Plusnet

Plusnet Outage Report in Beaconsfield, Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beaconsfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beaconsfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beaconsfield, Buckinghamshire, England 04/03/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Beaconsfield, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: London, High Wycombe, Slough, Feltham, Hayes, Marlow and Watford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHigh Wycombe Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beaconsfield, England

Latest outage, problems and issue reports in Beaconsfield and nearby locations:

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • j_cooper999 Jeff Cooper #FBPE #JohnsonOut 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦💙 (@j_cooper999) reported

    @Plusnet Having line problems again, can't hear caller, lots of noise, drops the internet if a call is made. Internet bouncing too. Water in the line? A piece of work (an A1024) by Openreach outstanding since Oct/Nov 2020, yes 2020, to stop this happening still hasn't been done.

  • DougieLawson Dougie Lawson (@DougieLawson) reported

    @Plusnet Hi Ella, you can't ever fix my speed, it's a lost cause. It's a OpenReach hardware problem due to aluminium cables in the last 400m from the cabinet. If you can arrange to swap that out for fibre to the house you can solve the problem.

  • jjand00 jaz j (@jjand00) reported

    @Plusnet please can you sort out your internet issues been on and off all day

  • DEANHDAVID Dean H David (@DEANHDAVID) reported

    @RyanMorrisonJer @virginmedia @Plusnet Would be interesting to see the 'network architecture' of Hey! Are they local only?

  • Natalieb2110 Natalie Brooks (@Natalieb2110) reported

    @Plusnet any help you can offer me? SIM card is saying no network coverage, and emergency calls only

  • WoolleyLindsey lindsey woolley (@WoolleyLindsey) reported

    @Plusnet Trying really hard to get a new sim card, any advice (just been on phone to you for 48 mins and as my sim is not working that makes me unpopular with my partner!!) ???

  • ProbablyNowt ProbablyNowt (@ProbablyNowt) reported

    Truly awful 'service' from @Plusnet broadband. 2 weeks since house move: still no internet connection. Now told to wait a further 4 days until someone will 'look into it further'. Broken promises, conflicting info, delays, 0mb. For £65 fee? That won't do 💩

  • MC1985FTW Mack (@MC1985FTW) reported

    @VeganTrailRunr @Rob1nStanford Yeah I can't fault Plusnet's service since we've been with them but their connection speeds are hamstrung by BT's underlying infrastructure. I am hoping that Trooli's dedicated network is able to deliver their 300mb speeds

  • heafod Ian Head (@heafod) reported

    How do #plusnet stay in business? Awful customer service. I've just called them and agreed a price decrease, and their confirmation emails state an increase. Thieves or idiots?

  • VeganTrailRunr Martin VeganTrailRunr Ⓥ (@VeganTrailRunr) reported

    @MC1985FTW @Rob1nStanford I'm with Plusnet. Can't fault the service for reliability in our village but they are pricey.