Plusnet Outage Report in Hayes, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent Plusnet outage reports came from the following cities: Radlett, London, Mitcham, Paddington, Fulham, Ealing, Finchley, Bushey, North Finchley, Wembley, Carshalton, Isleworth, Cricklewood, Brentford and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Total Blackout | |
| London |
||
| London |
Internet | |
| Mitcham |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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sky wifi hate account
(@OLLYW00D) reported
@BradWilly69 okay well fun fact the plusnet is already down and i’m packing my bags and living with you
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Plusnet
(@Plusnet) reported
@writebydan Hi there, I'm sorry to hear you're having issues with your broadband. If you answer the question as though there is no fault with the phone, it will progress onto the broadband related questions. -Tony Plusnet Sheffield
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craig currie
(@craig_currie) reported
@Plusnet my plusnet internet is running terrible and has done now for while losing connection is a daily occurrence and are now thinking let’s just get shot of it. Absolutely rubbish
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Paul~old WSAG nerdboarder~ 🟨🟥
(@EFC_Wolfstein) reported
@Plusnet @plusnethelp Great service from your team and @WeAreOpenreach this morning. I had lost my internet connection on Saturday morning and it was all sorted by 0930 this morning after the engineers (James and Danny) found the fault and fixed it.
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Jim Noble
(@Jimnoble1) reported
@Plusnet I WISH NOW WE HAD NEVER SIGNED UP WITH PLUSNET AS ITS CUSTOMER SERVICE IS RUBBISH
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Peter Ray
(@Pencilsqueezer) reported
@Plusnet Suddenly my broadband speed has dropped. I pay you for a service. Please provide me with what in good faith I pay you for.
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Lyndsey
(@Lyndsey84772843) reported
@Plusnet I'm having extremely slow speeds and my router has now dropped out at least 8-10 times within the last hour. The Internet has been very unstable for the past few days. Please contact me ASAP to resolve
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Kay
(@kayalclo) reported
@Plusnet Shocking customer service. Trying to sort my elderly mums bill which is wrong. Won’t speak to me as I’m not named on a/c (which I was added 2.5 yrs ago when my dad passed away) Mum now really upset & has to ring to add me. Trying to get through to sort out!!!
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Pa Fordson
(@PaFordson) reported
Hey @Plusnet No phone, no internet for 12 hours. Can’t call on mobile because we use internet due to remote location and lack of mobile signal ... over to you
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Arthur
(@Athurize) reported
@Plusnet woke up at 7am to a red light and the broadband symbol flashing red. Tried all the usual recommended tricks to fix it and nothing works. Would love to know if this is a current issue and not just me. Working from home is kind of impossible when your Internet stops workin