Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Twisted Tea Shep
(@ultraman_ginger) reported
@STEcopywriting Don't know what it's like now, but when I used to work for BT, we had all kinds of problems as TalkTalk would half-arse installations and the whole phone line would have to be yanked out. PlusNet have been lovely. Ours isn't as fast as the Virgin, but customer service is ideal.
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Rob Kober
(@Bobbie_Cobra) reported
@Plusnet Hey Team, Are there any known outages in the CM3 3 area at the moment? Line keeps dropping but the fault reporter and service status pages on the website say they (the websites) are down for maintenance so cannot check (or report).
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AWY
(@NjovuSays) reported
@Plusnet This is an ongoing problem for months and months, all checks have been tried on multiple occasions. Just living with a sub-standard service at the moment and grateful for stable interlude periods.
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Altrincham HQ : Alex McCann, Social Media Trainer
(@altrinchamhq) reported
@Danjones_uk @Plusnet Turned it off over night and no fix :(
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AWY
(@NjovuSays) reported
@Plusnet Absolutely awful #wifi today, dropping connection every 15 minutes, shame after 2 weeks of relatively reliable service.
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miles
(@RAWXMILES) reported
@Plusnet sending the worst possible plague of saturated thunder your way beasts
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Chris
(@redmeister81) reported
@altrinchamhq @Plusnet Fine here. Is it slow or something?
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Plusnet
(@Plusnet) reported
@MARKBOOTH7 Hi Mark, really sorry to see this. It sounds like we've reported the fault to Openreach but please feel free to send us a DM along with your username and I'll make sure that we're doing all that we can to help. - Adam - Plusnet Sheffield.
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Cymru am Byth #FBPE
(@Penyrheolgerrig) reported
@Plusnet I’ve emailed a complaint yesterday. I believe that #PlusNet have overcharged me by £22.30 I.e. they took the phone rental out of my account after I’d left them in early March.
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Csaba Barody
(@CsabaBarody) reported
@Plusnet my broadband is up fir renewal it’s cheaper to cancel and start as a new customer -ludicrously