Plusnet outages and service status in Hayes, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (63%)
- Wi-fi (38%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, Northolt, Southall, Wembley, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Wi-fi | 8 days ago |
|
Hammersmith
|
Internet | 12 days ago |
|
Hammersmith
|
Internet | 18 days ago |
|
Hammersmith
|
Internet | 21 days ago |
|
Northolt
|
Wi-fi | 24 days ago |
|
Hammersmith
|
Internet | 24 days ago |
Community Discussion
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Plusnet Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandSuffering a @Plusnet outage in KT3 @plusnethelp
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🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, EnglandPlusnet went down exactly at midnight... :/
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Umi (@Umi_Hawa) reported from Harrow Weald, England@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandLooks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Amandip Sidhu (@AmandipSidhu2) reported from Watford, England@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, EnglandHopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
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David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Alex White (@AlexWhiteGB) reported from Hillingdon, England@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandAnyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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elyob (@elyob) reported from Kingston upon Thames, England@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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elyob (@elyob) reported from Kingston upon Thames, England@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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trina_latham (@trina_latham) reported from Richmond, England@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Ilse (@IlseHoward) reported from Richmond, England@inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻
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L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Shelley (@ITVRobShelley) reported@Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order
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𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported@R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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Carl French (@18sufc89) reported@Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus
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Rosie L (@DONNYDIVArl) reportedSo... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...
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Thomas Luke Robinson (@thomaslukerobin) reported@Plusnet my wifis been down all day, told I need to book an engineer, text service hasn't replied and when I call says issues with your system to book engineers?
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Louise Edwards (@LouiseE53079472) reported@Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.
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GM Mark Howitt (@MarkHowitt) reportedSlighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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(((Mark Hoffmeister))) 🔼 (@drasnah) reported@Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.
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BSox T (@BsoxT52516) reported@MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly