Plusnet Outage Report in Hayes, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (14%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Northolt, Wandsworth, Hammersmith, Watford, Paddington, Southall, Wembley, Feltham, Brentford, Barnet, Woking, Fulham, Epsom and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Northolt |
Internet | |
| Wandsworth |
||
| Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
-
The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
-
Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
martin sinclair
(@martinsinclair4) reported
@Plusnet This company needs shutting down permanently it's illegal what they're doing not being able to provide an internet and phone connection is terrible I've cancelled my direct debit and refusing to pay a single penny until I have proper internet connection and phone line
-
BlinkinEll
(@BlinkinEll) reported
@plusnethelp hi as I'm sure you will knie, the Plusnet customer service line has a recorded response stating 'cannot take calls, try tomorrow'. How do I get an update on my order / change from current provider to Plusnet please?
-
Lady Jane
(@CalamityMum) reported
@Plusnet just signed up. Broadband was working for about 30 mins. Can't sign in now. Waiting on helpline for over half an hour already. Can anyone help?
-
Julia Melville
(@julia_melville) reported
@Plusnet Hi we have a problem with our business internet connection. I’ve spoken to one of your colleagues but we didn’t get very far as Google was down, we got cut off the call and she didn’t ring back!!This is becoming urgent and I would really appreciate some support . Thanks
-
Emilie Whitaker
(@Dr_EmWhitaker) reported
@BarclaysUKHelp unable to respond to your text message because @Plusnet don't allow short code numbers on their network. Tried live chat X3 times. First no response from advisor, second the app logged me out then back, now, no response.
-
James Bryce
(@James_Bryce) reported
@plusnethelp Have signed up with plusnet. u/n: jamesbryce. I believe current provider (Sky) is disconnected once your service is running. However, the Sky service was set up by my daughter, Hester Owenhill, same address & phone number. Your advice please. James Hill.
-
John Glancy
(@jgscotland) reported
@Plusnet I’m a new customer who has been trying to get through to you most of the day as my internet is down and I’ve held for over 20 minutes on several occasions only to be cut off! To make matters worse, your live chat is down!
-
ally...💚
(@_elliottxo) reported
@Plusnet @plusnethelp I’ve come home and seen that my broadband had no connection. Tried to see if there’s a service problem and there’s no signs of a problem! Any help would suffice please
-
Horatio
(@power_of_h) reported
So glad I’m paying for @plusnethelp @Plusnet and so far in the last hour it’s crashed 5 times! Yet they have not informed customers of issues
-
soph🏙
(@Phielalu) reported
@HannahRose1401 @Plusnet @plusnethelp I get issues on Plusnet with prime too. Except I don’t get it on any other streaming service, just prime and it’s doing my nut in. In the last week it seems to have blocked the app completely from use.