Plusnet outages and service status in Basingstoke, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Basingstoke, England
The most recent Plusnet outage reports came from the following cities: Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Wi-fi | 2 months ago |
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens (@jezrichens) reported from Basingstoke, England@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Stephen Marriott 💙 (@marriott7170) reported from Wokingham, EnglandPlusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Jez Richens (@jezrichens) reported from Basingstoke, England@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jez Richens (@jezrichens) reported from Basingstoke, EnglandAnnoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nicky Robson (@Nicky_Robson) reported@plusnet of all the organisations I've had to deal with after my father's death you have been the worst. No dedicated bereavement team, no sensitivity & unhelpful in the extreme. Why do you make a stressful & upsetting task so hard?
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🇰🇪 (@MrLewisVuitton) reported@NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol
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Jacqui Langstead (@mizpah68) reported@Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you
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bookgirl999 (@bookgirl999) reported@Plusnet Are there any issues in ST7 with service? My router light is orange & when I try & connect on my phone I get a msg that hub 2 manager now requires a connection
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Jake (@jakehumphrys) reported@Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed
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GM Mark Howitt (@MarkHowitt) reported@Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom
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jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported@PlusNet/#Greenby email server is down again. (From previous experience, it'll be back, but may take many hours.)
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gazza (@ShaunGaz) reported@FreeviewTV yet again i lose my apps now lost bbc1 bbc2 - wtf is going on ? U blame plusnet they blame you !! Co1 area - i will await ur non answer
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G M Thomas FRSA FRAS (@japanauthor) reported@ThatNeilMartin @Plusnet I left @Plusnet years ago after a customer service guy was patronising and rude. One strike and you're out is my mantra with such things.
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wattery filth (@watteryfilth) reported@Danjsalt @SkyUK Plusnet, very good support