Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Louise
(@LouiseSansom1) reported
@Plusnet Our internet has been down for over 40 minutes - blue light but no Internet. There's nothing on your social channels and your website service status page won't load either. We need an estimated time for this issue as work from home!
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Tony Bates
(@babblingbates) reported
@RobinHoodPark @Plusnet Pretty sure they won’t, looks like a massive outage across the country
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Russell Trent
(@DaddyGardener80) reported
@Plusnet can we have an update posted somewhere acknowledging there is an issue and appox how long it will take to fix please.
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Alison Hudspeth
(@AlisonHudspeth) reported
@oIiviarl @Plusnet Looks like a nationwide outage
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Rob Lang
(@brainwipe) reported
The @Plusnet diagnostics bot cannot detect its own network being down. Which, technically speaking, is ****. I know the cables are fine, ********, I can tracert all the way to your infrastructure, where it goes dark! Heading to office via @bluecollarfood
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Ayrton Beatty BSc 🏳️🌈🏁
(@evilduck1) reported
I’m guessing @Plusnet is down for a lot of people. Can’t get through on the phones at all
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Kezia Newson 🌞
(@KeziaRose) reported
@oIiviarl @Plusnet It's a nationwide outage!
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GalePrime
(@GalePrime) reported
@SoProJanet @Plusnet Can confirm mines also down, also a Plusnet customer tha relies on the Broadband for contacting clients and invoicing. I'm still waiting for them to phone me back...
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MarkT 💙💛
(@Markthd6) reported
@RazoRmedia @Plusnet As it’s a national outage there’s no point in asking them to check your line.
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Mik
(@mikeday1983) reported
@Plusnet My elderly parents are reliant on your broadband but the internet drops out randomly all the time, pretty much daily. Now the service is completely down and customer service won't take any calls. The service and support is disgraceful