Plusnet Outage Report in Teddington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Teddington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Teddington, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Camden Town, City of Westminster, Southwark, Wembley, Feltham, Hammersmith, Croydon, City of London, Harringay, Brentford, Southall, Woking, Warlingham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
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Plusnet Issues Reports Near Teddington, England
Latest outage, problems and issue reports in Teddington and nearby locations:
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@alan_downes_ Hi Alan, I see that someone was in contact with us earlier today and they confirmed the status of your transfer. You'll continue to receive a service from us until the date your service is set to move to your new provider. -Tony Plusnet Sheffield
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🧣🇲🇲 COYS 🇹🇭🏝🇬🇧🐟🇨🇳🦠
(@randall1uk) reported
@Plusnet The internet is back on so u can cancel the visit? Thanks
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Bernard
(@badinaz) reported
@Plusnet I thought I had sent a DM, but not very accomplished at Twitter. I have an adapter plugged into Telephone line inlet, one side phone, one side broadband. Otherwise no ‘extension’. It’s the same set up I have applied for 2 other providers and not had so much trouble.
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Anna P
(@Annas_Kitchen) reported
@Plusnet Ever since I upgraded my broadband 2 weeks ago I’m having consistent issues with the service dropping and the speeds are not reaching the minimum guaranteed. What do I need to do to sort this out?
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Plusnet
(@Plusnet) reported
@danceforabeat Hi Samantha, I'm sorry to hear you're having issues in transferring your services. Are you moving to or from us? -Tony Plusnet Sheffield
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Chris Wallace
(@ShootTheDrummer) reported
@Shaun_Sheppard @Plusnet We’ve been getting intermittent speed issues for a bit. Happens once a week, but cycling the router doesn’t do anything. Reminds me of being back on dialup, but at least the internet doesn’t scream at me now.
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Evil Reaper
(@Phantom_Dead1) reported
@Plusnet You seem to having issues with the Internet. I got kicked out of 3 games online and on speed test run, this said it were slow. How can this be whilst I am on fibre connection?
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Tony Alpe
(@tonya6124) reported
@Plusnet not "doing themselves proud". Ordered new SIM on 24 Aug and still not received it. Twice they said it has been sent and after I called them they admitted it had not been sent. Where's this great Yorkshire service?🤬
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Melissa
(@Meliissa92) reported
Regretting swapping my broadband from @TalkTalk to @Plusnet. It NEVER works!
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Moomin
(@Moomino) reported
@LukeYeandle @bt_uk Mines down too - in Blaenau Gwent. Posted it in a local group and people with EE, Plusnet, BT & Sky all down