Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Carr
(@Tracy52468806) reported
@Plusnet Details sent. Very disappointed and if this service is not switched by lunchtime today I will cancel the contract! @Ofcom how long should a broadband switch take?
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Gold please UHB 🙏
(@jazzandshiraz) reported
@Plusnet Customer support dependant on Internet working will do? Absolutely regretting switching to plusnet. Would never recommend
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Oscar
(@Oscargetsit) reported
@misslucyp Had no issues whatsoever with Plusnet over the couple of years since I changed from Sky. Never had to use customer service so can’t comment on that but don’t flood you with emails etc trying to sell you other stuff.
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Paula
(@himynameisPaula) reported
@bt_uk your short code 61998 number doesn't work on @Plusnet mobiles. Are you not the parent company ? Make it make sense ?
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gavinmit
(@gavinmit) reported
@misslucyp I've never really had any issues with plusnet, but I'm not foolish enough to recommend anything to anyone
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Thom₳s McN
(@liminallexicon) reported
@Plusnet every single time my WiFi goes down there is an @WeAreOpenreach van outside.
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SHAUNOS
(@shaunos_shaun) reported
@Plusnet That's where it's always plugged in since day one.Always been a problem and getting worse.
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Chris Kent
(@chrisk2500) reported
@Plusnet Will you be offering 5g service
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BÎFF Ø BRÄDLĒY
(@pablox53) reported
@Plusnet It was ‘a while ago’ but it didn’t work. Therefore, there seemed little point in going through the motions yet again. The service has always been problematic. We’ve done everything that Plusnet has advised us to do, TP links, plug plates etc. nothing has changed
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Mama Belikin
(@lasydaisymoo) reported
@Plusnet I've had no mobile signal for 4 days. You ask me to phone you for customer service. I can't (strangely enough). When will I be able to make calls again?