Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Basingstoke, Hampshire, England 12/01/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Ric0Neill @Plusnet I am beyond angry . They threatened not to come and fix THEIR fault unless I accept their compensation . I tried to but the system error kept showing .so co you isn’t . In other words they are not interested in repairing it

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Ric0Neill @Plusnet I am beyond angry . They threatened not to come and fix THEIR fault unless I accept their compensation . I tried to but the system error kept showing .so co you isn’t . In other words they are not interested in repairing it

  • iamcrazydave crazy dave (@iamcrazydave) reported

    @DerylLynn @Plusnet It would be nice if they issued you with a dongle Deryl, with unlimited use. Till the issue is fixed eh? @Plusnet

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @iamcrazydave I have had no service from @Plusnet owned by BT for over a week now so once I’ve dealt with them I’m off to Starlink

  • iamcrazydave crazy dave (@iamcrazydave) reported

    @DerylLynn @Plusnet It would be nice if they issued you with a dongle Deryl, with unlimited use. Till the issue is fixed eh? @Plusnet

  • iamcrazydave crazy dave (@iamcrazydave) reported

    @DerylLynn @Plusnet It would be nice if they issued you with a dongle Deryl, with unlimited use. Till the issue is fixed eh? @Plusnet

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Ric0Neill @Plusnet I am beyond angry . They threatened not to come and fix THEIR fault unless I accept their compensation . I tried to but the system error kept showing .so co you isn’t . In other words they are not interested in repairing it

  • iamcrazydave crazy dave (@iamcrazydave) reported

    @DerylLynn @Plusnet It would be nice if they issued you with a dongle Deryl, with unlimited use. Till the issue is fixed eh? @Plusnet

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @iamcrazydave I have had no service from @Plusnet owned by BT for over a week now so once I’ve dealt with them I’m off to Starlink

  • iamcrazydave crazy dave (@iamcrazydave) reported

    @DerylLynn @Plusnet It would be nice if they issued you with a dongle Deryl, with unlimited use. Till the issue is fixed eh? @Plusnet