Plusnet

Plusnet Outage Report in Basingstoke, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Basingstoke, Hampshire, England 03/25/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Tadley.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadley E-mail
United KingdomTadley Internet
United KingdomAlton Internet
United KingdomFleet E-mail
United KingdomWokingham Phone
United KingdomBasingstoke Internet

Community Discussion

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Plusnet Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet @lizcooperclark Totally untrue. It is totally down again and not even accessible through clients as you always tend to think (wrongly)

  • lauramiller1980 laura miller (@lauramiller1980) reported

    @Plusnet customer service number isn’t working and there’s a problem with my bill

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    My internet is well and truly broken! This unacceptable I’ve double / triple checked all connections. I can’t access any device. My tv and Alexa won’t work although the hub says it’s connected- everything else indicates no internet connection. @Plusnet #FedUp

  • sameenarahman22 sameena (@sameenarahman22) reported

    @Plusnet I’m really disappointed with your approach to recycling modems. I called asking one of your customer service advisors what to do with an old modem and he said whatever ( in simple terms). Large companies need to do a lot more when it comes to recycling.

  • AdrianRP62 AdrianRP (@AdrianRP62) reported

    @Plusnet Thanks. I’m still getting system administrator messages for all my outgoing emails: “undeliverable…your message did not reach some or all of the intended recipients”. So I am only receiving at present. Thanks for your help.

  • KevRJones Kevin Jones (@KevRJones) reported

    @Plusnet I see email is back down again this morning. Could download by not send yesterday, today can't even download!!!

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @BeanieMacintosh @Plusnet I did that yesterday and many times before. I only found out yesterday that they need to open a question then there’s 30 days for them to fix or I can leave without penalties 😡

  • lizcooperclark liz clark (@lizcooperclark) reported

    @Plusnet @MCKENZIEPICS Saturday morning and still having problems, intermittent, emails not sending out...help!

  • MCKENZIEPICS Allan McKenzie (@MCKENZIEPICS) reported

    @Plusnet @lizcooperclark 'Plusnet emails can be accessed using an email client as normal.' No they can't. Email clients using IMAP & POP3 are still getting authentication errors. DM me for an example.

  • MrMohtas Tom Sturge (@MrMohtas) reported

    @virginmedia Too slow, gone with @Plusnet instead