Plusnet

Plusnet Outage Report in Wokingham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wokingham, England 01/13/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wokingham, England

The most recent Plusnet outage reports came from the following cities: Reading, Slough, Maidenhead and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mrstevecassie Steve Cassie (@mrstevecassie) reported

    @Plusnet any update on the email down issue you have?

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet email still down. Loyal customer for many years. Normally good service, but email needs to be stable and reliable

  • stardate1234567 Vada (@stardate1234567) reported

    @Plusnet Is your email servers down? If so how long will it be before service is back to normal?

  • Plusnet Plusnet (@Plusnet) reported

    @WardDEC Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

  • ElizabethByrn15 Elizabeth Byrne (@ElizabethByrn15) reported

    @Plusnet Can't login today - no email - help!

  • MLawsonDesign Mark Lawson Design (@MLawsonDesign) reported

    @Plusnet @Google I’ve had to come back to this tweet to find that link. It’s not apparent on the actual web site home page or help page. Need the link on the Help page please! Likewise I used to like to check the Service Status page for reporting an issue. But I can’t find that on the site now.

  • pong_mcpanda cp (@pong_mcpanda) reported

    @Plusnet @Stuart_stribs Why is it taking so long to fix? 12 hours and counting. Can't even register for your forum to communicate with you because it requires email validation. How many hours will you be broken before you feel a responsibility to give customers proper information?

  • Plusnet Plusnet (@Plusnet) reported

    @RogerOB49 Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

  • Stuart_stribs Stuart born Manchester adopted Shropshire (@Stuart_stribs) reported

    @Plusnet downdetector shows over 500 reports of problems, 93% with emails. The problem appears to have started at about midnight last night.

  • woldsweather Trevor Appleton (@woldsweather) reported

    @Plusnet Email not working this morning after being OK last night on broadband 2 different pc's and mobile phone on mobile signal. Is there a problem your end?