Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet | |
| Basingstoke |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Horrocks
(@horrocks_simon) reported
@dresdeb @TalkTalk @Plusnet you’re probably right although the bit that gets me is that so-called communication companies are so bad - and I mean really bad - at communication
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Scott Lee
(@ScoLee10) reported
@Plusnet hello. Any service issues in CH7 areas please?
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Beccy Dresden
(@dresdeb) reported
@horrocks_simon @TalkTalk I feel your pain, Simon, but I think all ISPs are as bad as each other. The @Plusnet staff seem nice enough, but their actual broadband service is still abysmal, based on 2 months as a customer. Meanwhile my brother has takes of woe from another couple of providers 🙄
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James Warburton
(@jdthebaker) reported
Stream cancelled tonight because, guess what?!, my Wi-Fi cut out - despite being assured 2 weeks ago that it had been repaired! I've finally had enough @Plusnet and I'll be switching providers at the earliest possible opportunity
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AndrewBrockway
(@AndrewBrockway) reported
@Plusnet Hi, have upgraded to Unlimited Fibre Extra and speeds are unchanged. Not sure what the point or issue is?
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Stevie080
(@Steven_Thurso) reported
@Plusnet broadband has been off for the last couple of days. Are there currently issues
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MrsV RE 🌈
(@MrsVRE) reported
@Plusnet you've sent me an email about a refund due and told me to log into my account. Problem is: you've deleted my account as I'm no longer a customer. Please could you get in touch with me as I'm not sure how to proceed!
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kathryn johnston
(@kathrynjohnston) reported
Has anyone else been having recurrent problems with wifi connectivity over the last few days with Plusnet? I don't know what it is, but every so often the connection just drops out and nothing seems to be wrong, all of a sudden it just works perfectly and corrects itself.
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Colin Weir
(@grumpitcol) reported
@kathrynjohnston I’ve been having this problem for months, contacted Plusnet and they seem incapable of resolving issue and somewhat uninterested in trying to resolve.
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Darcie
(@darciepusscat) reported
@MartinSLewis @itvMLshow Plusnet emailed me to offer a contract of the same broadband service at the new customer price. Saved £5 per month.