Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Blue Meets White
(@BlueMeetsWhite) reported
@Plusnet were supposed to start our business phone and broadband Friday, missed the deadline, you got the broadband running but our business phone line STILL is dead. It worked perfectly for years with Sky. You advertise 24/7 support yet the department is closed until Tuesday?
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Micky Welsh
(@MickyWelsh_) reported
@Daftdruers We're on TalkTalk now, never had a problem with then in years, but PlusNet is nearly a tenner a month cheaper. Can't get Virgin diwn our way, but I'll have a look into EE thanks
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07572 062112
(@paulied75) reported
Please answer my phone call customer service @Plusnet or at least tell me how long i'll be waiting. 15 mins and counting
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Ste
(@Staylor10) reported
@Plusnet hiya lads, my WiFi signal is terrible in my living room. Any chance of a booster or something to sort it out?
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Neil Chalkley
(@ChalkleyNeil) reported
@Plusnet What’s going on with this company. Service used to be great. But now. Internet problems, can’t log in because of server issues and call centre is down or closed. Our router is so bad I can’t even get a signal in my dining room. Beginning to wish I hadn’t just renewed my contact
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AsherYNWA
(@AsherAMB888) reported
@Plusnet Worst Internet provider ever would be more accurate... had no Internet for 2 days
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Nigel Stevens
(@stevenig) reported
@WalkWithWallace Just gave up with Plusnet as doesn’t offer WiFi calling. I have no signal from any network at home so this was deal breaker
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Plusnet
(@Plusnet) reported
@Jadehu91 Hi Jade, Friday some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Sammy- Team Sheffield
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Berry
(@BerryandEmmett) reported
@Plusnet As my internet was down all morning, and there were a whole heap of other people having the same problem judging by the tweets to your account, it was not resolved quickly at all - I lost an entire morning of work!
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📌Suzy Harlington - the Sequel
(@Suzy_Harlington) reported
@Bigshirtlesscol @virginmedia Totally agree. Ditched ours when we moved and now pay half the price for just as good a service, if not better. PlusNet if you want to know