Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Ali Hare
(@alihare9) reported
Hi @Plusnet, we have been waiting in all afternoon (our scheduled appointment date) for an engineer to install our new phone service. They haven't turned up and we haven't had any communication from plusnet. Can you help please?
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Alvin #VoteAnyoneButLibLabConGreen
(@MrStardust50) reported
@Plusnet Plusnet's 2023 resolution is to screw their customers even harder !!!
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Sal Page 🎶🏊♀️📖
(@SalnPage) reported
Today : A few more boxes from the shed in the recycling. Doing boxes here too! Zumba Gold & Seated Zumba Gold & cycling there & back. Sunny & 1% rain. Call plusnet to cancel phone for The House. Bath, reading, ukulele.
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Sam Shapter
(@Samshapter) reported
@Plusnet we moved in to our new home on the 1st September and still no internet!! Groundsmen came and laid a new fibre line but didn’t use any protection around the cable so the cable was broken. 4 months have gone by and nothing!! Very disappointing 👎🏻
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LuvDup🔔🔚
(@LuvDup) reported
@Plusnet such a shame you don't treat your staff like you do your customers. Conning people to join Early Life.
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Davina Martin
(@DavinaNanaDee) reported
@OpenreachHelp No I reported it on Wednesday and have rung plusnet multiple times, been given lots of fix by times which haven’t happened and they are saying open reach have a hardware issue with part on order. I’m assuming at the exchange.
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Mike Smithson
(@MSmithsonPB) reported
My broadband provider @Plusnet tells me that my service won't be fixed until 6pm on Wednesday. This is rubbish and looks set to cause me and no doubt many other customers huge problems.
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James Frankland
(@gilbeynut) reported
@plusnet appears to be a mobile outage in TR11. So mobile network for the past few hours.
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Ali Hare
(@alihare9) reported
@Plusnet we've now had an email (not acknowledging yesterday's missed appointment) but giving us a new appointment date that we're unable to do and threatning a £65 charge if the property is inaccessible. You're not off to a very good start for customer service.