Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Charles
(@northsea45) reported
@Plusnet We tried 12 moths back to get Plusnet. After a month still no service. Ended up going back to Sky, took them 3 days
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Alastair Blaine
(@AlastairBlaine) reported
Full credit to @Plusnet for invoking the #ArmedForcesCovenant when I had to prematurely terminate a contract for a work move. I didn’t even have to ask!
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julie hunt
(@juliehunt1953) reported
@Plusnet can you tell me how long it's going to be before the mast on Bellemont Road, Frodsham is functional again. I'm told it's been out of action since Sept '22 & is the reason my mobile signal is so poor & at times non-existent
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AntonioC
(@Mortimerician) reported
@Plusnet Detestable company. Will never deal with them again, disgusting thieves
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🌼 Amy ᴿ ❤️ 🫶🏻
(@AmyIsHeRe) reported
@Plusnet factory reset firestick as home screen available still thinking it would fix it now won't connect at all!!! go to login into website password etc incorrect after changing it now what to do, WiFi is so bad like what is wrong with it unplugged router etc still the same 😒
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Roxanne
(@RoxanneTimmins) reported
@me_and_flora @KTmarmot How annoying for you to have had to that! The broadband started working at 10:30pm last night, then went down just after 10am this morning. Just got home and it’s working again, hopefully it’s fixed now. No update yet from plusnet
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Toni
(@HowlingmadBros) reported
@Plusnet hello, do you know what the incident is in west Norfolk that has meant no internet this week? The estimated fix date/time keeps getting pushed back
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clarbear70
(@clarbear70) reported
@Plusnet my broadband has been cutting out repeatedly over the last couple of weeks. Up to now I’ve had no problems. What’s going on!??😩
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Stephen paul
(@nextgenste) reported
plusnet prices are going up in march so prepare to change services because this one is going to be bad
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David MS
(@DavidJMS) reported
@Plusnet My 88 year old, housebound mother as had her phone and broadband services incorrectly terminated meaning her care alarm is not working. Your agents advised she must wait 14 days to have her service restored. I need to speak with a manager, I am an authorised user.