Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tom C Davies (Agent of Shielding)
(@Tom_C_Davies) reported
Original TrueSpeed install 17th April. PlusNet finishes 7th May. Final (Hopefully) TrueSpeed install around 17th May. Hot-spotting the crap out of my phone for a fortnight then. Bye Bye TV.
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Shelley welsford 🇬🇧🏴
(@Rose_Arrow7) reported
@JeremyVineOn5 I didn't get the alert - on O2. neither did my work phone on EE. Neither did my parents on plusnet. So the thing that it's just the three network isn't correct.
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Jenny
(@jenjarjam) reported
@Plusnet broadband ordered 21 Apr, due to be connected 15 May - that’s 24 days!! Apparently all I can do to speed it up is a £235 fee!! Not as advertised, and we need it for work. Plusnet what can you do to help?
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Neil Tonge
(@rctneil) reported
Oh lovely, internet dead. @Plusnet estimate 48 hours for resolution. 😢
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Trevor Appleton
(@woldsweather) reported
@Plusnet You keep emailing me to tell me my webmail is over 1 Gb. Firstly I haven't used wrbmail for over 10 years. Secondly I have looked and all mailboxes are 0. Finally I find emailing needing a reply but using a noreply email address downright rude.
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William Graysmith
(@WilliamGraysmit) reported
@Plusnet Hi I have been trying to contact Caitlin Bower as they were supposed to add a credit for £50 which hasn't been done. 3 emails no reply, help please?
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A Smile Helps
(@asmilewillhelp) reported
@Bajan20101 We avoid Sky and Virgin. Never watched all the channels they give you. Went with PlusNet.
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GM Mark Howitt
(@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
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Verne
(@nonbinarynabs) reported
@Plusnet Hi, my WiFi keeps dropping out. Is there a problem with your service?
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Emma Webber
(@heavenemma) reported
@plusnet no emails for two days which is unusual- is there a problem your end ??