Plusnet Outage Report in Egham, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Egham, Surrey, England
The most recent Plusnet outage reports came from the following cities: London, Hounslow, Slough, Southall, Hampton, Walton-on-Thames, Northolt, Wembley, Feltham, Brentford, Maidenhead and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Wil Wilser
(@Will_Willsher) reported
@Plusnet I moved my mum's phone line to you so she could add basic broadband to stream TV. You state "at least 10 working days, it's now been 18 - well over 3 weeks. We came to you because of name and the supposed good service and reassurance it brings but there are LOADS...
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G-RACE
(@HamiltonG95) reported
Can't wait to get rid of @Plusnet and switch to Giganet. So tired of not being able to play games because of bad lag. Drives me mad.
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Sazzy Sandra 🐈☕📚🍫
(@Sazzy__Sandra) reported
@Plusnet House phone working when plugged into main socket NO INTERNET had problems with this new box off and on since got
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Homelander Solos
(@H0melanderSolos) reported
@Plusnet is the worst internet I’ve ever had and has the worst customer service I’ve ever experience so glad I’m leaving soon
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Plusnet
(@Plusnet) reported
@No0n3toany1 Hi there, I'm really sorry about the connection problems. There's been a widespread outage affecting your area which has since been fixed and I can see you're back online now. Please do get back in touch if you're in need of any further help though. - Adam - Plusnet Sheffield.
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Miss Kirby 💋
(@plussizecutie_x) reported
@JordanGrange80 @Plusnet I got through about 5minutes I phoned up about my bill because the Internet has been **** and found out that I didn't have an up to date contract with them. But now I have fiber with them along with landline for £34 a month
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citizenmike
(@citizenmike) reported
@Plusnet it is impossible to contact you to raise an issue for my mother in law which is that she cannot access email since last Wednesday - please advise
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Sazzy Sandra 🐈☕📚🍫
(@Sazzy__Sandra) reported
@Plusnet Internet been off for few house just discovered housephone off TOO EMERGENCY NEED HOUSE PHONE BACK ON AS FAMILY MEMBER NOT WELL MANY STROKES RECENTLY AND MUM MAY NEED CONTACT ME 24/7
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Ian Moss
(@CotyHS2) reported
Your ****** service has dropped out again @Plusnet. Have spent 2 days now with service in and out. Sort your **** out. Just look on your system for 'Area ******, no service'.
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John Sinclair
(@johnleedsroad) reported
@Plusnet Good morning. I have been having issues with no network since Thursday 26th. I've had a new SIM and been in contact but with no resolution. Would you know how this is progressing. I don't really want to buy a phone from Tesco , as was suggested. Thanks, John