Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ed
(@Ed57700909) reported
@plusnethelp I’ve just sent an email to plusnet support. Question number: 209395642. I look forward to hearing from you.
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peter brason
(@AcademyDriving) reported
Rant for the day Talk Talk, woke up again with no internet, no help to 9am thankfully switching to Plusnet with 24/7 help! Can't wait! #talktalk
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Jim Halfpenny
(@jimhalfpenny1) reported
@Plusnet Hi , just wanted you to know I will be leaving you in a few days time . Yours has been the worst broadband service I have had . It started when you reneged on a financial incentive and continued with much less than advertised speeds . Caveat emptor .
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Tommy Maher
(@mahert2011) reported
@Plusnet Hi I need to cancel my recent agreement as I'm not out of contract on previous broadband supplier. I am still within the 14 day cancellation period but can't get through to your phone lines to cancel.
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peter brason
(@AcademyDriving) reported
Rant for the day Talk Talk, woke up again with no internet but only open 9-7 so buggered till then! Moving to Plusnet with 24/7 service, can't wait! #talktalk @talktalk
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Clare
(@Clare20839811) reported
@Plusnet @OakNational Shame you can't fix the broadband issues or answer the phone to get these issues sorted... makes home schooling very difficult with 3mbps or cutting out completely! 😡
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Hobbers
(@TherealHobbers) reported
@Plusnet my broadbsnd is not working in LS28 please can you advise if there is a known issue?
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PennG0VQY
(@BrixhamUK) reported
@YijArt @Plusnet To be honest, I can't be bothered to go to all the hassle of changing over to another company. I don't actually use my smart phone for anything but emergencies when I travel alone in my van. I've made sure that my phone connects to my home network at home now
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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paulo santos
(@santosmadhouse) reported
@beccagroves @virginmedia #plusnet never let me down #yet