Plusnet outages and service status in West Molesey, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around West Molesey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 11, 3:20 PM GMT+1.
- Internet (38%)
- Wi-fi (38%)
- E-mail (25%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in West Molesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Molesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Molesey, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, Hounslow, Staines, Egham, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Wi-fi | 3 days ago |
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Hounslow
|
5 days ago | |
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Staines
|
5 days ago | |
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Hammersmith
|
Internet | 7 days ago |
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Hammersmith
|
Wi-fi | 14 days ago |
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Hammersmith
|
Internet | 19 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Plusnet Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Harrison2020 (@Harrison20202) reported from Wandsworth, EnglandI feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Harrison2020 (@Harrison20202) reported from Wandsworth, EnglandHowever, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, EnglandHopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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elyob (@elyob) reported from Kingston upon Thames, England@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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elyob (@elyob) reported from Kingston upon Thames, England@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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Richard Carroll (@rackitman) reported from Wandsworth, England@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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trina_latham (@trina_latham) reported from Richmond, England@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Kevin Dewes (@kevindewes) reported from Wandsworth, England@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandAnyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Harrison2020 (@Harrison20202) reported from Wandsworth, England@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, EnglandPlusnet went down exactly at midnight... :/
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Gaurav Patel (@gauravity) reported from Richmond, England@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandSuffering a @Plusnet outage in KT3 @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Buckland (@alexbuckland96) reported@Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523
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Xenomorph (@xenom0rph09) reported@Plusnet They placed order and started complaint. I will call back tomorrow to ensure order gone through and you do everything to get open reach to activate before weekend. Otherwise I will be very upset
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Jason R (@aubreyjason) reported@Plusnet my email has stopped working and cant login it webmaster or Gmail. Terrible service as normal by plusnet
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Hazzy (@HazzyG123) reported@Plusnet My service is activated, it was sorted Tuesday this week.
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UKRyan (@RyanUK90) reported@Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!
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Freedom Valley (@VRvalley) reported@David_SugarPen @Plusnet They have sold your email account to greenby. They have broken the terms of your contract. Greenby email will start charging you for access to your email after 2 years.
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Wanga-unLimited (@Consumer4You) reported@Plusnet No other provider required. Please cancel the service at end. Why is calling the only option? Old world?
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Emma B (@EBGBeee) reported@Plusnet Plusnet support couldn't help beyond reading out web pages I'd already visited, so had to use chat on Greenby instead. Actually seem to have got somewhere with that, tho' the solution implemented doesn't reflect well on Plusnet or Greenby.
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Andy Bowes-Roden = = (@AndyRoden1) reported@Plusnet We have an engineer coming to sort our broadband tomorrow, apparently. I know we had a big storm the other week, but we've been told three times now our problem is fixed and it isn't. I can tolerate there being a problem (although my employer is understandably...
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Sean Clarke (@SeanClarke17595) reported@Seanfrank Many thanks. I have WiFi calling with Plusnet ( the £44.did include a phone line ) so now also looking for VoIP provider. Problem there is I will need a UPS as no method of contact with 999 if power is down. Hoping Starlink supports WiFi calling?