Plusnet Outage Report in Basingstoke, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
-
Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
-
Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Gael McLaughlin
(@gaelmcl) reported
@Plusnet wifi as poor as a Tory govt failing to eject an appalling PM here in Maidenhead. Can you advise please…?
-
Plusnet
(@Plusnet) reported
@emelschwartz If you found that our service didn't suit your needs, you'd have 14 days to cancel from signing up without penalty. Please let me know if you have any further questions. Regards, Emily Plusnet Leeds
-
Sara 🍌
(@WhatLastsLasts) reported
@Yorksims @Plusnet @giffgaff Thanks for the heads up. I rarely need to use them but when I do at least it’s good to have the option. I realised last night that even things like British Transport Police use short codes - massive fail from Plusnet.
-
jagjit
(@jitzleo) reported
@Plusnet how the actual f**k do I raise a support case with you? Your customer “support” is non existent and ph no on your website is dead. Useless companyll
-
jagjit
(@jitzleo) reported
@Plusnet the worst ISP ever. They will take your money but have no valid methods to contact them should the internet stop working.
-
Geoff Lane
(@send2gl) reported
@Plusnet Guess if you were very busy there must have been problems. All ok now.
-
Sammie (They/Them)
(@SammieNova) reported
@Plusnet Hi Tony, I managed to get hold of someone and they said it is an external fault with the line, and an engineer will be out to fix it by Tuesday. Thanks though.
-
Kelly Ledger
(@KellyLedger93) reported
@Plusnet 4 days ago you told me you were going to call me back 🤬 still waiting for the call and my refund for your shocking service! @JamieFord sort it out 😫
-
Kelly Ledger
(@KellyLedger93) reported
@Plusnet 4 days ago you told me you were calling me back that day. Still waiting, also waiting for my refund for your shocking service. Sort it out! (Kledger93)
-
Archer264
(@archer264gaming) reported
@Plusnet as many attempts as you’ve had at putting my internet right I’m now getting 1mbps DL speed, you’re service is an actual joke, I can’t wait for the 26th when I’m rid of this bullshit