Plusnet Outage Report in Egham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Egham, Surrey, England
The most recent Plusnet outage reports came from the following cities: London, Wembley, Southall, Hounslow, Slough, Hampton, Walton-on-Thames and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
-
Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
-
Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
-
🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
-
🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
-
trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
-
Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Rhodri Williams
(@b17rhw) reported
Hey @Plusnet our WiFi signal is rubbish. Can barely stream TV programmes. Is there a way to boost our router plz? Router in same room and not getting full signal! Paying £23/month. Thx
-
Hoderz87
(@Hoderz87) reported
@Meget_ @Grojan3 I hear PlusNet aren’t bad for speed and price. We’re with Virgin but that’s expensive.
-
kirsty bailey
(@CPrincess2709) reported
@SenseiAsad @NinaPinOD @Plusnet Le2 down also
-
Briggzy
(@aaronb2056) reported
Had to end stream early because my internet is being unbearably bad. @Plusnet @plusnethelp for the love of Christ please give me a solution on how to stop packet loss and ping spikes every two seconds
-
Besty
(@SometimesRich) reported
@Plusnet Hi. Existing business customer in CV3 area. BB speed down from 55 to 3Mbps. Have restarted router several times. Are you aware of an issue in this area? Thanks
-
Sasha
(@Sasha75157822) reported
@Plusnet Well there would wouldn't there, because people would just upgrade if their speed is so bad. Where is the online chat facility which use to work really well?
-
𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生
(@vonRunte) reported
@Plusnet Hi @plusnet - I come with a problem this time. The same Sarah Clifford told me if I wanted to cancel it mid contract I wouldn't have to pay the full contract, just a fixed fee. Now that I'm done with that rental house you're charging me almost £200? What's up?
-
Marc Schmitz
(@MarcSchmitz18) reported
@Plusnet when will the Internet be back up? I’ve seen lots of people with the same problem today so I’m not the only one. Any updates would be appreciated
-
Wolf Of Brixton
(@LondonBoyPuffy) reported
@Plusnet offering compensation on YOUR BEHALF @OpenreachHelp you guys service and stuff is actually disgraceful
-
Joe Mckenzie
(@JoeMcke97475279) reported
@Plusnet sorry Adam still having problems with service when it went down yesterday lost the link you set up so back to very slow down load ,had someone else asking me to try another socket ,but as never had problems with previous supply , can you please refresh link -5Ghz thank you Joe