Plusnet Outage Report in Hayes, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (14%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hampstead, Paddington, Hammersmith, Fulham, Brentford, Kensington, Barnet and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hampstead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
-
Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
-
Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
-
miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
-
Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
-
Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
-
Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
-
Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
-
Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
-
5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
-
Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
-
🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
-
Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
steve heard
(@steveheard11) reported
@wrexham anyone got plusnet internet outage in ruabon been off since 9 ish
-
Maple Delight
(@mapledelight69) reported
@Plusnet Thanks, internet just dropped again just as family about to watch something. Rang plusnet on Friday and got absolutely zero tech support just that they would send an engineer monday (today) and they would telephone me first,no call, no engineer.
-
Maple Delight
(@mapledelight69) reported
@Plusnet Down again #plusnet this is ridiculous !!!!
-
Jamie Moore
(@ConserveMoore) reported
@Plusnet Is your broadband service down on the Wirral or is it just me?
-
Plusnet
(@Plusnet) reported
@MeetaStar5 Hi Meeta, cancellation is one of the few things we can't support with via this support channel. If you're looking to cancel your broadband service, you can reach our Cancellation Team on 0330 123 9197 who can look into this for you. -Tony Plusnet Sheffield
-
Cerberus
(@Cerberu81598070) reported
@Plusnet how long before a refund cheque for no service arrives please?
-
Chordie
(@chordcatcher) reported
Once again my internet is out. This is the 6th time in 2 days, wtf is going on with @Plusnet?
-
Plusnet
(@Plusnet) reported
@JeanJar91295156 Our address is; Customer Services Team Plusnet Mobile The Balance 2 Pinfold Street Sheffield S1 2GU Is there anything else I can help with today? (2/2) -Sammy- Team Sheffield
-
Sharon Brown
(@SharonB99476985) reported
@Plusnet Plusnet is the worst broadband I have ever encountered, only been with them a few months and to think I signed up for an 18 months contract. It goes off completely 4-5 times a day, my films stop when I watch Netflix and when they don’t stop the sound goes off. Don’t get Plusnet🤬
-
Plusnet
(@Plusnet) reported
@Carl27513 Hi Carl, thanks for getting in touch and I'm sorry to hear your nan is looking to leave us. To find out if she may be subject to cancellation fees, I'd recommend giving our Cancellations Team a call on 0800 013 2632; who can help find out for you. -Tony Plusnet Sheffield