Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Mason
(@ADMason) reported
@Plusnet Hi, are there any known broadband issues in the BS30 area, please? Been very unreliable all day, which isn’t ideal when two of us are working from home. Thanks in advance!
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Victoria MacDonald 🔶
(@TheVickyMD) reported
Dear @Plusnet Sorry but I really can't believe how many times I have had to call your company due to poor/no broadband. Second time today and my son is trying to do his homework! I will NOT be renewing my contract in May but in the meantime can you PLEASE get me back on line!!!!!
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Tracy
(@Tracymilly01) reported
@plusnet Waiting since Friday for my phone number to activate, no network. Numerous calls made to customer services. No help whatsoever. End of another day & still waiting for number to activate. Does anyone actually know what is wrong. Said 1 day to activate. Horrendous !
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Esarty
(@esarty) reported
@Jarmara @Plusnet I was told that they will reimburse me for the cost of BT Hotspot - good job as I can’t really test how good the connection will be until I’ve signed/paid up. Not sure whether we’ll be able to WFH on a public network due to certain security requirements on our connections.
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JT
(@JT_Vegas) reported
Hi @Plusnet, I am meant to be transferring over to you today from sky broadband. I was told that once the sky service stopped then I’d be ready to go with you guys. Sky stopped their service at midnight and yours still isn’t up and running….. any ideas when this will start?
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Carly whitfield
(@whitfield_carly) reported
@Plusnet hi i have a business account and want to turn off voicemail all together can you help
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Liz Pippett
(@LizPippett) reported
@Plusnet . Already a customer. Can i upgrade to fiber but not include line rental . Thanks
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Julian Fonseka
(@JulianFonseka1) reported
@Plusnet weird question, I've found an old router from when I was a customer previously. Do you normally have these back, or am I free to dispose of? Cheers.
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Asim Mahmood
(@CllrAsimMahmood) reported
@Plusnet really disappointed. You guys have messed up my number port for my mobile and I’ve just learned you’ve cancelled my broadband because you think I have 2 phone lines at my house. Ever hear of contacting the customer before doing something so drastic?
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Tandleman
(@tandleman) reported
@Plusnet Internet failing to connect today try your help says no issues. M24 area. Reboot several times doesn't help. Refresh router doesn't. Any ideas?