Plusnet outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent Plusnet outage reports came from the following cities: Southall, and Hammersmith.

City	Problem Type	Report Time
Southall	Internet	17 hours ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Internet	12 days ago
Hammersmith	Internet	13 days ago
Hammersmith	Total Blackout	22 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  L€i§h ©l@®k (@leighbike636) reported 2 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Monopoly Dog (@DogMonopoly) reported 9 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  Andrew Wright (@AndrewW66554842) reported 9 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  elyob (@elyob) reported 9 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Gaurav Patel (@gauravity) reported 9 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Monopoly Dog (@DogMonopoly) reported 18 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  Ilse (@IlseHoward) reported 26 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 28 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Alex White (@AlexWhiteGB) reported 28 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Greyman (Gary A) (@GaryAblett3) reported 31 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Amandip Sidhu (@AmandipSidhu2) reported 31 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  5OMOFD 🧐 (@joe_deakin) reported 33 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Dharmendra Mosaheb (@dmosaheb) reported 39 minutes ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

• 
  Rupert Cheek (@rupertcheek) reported 43 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Phil (@hastiecamera) reported 49 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

• 
  Umi (@Umi_Hawa) reported 51 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Ben Smart (@BenSmart1) reported 52 minutes ago from Watford, England

  Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

• 
  Rupert Cheek (@rupertcheek) reported 53 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Rupert Cheek (@rupertcheek) reported 54 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 57 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicky Robson (@Nicky_Robson) reported 3 minutes ago

  @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?

• 
  Rob Shelley (@ITVRobShelley) reported 4 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

• 
  Yorkshire Victor Meldrew+his dog (@TheMeldrew) reported 5 minutes ago

  @Girlw0ndr I've had EE for 2years now,so far never had any problems and definitely better than my previous supplier, Plusnet

• 
  GM Mark Howitt (@MarkHowitt) reported 7 minutes ago

  I actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 7 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  Claire Fox (@foxclaire1973) reported 8 minutes ago

  @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

• 
  Richard Baker (@BakeronBusiness) reported 13 minutes ago

  @EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?

• 
  Rob Dyson (@dysontour) reported 18 minutes ago

  @Plusnet @BECCABEAN You really aren't thinking about your customers. I asked a simple question about being moved whilst out of contract and just get the stupid bots.

• 
  Nooblets (@Noobletscom) reported 20 minutes ago

  @WeAreOpenreach @DCMS My Internet was working for less than a week, then I was disconnected. 1/ Why cannot Plusnet contact you, and ask if my internet is still active? 2/ Why can the public not contact you, to see if a Openreach team is in the area, and has disconnected people by mistake. (So they can fix their mistake there) 3/ Why can the public not contact you AT ALL! 4/ Why does the public have to wait 3 days for any problem that Openreach could have caused? Get a Systems Analyst in, (of which I am one), to find all the inadequate systems your managers are currently running! Because a 3 days wait for any problem, is something someone needs to get Fired for!

• 
  🇰🇪 (@MrLewisVuitton) reported 20 minutes ago

  @NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol