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Plusnet outages and service status in Hayes, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Apr 19, 10:02 AM GMT+1.
  • 45% Internet (45%)
  • 27% E-mail (27%)
  • 27% Wi-fi (27%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent Plusnet outage reports came from the following cities: Wembley, Slough, Hammersmith, Hounslow, Staines, and Brent.

CityProblem TypeReport Time
Wembley Internet 3 days ago
Slough E-mail 6 days ago
Hammersmith Wi-fi 11 days ago
Hounslow E-mail 13 days ago
Staines E-mail 13 days ago
Hammersmith Internet 15 days ago

Nearby cities with recent reports

Wembley

1 recent signals

3 days ago
Slough

1 recent signals

6 days ago

Community Discussion

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Plusnet Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • IlseHoward
    Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • dmosaheb
    Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • AlexWhiteGB
    Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • leighbike636
    L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • hastiecamera
    Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

  • AmandipSidhu2
    Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • hastiecamera
    Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

  • MusicSkypirate
    🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • joe_deakin
    5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • BenSmart1
    Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • AndrewW66554842
    Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • Umi_Hawa
    Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • GaryAblett3
    Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • MartinWoodward2
    Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • beccakst
    becca (@beccakst) reported

    @Plusnet hello, could someone please help me with a little issue I’m having just now, may thanks

  • DONNYDIVArl
    Rosie L (@DONNYDIVArl) reported

    So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

  • DJisatwit
    Dan (@DJisatwit) reported

    @Plusnet why is your website so slow all the time? Everything else works fine

  • Seffuel
    Seffuel Bloodmoon | Béta (@Seffuel) reported

    @AethyrUlf @Plusnet Just noticed it didnt send the first post.... But you get the idea :P I worked at the largest internet company where I live, know a big thing or two on how it all operates. there's probably an issue with your COAX, DSL or FIBER. going into your place. it all depends... where..

  • AbiSpurs26
    Abi (@AbiSpurs26) reported

    Has anypne else's @Plusnet gone down

  • BsoxT52516
    BSox T (@BsoxT52516) reported

    @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

  • kelly960
    Kelly (@kelly960) reported

    Plusnet are sending an engineer out tomorrow afternoon, and they better be able to fix it!!! We haven’t even watched Emmerdale today, this is ******* bullshit.

  • TheDivineFrog
    Frog Princess 🐸 (@TheDivineFrog) reported

    @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

  • VRvalley
    Freedom Valley (@VRvalley) reported

    @PlusnetHelpHub As I previously stated I'm not a Plusnet customer, I am monitoring the situation.

  • darylh49
    Darly (@darylh49) reported

    @tandleman @Plusnet Hi Plusnet. I am getting a login to server error on my email client. Also can't get into webmail on your website. Any news please?