Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Iris Winney
(@iris1win) reported
@Plusnet my internet have just gone down can you tell me if there are issues?
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Charlotte Davis
(@DavisDavis1980) reported
@Plusnet Absolutely no value from you at all. Disgraceful “service”, multiple promised calls that never happen.
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Sue Whittaker
(@SidecarSue12) reported
@Plusnet Another disappointment. 3rd time we’ve been promised a managed would call back and they didn’t. Plusnet cancelled our service without our permission & left us without email in the middle of a house sale!! No one is listening or helping. Awful customer service.
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shaun
(@secretagent00sg) reported
@Plusnet still waiting for help on twitter 20 mins and waiting???
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Steph Davison
(@stephbaggo) reported
@Plusnet Recontracted at £22.99 but £41.75 has been taken. Can't hang on the phone all day.
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Charlotte Davis
(@DavisDavis1980) reported
@Plusnet we’ve had no broadband and no phone line for 12 days. Multiple calls to you and nothing happens. What else can we do? Is there anyone that can actually help us?
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Cal Tweedy
(@CalTweedy) reported
Hi @Plusnet I’ve been a customer of yours for a while now and I was wondering if you could help me jump off a cliff x
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SB 🇯🇲
(@simonesimssim) reported
Plusnet is honestly the WORST broadband provider. Slow speeds and they don’t honour nothing. LOL do not be enticed by the price. It’s cheap because they’re trash.
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Dave Wolinski
(@DaveWolinski) reported
@movingnorthuk @Plusnet They say you gotta call. It’s the only way. Finally got through then & asked why they make it so hard to cancel and he just replied “we don’t, I’ve just done it for you know haven’t I” ignoring that the fact it taking me 4 days to get get him to do that simple task is the point.
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shaun
(@secretagent00sg) reported
@Plusnet any chance of any help with the poor broad band I have with you today ? As its slow .. under 5meg...?