Plusnet outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent Plusnet outage reports came from the following cities: Hounslow, Staines, Hammersmith, Brent, Egham, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner, Windsor, and Teddington.

City	Problem Type	Report Time
Hounslow	E-mail	1 day ago
Staines	E-mail	2 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Wi-fi	10 days ago
Brent	Internet	11 days ago
Hammersmith	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Ilse (@IlseHoward) reported 44 seconds ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  5OMOFD 🧐 (@joe_deakin) reported 3 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Ben Smart (@BenSmart1) reported 3 minutes ago from Watford, England

  Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

• 
  Phil (@hastiecamera) reported 12 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

• 
  L€i§h ©l@®k (@leighbike636) reported 13 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  trina_latham (@trina_latham) reported 17 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Rupert Cheek (@rupertcheek) reported 20 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  elyob (@elyob) reported 24 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Monopoly Dog (@DogMonopoly) reported 27 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  elyob (@elyob) reported 30 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Phil (@hastiecamera) reported 30 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

• 
  Andrew Wright (@AndrewW66554842) reported 33 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 34 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Amandip Sidhu (@AmandipSidhu2) reported 36 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Rupert Cheek (@rupertcheek) reported 45 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Dharmendra Mosaheb (@dmosaheb) reported 52 minutes ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

• 
  Alex White (@AlexWhiteGB) reported 54 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Rupert Cheek (@rupertcheek) reported 57 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Gaurav Patel (@gauravity) reported 58 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 58 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alyssa Jade C (@AlyssaJade7274) reported 4 minutes ago

  @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 5 minutes ago

  @AethyrUlf @Plusnet Just noticed it didnt send the first post.... But you get the idea :P I worked at the largest internet company where I live, know a big thing or two on how it all operates. there's probably an issue with your COAX, DSL or FIBER. going into your place. it all depends... where..

• 
  Andy Bowes-Roden = = (@AndyRoden1) reported 8 minutes ago

  @mark395625 To be fair to Plusnet, it's not responsible for the network. But it can see the connection dropping like crazy. That would suggest strongly it's not fixed. So why claim it is when it self-evidently is not?

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 11 minutes ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  Damilola 🌺 Arewa (@damstar_) reported 14 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

• 
  Alasdair (@AlasdairUK) reported 15 minutes ago

  @Plusnet Hi, do you still offer support via this method?

• 
  Herr Markle Potz (@marklpotts) reported 18 minutes ago

  I shall soon finally be free of @Plusnet I have hated every single moment of being a customer of them.

• 
  Neil Skinner (@Randomizerbot) reported 19 minutes ago

  @evsmiles @TeslaFamilyYT @Starlink Well you would have the same problem with starlink. Plus way slow upload speeds and much worse ping. Plusnet 1Gig fibre here connected into a Deco BE65 mesh and I get up to the advertised speed through the house on WiFi.

• 
  Carl Fandidango (@ComTekMan) reported 23 minutes ago

  @CommsOmbudsman Elderly vulnerable customer (80s, health issues) left without reliable phone for weeks due to failed BB migration. Plusnet initiated transfer to EE, OR install failed, EE cancelled order despite OR advice to proceed when ready. Repeated faults even after "repair".

• 
  peter shankley (@PHaven4668) reported 25 minutes ago

  @Plusnet Re changes to email service, still had no contact from Greenby ?? What do I do??