Plusnet Outage Report in Teddington, Greater London, England

Problems in the last 24 hours in Teddington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Teddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Teddington, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, City of London, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Egham, Greenford, and Uxbridge.

City	Problem Type	Report Time
London	Total Blackout	4 hours ago
London	Internet	23 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

• 
  HMS Beagle (@HMSbeagle1820) reported 2 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Chris Furneaux (@cfurneaux) reported 10 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Anya Gair (@anyaebgair) reported 11 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Kevin (@londonkro) reported 14 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Steve Hunnisett (@Blitzwalker) reported 16 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  HMS Beagle (@HMSbeagle1820) reported 17 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Helen Parton (@TotalOfficeBook) reported 18 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 21 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Indar Picton-Howell (@NadirIndar) reported 24 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Selina Wray 🍊 (@SelinaWray) reported 26 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  jnthn (permanently broken) (@JSDBroughton) reported 31 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Allison Randell (@PictureEdAlly) reported 42 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Alex White (@AlexWhiteGB) reported 45 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  AJ Green (@Green_AJ) reported 47 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Kylie Ainslie (@DrKAinslie) reported 51 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Mila Griebel (@MilaGriebel) reported 52 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Mila Griebel (@MilaGriebel) reported 52 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Chris Furneaux (@cfurneaux) reported 53 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 55 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Gaurav Patel (@gauravity) reported 57 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Parkinson (@RachelParkinso2) reported 8 minutes ago

  Hey @Plusnet - any chance you might partner with @CityFibre in Wolverhampton? We've months left on the contract with you but would like to go full fibre...unstable Zoom calls not good for home working

• 
  Richard Hope (@chudhope) reported 8 minutes ago

  @Plusnet it would be nice to be able to get some customer services but I guess that's too much to hope for

• 
  Shell Energy (@ShellEnergyHome) reported 10 minutes ago

  @misterhpe @Plusnet I am sorry to hear this. If you did wish for us to look further into the issue at any point, we will be happy to do so. - Liam.

• 
  misterhope (@misterhpe) reported 15 minutes ago

  Back to @ShellEnergyHome to try and get the order put through again. Assurances from @plusnet and @vodafone and Shell, that the problem does not lie with them. 9/?

• 
  Direct Gas Chesterfield (@GasChesterfield) reported 15 minutes ago

  @Jacknamejack1 @Plusnet We sympathise Jack, we are having the same problem with Plusnet, it's very disappointing.

• 
  Jenny Owens 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@jenny_owens1) reported 16 minutes ago

  @louiseyidette @Plusnet I am exactly the same. Wish I never changed supplier now. Had same service as you. Joke ain’t they

• 
  Ben Lax 🏔 (@BenjaminLax) reported 17 minutes ago

  @Plusnet once again terrible service from good old local broadband provider! Full information given, signed up to a new 2 year deal to move home….. we forgot your new address can you get back in touch? You’ve got to be kidding… amateur #poorquality #sky

• 
  Richard Burns (@richardaburns) reported 18 minutes ago

  @Plusnet hi, can we have a chat? I've just left your service but received an email saying I've got a bill. When trying to log in my username or password is nolonger recognised. I've reset my password just now too, but still not letting me log in. Thanks

• 
  misterhope (@misterhpe) reported 21 minutes ago

  Back to @Plusnet where we were told that there wasn't a block on the line. So reassured that there was no issue at plusnet's end, and with no deal from @VodafoneUK we decided to go with @ShellEnergyHome, again good deal and this time with an Amazon voucher attached. Great! 5/?

• 
  misterhope (@misterhpe) reported 24 minutes ago

  Someone told us @VodafoneUK that we'd need to speak to @WeAreOpenreach who we're told this morning don't speak to members of the public about issues and we should get in touch with our current provider (@Plusnet) to solve the issue. 12/?