Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Basingstoke, Hampshire, England 03/17/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadley E-mail
United KingdomTadley Internet
United KingdomAlton Internet
United KingdomFleet E-mail
United KingdomWokingham Phone
United KingdomBasingstoke Internet

Community Discussion

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @MegaSp00n I'm glad you got this sorted! The text service is largely automated, as long as there is a clear fault on the line, this would be raised automatically. - Curtis, Plusnet Sheffield

  • R4wli ⭐Mark Rawlings (@R4wli) reported from Boston, England

    @Plusnet pitiful service from call centre & massive hike in bill Then threatened with £165 cancellation charge if leave @MartinSLewis needs to check out this company please

  • jjand00 jaz j (@jjand00) reported

    @Plusnet Hi that’s absolutely fine if it will help resolve the issue

  • mattgilbert83 Matt (@mattgilbert83) reported

    @Plusnet the internet has been down all day in Ashford Kent and can’t get through to your call centre.When is the system back up? How long ? Please!!!

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet why as an existing long term customer am I expected to pay £24 a year more than a “new” customer ?

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet still waiting for some sort of explanation 6 hours later from Plusnets awarding winning customer service team .

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet Yorkshire puddings is quite apt . Why as a long term customer must I pay £10.93 a month but as a “new” customer pay £9 for the same sim deal. ?

  • JayRobe31778845 Jay Roberts (@JayRobe31778845) reported

    @kyajbuller @Plusnet is by far the worst home wifi you can ever get. They promised me between 66-77mbps of speed and a minimum guarantee of 60mbs. For the last two years we’ve been getting below 5mbps on a concenstant basis. A lot of the time below 2mbps.

  • Alexis01457679 Alexis (@Alexis01457679) reported

    @Plusnet I'm a broadband customer just tried to sign up for sim only mobile, said there was a payment error but the payment has registered on my card ok, not received any emails, what can I do I don't have time to sit waiting on hold on phone

  • hiphopcob fran t (@hiphopcob) reported

    @Plusnet Well....I had signal and now it's intermittent again today.... I guess its an @EE issue as husbands phone doing the same...what is going on?