Plusnet outages and service status in Teddington, England

Problems in the last 24 hours in Teddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Teddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Teddington, England

The most recent Plusnet outage reports came from the following cities: Southall, Cobham, Hammersmith, Hounslow, and Staines.

City	Problem Type	Report Time
Southall	Internet	3 days ago
Cobham	Internet	3 days ago
Hammersmith	Wi-fi	17 days ago
Hounslow	E-mail	19 days ago
Staines	E-mail	19 days ago
Hammersmith	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

• 
  Martin Woodward (@MartinWoodward2) reported 52 seconds ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Greyman (Gary A) (@GaryAblett3) reported 1 minute ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Rupert Cheek (@rupertcheek) reported 9 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Kevin Dewes (@kevindewes) reported 15 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 17 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Sarah Morton (@SarahMorton6) reported 18 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 19 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Gaurav Patel (@gauravity) reported 20 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  AJ Green (@Green_AJ) reported 23 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 25 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Ilse (@IlseHoward) reported 30 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  Harrison2020 (@Harrison20202) reported 36 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Rupert Cheek (@rupertcheek) reported 37 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 37 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Harrison2020 (@Harrison20202) reported 39 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Rupert Cheek (@rupertcheek) reported 40 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Richard Carroll (@rackitman) reported 46 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 58 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 58 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 59 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GreenSparky (@colinwa47152885) reported 1 minute ago

  @WeAreOpenreach I cant get a straight answer! Your communication to my ISP is terrible, you text me to say your coming for an appointment to install FTP but plusnet know nothing about it. 5 months since my order was placed, and this will be my 3rd day taken off of work unpaid.

• 
  Andy (@andy_the_chef) reported 2 minutes ago

  Morning all coffees on. A dry start, no doubt followed by rain later, current issues with broadband persist. #plusnet never had a problem before but now it just keeps dropping.

• 
  Dan (@villanews11) reported 6 minutes ago

  @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper

• 
  Freedom Valley (@VRvalley) reported 9 minutes ago

  @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.

• 
  miriam kirkpatrick (@miriamkirkp) reported 10 minutes ago

  @SimonHawkins @Plusnet If you login to your account it shows you bill and payments underneath it's contract details and it tells you everything. Just checked mine ( broadband) but not sure if it's the same for mobile phone contract

• 
  Freedom Valley (@VRvalley) reported 12 minutes ago

  @David_SugarPen @Plusnet They have sold your email account to greenby. They have broken the terms of your contract. Greenby email will start charging you for access to your email after 2 years.

• 
  Tony (@Tonysmini) reported 12 minutes ago

  @Nigelh7n @WeAreOpenreach It’s got to be done by Jan 2027. Plusnet don’t supply a VoIP/digital voice service hence the suggestion to swap to BT/EE if you want to retain a landline number.

• 
  Brenda Charlton (@brenda_charlton) reported 13 minutes ago

  @Plusnet I have logged into my account but unable to find out how to get help with my query,do I need to find a technician as I’m 82 years old and not really tech. Savvy

• 
  Jensen Ambrose (@AmbroseJensen) reported 15 minutes ago

  Seems that Plusnet is having an rare internet outage. I tried changing DNS which means it's not a DNS outage.

• 
  Alyssa Jade C (@AlyssaJade7274) reported 17 minutes ago

  @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now