Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Basingstoke, Hampshire, England 04/26/2024 13:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Wokingham, Basingstoke and Bordon.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham Internet
United KingdomBasingstoke Phone
United KingdomBordon Internet
United KingdomBasingstoke Internet
United KingdomFleet Phone
United KingdomNewbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • prookx93x HaZeHiGnEsS (@prookx93x) reported

    @Plusnet is plusnet having internet problems? mine was working fine 5 mins ago and now nothing works

  • TOTTENHAM6191 THFC IS OUR CLUB (@TOTTENHAM6191) reported

    @Plusnet I've tried to Direct message 3 times about an issue and I've yet to get a reply can someone please have a look and help me please?

  • dirk7890 russ (@dirk7890) reported

    Anyone out there with broadband issues with @Plusnet

  • GoonerKal Kal (@GoonerKal) reported from Ashley Cross, England

    @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

  • w1_rob RobW - Money365 (@w1_rob) reported

    @finance55uk @Plusnet I had the same with virgin. I found that due to them increasing it so much you also had the option to come out of contract early. This gave me extra leverage and instead of the £11 increase, they knocked it down to a £1.30 increase just by making a quick call to them

  • iannock Ian Nock (@iannock) reported

    @PartytimeRL @Plusnet Although when I had the issue, they were about as useful as a wet paper bag... it was a 3 day outage, but it was localised to me. Prior to that we had a 3 day outage when some idiot stole the over ground fibre connection thinking it was copper

  • s20lrg s20lrg (@s20lrg) reported

    @1872m_ Try talk talk / plusnet - I’ve used them in highlands with no issues. Will depend on location 👍

  • iannock Ian Nock (@iannock) reported

    @PartytimeRL I have not had a noticeable single issue for 8 years off @Plusnet

  • EyesTeethFlesh EyesTeethFlesh | SR 💎 (@EyesTeethFlesh) reported

    @DavidLisser I don’t use them anymore as I switched to BT when I got FTTP here. I used Plusnet for many years before that and any time I had an issue their customer service was great! Zen used to be really good too although I haven’t used them in over a decade.

  • pumpkinkorokke Kirsty (@pumpkinkorokke) reported

    @Plusnet Hey, I've had no calls, texts or mobile data for 3 days now? Coverage checker days there's no issues in my area. I've tried all the usual hacks, turning on/off phone and aeroplane more, reinserting sim etc.