Plusnet outages and service status in Basingstoke, England

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

• 
  Jason M Farrow (@jasonmfarrow) reported 10 minutes ago from Basingstoke, England

  .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

• 
  Jason M Farrow (@jasonmfarrow) reported 10 minutes ago from Basingstoke, England

  .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

• 
  Jez Richens (@jezrichens) reported 34 minutes ago from Basingstoke, England

  @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

• 
  Jez Richens (@jezrichens) reported 51 minutes ago from Basingstoke, England

  @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

• 
  Jez Richens (@jezrichens) reported 52 minutes ago from Basingstoke, England

  Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

• 
  Stephen Marriott 💙 (@marriott7170) reported 56 minutes ago from Wokingham, England

  Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan (@metalheed) reported 3 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Andy (@andy_the_chef) reported 3 minutes ago

  Morning all coffees on. A dry start, no doubt followed by rain later, current issues with broadband persist. #plusnet never had a problem before but now it just keeps dropping.

• 
  em b (@emb99483795194) reported 7 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Gingerlegs747 (@gingerlegs747) reported 8 minutes ago

  @SBarrettBar Plusnet is really good and all UK tech support.

• 
  John Doe (@grumps1000x) reported 9 minutes ago

  @Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?

• 
  Mark Crowther (@MarkTWIC) reported 9 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Alecia 🦄 (@leeshthomasxo) reported 9 minutes ago

  @Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 10 minutes ago

  @AethyrUlf @Plusnet Just noticed it didnt send the first post.... But you get the idea :P I worked at the larger internet company where I live, know a big thing or two on how it all operates. there's probably an issue with your COAX, DSL or FIBER. going into your place. it all depends... where...

• 
  Hazzy (@HazzyG123) reported 10 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Abi (@AbiSpurs26) reported 13 minutes ago

  Has anypne else's @Plusnet gone down