Plusnet Outage Report in West Drayton, Greater London, England
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The latest reports from users having issues in West Drayton come from postal codes UB7.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in West Drayton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near West Drayton, Greater London, England
The most recent Plusnet outage reports came from the following cities: West Drayton, London, Southall, Wembley, Edgware, Hammersmith, Watford, Hounslow, Slough, Barnet, Hampton, Walton-on-Thames, Northolt and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 West Drayton |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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GH121
(@GH12117243634) reported
@Plusnet I have had the most appalling start to the service. No broadband order was not put through, neither was the router - I have just been told after one month of thinking everything was smooth I will no internet for 7-10 working days? This is my 4th call!
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Richard Humphries 💚
(@RichardnotatKF) reported
Hi @OpenreachHelp day 6 with no phone/broadband & our ISP @plusnet says it might be Friday before our fallen telegraph pole can be replaced. Rural area with limited mobile signal. Can you review please.
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Tyler Hilton 🏴🏳️🌈🖤💛
(@a55a55in_TH) reported
@RTGraves With PlusNet and I’ve never had any problems since moving into my flat a year and a half ago. Best deal around for me, got charged extra a few months ago and I called up and they got it sorted right away
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Simon Mendonça
(@MendoncaFJ) reported
@Plusnet is there an issue in Cardiff? My router keeps on restarting itself (flashing orange) every 10 minutes or so?
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caprisun
(@caprisunsh1ne) reported
@Plusnet Why does out WiFi cut out constantly 🤔
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Rachit Suri
(@suri_rachit) reported
@Plusnet I switched to Plusnet mobile this week and had requested to port my existing number. My number was deactivated with existing provider on Wed noon however it is still not activated with Plusnet. Not getting satisfactory response from customer service. Please help.
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R&A
(@RezTamaki) reported
@Plusnet you guys been the worse after talk talk. Gonna sort me net or cancel me direct debit?
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Caro
(@dittotoo) reported
@Plusnet I can’t connect my roku box to the internet . I’ve tried everything suggested . I’m a new customer .
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Leigh
(@unepechedenfer) reported
@Plusnet cheek putting the price of broadband up when I spend more time disconnected than connected. The service is a joke and makes literally every aspect of my life harder than it needs to be.
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Plusnet
(@Plusnet) reported
@LongbowBaz Hi Baz. Thank you for getting in touch. Are you attempting to send texts to short code numbers. If so, these aren't supported on our network I'm afraid. Regards, Emily Plusnet Leeds 🌞