Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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hoe-bee⁷
(@hobimolly) reported
I heard nothing from them about my internet. Was told we needed an engineer and if we missed him we’d get a £65 fee to find out that we never needed one so I’ve been told different things from different people via plusnet customer services. Very confusing. -
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anthony peake
(@anthonypeake11) reported
Less than 24 hours with Plusnet and I already have a crossed land line, no internet whatsoever and no ability to talk to a person at Plusnet to sort it out and I thought TalkTalk were bad!THAT WILL NOT DO!
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em🪐 BLM
(@emjayn_) reported
plusnet customer services hold music is christmas music and i highkey wanna die
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Stephen Waterhouse
(@Scuba_steveeeee) reported
@Plusnet are officially the worst internet provider ever 🚮🚮🚮🚮
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Marie
(@mariepercival) reported
Upside to this @Plusnet @plusnethelp even though no Twitter support either... Customer Support & then the Technician resolved the issue in 90 minutes. #result But PLEASE don’t torture us with 90 mins of Xmas music whilst we wait. My dogs are traumatised!
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Ben Flay
(@anachist77) reported
@Plusnet help needed no phone at home no tone line dead need engineer
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Kenny Galloway
(@KennyGalloway) reported
@marcg_18 @plusnethelp @Plusnet BT weren’t any better to start with. Having issues moving over from Sky, and BT were the first to **** it up. Now plusnet have stuffed it up another 3 times. 😡🙄
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Andrew Hudson
(@_AHudson) reported
Hello #plusnet, perhaps you could help me get my broadband live after waiting over 2 weeks for you to activate my line. No response from your #plusnethelp people nor can I get through on the phones. Please send help.
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cheekfulloftongue🇬🇧🏴
(@k4bladesagain) reported
Getting pissed off with BT with slow Internet. Anyone got any recommendations (plusnet? EE?) Also, anyone had any issues changing supplier but keeping BT email address. Thanks.
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Adam Deary
(@deary_adam) reported
@plusnethelp Morning! So my go live date is here, my old providers service has ended, but I have no plusnet router or setup info... Help!!!