Plusnet

Plusnet Outage in West Molesey, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in West Molesey, England

Plusnet Outage Chart in West Molesey, Surrey, England 10/27/2020 04:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.43% Internet
  • Wi-fi 8.19% Wi-fi
  • Phone 6.03% Phone
  • Total Blackout 5.26% Total Blackout
  • E-mail 2.78% E-mail
  • TV .31% TV

Plusnet Outage Map Near West Molesey, Surrey, England

The most recent outage reports and issues originated from London, Slough, City of Westminster, Paddington, Teddington, Hampstead, Mitcham, Hayes, Islington, Banstead, Hounslow, Guildford, Lower Kingswood, Staines and Camden Town.

United KingdomLondon Internet
United KingdomSlough Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomSlough Internet
United KingdomLondon Wi-fi

Plusnet in West Molesey, England Comments

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Plusnet Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • dekaliss diana kornbrot (@dekaliss) reported

    PLUSNET will NOT do you proud. No WiFi no technical support. Recommend don’t join. Planning to quit after 20 years

  • Sylty_54 Iain Trice (@Sylty_54) reported

    @Plusnet Just crap customer service

  • Fuzzlette Lesleyann White 🐀🏄‍♀️🌈🌱🎮🖖 (@Fuzzlette) reported

    @erindipper Friends tell me Virgin are nothing but trouble lately. I've been with Plusnet for 5+ years now & never had a seconds bother, they've been brilliant. And you get to chat to genuine Yorkshire folk when you call them too (genuine plus point for this yorkshire lass). Avoid BT!

  • Rogue_Is_Red Maryam (@Rogue_Is_Red) reported

    @jayrayner1 @virginmedia Over priced and rubish company! Whats the point in paying that silly high premium if their service is bad and then no one to help fix it. You are better off with talktalk or plusnet - decent service and it wont cost you and arm and a leg.

  • confusedMag Maggie (@confusedMag) reported

    One of THE most stressful things is the internet. Why is it that when Plusnet have a problem with my internet it is me who spends hours on te phone and they still don't know what is wrong....😠😟

  • GinaLoughlin ginaaAaAaaAAH👻 (@GinaLoughlin) reported

    @erindipper we've just gone with plusnet! got a decent price and good speeds :) avoided virgin but just bcos had a nightmare trying to get in touch w customer services when something went wrong - but that was for mobile

  • pjdrummerman David Banna (@pjdrummerman) reported

    @Plusnet help My broadbands speed and reliability has been pants now for 2 months. Please sort ASAP

  • harrietcartledg Harriet Cartledge (@harrietcartledg) reported

    @Plusnet Just got off the phone with someone called Lee from your customer support and I actually...enjoyed the call? With a utilities provider? And he was really helpful? And now I'm the kind of person who tweets their broadband provider to say thank you?? I'm in shock. Thanks!

  • gazajohnstone Gareth Johnstone (@gazajohnstone) reported

    @Plusnet Are you aware that your member area on your website doesnt work?

  • sitbackandwait Sitback (@sitbackandwait) reported

    @plusnethelp @plusnet I’ve not had a single reply to my DM or tweets, what gives? Bad service :(