Plusnet Outage Report in Hayes, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Edgware, Hammersmith, Watford, Paddington, Hounslow, Slough, Southall, Barnet, Hampton, Walton-on-Thames, Northolt, Wandsworth, Wembley and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Edgware |
TV | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steg T Dinosaur 🇺🇦
(@StegTheDinosaur) reported
@Plusnet hey guys, having issues with mobile signal in TN12 area. Any issues?
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Julian Arthurs
(@JulianArthurs71) reported
@Plusnet if your going to charge me double what you charge everyone else do you think you could provide an internet service?
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Plusnet
(@Plusnet) reported
@iamduncan I can see that you have since discussed this with our technical support team and an engineer visit has been arranged so that this can be investigated further. Please get in touch on here if there's anything that you'd like to discuss in the meantime. Regards, Emily Plusnet Leeds
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Leanne
(@LeanneBennett) reported
Unbelievable. @Plusnet is definitely the #worstcompany I have ever dealt with. (And that includes you @Airbnb!) Not only have they overcharged me multiple months, given me a terrible rate, mishandled my move, promised things they didn’t do, now that I’ve moved on
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Not A Number 🇺🇦
(@AdrDwn101) reported
@NortonSupport Hi Neha thank you for your reply. Whatever the problem was yesterday it is now fixed and I have Migrated to Norton with Plusnet
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ThatMusicFan 🎮
(@scribedby) reported
@Plusnet Fuming with you lot at the minute. Half a service since service start yet paying full price. Past on from pillar to post. No manager call back to resolve my issue. This is not acceptable. Then quoted £224 to leave. Your having a laugh!
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Alana Ashby
(@AlanaAshby12) reported
@Plusnet please can you assist with my bill? I have called but the lines are so busy. I am due a refund or credit for a drop in service but nothing has been done.
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Aled Roberts
(@aledrob) reported
@Plusnet I’d rather @plusnet answer my issue and recover my mailbox
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Melissa
(@Meliissa92) reported
@Plusnet why is your service so shocking. Can’t open any web pages as it says I haven’t paid my bill when I have!
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Cllr John Baker
(@JBaker_Ind) reported
Service failed at 5pm at MK178HZ. Router can't connect. @plusnet #plusnet