Plusnet Outage Report in West Molesey, Surrey, England

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Molesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near West Molesey, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Hounslow, Hampstead, Islington, Dorking, Paddington, Staines, Egham, Greenford, Uxbridge, Wembley, Southall, and Windsor.

City	Problem Type	Report Time
London	Internet	10 hours ago
London	Internet	10 hours ago
City of Westminster	Total Blackout	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

• 
  AJ Green (@Green_AJ) reported 1 minute ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Alex White (@AlexWhiteGB) reported 8 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Sarah Morton (@SarahMorton6) reported 14 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Helen Parton (@TotalOfficeBook) reported 16 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Mila Griebel (@MilaGriebel) reported 16 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Chris Furneaux (@cfurneaux) reported 17 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Chris Furneaux (@cfurneaux) reported 23 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Anya Gair (@anyaebgair) reported 26 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Gaurav Patel (@gauravity) reported 30 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  trina_latham (@trina_latham) reported 38 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Kevin Dewes (@kevindewes) reported 38 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 38 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Steve Hunnisett (@Blitzwalker) reported 39 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Kylie Ainslie (@DrKAinslie) reported 39 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Greyman (Gary A) (@GaryAblett3) reported 49 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Selina Wray 🍊 (@SelinaWray) reported 53 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  jnthn (permanently broken) (@JSDBroughton) reported 53 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Mila Griebel (@MilaGriebel) reported 57 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Indar Picton-Howell (@NadirIndar) reported 57 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Richard Carroll (@rackitman) reported 57 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ellis (@____ellis) reported 54 seconds ago

  is plusnet down in glasgow just now?

• 
  Paul McGee M0WNU (@paulm19822012) reported 3 minutes ago

  have had a very unstable VDSL connection all night, right up until before midday, my equipment is fine, and Plusnet reports no problems, therefore I blame Openreach (or 'Openfail' as I tend to call them as they're not often great at what they do), not ideal when I run things

• 
  Becky Owen (@RSwindell) reported 3 minutes ago

  @Plusnet is there an outage in alto. Hampshire please? We’ve had no internet all afternoon

• 
  Helen Stokes (@HelenStokesSwim) reported 4 minutes ago

  @Plusnet Would love to "stay connected" but had nothing but problems since we switched to you 🙄

• 
  JonńyCupps (@jonnycupps) reported 5 minutes ago

  @plusnethelp what is going on with the service in Glasgow? From around 10pm last night my @Plusnet service has went down. Terrible timing with online exams tomorrow

• 
  Anthony Duncalf (@Gallovidian) reported 5 minutes ago

  @lcp74 @plusnethelp @Plusnet Bet it was 'down to Openreach' if they ever did get back to you!

• 
  Lizard Queen (@ragbonehair) reported 11 minutes ago

  @plusnethelp @Plusnet Any info on when the internet outage in Glasgow G31 area will be fixed?

• 
  Bart Smith (@bartcrouchend) reported 13 minutes ago

  @plusnethelp: I have been trying to contact Plusnet as am having problems with my router (keeps 'dying', I reboot - and it soon dies again). Your online chat is unavailable and the phones are continually engaged. Can someone please get back to me ?

• 
  Rob N (@PeopleCallMeRob) reported 15 minutes ago

  @plusnethelp Like for others, the @Plusnet connection has been rubbish all day. Up and down all the time, and when up it's often been slow.

• 
  ʙᴀʀʀʏ ʀᴏʙᴇʀᴛꜱ (@silentbazz) reported 20 minutes ago

  9 days until we escape @Plusnet. Just 9 days of patchy Internet connectivity left (with no help)