Plusnet outages and service status in Teddington, England

Problems in the last 24 hours in Teddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Teddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Teddington, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, Southall, Wandsworth, and Cobham.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	16 days ago
Hammersmith	Internet	19 days ago
Hammersmith	Internet	25 days ago
Hammersmith	Internet	28 days ago
Hammersmith	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

• 
  Kevin Dewes (@kevindewes) reported 59 seconds ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Ilse (@IlseHoward) reported 5 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  trina_latham (@trina_latham) reported 7 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 7 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 20 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Martin Woodward (@MartinWoodward2) reported 21 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Richard Carroll (@rackitman) reported 25 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  elyob (@elyob) reported 27 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Gaurav Patel (@gauravity) reported 30 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Kevin Dewes (@kevindewes) reported 32 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  Rupert Cheek (@rupertcheek) reported 32 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Rupert Cheek (@rupertcheek) reported 33 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 34 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  Harrison2020 (@Harrison20202) reported 40 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  elyob (@elyob) reported 47 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 48 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 49 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  AJ Green (@Green_AJ) reported 51 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 54 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Harrison2020 (@Harrison20202) reported 55 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazzy (@HazzyG123) reported 23 seconds ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  GM Mark Howitt (@MarkHowitt) reported 3 minutes ago

  @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  Jason F (@jasonFr54781642) reported 5 minutes ago

  @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks

• 
  Caroline (@CraftyGirl1460) reported 8 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Jason F (@jasonFr54781642) reported 9 minutes ago

  @Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet

• 
  mandy (@mandy83906280) reported 11 minutes ago

  @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

• 
  Ann Jones (@littlehaven2014) reported 13 minutes ago

  @Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.

• 
  exe | @terminate (@terminate) reported 14 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported 19 minutes ago

  @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider

• 
  Tony (@Tonysmini) reported 20 minutes ago

  @Nigelh7n @WeAreOpenreach It’s got to be done by Jan 2027. Plusnet don’t supply a VoIP/digital voice service hence the suggestion to swap to BT/EE if you want to retain a landline number.