Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Jack_Deyes Hiya Jack, if you've requested a PAC code the account with us will have closed down as soon as you used that to transfer your number over to a new provider. Please let me know if there's anything else I can help with. - Adam - Plusnet Sheffield
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Zena Maidment
(@maidment_zena) reported
@JStewkesbury @GellertDepp Damn got to change my Plusnet to sky 🤔👍 or my country lol
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NHC Web Development
(@WebNhc) reported
@Plusnet As a new customer of PlusNet I am disappointed that a message I sent yesterday has gone unanswered despite being assured it would be sent by the end of the day. Poor service indeed!
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Plusnet
(@Plusnet) reported
@mattjmetcalfe Hi Matthew. Apologies for the delay in getting back to you. I'm very sorry to hear that you're having problems with signing up to Plusnet Mobile. I will flag this to the relevant team. I'd recommend trying a different browser or device. Regards, Emily Plusnet Leeds 🌞
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Steven Randall
(@StevenR69487017) reported
Need help transferred from E.E to Plusnet told my number would transfer yesterday still hasn’t annoyed is an understatement as now cannot make calls or text
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Plusnet
(@Plusnet) reported
@PeckTristan Please let me know if there are any further issues. Regards, Emily Plusnet Leeds 🌞
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Eve
(@BarracudaSwer) reported
Plusnet is REALLY BAD in Devon
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Becky
(@_beckykatie) reported
Cba with @Plusnet I’ve literally had no internet for 3 days now and they won’t tell me why or try and fix it. I work from home - or I’m trying to atleast 🫠
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Roger Barrett 💙
(@rogerkb2012) reported
After 19 years as a #Plusnet customer, ended the contract yesterday moving to another provider and already noticing the benefits. The contract with Plus and the service they offered was vastly different.
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jfkdallas1963
(@stealthbomb117) reported
@Plusnet I wouldn't darken your door ever again after the way you guys treated me on leaving to go to sky,£200 odd quid you charged me .day light robbery so it is .not only that but I'd been a loyal customer too