Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Basingstoke, Hampshire, England 03/10/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadley E-mail
United KingdomTadley Internet
United KingdomAlton Internet
United KingdomFleet E-mail
United KingdomWokingham Phone
United KingdomBasingstoke Internet

Community Discussion

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nouranzarroug Nouran (@nouranzarroug) reported

    @MattScratchley Yes, major problems in London, no broadband for 2 days!!! @plusnethelp @Plusnet

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    I don't check my email as much... but I just had a thought, and saw the bill from @Plusnet and now I'll likely have trouble sleeping, because the broadband stuff I thought was sorted last month seems to be sorted... but now they're overcharging me two extra line rentals...

  • philmo999 Philip Morrish (@philmo999) reported

    @XMightyRed @SQRLTV @virginmedia Funnily enough - only option was sky (and their shocking customer service) or BT (who of course own Plusnet). Virgin are not available (which seems like a good thing).

  • simongach Simon Gach (@simongach) reported

    I am new customer transferring from PLUSNET. You have somehow messed up my transfer cease line and export number request. Unable to get through to any support, If I get nothing soon I will cancel my order, I am fed up with you already. Plusnet help are still answering calls

  • chrisevans4477 Chris Evans (@chrisevans4477) reported

    @plusnethelp I need support with setting up my btsport app which I have just signed up for. So far been on phone for 1 hour with BT who then said I need to contact you. Currently been transferred 3 times and still on hold with Plusnet for 40 mins. This is awful

  • StacyB1703 Stacy (@StacyB1703) reported

    @Plusnet shockingly bad Internet for the last 24 hours. When is this going to be fixed and when will I get a reply to my message?

  • nouranzarroug Nouran (@nouranzarroug) reported

    @Ryan_the_BSCB @Plusnet Yes, major problems in London

  • Richard52679340 Richard Haines (@Richard52679340) reported

    @plusnethelp can you advise why WhatsApp keeps disconnecting when using an iPhone with plusnet Wi-fi connection but it works straightaway when using 3mobile signal?

  • hancoxrg Richard Hancox (@hancoxrg) reported

    @plusnethelp I do hope that each and every customer leaves plusnet behind. Appaling phone attitude when you can get through, rubbish broadband reliability, non existent email or complaints process and no refund for your shite service.

  • NeilSmithJones Neil Smith-Jones #FBPE 🇪🇺 🇬🇧 (@NeilSmithJones) reported

    @plusnethelp @plusnet Off the air again this morning, of course the service status page is all green...