Plusnet Outage Report in Hampstead, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Poplar, Islington, Lewisham, Ealing, Bromley, Ilford, Wembley, Fulham, Leyton, Hackney, Bermondsey, Bushey and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| London |
Internet | |
| Poplar |
Internet | |
| Islington |
Internet | |
| Lewisham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Waller
(@pitstopproperty) reported
@Plusnet trying to cancel my account. Been on hold for 17 minutes so far. Doesn’t make me want to come back! 🤨
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Keith Corrigan
(@keithjcorrigan) reported
@plusnethelp @SimonCSinclair I wouldn’t bother, I’ve had the same shocking experience and after trying the bits sent to me via a message it’s still the same. Plusnet surely can’t be Everyone else’s problem........... too many people with the same issue!!
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CyclingBelinda
(@CyclingBelinda) reported
Hello @Plusnet, my internet connection has been really bad in the last few weeks. I'm a long standing customer and usually find it really reliable. Please advise... @plusnethelp
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Stu Wilson
(@_StuartWilson_) reported
@plusnethelp @Plusnet are you going to keep leaving us with substandard service and expect payment?? Fix the issues we have had since installation not ignore them and bury it. I have never had so much drama with any internet company in the last 17 years!!
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Bernard Taylor
(@the_Xabd) reported
@plusnethelp Do PlusNet revel in being rude, and refusing to answer anything but the most trivial questions? When they break something, why do they hide behind "Does the internet connect?" - if so we've done our job?
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Sheridan Birtwistle
(@twwooer) reported
@Plusnet contract renewal for my 88 year-old Mum too expensive at £29.99/month for 10Mb plus inclusive calls. Switching to @NOWTV broadband at £18/month for same deal. Do we need to inform you officially to terminate? Thank you
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MrsWaring
(@NorfolkRachael) reported
@LozzaFox We had to resort to two suppliers. Add Plusnet additionally. Pathetic but Internet too essential. If really critical you can also add Simrush effectively tapping into phone network internet
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Kevin
(@kevlucas29) reported
@Plusnet absolutely awful company and customer service! Waited since 12th December to be connected, only to be told 8th jan. Email advised us we are connected ... only to have more issues- today told 2 more weeks? Goodbye @Plusnet hello @skytv 👋
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Adam Finnegan ☘
(@Adam_MHU) reported
@plusnethelp hi plusnet. I need some help. Can you please contact me?
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John Paynter
(@JohnPaynter1970) reported
@Markgsparrow @BenedictMPWhite Well we did that. Trouble is when companies splinter they tend to reform into larger entities or failing that they create other companies to maintain that illusion of choice. As an example that lovely little local Yorkshire outfit Plusnet is just BT with a flat cap on.