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Plusnet outages and service status in Basingstoke, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Basingstoke, England

The most recent Plusnet outage reports came from the following cities: Basingstoke.

CityProblem TypeReport Time
Basingstoke Wi-fi 2 months ago

Community Discussion

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • marriott7170
    Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonFr54781642
    Jason F (@jasonFr54781642) reported

    @Plusnet I cant get through on this number its not working give me a private message and I will tell you my email address

  • TOTTENHAM6191
    COYS CORNER PODCAST (@TOTTENHAM6191) reported

    @Plusnet They have done nothing but push me pillar too post. One lets me leave the next says no and essentially bullying me in too staying in contract by making me wait 30 days too fix a fault thats lasted 6 months!

  • andyplewis
    Andy Lewis (@andyplewis) reported

    @Plusnet how incompetent can a company be? forced me to transition to EE without my consent, closed my account now threatening legal action for non payment of cancellation fees. Spent days on phone with you and EE nobody wants to own the issue. Refused to give an email address

  • dysontour
    Rob Dyson (@dysontour) reported

    @Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis

  • huw_waters
    Huw Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@huw_waters) reported

    @LeeJarvis10 If you only need broadband then I'd say Plusnet. Cheap as chips and have acclaimed service. I changed from BT to Plusnet in March, cost for identical service dropped from £78 to 29!

  • NDP2022
    NMP (@NDP2022) reported

    @Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.

  • KevlarBrock
    Kev (@KevlarBrock) reported

    Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

  • frances_email
    Frances Martin #GreersLaw (@frances_email) reported

    Very sorry to hear the seamless plusnet transfer problems mirrored also in their use of company who are hosting emails, again peeps had no say - hope all goes well on Monday - Its a nightmare

  • Sarahlewp
    Sarah loopy (@Sarahlewp) reported

    @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

  • superpaddiepads
    estevén (@superpaddiepads) reported

    @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.