Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Basingstoke, Hampshire, England 11/29/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • superbadMags JigJig (@superbadMags) reported

    Da biggest April fools is @Plusnet s internet service! *angry ears*

  • rishpunk_ Rish (@rishpunk_) reported

    @I_am_King08 Never liked any of them anyway. Plusnet wouldn't add any value to her craft nor success. It will only bring down her brand as being the only successful actress who hasn't worked with Khans. It forms part of her identity in the business..if film hits, it will misLabel her tag

  • RuthsBestBoy Mr. Wednesday (@RuthsBestBoy) reported

    @AnarchyInTheWC PlusNet was the only company on Uswitch that was offering a better deal. Everyone else was more expensive except Vodafone, and she says that after their piss-poor mobile service...HUMAN! Language!

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @darac @Plusnet @zeninternet BT hot spots need the 'net connection to be working, if the plusnet line is down due to a damaged dslam, what dslam do you think the BT lines would be connected to?

  • scottydog1010 Scott Wilcox (@scottydog1010) reported

    Anyone considering @Plusnet for their internet. I suggest buying a hamster and hamster wheel combo to power it, it won’t work however nor does plusnet.#awful

  • geekycow Julie Brandon 🇬🇧🇪🇺🌈❤️ (@geekycow) reported

    @Mortgage_Stu @Plusnet @plusnethelp That sounds a likely culprit. It might be worth trying, yes. It depends what exactly is happening. These issues can be hard to solve. Remember the news story about guy with an old fashioned TV who knocked the whole neighborhood off the internet whenever he turned his TV on?

  • carthesian carthesian (@carthesian) reported

    @plusnet is the worst broadband option for Camden, don’t give it a try

  • CtcCraig Craig Brisley Collier Turf Care 🌱 (@CtcCraig) reported

    @Plusnet hi , I have been customer for number of years , my router ( original one ) needs replacing can I arrange one without calling the call centre ?

  • TC21184926 TC (@TC21184926) reported

    @Josepina6 @Plusnet Good luck!! I ve been without phone or internet for two weeks! I had to do all the running around, contacting my previous provider, I even contacted open reach myself. I still won’t be connected until April 6 even though everything is in place. Wish I’d never bothered.

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @Plusnet @zeninternet @plusnet support now asking us to look for a BT hotspot in the area...