Plusnet Outage Report in Uxbridge, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uxbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Uxbridge, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Hounslow, Staines, Egham, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner, Windsor, Teddington, West Drayton and Abbots Langley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Uxbridge, England
Latest outage, problems and issue reports in Uxbridge and nearby locations:
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Scaryman 🇺🇦
(@ChrisTheDJ) reported
I have been a huge Plusnet advocate over the years. Something has happened to them in the last 6 months and frankly, I wouldn't recommend them to my worst enemy. Beware - I'm now stuck in contract with these muppets. Don't make the same mistake.
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Emmanuel Jones
(@Emmanue92443082) reported
@PamonGabriola @Plusnet My account was hacked few days ago, my email address and password were changed. I wrote to the support,uploaded my credentials but still no responses, not until I came across LOUISFIXX on Instagram and he helped me in retrieving my account successfully,he is reliable
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Keith Knight
(@No_Serotonin) reported
@Offcom BT and Plusnet are supposed to be separate companies and yet they can access each other's retail systems. I placed a switch order with landline number port with BT. Plusnet was able to access and cancel it without my permission. No money is owed. Surely this is illegal?
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Rachel Watson
(@RachelW89819919) reported
@Plusnet Shocking, shocking customer service. I left Plusnet in the middle of August however they have continued to take payment. No resolution despite almost being November. Repeated stressful calls to customer service with no resolution.
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Shane
(@ShaneOrlando129) reported
Just joined @Plusnet and starting to regret it already, considering cancelling before this poor service snowballs. Not gone live on the date it was suppose to, sending an engineer on a day when I am at work, which will fine me £65 if I am not there. Now on hold for over 30mins
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Claire Oatley
(@mistymaria) reported
. @plusnet Interested that when I just called BT to cancel my broadband to switch to you, they said you are part of the BT Group and then tried to get me to stay with them by implying they are the British Airways of the Group and you are RyanAir! How rude!
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Bex @ Store Update LIVE ✨
(@RBIllustration) reported
We've had no landline for a week and while I'm lucky our internet is still on, it's unreliable and has dropped out MANY times. We're with Plusnet, but it's a BT line, so they need to wait for BT to fix it and we don't have a date for that yet. So all around it's frustrating 💀
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Paul Rennie
(@therenster) reported
@Plusnet Easy tip - steer clear of plusnet. I paid 2 months for broadband, never got to use it then plusnet cancelled my account and won’t say why nor will give me my money back - joke of a company
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Tuesday Gale
(@TuesdayGale) reported
@Plusnet asking me to trust them to send me a cheque for a payment they wish me to make when they can’t even organise a simple call back from a manager that I requested on 17/10 🤬😭 I literally can’t deal with this bullshit from their customer service team anymore
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Warren G
(@WarrenG1967) reported
@Champs707007 @virginmedia Under OFCOM rules you're entitled to compensation. I had no Internet service from plusnet for 16 days, I was entitled to ~£8.69 per day, which is just under £140. I got my service restored and it's back at an average of 57Mbps so not bad at all.