Plusnet outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent Plusnet outage reports came from the following cities: Hammersmith.

City	Problem Type	Report Time
Hammersmith	Internet	16 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	Total Blackout	10 days ago
Hammersmith	Internet	24 days ago
Hammersmith	Internet	1 month ago
Hammersmith	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 4 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Andrew Wright (@AndrewW66554842) reported 7 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 12 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  L€i§h ©l@®k (@leighbike636) reported 13 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 14 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Rupert Cheek (@rupertcheek) reported 15 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 18 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  Dharmendra Mosaheb (@dmosaheb) reported 23 minutes ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

• 
  Umi (@Umi_Hawa) reported 23 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Phil (@hastiecamera) reported 26 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

• 
  trina_latham (@trina_latham) reported 27 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Monopoly Dog (@DogMonopoly) reported 29 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  elyob (@elyob) reported 35 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Rupert Cheek (@rupertcheek) reported 35 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Monopoly Dog (@DogMonopoly) reported 38 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  Ilse (@IlseHoward) reported 42 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  elyob (@elyob) reported 48 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Greyman (Gary A) (@GaryAblett3) reported 51 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Martin Woodward (@MartinWoodward2) reported 59 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Ben Smart (@BenSmart1) reported 59 minutes ago from Watford, England

  Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bri 💙 (@OriginalBigBri) reported 7 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  NMP (@NDP2022) reported 8 minutes ago

  @Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.

• 
  Wessex Wyvern (@WessexWy) reported 11 minutes ago

  @BasilTheGreat It's worse, if you have BT, EE, or Plusnet broadband with their router, part of YOUR bandwidth & electricity is used to help provide THEIR public WiFi network. (It's hidden in the Ts & Cs but you can opt out in your account settings)

• 
  Rob Dyson (@dysontour) reported 12 minutes ago

  @Plusnet @BECCABEAN You really aren't thinking about your customers. I asked a simple question about being moved whilst out of contract and just get the stupid bots.

• 
  Prof Neil Martin (@ThatNeilMartin) reported 13 minutes ago

  Hey @Plusnet, you bandits. You fail to inform me clearly that I'm out of contract, then whack my bill up by 100% while then offering me one that is 50% less. Why not offer the latter in the first place? Vile shower @Ofcom @WhichUK. Oh, and your emails are dead do-not-reply ones.

• 
  jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported 19 minutes ago

  @PlusNet/#Greenby email server is down again. (From previous experience, it'll be back, but may take many hours.)

• 
  Martyn Lucas (@Martyn_Lucas) reported 23 minutes ago

  @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

• 
  Robin Sergeant (@rsergeant) reported 23 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price

• 
  GM Mark Howitt (@MarkHowitt) reported 27 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  Rob Shelley (@ITVRobShelley) reported 27 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful