Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch Mitchell
(@gordonomicon) reported
@om_riff Had Virgin at a couple of previous addresses. Utter shite. With Plusnet now. Would recommend. Never any issues apart from maintenance at 4 am.
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Plusnet
(@Plusnet) reported
@andy17467869 I understand, to resolve the issue you'll either need to plug in our Plusnet router or enter the Plusnet password into the router you have in place at the moment in order to get back online. - Adam
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ObviouslyJames_
(@Obviouslyjames_) reported
@_Doctor_Freeze_ @Plusnet FIX IT PLEASE
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andy
(@andy17467869) reported
@Plusnet Hi Emily all the broadband went down at 3am what a nightmare all this is ..I have told you I'm disabled ..the new router has come but I'm not touching anything anymore I need all this sorting we have no Internet at all now ..urgently please
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andy
(@andy17467869) reported
@Plusnet Plus we are getting very close to the new supplier taking over if this isn't resolved once and for all you'll lose me as a customer
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Sally Challoner
(@salchall) reported
@MissyP187 @Plusnet Mine is awful too, cuts out all the time
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Craig Lewis
(@craiglewis1988) reported
@Plusnet Any idea why my connection is terrible
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Chantelle 💜
(@chan_bow16) reported
@Plusnet woke up to my Internet off! I've reset it and turned it but still not working. #plusnet
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layla duncombe
(@layladuncombe) reported
@brando4games1 @Plusnet I'm in Wolverhampton and plusnet have confirmed there is a local issue and should be back online by 3.30am tomorrow 🙄
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Simon Ashton
(@simesa) reported
@MarcSettle Might be - I remember having one or two problems when I was with Plusnet which also appeared on BT setups.