Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bindi P
(@BindiBoo5) reported
@Plusnet Hi. Please help, I’ve had no internet connection since yesterday morning. I’ve sent over another DM. Hope you can sort it soon. Thanks.
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Icis
(@IcisRayn) reported
@Peachtree_5 @Plusnet We had plusnet as well, changed because of slow and lagging internet
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Just Chelsay 🌱🏴🖤
(@JustChelsay) reported
@Chocomatt12 The most I can get in my area is 70mbps (unless I went with a Virgin and their dedicated fibre lines which cost a fortune) so I’m with PlusNet and pay £26pm and never really drop below 60mbps
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Plusnet
(@Plusnet) reported
@Gemma_stacie Hi Gemma, I'm sorry you're still without a connection. From checking the line, the service outage is still ongoing and is now estimated to be resolved by 2am tomorrow. I'm really sorry for the inconvenience this is causing. -Tony Plusnet Sheffield
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Maddie Drinkwater
(@maddie_5432) reported
@Plusnet Helping my mother-in-law setup her new Plusnet service and had an email to say she's getting a new phone number...we don't want this! What can we do?!
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Hank Spears 🇪🇺💙
(@hankspears) reported
Hebden peeps: anyone else having internet trouble? Plusnet are telling me it's a problem at the exchange and BT will send someone out "within 48 hours"... @HebdenHashtags
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Ruth Walker-Cotton
(@walkercotton) reported
@HebdenHashtags We are plusnet and no problems here
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Chris Kent
(@chrisk2500) reported
@Plusnet Will you be offering 5g service
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irwindowcleaner
(@irwindowcleaner) reported
@Plusnet Hi Internet very sporadic in the LE12 area can you look into it.Had a zoom meeting, had to cancel due to no bandwidth .ASAP please.
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Gold please UHB 🙏
(@jazzandshiraz) reported
@Plusnet It's a nightmare. All fine until switch. No landline no Internet. Plusnet's fault. Earliest date to fix Tues so I would lose pay. So not til Fri pm. Refund 1 month even tho no service. No mobile signal at home. Completely cut off. Resorted to cafe for WiFi.