Plusnet Outage Report in Teddington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Teddington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Teddington, Greater London, England
The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Hammersmith, London, Croydon, Northolt, Southwark, Wandsworth, City of Westminster, Paddington, Southall, Camden Town, Wembley, Feltham, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
||
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Northolt |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Teddington, England
Latest outage, problems and issue reports in Teddington and nearby locations:
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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crash ahhhhhhhhh
(@cra5h_davies) reported
@Plusnet @plusnethelp - can you advise of any issues today? My router has randomly dropped multiple times this morning and is taking a while to come back up. North West England
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Seònaid Lafferty
(@Casarlach) reported
@Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust your service 1/
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Eric Francis
(@EricFra57216219) reported
@Plusnet Eric Francis how do you tell a company you have no broadband. Like none. There isn’t a line. Nothing. There communication line. You supply broadband. Please help. And why kee sending people who just walk away
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Kirsty
(@heartswells) reported
@Plusnet Moved house after 5yrs as a customer with you. Service was unusable - no fault, just slow. Cancelled after 3 days,moved to Sky (able to provide much better speed). Am now being charged £125 having been told cooling off period ended before I had even moved. Can you help?
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James ‘the Owl’ Wise, #TeamMoM
(@TenguPlaysGames) reported
Seriously @Plusnet. Can you sort out a internet service that doesn’t go down multiple times a year. Not like me or my wife need the internet to work or anything. Or is poor quality service your brand now?
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Gareth Hill
(@GarethHill1) reported
@Plusnet I wasn't the original poster, I was highlighting that terrible service by you not replying to her. Strange that you replied to me!
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Joanna390
(@Joanna3901) reported
@Plusnet shocking service yesterday. I called around 1940 and was answered by a man who said ‘we are asking our customers to call back tomorrow’. He then cut me off! 1/3
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Dave
(@dave_lakes) reported
@Plusnet @YorkshireTea Do you have award winning customer service because there’s no way to complain?
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lara
(@lara27944545) reported
@Plusnet I have been out of service since 17 November, I have been told that it is an outage but I am receiving no help. This was meant to be a 3 day outage but no help has been provided. Urgently need a resolution, the service is unacceptable and making me want to cancel!
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Seònaid Lafferty
(@Casarlach) reported
@Plusnet @plusnethelp I am asking you to be proactive and reach out to a customer who has had to consistently (almost daily) chase you for 6 weeks to ensure you are delivering a service I am paying for (which you are not). 3/