Plusnet outages and service status in Basingstoke, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Stephen Marriott 💙 (@marriott7170) reported from Wokingham, EnglandPlusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Jez Richens (@jezrichens) reported from Basingstoke, England@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens (@jezrichens) reported from Basingstoke, England@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens (@jezrichens) reported from Basingstoke, EnglandAnnoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David (@David_SugarPen) reported@Plusnet Hi, I wish to move my domain and email service away from Force9/Plusnet due to a number of circumstances. Please would you let me know the procedure from your end to help this happen? Thanks.
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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Alan (@metalheed) reported@Plusnet engineer just finished installing full fibre. How long until service is on?
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CanarianWolf (@CanarianWolf88) reported@MrNickKnowles @SkyUK @skytv Get IPTV and a Plusnet FTTP internet connection. Don't give those parasites sky a penny, they're scum. Make sure you cancel your direct debit with them after giving them your notice as they'll keep charging you due to a 'system glitch'
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Anneli Lort (@annelilort) reported@Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.
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Jacqui Langstead (@mizpah68) reported@Plusnet I'm fed up of hearing people in my lane moving over to full fibre broadband when i'm still stuck on the old network with very poor service. When will mine be switched. Don't tell me to phone as i am fed up calling and waiting to be answered
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Richard Holliday | Author 🇬🇧 (@rjph_author) reported@Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!
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Hazzy (@HazzyG123) reported@Plusnet My service is activated, it was sorted Tuesday this week.
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Rosie L (@DONNYDIVArl) reportedSo... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...