Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Basingstoke, Hampshire, England 11/24/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet Utterly appalling service, Deryl.

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @peter_beardshaw @Plusnet It’s the worst possible service 8 days no form of contact . I am out in the country with my mobile phone just to get a 4G signal

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @peter_beardshaw @Plusnet It’s the worst possible service 8 days no form of contact . I am out in the country with my mobile phone just to get a 4G signal

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet Utterly appalling service, Deryl.

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @peter_beardshaw @Plusnet It’s the worst possible service 8 days no form of contact . I am out in the country with my mobile phone just to get a 4G signal

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @peter_beardshaw @Plusnet It’s the worst possible service 8 days no form of contact . I am out in the country with my mobile phone just to get a 4G signal

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service