Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Basingstoke, Hampshire, England 03/20/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadley E-mail
United KingdomTadley Internet
United KingdomAlton Internet
United KingdomFleet E-mail
United KingdomWokingham Phone
United KingdomBasingstoke Internet

Community Discussion

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rbiondin1 Roberto Biondini (@rbiondin1) reported

    @Plusnet @pfrr Same problem in Maidenhead

  • AdamAllcock_ Adam Allcock (@AdamAllcock_) reported

    @Plusnet no information on the national outage yet?

  • xxChoz0079zz Justin Chow (@xxChoz0079zz) reported

    Is @Plusnet out in East London? It seems like a lot of people are having the same trouble across the UK.

  • flincauk Philip Wattis (@flincauk) reported

    A slight punctuation problem in Plusnet's marketing. Plusnet, we'll do you. Proud!

  • sywwow Sywwow (@sywwow) reported

    Am in boozer Can't work because Plusnet is down Anyone who says I'm not even on Plusnet is a big liar

  • CrowdSurfin IZ*ONE Always in my heart (@CrowdSurfin) reported

    @Plusnet Internet out in North West. Multiple people complaining, what are you doing about it?. Your customer service is already known as being the worst, you are going to lose customers here

  • not_emoasshole_ EmiIy (@not_emoasshole_) reported

    @Plusnet are your servers down I cannot connect to anything at all despite the router saying it’s connected

  • JoeTyePR Joe Tye (@JoeTyePR) reported

    Has anyone had any form of conversation or update from @Plusnet on the outage and expected resolve?

  • hurstcomLtd Karen Latham (@hurstcomLtd) reported

    @Plusnet I also have no broadband. The BOT service isn’t working and the call centre is too busy to take any more calls. How about updating your customers?

  • coxarticulate Articulate HLC (@coxarticulate) reported

    @Plusnet mine down too, and unable to access service status on your site