Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Blue Meets White
(@BlueMeetsWhite) reported
@Plusnet No. Already spoken to customer services so no point. There is no “it does seem like” about it. You’ve taken MORE than long enough already and still we are no further forward.
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Rich P
(@RichP53477206) reported
@Plusnet Are you having DNS issues with mobile internet? I can't view heaps of websites using the 4G. Everything works fine on the non-Plusnet landline. Thanks
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Gemma Waddington
(@GemmaWaddington) reported
Hi @Plusnet is their problems with the internet connection at the moment in Chichester area ?mine has been playing up since last week & I need it for being able to work at home
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David Byrnand
(@DavidByrnand) reported
Would someone from @OFCOM point me in the right direction for the Communication Ombudsman regarding @Plusnet who give platitudinous apologies but no immediate solution to THEIR wrong ceasing of my service, putting mine and my wife's livelihood at risk?
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
@iambrianjones that would be good, better than the crap I'm getting from @Plusnet atm.
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Designer Northerner
(@padsheff) reported
@Plusnet Hi. It’s not working again at YO 149GX. Please can you help ?
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Dr Dawn
(@inanitysgirl) reported
Was using @Plusnet online help service as my dad is a customer and he is paying far too much and they were beyond useless 'can you read us out the offers?' 'can you tell us what package you're on' 'can you call the phone team instead' we just want the deal you emailed us. No more
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LlamaSouffle27
(@yorkshabastard) reported
@DavidByrnand @Plusnet Similar but early cancellation fee applies. Even for them been absolutely useless and causing stress through no fault of our own. Already been charged an early cancellation fee even though we still have the service.
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Brad Hall
(@bradjhall) reported
**** @Plusnet mobile. Got charged £25 for an additional 256mb of data on home soil (UK). All because the smart cap was set. Wish i had it off now. I'm going to switch on principle.
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
@Stokesy1966 oh God I really find the 'we understand how frustrating it is to you' so ******* condescending. Getting that **** from @Plusnet for the mess they've created! @virginmedia