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Plusnet outages and service status in Egham, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Egham, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Egham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Egham, England

The most recent Plusnet outage reports came from the following cities: Staines, Brent, Hounslow, Egham, Greenford, Uxbridge, Wembley, Southall, Pinner, Windsor, and Teddington.

CityProblem TypeReport Time
Staines E-mail 1 hour ago
Brent Internet 9 days ago
Hounslow Internet 15 days ago
Staines Total Blackout 2 months ago
Egham Wi-fi 2 months ago
Hounslow Internet 2 months ago

Community Discussion

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Plusnet Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • DDIGITALMEDIA
    David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • LindsCollumbell
    Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • MartinWoodward2
    Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • LindsCollumbell
    Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • w2aps
    Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • LindsCollumbell
    Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • iannevin1
    Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • dmosaheb
    Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • rallen444
    🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • LindsCollumbell
    Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • elyob
    elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • elyob
    elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • trina_latham
    trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FPC_Ltd
    Financial Pathways (@FPC_Ltd) reported

    @MarcAllera Plusnet and BT keep letting me down. Master Socket ordered 2nd December 20. BT Engineer failed to attend appointment. No reason. No phone line or broadband. No connectivity

  • fragpasty
    fragpasty (@fragpasty) reported

    @AnneMariePiazza @Plusnet After having a dodgy router (which I had for 5 years and was refused a replacement despite being told I should have got on at my last renewal) I moved to BT. Cheaper and much faster. Plusnet has gone right down hill.

  • LauraBeale
    Laura (@LauraBeale) reported

    @Plusnet Plusnet, we ordered our broadband connection on NOVEMBER 25TH and have been told we’ll be connected on 12th Jan. Really not looking forward to an Xmas day in lockdown (tier 4) with no Zoom, Netflix, WhatsApp, Spotify, etc. Help.

  • kevfergus
    kev ferg (@kevfergus) reported

    @Plusnet Sat morn. Thirty minutes on hold. After a total call duration of 45 minutes I was taken off hold. A voice said something and I responded by asking them not to hang up. They hung up. Incompetent service, lied to ,time wasted and did not get issue resolved.

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @SuzanaGashi2 Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • timalmond
    Tim Almond (@timalmond) reported

    @john_seto It's not that bad, except early evening speeds, which are still OK, and may not be down to plusnet but the local area. It's also that we had a renewal, and I'm thinking that I don't mind paying more now that I'm going to be working at home far more.

  • lucyjkhan
    lucinda khan (@lucyjkhan) reported

    thanks for not replying to DM since last week. Just been cut off phone queue!! The worst CS ever. Why did I move from TalkTalk!!! @Plusnet

  • 247Slashfreak
    ¤ Bryony33 ¤ (@247Slashfreak) reported

    @Plusnet can I have my sleep refunded please? Had to get up early to let the engineer in to connect my new broadband, and he never turned up :/

  • zebraw60
    Debra Wheeler (@zebraw60) reported

    @Plusnet We have an ongoing problem with our email account and failed technical support. Could you please DM me

  • Peterminto1
    Peter minto (@Peterminto1) reported

    @Plusnet my connection has slowed down to the only just useable point. No good for movies. Seemed to start when 2 channels popped up when i look fo wifi. I have no neighbours so they are both mine. The second is the same number with _ AC at the end.