Plusnet Outage Report in Wembley, Greater London, England
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The latest reports from users having issues in Wembley come from postal codes HA9 and HA0.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Wembley, Greater London, England
The most recent Plusnet outage reports came from the following cities: Streatham, London, City of Westminster, Islington, Tottenham, Harringay, Bermondsey, Ealing, Balham, Hounslow, Croydon, Enfield Town, Lewisham, Watford and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Streatham |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Islington |
Internet | |
| Tottenham |
Total Blackout | |
| Harringay |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sheila Freeman
(@Skellyfree) reported
To the Board of @JohnLewisRetail you do know that your broadband department, via @Plusnet is bringing your name into disrepute, right? Most appalling service, chasing up money owed to my aged mum, out of her meagre pension. This charlatan behaviour. Do better!
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good
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James Byron
(@JamGed1993) reported
@Plusnet we have no phone or broadband at our house, we have been waiting over 48 hours for assistance from your support team. Can you help
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ColletteJane
(@ColletteJane7) reported
@Plusnet fibre has recently been installed in my building but no mention on your website of when it may be available. My speeds are agonisingly slow, can you give any info on when fibre is available through you? Wondering if it’s worth waiting or moving!
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Emily Hannon-Luijbregts
(@Em_The_PM) reported
@Plusnet I've moved house and heard that it's connected but I've not received my new modem and my old one isn't working.... Help!
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Natalie Jones
(@Nataliejo1287) reported
@OpenreachHelp Inadequate customer service! You as owner of network sent 4 “engineers “ in 15 days, repeat same reason. No constructive dialogue on solution to provide service or when fibre ports ready. Don’t pass the buck. Provider also lacking in customer service and knowledge @Plusnet
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Sheila Freeman
(@Skellyfree) reported
@Plusnet Well...onn the phone with Mohammed, from Plusnet,..been disconnected once; blood pressure steadily rising, as he tells me a completely different story about the closing of my account timeline; tries to hedge as to why the five days official complaint timeline not adhered to etc.
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LegendKiller2k ™⚪
(@legendkiller2k8) reported
@Plusnet Please no need for you to apologise it's your complaint section that are waste of time, it is with the Ombudsman service now, all for £1.50p/m you're losing a customer.
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Steve Pluta
(@stevepluta) reported
@Plusnet Its disappointing in contract, but Your rep implied it was more a regulation policy not down to individual companies to force these rises. He was wrongly deflecting the responsibility I believe.
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Michael Fosbrooke
(@MichFosb) reported
@Plusnet I'm a customer and want to add an additional service. The website didn't allow it. I rang the helpdesk but was on hold for an hour and 18 minutes before giving up. I tried the online chat bot but its logic is flawed. I replied to email but its not picked up. Any ideas?