Plusnet

Plusnet Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA0.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wembley, Greater London, England 03/12/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Croydon, Hackney, Harringay, City of London, Southwark, Paddington, Staines, Egham, Hounslow, Islington, Hammersmith, Greenford and Uxbridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet This doesn't matter now, and has nothing to do with me wanting to cancel my switch.

  • Sniper404uk Warren Richardson (@Sniper404uk) reported

    Hey @Plusnet how can I return this broken Plusnet Hub if you don't forward me a return slip :) ?

  • fredwilliams439 fred williams (@fredwilliams439) reported

    Is there another problem with Plusnet again? I can't access my emails again.

  • Bev_michelle7 💞 Bev 💞 (@Bev_michelle7) reported

    @Plusnet Absolutely disgusting service once again! 3 times it's gone off in the last 3mins and it's not the phone line before u start, it's your end that's slowing it down and turning it off when you feel like it..All your about is money grabbing. STAY AWAY FROM THIS COMPANY!!!

  • CEJHodge Carol (aka Elizaboots) (@CEJHodge) reported

    @Plusnet is anyone manning the phone lines today? Not about to spend another 30 plus minutes listening to rubbishy music. No doubt if I cancel my payment you’ll want to talk pretty quickly 😡

  • belle_codes Bella Ciao 💙🇺🇦💛 (@belle_codes) reported

    @itstidusbesaid Plusnet, they have been brilliant, especially the customer service.

  • antchapmanaudio Ant Chapman | twitch.tv/antchapman 🇹🇳 (@antchapmanaudio) reported

    AH ok this is the *old* account (the "broken" one), which has been closed... but the website won't let me remove the payment method. Help @Plusnet ? (I'm still on hold, with absolute grim hold music)

  • NeilSummers_ Neil Summers (@NeilSummers_) reported

    Plusnet are ****, pass it on

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Which one of these doesn't shut down and reboot ten times a night ?

  • PriestSin priest of sin (@PriestSin) reported

    @Plusnet Why tell customers they have 14 days to settle their bills if utterly untrue? You cut my net after 1-2 days late in paying my bill. I tried to settle yesterday and today but lo and behold your bloody webpage isn't working. Poor service.