Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Newby
(@CarlNewby1) reported
@Plusnet avoid this company at all costs. Suspended my service after long period in hospital unable to take calls or emails. Offered to pay in full which was refused as I was three hours late. Appalling customer service. No understanding flexibility or sympathy.
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Harman Kler
(@HarmanKler) reported
@insurgent2047 @Plusnet That's so annoying. To be fair mine has been fixed and they said there was an issue and were going to send an engineer. But somehow it's fixed. The customer service is great
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Dr Manos Hatiris
(@EHatiris) reported
@Plusnet visited Greece, very good network coverage as expected by local network, Cosmote, Wind, BUT .. I can NOT receive calls, only make... And to top it up, most of the time with the lowest possible data bandwidth... Worst roaming experience since 2000!
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Kimmy Mac
(@littlekimmy) reported
@Plusnet please can you give me an email address to send a complaint to?
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Marion Steggles
(@marionste) reported
@Plusnet No this issue hasn't been resolved. It went down Saturday and it's just gone down again. Luckily I have back up facilities
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Angela Thompson 💙
(@AngelaT50) reported
@Plusnet just had very good customer experience with Plusnet. I generally find their sales, Comms and technical team members are very good. Hence why we have been loyal customers for over 15 years. Great to be able to acknowledge that in this day and age!
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Nina // Bands on Film
(@bandsonfilm_) reported
@Plusnet Our broadband hasn't been working for three days. Anything you can do to help?
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Beccy Dresden
(@dresdeb) reported
Completely unplugged router again, and now I've plugged it in again suddenly it's working - just as @Plusnet support start for the day? Coincidence 🤔🤔🤔?
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JohnG
(@alfiesdad1) reported
@Plusnet Hi. I have a plusnet email account but I'm no longer a plusnet customer. The account had been hacked and I'd like to delete it I can't find out how to and I can no longer log in to it. Can you help please?
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Roi Perez
(@roiontech) reported
@mikejjennings the broadband options in my area are basically BT-types (Plusnet, EE) or Virgin... and the speeds are crap. I've been thinking about moving to Virgin but honestly I've only ever seen tweets like yours. You never see someone saying "Virgin are the best" haha