Plusnet Outage Report in West Molesey, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in West Molesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near West Molesey, Surrey, England
The most recent Plusnet outage reports came from the following cities: London, Paddington, City of Westminster, Hounslow, Hammersmith, Slough, Southall, Islington, Hampton, Walton-on-Thames, Reigate, Northolt, Wandsworth, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Paddington |
||
| City of Westminster |
Total Blackout | |
| City of Westminster |
Total Blackout |
Community Discussion
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Plusnet Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Gibson
(@eLJaybud) reported
@RyanSlade20 @tescomobile That's on three's network, I moved from three to plusnet so I had the EE network as the three network was terrible. Sim only £10 for 30GB and unlimited on a one month rolling contract.
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Dave
(@majesticAsFk) reported
@Plusnet hello, for weeks I've been getting intermittent internet drop outs, usually only lasting a few minutes but is causing problems for work. Can connect to the router fine.
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😎Keith Harris😎
(@klharris30) reported
@Plusnet Everything was fine on the webmail for PN messages. I deleted network setting and started again, rebooted the phone and for the first few emails it’s fine then it goes again. It works fine on 4g, it’s just on WiFi.
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Zain Ali
(@ZainZAli) reported
@Plusnet Hi team new customer, original sin didn't arrive activated replacement sim earlier today, was told it will be up and running in 2 hours around 4 to 6 pm window, still no service. I rang tech support, got through to someone at 19:59 but the call dropped.
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Annie Jones
(@AnnieJo80051383) reported
@Plusnet How can i boost my broadband, does a wifi booster work if the broad band is slow ?.
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Todd Ward
(@gm_crop) reported
Hi @Plusnet any service issues in the Haslemere GU27 area? I've not had any mobile signal for the last 2 days and I really need to call the doctors.
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BrattyJennyDragon
(@JennyBratty) reported
@HippyRockChick6 @Plusnet Thank you but no. I would still owe it, which just at the moment is the issue. A bill of £187 just dropped on me, and asked about repaying over time and told no, if not immediately paid, debt collectors would be used. Nice disabled help @Plusnet
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BrattyJennyDragon
(@JennyBratty) reported
Because @Plusnet have decided I need to pay a termination fee of £187.58, which I can't afford, which is why I am going to a cheaper service in the first place When I said I would need to pay that in instalments, I was told that is not paid, they would hand it to debt collection
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Mark Wood
(@bournebauerbond) reported
@Plusnet Hi. There is no mobile internet signal in the HU15 area.
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Emma
(@EmmaClare31) reported
Once again @Plusnet just stop responding to emails! Even after I escalated a complaint as high as I possibly could! You are not getting another penny out of me! 😡 Avoid this provider at all costs!