Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Basingstoke, Hampshire, England 02/10/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Tadley and Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadley Internet
United KingdomAlton Internet
United KingdomFleet E-mail
United KingdomWokingham Phone
United KingdomBasingstoke Internet
United KingdomThatcham Internet

Community Discussion

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Katherinesk86 Sineadkersse@hotmail.com (@Katherinesk86) reported

    @Plusnet I haven't had mobile signal in my property since storm Eunice. I can't see anything on your website to say there are any repairs going on. Please could you advise?

  • geraintp Geraint Palmer (@geraintp) reported

    @euperia @Plusnet @euperia been with plusnet for over a decade. There pretty good not really had any issues. There basically BT(owned by) tho and there routers are **** replace it immediately.

  • camcan101 Camilla Meachum (@camcan101) reported

    @Plusnet I have now called six times and been disconnected six times. I have tried you message bot and that replies telling me it cant find my number. Horrible service!

  • TheFlyingToads The Flying Toads (@TheFlyingToads) reported

    @Plusnet No mobile network SY9 - Bishop's Castle area - down yesterday and today

  • AKalamIT Martin Miller (@AKalamIT) reported

    @Plusnet Hi. My mum hasn't had your service for last 3 years, but you've been taking £17.51 from her bank every month. She can't remember her login details and she registered with an email address she no longer has access to. I have DD details only. How do I cancel/get refund?

  • StormGarelli Storm Garelli (@StormGarelli) reported

    @Plusnet Can you help? I pay just over £10 for 10+2GB of data. But new users are being offered 18GB for £10 for the same 30 day rolling contract. Can I be upgraded to that?

  • Basmanrox Barry #FBPE💙😷 (@Basmanrox) reported

    @Steve_p_photos Very frustrating . Always had good response from Plusnet when I had problems

  • Mellybob Melissa (@Mellybob) reported

    @Plusnet I've had no mobile signal for 3 days, no calls, no data, no texts nothing for 3 days. This is getting daft now.

  • kingosticks kingosticks (@kingosticks) reported

    @Plusnet Hi @Plusnet same question today. Still no signal at home.

  • TaherMiah92 Taher (@TaherMiah92) reported

    @Plusnet i have an external fault and was told can take three days to fix i have work and need the internet question number #222157493