Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
||
| Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sara
(@Sara84455006) reported
@TalkTalk I am desperately trying to communicate with your customer services!! Hopeless! That's how it feels. Been a Customer for over 10years. Plusnet my next call! Internet down past two days and no resolution yet
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Mark Bradbury
(@markybrad) reported
@Shinybiscuit if the problem followed you from plusnet, probably rule out the issue being the isp, its going to be been you and the router (@beernouveau - try a cable, short term, if it improves, try powerline ethernet, cheap & worked for me) or the router and the exchange(line fault)
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
@LadyMuck75 @VodafoneUK They are an awful company I moved and they were supposed to connect up the internet and phone at my new address on the Monday after i moved, they never did months and me contacting them almost daily in the end but nope broken promises , so i got Plusnet to do it NP done
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Hannah Dilloway
(@hannahdilloway2) reported
@Plusnet are there any issues this evening? I'm having loads of internet connection issues?
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Plusnet Help
(@plusnethelp) reported
@edwardlui Hey Edward Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam
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Briefcase Michael
(@BriefcaseMike) reported
@Hardennizen @Plusnet I was referring to Virgin cable TV. My broadband is with a different company so I don't lose that as well when Virgin goes down. Called not putting all your eggs in one unreliable basket.
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Abbie
(@abbie_chilton) reported
If I can give one piece of WFH advice, NEVER choose @Plusnet as your internet provider
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Mac
(@1884Rams) reported
@Plusnet is this account manned? I note the Plusnet Help account was last active in 2020?
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robert cooper
(@587fm) reported
@Plusnet my transfer date was 9th March, 7 days on I still no incoming calls, no router and since last night no broadband. Hanging 15 mins on phone this morning. Poor poor service. 2 people working from home in my house, what do I do ??????
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BawSki
(@WkdwillyUk) reported
@Plusnet Pisspoor service. Connection drops on all devices, pcs, phones, PlayStation. Pathetic.