Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Basingstoke, Hampshire, England 01/08/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Tadley and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadley Internet
United KingdomAlton Internet
United KingdomFleet E-mail
United KingdomWokingham Phone
United KingdomBasingstoke Internet
United KingdomThatcham Internet

Community Discussion

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • louwal2709 Lou (@louwal2709) reported

    @plusnethelp plusnet broadband is off line permanently in Hx3 0uh & no available help online or phone support

  • hannahsayles1 hannah sayles (@hannahsayles1) reported

    @plusnethelp when I switch on wifi on my device it sends me to a plusnet sign in page with settings what am I supposed to do?

  • sabbietage sabbietage (@sabbietage) reported

    @virginmedia Sign up for @virginmedia and you can also get a crap service .. I'm nearly a month with no internet .. I need new fibre cable laid .. virgin sent out 2 engineers without cable ... I'd look a @Plusnet deals guys .. they are brilliant ..

  • Hairycamel Hairy Wee Camel✨ (@Hairycamel) reported

    @Plusnet I keep dropping out of service. Been about two weeks now. Very annoying. Glad got inlimiydaya on phone #help

  • lori_sutton lori sutton (@lori_sutton) reported

    @Plusnet how do I send you a direct message I’ve got serious problems.......with my connection

  • MikiwaltersG Michelle Walters 🐯 (@MikiwaltersG) reported

    @Plusnet thanks for completely messing up your supposed ‘discount’ for bad internet service meaning that due a ‘billing issue’ we now have no internet service at all on Boxing Day. We’ll be heading back to BT as soon as our contract is over.

  • BV_BAPHOMET VĘGÄN¤BĀPHØMĒT (@BV_BAPHOMET) reported

    Been nearly 3 weeks now that I signed up with @Plusnet and still don't have broadband. Can't ring CS as apparently they're closed 2 hours earlier than stated. As a new customer the service so far is abysmal.

  • staceyv50 Stacey Vial (@staceyv50) reported

    Having lots of issues with @Plusnet lately. They rang me on the 23rd to say the issues had been fixed. My internet has gone down every night since receiving that call, including twice tonight, roughly an hour apart. @plusnethelp what is going on?

  • rehankayanii Rehan Kayani (@rehankayanii) reported

    @Plusnet @Plusnet your service is so rubbish and it's been almost year now you been promising to come and fix but it's all just talk and talk your advisor promised me that u will send an engineer but still nothing and then you closed my case my internet keep crashing and I hate you now

  • wendy17980495 wendy (@wendy17980495) reported

    real bad service from plusnet been on hold for 15 munutes had no phone since christmas eve