Plusnet Outage Report in Pinner, Greater London, England
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The latest reports from users having issues in Pinner come from postal codes HA5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pinner, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pinner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Pinner, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Paddington, Staines, Egham, Hounslow, Islington, Hammersmith, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Plusnet Issues Reports Near Pinner, England
Latest outage, problems and issue reports in Pinner and nearby locations:
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Jacobs
(@jodenan) reported
@Plusnet @TonyOcton I'm trying to log into my emails and I can't but the website is telling me I should be able to. I can only hope that this will fix the problems I've been having for weeks. I'm in the cooling off period for a new contract and I'm tempted to go elsewhere.
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craig branson
(@mungerville) reported
@Plusnet can’t send email now! What is going? It’s well over 24hrs, cut and paste responses are not good enough. My livelihood depends on email. You went down the pan rapidly when you were swallowed up by BT. #plusnet #plusnetdown #notgoodenough
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Peter Hydes
(@PeterHydes) reported
@Plusnet @Gottzy Email still down for me. My SMTP client asks me for my password (normally automatic) and says that Plusnet server can't accept it saying that"it is a temporary problem" Cold boot of PC doesn't solve the problem.
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Melanie Henwood
(@MelanieHenwood) reported
@Plusnet yesterday no email today everything has gone down. No phone no broadband. 😱🤔😩
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The Calmer Llama
(@EltontoNick) reported
@Plusnet @Forestvon thats incorrect. Still getting the service not available page. Don't you have *any* real time monitoring?
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Guy Mathison
(@guidomathison) reported
@Plusnet I know you’re having issues with e-mail. I am starting to receive mail now but I can’t send and I have a very urgent e-mail to send. Can you please advise current position.
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Roger Barrett 💙
(@rogerkb2012) reported
@Plusnet @barongilbert11 Was able to download a few this morning n an iPad, now nothing since 09:44 on any of the three devices set up for Plus emails. Also no emails from yesterday. Has you fault reappeared or is something else causing this outage / service issue?
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Plusnet
(@Plusnet) reported
@LoneLeVay Glad to hear you've been able to receive some emails. We are aware the issue is still causing some delays to mail being sent and received, but you should be able to access the mailbox now with no issues. - Jess, Plusnet Leeds 🌻
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Chandulal Z Shah
(@archie42) reported
@Plusnet Webmail still not working. Support last night asked me to contact them if webmail did not work for me after 8am today. Well, it is NOT working for me. After waiting for 10 mins, I keep getting errors.
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fraserboyd
(@fraserboyd) reported
@DAW4 @Plusnet It's getting ridiculous now. That's been 40 hours with no email service at this point.