Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Brannigan
(@proactivepaul) reported
@Plusnet any chance of a response to support ticket 219049467 ?
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Snah Bhatti
(@SnahBhatti) reported
@Plusnet @plusnet why am I still on hold again despite asking someone to contact me! This #shambles #worstinternetprovider in the UK AVOID @Plusnet AT ALL COSTS IF YOU WANT HELP FROM CUSTOMER SERVICES AND NO ONE LYING TO YOU!
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James HILTON
(@Fabweld_James) reported
@Plusnet please can someone help with our premise move, I keep getting cut off by phone agents. Thx
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Mandie Thorburn
(@thorburn_mandie) reported
@Plusnet your contact number needs updating, I have tried to contact you on both numbers on your website which no longer exist. I am trying to find out why my internet for the past 2 weeks has been shocking, not a very happy customer here
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jo collins
(@jo2107) reported
@EE Thank you but I’m not a customer, I’m with Plusnet who use your mast. The issue has been affecting the village for over a year, something relating to the mast, so i wondered if there was an update yet
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Plusnet
(@Plusnet) reported
@natashasiena Hi there, I'm sorry to hear you're having issues getting through to someone. You can let us know if there is anything we can help with over here. - Curtis, Plusnet Sheffield
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saintetienne
(@saintetienne100) reported
Just looking to change my broadband from Plusnet as they offered to match any deal but actually can't. I see on MSE Broadband deals they state for cust service 4.1/10 is ok and 6.2 is good ! 😐
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😔🙏🙂
(@XABBYX24) reported
@Danny_f1_fan @Plusnet Indeed, we are only about fifteen years behind third world countries on internet access speeds, total embarrassment really, and you notice, they ignore me, second time now = lost customer.
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Runnin On Empty
(@RunninOnEmptee) reported
@MECFSisCFSnotME @virginmedia No, my parents were with Plusnet, had to threaten legal action to get up and running in the end, they left Sky because they were awful too, I can't understand why they are all allowed to get away with being so shite? 🤓
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GwilymRD
(@GwilymRD) reported
So @Plusnet why can I no longer see websites on @unltdwebhosting. From Saturday any of my sites gives unable to reach time outs. OK on mobile and via VPN but not when using Plusnet service ?? Same with no firewall ! You must be blocking this server. FTP works though !!