Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sirbotland
(@BotlandtheBrave) reported
@Plusnet hi Internet been down for over an hour, although your webpage does not reflect this
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Mr P
(@ElSpark) reported
@Plusnet hi can you look into my account as I have no service.
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Kim Barti
(@BartiKim) reported
@Plusnet sort your crap adverts out.😝
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Z
(@sostieneZ) reported
@Plusnet Having broadband issues in Southampton. Just wanted to check if there are any service issues in the area?
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Chris
(@Chris4man) reported
Hi @Plusnet, if EE and BT Mobile can offer WiFi calling why can't you? You use EE's network and your part of the BT group. I'd prefer not to switch as you offer a great deal price wise. But not being able to make or receive calls in my house is a big problem.
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ᗪᗴᗷ乙 ᔕ丅Ꭵᒪᒪ ᗝᑎ ᒪᗝᑕᛕᗪᗝᗯᑎ
(@DebWhatford) reported
@Plusnet My landline isn't working. Internet is fine. I'm trying to upgrade my contract. I've tried a corded phone and still have a problem. I'm a priority. Due to my illness.
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charmiane gregory
(@charmincha) reported
@ plusnet no internet for over an hour this has been happening for days help!!!
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Jordan Cooper
(@JordanC93958853) reported
@Plusnet So today would be a good day to have another crack at getting you guys to fix the broadband connection issues we’ve been calling about since the moment we had it installed? The award winning customer service team have been **** every other day, must have a new lad in 🤔
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Chris
(@Chris4man) reported
@Plusnet I know I can use third party apps, but someone ringing me doesn't know to ring me on one of those so I miss their call. If my number automatically diverted to WhatsApp then I'd be happy. I guess I'm looking for a new network then.
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Sara
(@ingegnerina1) reported
@Plusnet any chances that you can look into a fault in OX16 3QR, please? My broadband is not working!