Plusnet Outage Report in Basingstoke, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Tadley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Internet | |
| Alton |
Internet | |
| Fleet |
||
| Wokingham |
Phone | |
| Basingstoke |
Internet | |
| Thatcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
-
Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Full Throttle Gaming
(@FTGaming87) reported
@Plusnet I need to cancel my contract with immediate effect please.
-
Shirley Godber
(@ShirleyGodber) reported
Brilliant remote service from @Plusnet this morning. I sent a text to say ozone line down, the bottom swung into operation and it was restored in c5mins. Thanks @Plusnet
-
Bill Gee
(@Billgee6) reported
@Plusnet why is it I can get WiFi on my cell phone, yet no Internet via WiFi or ethernet to any of my TV's, sky Q box or Amazon TV stick. Checking each receivers, they say "connected" then "no Internet connection" I've checked ALL cables, reset All receivers. Still no joy. HELP!
-
Peter Shankley
(@PScotfree) reported
Re CPI +3.9% increase in 2023. Which date will Plusnet use to fix CPI rate for next year ??
-
ludogogical
(@ludogogical) reported
@Plusnet I’m talking to Outreach, not you. Twice this week you’ve told me it’s an Outreach problem and they are looking in it. I’m working elsewhere until tomorrow but if my internet is not restored by the time I return home tomorrow I want compensation.
-
Matt Dalton
(@MattDal00304708) reported
Hei @Plusnet, our WiFi is down and I can’t get through to your customer service lines. Can you help?
-
Adam Williams
(@AdamNWilliams3) reported
from
Minster-on-Sea, England
@Plusnet I have and as normal, ignored! Superb customer service!
-
Stephen P Barnes
(@StephenPBarnes1) reported
@Plusnet where's my router?your guys have installed the line,but I have no router... getting through on the help line is impossible
-
Chris
(@CTNI88) reported
@philmccarroll Been really pleased with Plusnet's service last couple of years. The polar opposite of TalkTalk who were a shower of bastards.
-
Chris Shawe
(@ChrisShawe) reported
@philmccarroll Used Plusnet for a few years and they were great. Good customer service too.