Plusnet

Plusnet Outage Report in Hampstead, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hampstead, Greater London, England 02/22/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hampstead, Greater London, England

The most recent Plusnet outage reports came from the following cities: Southwark, Hayes, Harringay, London, Kingston upon Thames, Camden Town, Barnet, Leyton, Bushey, Tower Hamlets, Fulham, Acton, Walton-on-Thames, Enfield Town and Ealing.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHayes Internet
United KingdomHarringay E-mail
United KingdomLondon Internet
United KingdomKingston upon Thames Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DanTheUnitedFan Danny Johnson (@DanTheUnitedFan) reported

    @newbie_uk @Plusnet Same issue. Devices will show Wifi connected but “No Internet Connection”

  • DJ_Mixmeister 💙 Nigel 💙 (Sarcoid Warrior) (@DJ_Mixmeister) reported

    @Plusnet 66mb is crap now in these times, while everyone else are in triple digit speeds

  • BenjaminWajdner Benjamin Wajdner (@BenjaminWajdner) reported

    @Plusnet Hi, I would like to buy a friend some extra data as a one-off to help them out. Can you advise how I do this, please? Thanks (NB. They are a PlusNet customer, I am not)

  • Public_Eye_XVA Andrew Ward (@Public_Eye_XVA) reported

    @Plusnet I've spoken to a CSA in Leeds by phone who assures me my complaint has been logged & "to expect a phone call from a [Plusnet] manager in the next 2 to 3 days". I asked for, but was not given, a complaint reference number which I was told would be emailed to me, not yet received.

  • 32bitwitch 32BitWitch ✨ (@32bitwitch) reported

    If you're wondering where my stream went, my @Plusnet router got so hot that it's started MELTING. It's not just their service that's horrible. Their products are, too 👌

  • Afton818 Afton8 (@Afton818) reported

    @MsEmmaChaplin @Plusnet Zen Internet. No price-hikes ever - unless you change to a more expensive plan. First class customer service. Only had two short interruptions in five years.

  • x23ml X23 (@x23ml) reported

    seems my constant internet drops have stopped after unplugging the router and vacuuming out the dust... worth a try if you have similar problems... d/l speed could be closer to what I am actually paying for though #plusnet...!

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet I am appalled by your billing systems, you are the only supplier that I use that doesn't have the decency to notify that new bill is ready JUST STOP SERVICE 🤯🙄

  • RichDiliberto1 Richard Diliberto (@RichDiliberto1) reported

    @Plusnet Advertising new customer contracts at £23.99 per month yet you’ve increased my charge from £24.99 to £27.45, 6 months into my 18 month contract. This to be seems both deceiving & unfair. Your ethics are poor especially during a rising energy costs crisis!

  • claudemmx2 claudem1cel © 🌈 🇪🇺 🇺🇦 (@claudemmx2) reported

    @drpoco They no that also had a problem with @Plusnet got Pac code moved to 3 but they tried charging me for using dead Sim in April