Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lenzmadeit
(@lenzmadeit) reported
@Plusnet hi, WiFi gone following storms last night, diagnostic bot replied there's a problem with network that you will get fixed but no timescale?
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Ken Mitchell
(@StiltonNinja) reported
@Plusnet I use a PC and don't have access to another device. I have found a work around however. If I quickly click on one of the other options (e.g. billing and payment) before the screen goes blank I can access my details. It's just the home screen that appears to be the problem
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Lynn Dixon
(@mouse5555) reported
@Plusnet When exactly did your customer service win an award No internet for 3 days now and just being ignored by you Total joke of a company
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Samantha Derbyshire
(@StarreDerby) reported
@Plusnet can you confirm if the internet is down in Norfolk? The storm fried our router and we connected an old one we have and is flashing no broadband
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Bob Friend
(@Joelong76) reported
@ThreeUKSupportwhat gives? signal has been awful for days now yet my other #Plusnet SIM is fine, trouble is you provide my all you can eat #mobilebroadband, going to have to review if I stay with you at renewal
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⭐💙 🇺🇦🇪🇺#FBPA #FBPE
(@FKbillie) reported
@Plusnet @milesp02 Hi, I'm also having signal issues ie no coverage in NW London. I've tried your app's coverage checker but it didn't work. What can be done?
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Frankie NH
(@francineE17) reported
@Plusnet Good customer service, hmm call the advertiseing standards agency.. im sat with no internet for five day. The extra travel to work will cancel any savings for switching...
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Tammy Jacobs
(@tammyjacobs21) reported
@Plusnet my internet has been down since last night I did a fault checker this morning and if says there is a fault in my area and it is not expected to be fixed till 31st October. This is ridiculous surely something can be done sooner
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stormin norman
(@desertstrike) reported
@Plusnet when are you going to fix the @Screwfix issue?
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fgbjkx
(@milesp02) reported
@Plusnet hi I'm in Ts12. Mobile has 3 bars but all my apps are saying no service. Text and calls work? Is there an issue