Plusnet outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, Southall, Wembley, Slough, Hounslow, Staines, and Brent.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Southall	Internet	7 days ago
Wembley	Internet	13 days ago
Slough	E-mail	16 days ago
Hammersmith	Wi-fi	21 days ago
Hounslow	E-mail	23 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Ben Smart (@BenSmart1) reported 1 minute ago from Watford, England

  Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

• 
  Dharmendra Mosaheb (@dmosaheb) reported 1 minute ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 8 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  L€i§h ©l@®k (@leighbike636) reported 10 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Phil (@hastiecamera) reported 20 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

• 
  Monopoly Dog (@DogMonopoly) reported 23 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  Martin Woodward (@MartinWoodward2) reported 24 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Alex White (@AlexWhiteGB) reported 24 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Phil (@hastiecamera) reported 27 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

• 
  Umi (@Umi_Hawa) reported 31 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Amandip Sidhu (@AmandipSidhu2) reported 33 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Andrew Wright (@AndrewW66554842) reported 35 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  Monopoly Dog (@DogMonopoly) reported 41 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  elyob (@elyob) reported 42 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Ilse (@IlseHoward) reported 44 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  Greyman (Gary A) (@GaryAblett3) reported 47 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Rupert Cheek (@rupertcheek) reported 48 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  trina_latham (@trina_latham) reported 52 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Gaurav Patel (@gauravity) reported 58 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 59 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 1 minute ago

  @Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!

• 
  Verified Jedi (@LoZeno) reported 4 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  Kyle Ralph (@KyleRalphtdtr) reported 6 minutes ago

  @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

• 
  em b (@emb99483795194) reported 6 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  f_ar_co (@f_ar_co) reported 9 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

• 
  Matthew Broadway (@matthewb79) reported 10 minutes ago

  @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?

• 
  DaftApeth 🐦 🕊️ (@madanna69) reported 11 minutes ago

  @AlexanderGaeta6 @Plusnet it's been bad for us most of the 22 months we've been with them. switching in april - not worth the effort keep complaining

• 
  Gary Vince (@garyvince1981) reported 12 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  Mel D (@MelJD46) reported 13 minutes ago

  @plusnet where did it all go sk wrong. Where did you get the idea i would be pushed around and treated like an idiot with no choices ? #megafail

• 
  Charlotte (@bagpussforeva) reported 13 minutes ago

  @Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting