Plusnet Outage Report in Teddington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Teddington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Teddington, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Paddington, City of Westminster, Hounslow, Hammersmith, Slough, City of London, Southall, Islington, Southwark, Harringay, Hampton, Walton-on-Thames and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Paddington |
||
| City of Westminster |
Total Blackout |
Community Discussion
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Plusnet Issues Reports Near Teddington, England
Latest outage, problems and issue reports in Teddington and nearby locations:
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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FPL Megatron
(@murgz7) reported
@plusnethelp @Plusnet Can someone please sort this internet and customer service out for me? Horrendous back and forth!
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Will Yeates
(@WYeates) reported
Argh. My internet provider @Plusnet has gone down every day for six days now... big problems... and hours to get through to anyone...
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Cluly
(@_ClulY_) reported
@plusnethelp STILL dropping conenction mid day, engineer found nothing wrong on the last visit. I'm about to change supplier if this isn't fixed, by FAR the worst Plusnet has ever been in 10 years of using them.
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Joshua Oates
(@joshuaoates1993) reported
@Plusnet Was told to upload a receipt to a complaint online but can’t find anywhere to do this and replying to complaint email says go online?
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Martin_D_Williams
(@_MartinDW) reported
@Plusnet Perhaps less time on joke tweets and more time fixing poor internet stability!!
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Nathan
(@NathOrme) reported
@Plusnet awful! Every night I have to turn off my WiFi and restart it! Terrible terrible terrible!!! Please do something about it. Speed guarantee... worst connection I’ve ever had. Contact me for details please
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Frank Roberts
(@FrankDRoberts) reported
@Plusnet Dreadful service! signed up end of March; 10-14 days for internet, had to wait 3 weeks until the 17th April, on the 16th get further message stating internet will be ready by 30th April!!
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Nathan
(@NathOrme) reported
@plusnethelp @Plusnet awful! Every night I have to turn off my WiFi and restart it! Terrible terrible terrible!!! Please do something about it. Speed guarantee... worst connection I’ve ever had. Contact me for details please
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1337mxtt
(@1337mxtt) reported
@plusnethelp Well done to the engineers at Plusnet who resolved the issue quickly. 👍
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John Russell
(@JohnRussell40) reported
@WYeates @Plusnet It's Openreach's infrastructure that's gone down, not Plusnet's. But agree it takes a long time to get through to @Plusnet's technical team to report a fault.