Plusnet

Plusnet Outage Report in Teddington, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Teddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Teddington, Greater London, England 12/05/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Teddington, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Croydon, Paddington, Southall, Camden Town, City of Westminster, Southwark, Wembley, Feltham, City of London, Harringay, Brentford, Woking and Warlingham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCroydon Wi-fi
United KingdomHammersmith Total Blackout
United KingdomPaddington Total Blackout
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • IlseHoward Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SharonGChiara Sharon Green (@SharonGChiara) reported

    @Plusnet Already done it Spoke to Tom He did a good job, shame the service can't be more like him

  • SparkTheProto Sam's Fire Systems (@SparkTheProto) reported

    @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

  • SparkTheProto Sam's Fire Systems (@SparkTheProto) reported

    @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @bobchad1896 @Plusnet Very interesting and if really does have that feel. There is a bad doom laden sense prevailing . Thank you for this

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet I'm sure, Deryl. So frustrating and annoying. But nothing more than I expect these days. Dreadful service all round.

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @bobchad1896 @Plusnet Very interesting and if really does have that feel. There is a bad doom laden sense prevailing . Thank you for this

  • SharonGChiara Sharon Green (@SharonGChiara) reported

    @Plusnet Already done it Spoke to Tom He did a good job, shame the service can't be more like him

  • BasilBr31034632 AgendaTwentyFun😋 (@BasilBr31034632) reported

    @Plusnet____ I'm not a Plusnet customer. Please go away.

  • SparkTheProto Sam's Fire Systems (@SparkTheProto) reported

    @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @bobchad1896 @Plusnet Very interesting and if really does have that feel. There is a bad doom laden sense prevailing . Thank you for this