Plusnet Outage Report in Basingstoke, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (63%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet | |
| Basingstoke |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
-
Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Helen Millier
(@millie464) reported
@Plusnet thanks so much for cutting off my Broadband service, incorrectly advising me that purchasing BT hotspot coverage would enable me to continue to work from home until you reconnect and seemingly wishing me to be grateful for the fact that you are now trying to reconnect me
-
Plusnet
(@Plusnet) reported
@highwaylass Hello, I'm truly sorry to hear this. Please call our Customer Options team on 0800 432 0200 and my colleague will be happy to help. The team are available; Monday - Friday 08:00 to 20:00, Saturday 09:00 to 19:00 and Sunday 09:00 to 18:00. - Beth, Plusnet Sheffield
-
Jasmin
(@jasminbrktt) reported
@narfcesca It is unfortunately! The more devices sharing the WiFi the worse it is. Not an expert but worked for Plusnet for a year and this came up a lot. Depending on your provider they should provide boosters to help you get WiFi connection throughout your house so worth speaking to them
-
Holly La Blaise
(@HollyLaBlaise1) reported
I cancelled contract with #Plusnet in July 2021. They made big cancellation charge. Still chasing me for more payments!! Do NOT take out a Plusnet Phone contract!! You can never stop them harassing & trying to get money from you! Very #distressing! #Fraud @Plusnet @Plusnethelp
-
Joseph Strummered
(@JStrummered) reported
@virginmedia Why is your **** service twice as expensive as Plusnet?
-
Helen Millier
(@millie464) reported
@Plusnet Dear Ela, it doesn't resolve the issue or inconvenience though does it!
-
Gill
(@gfaz81) reported
Working from home with no internet is gonna be great over the next few days. ******* plusnet are the worst.
-
Angela Dean
(@angelajdean) reported
@Plusnet Maybe instead you could reconnect my broadband that you and #bt have managed to disconnect between you. If it wasn’t enough to cope with a bereavement we how can’t work because no broadband. Shocking inept service
-
Steph Inglis
(@Stephness36) reported
@Plusnet internet keeps dropping but online checker on the website says all services are good. Can you check my local area for issues? Thanks
-
Little saint
(@Littlesaintsays) reported
@paulmarkbailey another vote for plusnet - great customer service too