Plusnet Outage Report in Basingstoke, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Sonyi84 Hi Sonia, thanks for getting in touch. I'm sorry truly sorry to hear this and for the inconvenience this must have caused you. Please direct message a description of the issue and I'd be happy to help in anyway I can. - Beth, Plusnet Sheffield
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Fiona C
(@dr_fionac) reported
@Plusnet The Plusnet broadband signal was great as usual - pity I couldn’t use that to make a call over wi-fi 😑
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Plusnet
(@Plusnet) reported
@monthegers66 I can only see that the email could be the issue, trying the username will rule this out. - Curtis, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@Turbobuddah Hi Sean, I'm sorry to see you're having connection issues. Can you please provide your username and we will look into it as soon as possible. Dan Plusnet Sheffield
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Sriram
(@Sreeraamar) reported
@Plusnet Thanks Benj. Will wait to hear from you. My iOS is 14.8.1. My other phone running on 14.7.1 is not getting this warning alert on the same network. Also it looks like there is an upgrade to 15.1 tonight.
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Fiona C
(@dr_fionac) reported
@EE Hi Gavin, I already used the status checker on your site and it says it could be another 8 hours. I appreciate you’re working on it - my tweet was more about how cut off I am without a mobile phone signal 😑 If only we could get mobile data calling on the @Plusnet network!
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ben whittick
(@BenWhittick) reported
@Plusnet My sim card decided to stop working yesterday and so I am unable to contact you to resolve the issue. Please can you get in touch so I can get this looked into?
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Sean humphries
(@Turbobuddah) reported
@Plusnet sort your internet out, once a bloody month the service goes down and won't stay connected longer than 15 mins
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Plusnet
(@Plusnet) reported
@NahidAlaei Hi there, I'm sorry to hear you're having issues with your broadband, can you please DM your username and we will look into the account and find out what is happening. Dan Plusnet Sheffield
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Lee Hitchcock
(@preacher2041) reported
Hey @Plusnet do your routers support bridge / modem only mode and are they compatible with Google Wifi?