Plusnet Outage Report in Hayes, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (14%)
-
Total Blackout (11%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Paddington, Hammersmith, Fulham, Brentford, Kensington, Barnet and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| London |
Total Blackout | |
| Paddington |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
-
Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
-
trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Plusnet
(@Plusnet) reported
@deykamol Sorry to see that and I'm sure we can help. Can you send us a DM along with your username please? - Adam - Plusnet Sheffield
-
Xenios Pavlou
(@XeniosPavlou) reported
@Plusnet need help with an issue that still has not been sorted
-
John
(@DogyoungJ) reported
@Plusnet I’ve asked your organisation 5 different time for a complaint contact and you don’t give me an answer.
-
Gary Dickson
(@eepgjd) reported
@Plusnet broadband down in Sheffield S6. Is this a general problem or just me? Rebooting router didn't help.
-
Elaine Matheo
(@ElaineMatheo) reported
PLUSNET MIS SOLD A PACKAGE THAT DOES NOT WORK IN MY AREA AND HAS MY MONEY FOR TWO MONTHS PLUSNET IS NOT A RELIABLE COMPANY AND THEIR CUSTOMER SERVICE DO NOT TELL THE TRUE DO NOT TRUST PLUSNET
-
Steve Eustace
(@Road_Tripping) reported
@Plusnet hi, network appears to have been down all afternoon in the BS49 area. Is there a reason? And indeed a resolution? Thanks
-
Stuart
(@Stuart29771396) reported
Have a friend using #plusnet and no one wants to sort this problem out, because he doesn’t know his log-in details.
-
Joe Ratcliffe
(@joe__ratcliffe) reported
@Plusnet please can you help me find my landline number?
-
Puneet Prakash
(@Master_P1) reported
@Plusnet worst service ever. New installation has taken over a month, with 4 engineers visits which have fizzled out to nothing. Both Plusnet and OpenReach blaming each other.
-
TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻