendan, I'm sorry to see you're unhappy with the service. Please do let us know if we can assist with anything here. Thanks Alice @ Plusnet Leeds

• 
  Simon Horswell (@SimonHorswell) reported 22 minutes ago

  @Plusnet I am struggling to reset my password - it rejects anything I enter (despite being compliant with the required format). Please can you help?

• 
  Holly La Blaise (@HollyLaBlaise1) reported 23 minutes ago

  I cancelled contract with #Plusnet in July 2021. They made big cancellation charge. Still chasing me for more payments!! Do NOT take out a Plusnet Phone contract!! You can never stop them harassing & trying to get money from you! Very #distressing! #Fraud @Plusnet @Plusnethelp