Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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lloyd
(@lloydyc0) reported
The most terrible customer journey I have ever experienced! @Plusnet @lstrafford 2 weeks since installation and still not connected! Over 10 hours of my time on hold waiting to be spoken to. Very very poor service. Worst decision I have made 😐
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Rich P
(@RichP53477206) reported
@Plusnet Are you having DNS issues with mobile internet? I can't view heaps of websites using the 4G. Everything works fine on the non-Plusnet landline. Thanks
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
@iambrianjones that would be good, better than the crap I'm getting from @Plusnet atm.
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adam mcauley
(@xadadax) reported
@Plusnet I recently switched from talk talk to Plusnet fibre but it seems that my talk talk service wasn't automatically cancelled. I thought I didn't need to manually cancel my contract?
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Edwina Clough
(@EdwinaClough) reported
@Plusnet Why am I still waiting for customer services to contact me re my complaint raised on 13th September Question 227578502 ? I'm a new customer and I'm NOT impressed with the service so far! 🤷 😠
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grace hooper
(@messalinahooper) reported
Oh @plusnet here we go again with rubbish Internet- buffering- ruining my down time and work. You really are a very poor service provider and I'm changing suppliers
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Designer Northerner
(@padsheff) reported
@Plusnet Hi. It’s not working again at YO 149GX. Please can you help ?
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Cerrulla
(@derekchapman1) reported
@BridgeeCee @Plusnet I suggest getting a different modem - router. Own brand modems tend to be crap, except BT. I suggest tp-link.
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Jools W
(@Burryshmee) reported
@LouHoddz @Plusnet @LouHoddz did you get this sorted out in the end? I'm having the exact same issue with plusnet
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Keith Dunn
(@KeithNDunn) reported
@Plusnet Is there a problem with the broadband service in Ulceby DN39?