Plusnet outages and service status in Hayes, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received May 15, 6:38 PM GMT+1.
- Internet (67%)
- E-mail (11%)
- Total Blackout (11%)
- Wi-fi (11%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent Plusnet outage reports came from the following cities: Southall, Hammersmith, Wembley, Slough, Hounslow, Staines, and Brent.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Wi-fi | 1 day ago |
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Hammersmith
|
Internet | 4 days ago |
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Hammersmith
|
6 days ago | |
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Hammersmith
|
Total Blackout | 7 days ago |
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Hammersmith
|
Internet | 13 days ago |
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Hammersmith
|
Internet | 14 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Plusnet Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Ilse (@IlseHoward) reported from Richmond, England@inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, EnglandHopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Ben Smart (@BenSmart1) reported from Watford, EnglandHopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandLooks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
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Umi (@Umi_Hawa) reported from Harrow Weald, England@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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trina_latham (@trina_latham) reported from Richmond, England@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandSuffering a @Plusnet outage in KT3 @plusnethelp
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Amandip Sidhu (@AmandipSidhu2) reported from Watford, England@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandAnyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, EnglandIs Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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elyob (@elyob) reported from Kingston upon Thames, England@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Gaurav Patel (@gauravity) reported from Richmond, England@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Crowther (@MarkTWIC) reported@Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.
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Wendi Sheard (@WendiSheard) reported@Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?
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Alecia 🦄 (@leeshthomasxo) reported@Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?
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Rich Foxen (@RichFoxen) reported@WeAreOpenreach Hi, Openreach works at the end of Upper Park Road in the CO7 area seem to have caused a broadband outage for me (PlusNet customer). Connection dropped around 9pm on Tuesday 17th of January. Can you check if this is related and advise? Thanks!
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Verified Jedi (@LoZeno) reportedI swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..
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gazza (@ShaunGaz) reported@Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet
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rosie posie (@rosieon25371922) reported@Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.
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Big Dave (@bigdavesnokia) reported@ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for £7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.