Plusnet Outage Report in Wokingham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Wokingham, England
The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Henley on Thames |
TV | |
| Windsor |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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karen howlett
(@ayley26) reported
@Plusnet how do I make an official complaint about your company and complete shambles of customer service?
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Vix Southgate 🦊
(@Victrix75) reported
So @Plusnet we are nearly 8 hours since you promised to get back to me in 30 minutes. Why is my Full Fibre still down?
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Heather
(@H34th3r87) reported
@Plusnet my broadband is up for renewal but why is it always cheaper as a new customer? It's the same every year. Can get it a lot cheaper elsewhere.
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Dave Shelton
(@DaveShelton) reported
Five evenings in a row now that my broadband - provided by @Plusnet - has been down, plus it was off for the entire weekend and, as yet, no explanation or apology from them. This is, I feel, shabby service.
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Tony
(@Tonysmini) reported
@TheRising_Moon @openreach @Ofcom BT are a CP the same as Sky, Vodafone, Plusnet, EE ect. It’s the network providers you are confused with. Openreach are the main one, but you have Altnets like BRSK, Netomia, Lightspeed, Cityfibre, there are lots that use PIA (OR poles, boxes and ducts), to supply their network.
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Dave Shelton
(@DaveShelton) reported
Hey @Plusnet I think possibly @___Plusnet__ - claiming to be your customer service - is a scam account trying to extort money from your users. Thought you should know. (But if I'm wrong then do let me know).
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Em H 🇺🇦
(@em3978) reported
@stuartjsmith @MasonLathe @Plusnet Husband rang them this morning. Apparently some cable theft and some major problem at source = no internet in Chesterfield for anything up to Wednesday!
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Vicki Harris 🇪🇺
(@lawshalls) reported
@Plusnet One of the things I always liked about you was customer service, but that's gone down the pan too.
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Jax
(@jackie891) reported
@Plusnet anyone in you customer services to respond to X or written requests - not calling!!
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Mason Lathe
(@MasonLathe) reported
@Plusnet is there a service issue? Haven't had internet since 5pm yesterday, text bot says it can't find an issue and to call support but wait time is over 60 mins?! light on hub 2 is orange and has been since yesterday. Done all the resets and power cycles and still nothing.