Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Basingstoke, England
The most recent Plusnet outage reports came from the following cities: Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley
|
2 months ago | |
|
Tadley
|
Internet | 3 months ago |
|
Alton
|
Internet | 3 months ago |
|
Fleet
|
9 months ago | |
|
Wokingham
|
Phone | 10 months ago |
|
Basingstoke
|
Internet | 1 year ago |
Community Discussion
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Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens (@jezrichens) reported from Basingstoke, England@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Stephen Marriott 💙 (@marriott7170) reported from Wokingham, EnglandPlusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens (@jezrichens) reported from Basingstoke, EnglandAnnoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jez Richens (@jezrichens) reported from Basingstoke, England@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole Chui (@thatsewnicole) reported@Plusnet Hey @Plusnet my broadband has been flashing red for 2 days now and the WiFi is completely gone- please help
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Lauren Downs (@LoriBelle91) reported@Plusnet Internet has been down since around midnight, no sign of resolution despite following all relevant steps/instructions. I work from home and rely on stable connection, will this be resolved by the start of the working day? Please help.
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Doctor Alex Chipinski (@thedumbwaiter) reportedHey @Plusnet internets been down for 2 hours now. Nice one
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Lauren (@lori_belle91) reported@Plusnet internet has been down since around midnight, relying on it for work from 9am at the latest. Will this be fixed soon? Having tried all suggested solutions to no avail, we are assuming this is a wider issue. Any assistance would be much appreciated!
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Kate Potter (@katempotter) reported@Plusnet Thanks. I've never had trouble with Plusnet before. Pleased it came back as I was working at home and needed the internet.
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Louise France (@france_lou) reportedHaving such a terrible time with @Plusnet, first overcharging me on my final bill, adding over 50% additional cost to what it usually is and then not even bothering to contact me to explain it after god knows how many attempts to get said explanation. Fuming!
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hawthorenefairy (@hawthornefairy1) reported@Plusnet internet speed so slow right in middle of exam for work 😡
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Linda Lou (@ahullabaloo) reported@Plusnet internet has went down again
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Lauren (@lori_belle91) reported@thedumbwaiter @Plusnet Still no Internet here since midnight, relying on it for work in a couple of hours. @Plusnet please help.
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Plusnet (@Plusnet) reported@daw65 Hi David, sorry to hear this - are you having this issue with any other applications? Or just Kik? - Jess, Plusnet Leeds 🌻