Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Rogan
(@SABKToys) reported
@Plusnet is there an issue with your lines in north west London? My broadband has been down since midday
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Plusnet
(@Plusnet) reported
@GDEwing Hi Graham, I'm sorry to hear about this. If there is anything we can help with, please send across your Username via a DM, along with the issue. - Curtis, Plusnet Sheffield
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George Hatjoullis
(@gestaltz) reported
The line test is ‘uncertain ‘ and customer service is unavailable. Award winning customer service! I don’t think so. @Plusnet
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Plusnet
(@Plusnet) reported
@pastiebap10 Hi there, I'm sorry your bill was more than expected. I have looked into your account and sent you an email regarding this. If you have any further queries you can reach back out to us or get in touch with our Customer Support Team on 0800 432 0200. - Curtis, Plusnet Sheffield
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Bart
(@Bart97355318) reported
@Plusnet Hello I want to cancel my broadband service as I moved abroad and unfortunately I cannot reach you telephone helpline (no. starting 0800...) How can I arrange this? Bart Panczyk
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Benjamin Adams, esq.
(@Mr_Ben_Adams) reported
@Plusnet Classic Ben thing. Poor guy ends up being called any variation of the name. Ben, Beng, Benj, Benny, Benjy, Benjarmin. Etc
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Ian McCabe
(@imcc63) reported
@Plusnet why is my internet down
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Anne Marie Redford
(@AnneMarie7786) reported
@Plusnet my service is getting worse as I near my leave date is that just a coincidence
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OGKP24
(@KireeP24) reported
@Plusnet why have I got an email charging me for p&p when you guys never sent the router? Not paying for a mistake that wasn't my own. Please advise.
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Donna Wilson
(@DonnaWi49993929) reported
@Plusnet I would@like to@cancel my bt sport. How can I do this