Plusnet Outage Report in Feltham, Greater London, England
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The latest reports from users having issues in Feltham come from postal codes TW13.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Feltham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Feltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Feltham, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Wembley, Ealing, Windsor, Feltham, Brentford, Fulham, Camden Town, Finchley, Harlesden, Hampstead, Slough, Hounslow, Mitcham and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ealing |
Internet |
Community Discussion
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Plusnet Issues Reports Near Feltham, England
Latest outage, problems and issue reports in Feltham and nearby locations:
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Cox
(@SamanthaRive) reported
@Plusnet OH MY GOD! I cancelled the stupid smart cap on my phone because it costs so much money and you've just put it on again and charged me for it! I can NEVER sign in to either of our accounts without making new log in details. Seriously fed up with this!
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Elena Jackson
(@anItalianBird) reported
@anitabone1 @Plusnet Yeah, has been going on for days now the slow connection, interrupting movies (with just the tv connected to the net) and today no connection at all … rubbish
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Mike Fabs syrup o figs
(@rebecca_moorby) reported
@Helen_Wood86 @TalkTalk The absolute worst service from any company I've used, switch to Plusnet and save yourself some coin.
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Dan Fisher
(@dnfshr) reported
@Plusnet hi all what’s your customer service number? Website says 0800-432-0200 in several places but the number isn’t recognised? Thanks
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Torpisoul
(@Torpisoul1) reported
@Plusnet why has my speed dropped since you have increased my price to 20% above your current deals!? Streaming content on Netflix, or screencasting on Teams... Not had an issue before the last week. Nothing has changed with my setup.
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paul Visser
(@visser_paul) reported
Has anyone tried to talk to Shell Energy super SLOW speed fibre to complain- gave up after 20 odd minutes of repetitious boring music playback- all designed to make you hang up.. bring back Plusnet
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Anthony Polson
(@BW400CN) reported
@Markgsparrow I doubt it would solve your problem, but I changed ISP from BT to PlusNet and my upload/download speeds trebled. The change also halved my monthly cost. PlusNet charge only £25.99 a month including phone line rental. Ironically, PlusNet is owned by BT.
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Yogie
(@iYogieC) reported
@Plusnet has the worst internet hub for connectivity. Absolutely shocking #plusnet #internet
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Elena Jackson
(@anItalianBird) reported
@Plusnet you just took £31 from my account, I try to contact you 1.5h before customer service closing time, I still don’t have connection and no reply to my messages. Anyone can please get in touch or let me know other effective to contact you?
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Annie Galanti
(@anniegalanti) reported
@Plusnet massive thanks to Aaron in retention. And the rest if the staff. Setting the standard for exceptional customer service. Always so disappointed when I call anyone else because the level of service never compares.