Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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sam
(@snalty) reported
@eepgjd @Plusnet Our BT broadband is down in s6 too so I imagine it's a broader @OpenreachHelp problem.
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RetroOwen
(@RetroOwenttv) reported
@MrsMacca13 @Plusnet It’s actually insane the amount of Times I’ve been told to do the same things to try and fix it or that they have checked the line and it’s all fine their end! Can’t cope with it anymore !
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Nick D
(@nickjd73) reported
@eepgjd @Plusnet I've got the same issue too.
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Joe Anfora
(@activist_truth) reported
@sturdyAlex Plusnet. Never had an issue with them.
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Tom Waterfall
(@tom_waterfall) reported
@brknshw @Plusnet Yes...having problems too @plusnethelp !
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Ian Greenfield
(@igfield73) reported
Once again my @Plusnet Internet speed is a pile of ****. Never mind, 1 more week and my notice goes in. Roll on 18th August. DO NOT GET @Plusnet
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Bev
(@Cousins155) reported
@Plusnet Here we go again! When i had a on going complaint, the broadband improved a bit, now dropped the complaint & broadband Useless again! & they want to sort it out their end out because that's where it's coming from, their control room!! 😡
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brknshw
(@brknshw) reported
@Plusnet It would be helpful if you could announce MSOs on here or on your website’s status page, where the last Broadband issue reported was 18 days ago. We shouldn’t have to rely on 3rd party sites like @DowndetectorUK or looking for tweets by other customers to know there’s a problem!
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Joe Ratcliffe
(@joe__ratcliffe) reported
@Plusnet How do I go about cancelling this service? Extremely unhappy with your Internet and have been for a year now
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Brendan
(@BeMaxAttack) reported
@plusnethelp @Plusnet can't make calls and incoming phone calls go direct to voicemail. Same SIM in use for over 12months - please help