Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Margaret P Houston
(@HoustonMargaret) reported
Is Plusnet down just for me or for everyone? I can't catch up on last night's Strictly with no internet! Running my laptop off the data allowance on my phone, which is less than ideal ...
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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andy
(@andy17467869) reported
@Plusnet Only way to fix it is to up the game and send customers new up to date routers ..and customers shouldn't need boosters in a 2 bedroom terrace house obviously its the routers...like engineer said
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The Autumn Enjoyer
(@WilksBecca) reported
My wifi is at 2004 dialup speeds, and before I can access tech support from Plusnet, I must: - Plug in a landline phone (which I do not have, it's 2021) - Plug in a different router (why would I have 2 routers? ) - Connect to a test socket (again, do not have this)
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worldofcraig
(@worldofcraig1) reported
@plusnet @plusnethelp My mum is having real issues with her broadband today. She hasn't had a connection for over 2 hours and has tried restarting etc. Is there any known issues in the Aberdeen area?
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Jonathon Stillwell
(@JonathonStillw2) reported
@PDissadent @bt_uk If you’re going through anyone other than plusnet or BT themselves your complaint should be aimed at Openreach dude. Probably find it’s kelly communications that messed it up, they cause our firm untold misery.
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Paul Jones
(@paulontheisland) reported
It is the year 20121 and @Plusnet can't send me an engineer for 11 days! ELEVEN DAYS!!!! I can't even get a mobile signal indoors so no Internet for that amount of time is a nightmare. Buyer beware!!!! @plusnethelp
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WhAtsg01ng0n
(@WhAtsg01ng0n) reported
@Plusnet This is absolutely insane and no service what so ever. How is this possible, mistake after mistake. Closing account, leaving me without Internet for 2 weeks and then £260 taken from my back account. All this without informing me or my consent? 4/4
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J
(@out_of_beta) reported
Hey @plusnet, any known issues in the Edinburgh area? My broadband is dropping every few minutes...
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Gary Smith -
(@gar213y) reported
@Plusnet username Hannahsmith67 my broadband speed is very slow @ 0.2 mbps. Tel number is 01285 642127 @ 21 Chester street Cirencester. I waited on hold for an hour tonight and didn’t get to speak to anyone. Please sort it out and put the speed back up?