Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens (@jezrichens) reported from Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Templar the 55th Parallel (@Simon_Templar0) reported
@Plusnet don’t ever use Plusnet, their WiFi signal is non existent, they don’t fix fault, they don’t return calls and when you do leave early because they won’t fix the fault, or return calls, they threaten debt collection for early cancellation fees. Avoid at all cost.
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Samantha Ettle (@sambelina78) reported
@plusnethelp Hello Plusnet. Any advice on patchy signal in our house? Do you have any booster boxes you can send?
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Miravzal Kosimov (@MiravzalKosimov) reported
@Plusnet Crap
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Ian Holgate (@KevinsFrontDoor) reported
@teresa1974 @Plusnet Im in CT11 and having the same issue
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Edgar Chekera (@psych_chek) reported
Trying to decide who to have as my next internet provider. BT or plusnet? Pls send help
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Gaz Taylor (@Gaz_T) reported
@JBoneDS @ManticoreRich Virgin is very much when it works they are brilliant but when it doesn’t they are the worst company in the universe! Sometimes it does make a different switching suppliers like EE, Plusnet, etc as they do tweaks to make this run nicely on their bits. Problem is if BT do work
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Neil (@neily1212) reported
@Plusnet What a surprise, Plusnet is down again, no idea what the applies to
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David Pearce (@dgpearce1000) reported
@bt_uk I’m a potential new customer and currently with Plusnet FTTC. What’s the current waiting time to have FTTP installed?
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Goon (@Oakely_Dokely) reported
@noddynoo Never had a problem with Plusnet.
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Chris Allen (@ChrisAl43337617) reported
@Plusnet can you please contact me re One hub issues I’m consistently having. My previous router was fantastic but this is the 2nd one I’ve had since last summer and is constantly going down and I’m forever resetting it. Thanks.