Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Griggs
(@DavidKGriggs) reported
@Plusnet Is there any update about the broadband outage? I still have no connection and I work from home, an update on this would be greatly appreciated.
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Ollie
(@_just_ollie) reported
@Plusnet is there a problem with the service today? Router says connected at 80mbs but no actual internet on any computer 😭
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Anne Marie 👩🍳🌱
(@AM_GetCooking) reported
@Plusnet **** day well and truly! Seriously can you sort out your service. Why can't you actually admit to service being down. If this happened last night surely it should be sorted or reported by now. Where is the 24/7 support? #plusnet
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Starry1973
(@starry1973) reported
@Plusnet any updates please on the internet outage? Wifi needed to work from home, unable to send emails, use Teams, info would be apprciated!!
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Caroline Cousins 🌸 - Inner Transformation Coach
(@quantumhealer1) reported
@RainbowsEnd69 @Plusnet Same here! I've done all the checks and mine has been down/restricted since 2am.
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Sarah Watts #stopthestink
(@Sarah_B_Watts) reported
@Plusnet Hi, are there any known problems in ST5 area please? We cannot connect and need to work from home. Thanks.
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Beth
(@bethcsmith23) reported
@intothe05625953 @Plusnet Apparently their customer service is 24 hours. 🙄 would never know mind considering I've phoned all the numbers on their website and been told for every single one that the number isn't recognised.
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Nick Dautlich
(@ndgallery) reported
@Plusnet Internet Wifi down since last night. Heeeelllppp
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
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Caroline Cousins 🌸 - Inner Transformation Coach
(@quantumhealer1) reported
@Plusnet my internet/broadband has been down since 2am. Your site says no oroblems but I see on diwn detector it is down all over the country. Please advise. My download speed is 0.36mbps!!! No problems with router.