Plusnet

Plusnet Outage Report in Wokingham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wokingham, England 03/22/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wokingham, England

The most recent Plusnet outage reports came from the following cities: Reading, Henley on Thames and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomHenley on Thames TV
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported

    @plusnet is becoming really annoying. Keeps disappearing and therefore no WiFi SE25 area. Anyone else having this problem?

  • BenWalker4 Ben Walker (@BenWalker4) reported

    @Plusnet Hello, I spoke with your customer service colleagues by phone and they’re on it. Thanks.

  • MARKBOOTH7 MARK BOOTH (@MARKBOOTH7) reported

    @Plusnet total blackout since 4PM yesterday and was told basically sorry nothing we can do, may be fixed by Tuesday next week? What kind of nonsense is this?

  • blondiesa Blondiesa #DissolveTheUnion #UseTheMandate (@blondiesa) reported

    @Plusnet have tried that before the problem is with the BT boxes repair vans often there population in Kinross increased so BT need to sort out supply & demandwe all know it's not providers lines it's BT hence so many suffering from drop outs across all providers .

  • simonjary Simon Jary (@simonjary) reported

    @Plusnet My wife is in New Zealand and needs to add me as a nominee so I can talk to Plusnet about her service. The 500 number doesn't work, Live Chat is always offline, and I can't find an email address. Please advise me what she can do.

  • dermoreddevil Graham Mcdermott (@dermoreddevil) reported

    If anyone needs broadband and phone do not and I can’t stress this enough use #plusnet.they try and put across in all their ad’s that they have award winning customer service it’s not true my mother 75 been shielding for 14 months being threatened for £13 #plusnet hang your heads

  • CsabaBarody Csaba Barody (@CsabaBarody) reported

    @Plusnet hi why do you treat new customers better than existing ones

  • Bobbie_Cobra Rob Kober (@Bobbie_Cobra) reported

    @Plusnet Hey Team, Are there any known outages in the CM3 3 area at the moment? Line keeps dropping but the fault reporter and service status pages on the website say they (the websites) are down for maintenance so cannot check (or report).

  • Penyrheolgerrig Cymru am Byth #FBPE (@Penyrheolgerrig) reported

    @Plusnet I’ve emailed a complaint yesterday. I believe that #PlusNet have overcharged me by £22.30 I.e. they took the phone rental out of my account after I’d left them in early March.

  • DesignSecultd DesignSecurityLtd (@DesignSecultd) reported

    @Plusnet @adelangers If people use private messages you companies tend not to respond. By broadcasting to everyone you actually get your finger out and maybe fix the problem.