Plusnet Outage Report in Teddington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Teddington come from postal codes TW11.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Teddington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
Total Blackout (10%)
-
E-mail (9%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Teddington, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hounslow, Islington, Hammersmith, Greenford, Uxbridge, City of Westminster, Croydon, Wembley, Southall, Tower Hamlets, Pinner, Windsor, Teddington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Teddington, England
Latest outage, problems and issue reports in Teddington and nearby locations:
-
Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
-
Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
-
Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
-
trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
-
Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
-
🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
mani
(@mani370) reported
@Plusnet hi, currently in india, service has switched to Airtel India but not receiving any texts/SMS which are needed for account verification. Using iPhone 12 Pro Max, help please
-
MKtweet
(@MSK_tweeter) reported
@Plusnet so when I am not getting the service I have paid for, Plusnet make it impossible to report the issue!! Terrible customer service, and I went with this company because of the reports of great customer service! Boy I made a mistake!!!
-
Heung Min Jon
(@JonnoSizeable) reported
@Plusnet My broadband was due to start on 22nd, I've had no internet for 4 days!! Customer service is closed, please help!
-
Jane
(@darcy2010_jane) reported
@Plusnet regular as clockwork as it approaches my billing date my internet starts to be intermittent. Or goes down completely as it has done now. Don't tell me wiring your engineer last person to touch it. I am in credit do not need to make payment.
-
Jan Wilkinson
(@janjanwilkie) reported
@Matthewhewitt84 @Plusnet On drop out number 5 now. Crazy. It's rebooted it's self though this time. I've been with Plusnet nearly 2 years now and never had this happen. Why I find it so odd.
-
Spam Mystery Meat!
(@SpamMysteryMeat) reported
@btsportmotogp @suziperry Hi, using your power and influence can you ask BT to include a full catch up service in the BT App. At the moment there is no way to watch qualifying or a race if you miss it. Thanks. Losing @MotoGP coverage because of plusnet stopping their TV service.
-
Chris Jeffery
(@TheUKX) reported
@Plusnet I can login but can't see where to upgrade.
-
dean osborn
(@deanosborn42) reported
@WilliamNaughto3 @Plusnet Wrong, BT own Plusnet but Plusnet have their own separate infrastructure and customer service. This is not the same as Sky or TalkTalk who use LLU to interconnect into the BT network.
-
MKtweet
(@MSK_tweeter) reported
@Plusnet award winning customer service!! Not sure who gave Plusnet that info! I am a long term customer who’s had no help!
-
Cathgroom
(@Cathgroom1) reported
@Plusnet @YorkshireTea Youve taken over our broadband but we have no equipment which leaves us with no hot water or heating and I think 5 days to respond is really unacceptable, I have tried ringing but don’t have relevant account details as I’m on holiday so can’t pass security. Will tea help!!!!