Plusnet Outage Report in Basingstoke, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
-
Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
-
Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
-
Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Blowpobbs
(@Blowpobbs) reported
@plusnethelp My Plusnet connection has been down for hours now. Are you working on it please? Home schooling and Zoom meetings are stressful already!
-
Ben
(@BenjaminEHowe) reported
@cag352 @Plusnet First / most important question - is the problem the WiFi or the connection coming into your home? Are wired connections also slow? (both types of problem can be fixed but understandably the fixes are very different!)
-
Plusnet Help
(@plusnethelp) reported
@classicanapes Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis
-
Grigory Potemkin
(@potemkin_city) reported
@Disc_light @plusnethelp Also Plusnet in BD16, also down since 10pm.
-
Mrs Dolph Lundgren
(@iamabaddog) reported
@B_storey98 @Plusnet I am constantly having issues with their atrocious wifi. So pissed off, cannot work, cannot watch anything
-
Skeadugenga
(@Skeadugenga) reported
@Disc_light My Plusnet has been patchy for the last 24hrs (Berkshire), not failed but very slow - this is unusual. Good night - hope they fix it soon.
-
Richard M
(@Richard16878535) reported
@JeanSmith551952 @TalkTalk Real issue here is one of competition. There isn't any. We have 3 players at present delivering broadband by landline Sky, BT(Plusnet) and TalkTalk. All are awful and we have a regulator that has not ensured that entry into this market is possible for smaller players.
-
Elithris
(@Elithriss) reported
Why WiFi bad Please @Plusnet work for one day I'm begging you
-
Anna Hatton
(@AnnaHatton8) reported
@Plusnet The internet has been down in M14 for over 24hours plus....any ideas? Everyone in the house has study deadlines and haven't been able to work. I've had to pay for BT open Wifi to send this message...its impossible to find a contact on your website.
-
(((L Buckland)))
(@chalkeblue) reported
No response from @Plusnet or indeed @plusnethelp Nothing online to explain the dreadfully slow internet Tried all the tricks at our end, now need some response from our supplier Documents etc take so long to load it’s impossible to work from them