Plusnet

Plusnet Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA9 and HA0.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wembley, Greater London, England 04/23/2025 17:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent Plusnet outage reports came from the following cities: Harringay, Wembley, Lewisham, Paddington, London, Bermondsey, Croydon, Streatham, Acton, Walthamstow, Balham, Hackney, Tower Hamlets, Earlsfield and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Internet
United KingdomWembley Total Blackout
United KingdomLewisham Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomHarringay Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StaceyCx Stacey (@StaceyCx) reported

    @plusnethelp Would never use or recommend @Plusnet again!! Whacked with a huge early exit fee due to needing to sell my property. In the current environment we are in, its outrageous!

  • KarenJaneBower1 Karen-Jane Bowers (@KarenJaneBower1) reported

    @Plusnet I’m sorry to say but plusnets customer service is awful once you are with them. Ongoing problems for over a year and return calls promised are never received

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @annzaquaker Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis

  • SGill61 Sally Gill61 💙 (@SGill61) reported

    I really didn't want to leave plusnet but the last 4 weeks my Internet has been extremely poor and unreliable I am housebound and my Internet is my lifeline I use it to shop to zoom with family to run a bereavement group and for my health providers and carers its no good when

  • NL245 NL (@NL245) reported

    What’s wrong with the @plusnethelp wifi been terrible @Plusnet

  • mitsy19 Mel (@mitsy19) reported

    @Plusnet do you have an address I can write to? Regarding my billing and cancellation of my contract. I cannot ever get through by phone and live chat never open! Couldn’t ever connect to WiFi which was my reason for leaving writhing a month of signing up

  • capod30 caroline (@capod30) reported

    @OpenreachHelp Thank you our internet can be a bit Dodgy in windy weather, I'll perhaps get in touch with @Plusnet soon if it becomes much more of a problem 👍

  • par_adise doug scrafton (@par_adise) reported

    Wonder if @BBCWatchdog can help me with @Plusnet ? I left them on 25 January and they promised to convert my account to a free email only one. Since then, numerous calls and message to @plusnethelp have produced no help at all. I cannot receive or send emails on

  • doonboggles Graham P (@doonboggles) reported

    @badger_funk I pay about half that with Plusnet. Service coverage has always been good - never had to contact their customer services but they’re meant to be good

  • jeannettyharley Nettymoon (@jeannettyharley) reported

    Nice one @Plusnet .. done it again.. no internet since 2am.. and apparently it’s an authentication issue and yes I’ve raised a ticket and yes I’ve followed the tips.. 6th May.. end of contract..