Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Maddy Thiel
(@MaddyThiel) reported
@Plusnet 5 weeks and still no internet - unresolved despite 20+hours on the phone and we can’t even leave this incompetent organisation. So much for “committed to excellent customer services”. Avoid this company if you can.
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JC
(@yorkshireroc) reported
@Plusnet Is the issue with porting numbers to plusnet going to be resolved soon? It is now a week since I joined plusnet and all I can do is make calls off a temporary number. Regards
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DragonJade
(@DJade8888) reported
@Plusnet Hi. I was with three other friends, on various UK networks, and they had absolutely no problems with getting a 4G signal on roaming. Is the reason I only had 2G because Plusnet only has cheap contract agreements with German carriers?
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Razz
(@FM_Razz) reported
@FMDoop I hope your Plusnet goes down
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Liz Allen
(@lizjonwilltom) reported
@AFitzgerald1992 @Plusnet Used to have it before the fibre got to the box a mile away but cost a fortune and could be unstable at times… tbh we cope with what we’ve got but would prefer to pay for what get… iyswim
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Richie 😷
(@ShadowTricks) reported
@Plusnet Internet has been down for a while now, router is constantly flashing orange, seems to be an issue your end?
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𝕁𝕒𝕞𝕖𝕤 𝕃𝕚𝕘𝕘𝕚𝕟𝕤
(@jimmybonkers) reported
@Plusnet Another idea to keep kids safe online? Order @Plusnet broadband, and they won’t have any internet to use at all. I ordered last month and still waiting after several calls into your customer services. Any chance of broadband this year? Should’ve gone with @SkyUK
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DragonJade
(@DJade8888) reported
@Plusnet Just got back from a holiday in Germany. Mobile data was horrifically slow 2G on O2 and Telecom networks. Next to completely useless. What's going on? "Roam Like at Home"? More like "Roam Like at Home In The 1990s".
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Verity Ⓥ ♿️💙🇺🇦🏳️🌈🇪🇺#FBPE
(@veritysmart) reported
@Plusnet Why oh why has my broadband gone up with no proper notice! Checked my billing and can see no reason for the increase, no calls or other charges to account for this increase. I’ve sent a complaint but I am sick of these surprise increases without warning. Not legal!
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron