Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jared982
(@jared9821) reported
@Plusnet I'd like to cancel my subscription to BTSport. I signed up to this online. Can I cancel it online too? I don't see a link on the website.
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@TonyRoeDivorce
(@tonyroedivorce) reported
Having horrendous home wifi problems. Spoke to @Plusnet today who reckon they know what's the matter. Let's hope they can fix it tomorrow so I can have my online hearing on Wednesday. Fingers crossed! @Plusnet tell me you can.
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Matthew Collins
(@mdcollins1984) reported
@MartinSLewis @actionfrauduk Sadly the text forwarding doesn't work for @Plusnet customers, as they don't support the service. Shame.
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Shabir Ladak
(@s5ldk) reported
@Plusnet hi I have already cancelled my contract however you insist on charging me You are also holding a credit on advance line rental.Can you refund this, cancel my contract and stop charging me. After a very poor service, I will reporting this to Ofcom.
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BruceTheBunny🇬🇧🥟🇳🇵💙
(@brucebunny2) reported
@Plusnet Hi, I am wondering why you don't have this information when @Ofcom appear to think you should be providing the 7726 service?
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Becky Speed
(@beckbeckbeckyo) reported
@Plusnet Hi, I’m consistently having trouble with my broadband. E.g. I try to load something on phone on wifi and it’s not working so I switch to 4G and it works immediately. I often get message that my internet is unstable on zoom calls. I’m not happy with the service anymore
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John Priest
(@JohnAPriest) reported
@McAfee_Help Thanks, it's driving me nuts! Plusnet Protect is what I should have received but no-one seems to be able to give me a correct link to even get the download, never mind install it;-) Cheers John
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Antony Bayliss
(@antony4323) reported
@Plusnet Hi I am having connection problems again unfortunately and saying not registered on network. You sorted it last night but its dropped out again.
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John Clarke
(@johnc_DCS) reported
@hkanddeli @Plusnet Have you not tried phoning customer services I have been with them for a number of years now and always found them very helpful. Unless you are in a Virgin cabled area the connection from your premises to the exchange is Openreach but they will this will be switched off in 2025
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Plusnet
(@Plusnet) reported
@99tractorboy Hi Gavin, sure and I'm really sorry to see that's an issue, just to check too were you calling 0800 432 0200? Please feel free to send us a DM along with your username and I'll look into the issue with the missing engineer for you too. - Adam - Plusnet Sheffield