Plusnet Outage Report in Wembley, Greater London, England
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The latest reports from users having issues in Wembley come from postal codes HA0.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Wembley, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hampton, Walton-on-Thames, Hammersmith, Croydon, Northolt, Southwark, Hackney, Wandsworth, City of Westminster, Watford, Paddington, Southall, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| Hampton |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Ryan Brock
(@RJBrock) reported
from
Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Priya 🦖
(@sayitrightltd) reported
from
London Colney, England
Extremely disappointed by @Plusnet customer service. Unprofessional internet provider
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Keevil
(@garethkeevil) reported
@Plusnet waiting 5 days to tell us the broadband product we ordered is unavailable is unhelpful. Cutting us off after 30 mins on hold is crap other ISPs are available.
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celestialteapot
(@celestialteapot) reported
@CarrieHFletcher I'm with Plusnet. No issues. I'm on a standard line and get really good speeds.
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Ang
(@angiesbestday) reported
@Ofcom @Plusnet I was so distraught wen told it'll be Wed be4 anything cud be done to sort phone/broadband issue. Fault on line outside! Noway, it was working be4 switchover. I think number hasn't been ported over an that's the issue. This is peoples livelihoods your messing with
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dAve Fletcher 💙
(@_dAveFletcher_) reported
@aliengirlludii @CarrieHFletcher Think I said that in a round-a-bout kinda way, which is why I suggested checking with BT on performance issues. I used to work for Plusnet when they were Force9 Internet, their customer service is one of best around might work better for getting things sorted if no joy from BT.
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Plusnet Help
(@plusnethelp) reported
@LA_Manchester Hi Liam, customers can get in touch with us by calling our Support on 0800 432 0200 or by sending us a message over Social Media. - Curtis, Plusnet Sheffield
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Alex Manthei
(@xoalexo) reported
@saramttnez @virginmedia @Plusnet They tried upselling me! I told them our issue was that their WiFi doesn’t reach our nursery and as such our baby monitor doesn’t work and the person had the gall to try and get us to spend MORE money.
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SirStudMuffin ❤️Top 3% of TTV❤️
(@SirStudMuffins) reported
@Plusnet @plusnethelp Any idea why my upload is down from 17-18MB to 0.3MB, my postcode is WV16 4DX if that helps.
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Sara M. ☜
(@saramttnez) reported
@xoalexo @virginmedia @Plusnet Virgin’s service is the worst. We spent like a MONTH a while ago trying to call them because we had an issue, and it was impossible.
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Ellie West
(@EllieWest11) reported
@plusnethelp @Plusnet Had no broadband for over an hour... TN33 area. Making working from home tricky. Please advise. Or better still, fix it please!
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dAve Fletcher 💙
(@_dAveFletcher_) reported
@CarrieHFletcher I'm with Virgin and don't have any problems. If that's not an option then Plusnet are good- owned by BT but operate on their own. Would be using same BT lines though so might be worth asking BT why you're getting such poor performance.