Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Maria
(@2mimik) reported
@Plusnet Well we do get a red light on a daily basis and the internet is slowing down to a snail pace. The TV can't load programmes, the YouTube videos are mostly unpopulated. We have also had TV channels changing all by themselves so there is evil afoot. I suppose we will give up soon.
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Mark Boyce
(@MarkBoy60998176) reported
@Plusnet It's a problem with the router that you have supplied
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David Goulden
(@Goulden_David) reported
@Plusnet Good, can you fix my email? Probably not it has only been 6 days…
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mrparker666
(@mrparker666) reported
@Plusnet 3rd day in row router can't sign into broadband is there a known issue or do I need new router
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Gary/Gawy
(@GaryAkAMoofie) reported
@lorrain00414525 Oh I used to be with Plusnet, I only ever had them go down once while I was with them, and I was with them for a number of years
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happiness aikhuele
(@hapolee1) reported
@Plusnet Can you help resolve the block on my line? asking for PUK 07466949217
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Tones
(@Tones46992228) reported
Internet down many times, when it was up it was way slower than minimum guaranteed. Many complaints, engineers this year. Not one penny of compensation or a sorry. It doesn't surprise me Plusnet were bought out by the heartless, money grabbing BT who care not about there customer
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Paul
(@Maccas17) reported
@Plusnet hi we've lost Internet connectivity tonight and our router is no longer able to login with our broadband username and password. These have not changed our end and it looks like it first failed 6:22pm today. We are both dependent upon this for work. Please help!
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David Goulden
(@Goulden_David) reported
@Plusnet award winning customer service…NOT.. Moved house and plusnet have messed everything up, 5 days without email …time to move provider after 17 years!!! It is almost like they don’t want to keep customers?
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Paul
(@Maccas17) reported
@Plusnet Just to add, phone line works fine, WiFi and lan is also fine, it's the broadband login account being refused. Modem and router have been rebooted and showing no errors, aside from the Internet connection saying "Invalid account or password".