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Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Basingstoke, England

The most recent Plusnet outage reports came from the following cities: Tadley.

CityProblem TypeReport Time
Tadley E-mail 2 months ago
Tadley Internet 3 months ago
Alton Internet 3 months ago
Fleet E-mail 9 months ago
Wokingham Phone 10 months ago
Basingstoke Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • philw581
    Phil Williams (@philw581) reported

    @Plusnet how do we get a fibre to the home contract with you? 3 lots of paper work for contracts, all with install dates and still no progress. Your customer services team can't help and complaints don't answer the phone. What do we do?

  • taijipaul
    taijipaul (@taijipaul) reported

    71 days with no phone service Plusnet tell me Openreach don’t have a engineer because they are busy rolling out full fibre broadband why advertise for new customers when you know you can’t do the job is 71 days a new world record

  • emmapowers16
    emma powers (@emmapowers16) reported

    Does anyone else have terrible service from @Plusnet ? It seems to take forever to get a WiFi problem resolved 😔

  • HoldenMadickie
    Holden (@HoldenMadickie) reported

    Could @Plusnet get their **** together and have consistent information across email, helpline and website? Oh and just tell me something instead of tell me to wait an hour in another ******* call. Award winning my ***.

  • lozziepop89
    ♡ L a u r a 👩🏼 & J i n j a h 🧸♡ (@lozziepop89) reported

    @EricBear18 I have now TV broadband £22 a month, never had any issues with it at all (had countless issues with PlusNet so wouldn’t touch them again). O2 for phone, £20 a month sim free.

  • I11tud
    Illtud (@I11tud) reported

    @DemonTomatoDave @Plusnet Windy down my end, must have snagged a branch and pull something loose, coming to sort tomorrow, and seems to have calmed down on the disconnections, slow speed now though Unifi network setup, built in to the controller

  • malimusawi
    Mohammad Ali Musawi (@malimusawi) reported

    Thank you @Plusnet for allowing my neighbour to take over my Internet line despite me calling you 4 times in the last 3 weeks to get this stopped. Thank you also for saying the only way to fix this is to setup a new account that takes up to 10 days to activate. Brilliant work.

  • sattapaal
    sattapaal (@sattapaal) reported

    @ElizabethShoes not too bad. might go for plusnet, i dont have a vodafone sim. already have spotify too.

  • joni64584756
    Jon 🦉🦉🐬🔥 (@joni64584756) reported

    @laureng5783 Same line as BT, talk talk, EE, plusnet, Shell. Give em a call they'll fix it

  • CAxSkye
    Colin A 💙 (@CAxSkye) reported

    Broadband down Katherine Way/Princess Drive BN25 @Plusnet @skytv