Plusnet Outage Report in Basingstoke, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Basingstoke come from postal codes RG21.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Plusnet
Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Internet | |
| Basingstoke |
Total Blackout | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
Phone | |
| Wokingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@satinbea Hello, I am truly sorry to hear this. Please could you direct message a description of the issues you've received and your account username. We'd be happy to help in anyway we can. - Beth, Plusnet Sheffield
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saraj
(@sara_nash80) reported
@Plusnet The engineer is installing the new phone line . Please can you cancel the call divert that’s in place with immediate affect? I’m worried your office will have closed by the time the engineer has finished.
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Emma, Thane of Cawdor 👑
(@redwellyfeats) reported
@KittyTrill @Plusnet Three working days now for an engineer to fix it 😭 Lo is tears, this is the worst thing to ever happen to her apparently!
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Plusnet
(@Plusnet) reported
@trevg64 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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jessacc
(@jessacc2) reported
@Plusnet hi, our telephone line is not working for incoming calls .it is working for out going . Help required
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Chris
(@chrislaaa) reported
@Plusnet Hi, Im trying to enter a radio competition however the message wont send. Is there a way of unblocking this on this network?
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Steve Mills
(@zappashouse) reported
@Plusnet has plusnet in ashby been down. Been off and on all day and very slow. Thanks
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Approved Rack Inspector Ltd
(@SEMAinspector) reported
@Plusnet can you help, I haven't had my account since May 2020 but recently try you've started billing me and now threatening to send my details to a debt collection agency....thanks for that
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Plusnet
(@Plusnet) reported
@lil_Kiwe I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Plusnet
(@Plusnet) reported
@blackamber1978 Hi, Ben. I'm sorry to hear about the issues you are experiencing, Our sales team can be reached on 0800 013 2632 and will be happy to help. Apologies for the inconvenience. Dylan Plusnet Sheffield.