Plusnet Outage Report in Hayes, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Northolt, Wandsworth, Watford, Paddington, Southall, Wembley, Feltham, Brentford, Barnet, Woking, Fulham, Epsom and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Northolt |
Internet | |
| Wandsworth |
||
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Andrew Wright
(@AndrewW66554842) reported
from
Rickmansworth, England
@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@HMS_Hattie Hi Hattie, very sorry. There is a line at the address, however we've found that the line isn't compatible with our service. We need to get an engineer out for you to convert this line. This wasn't identified until after the sign up, apologies. - Cal, Plusnet Leeds
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Richard Bater
(@BaterRichard) reported
@Plusnet Hi, no the issue has not. I spoke with your team on Saturday morning and was on the calm 45 mins. Lovely girl not her fault. Said my router was broke. Barely used the thing. Crap service
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Jez
(@NinjaJez) reported
@Plusnet are you aware of any outages in South London? Just had our evening disrupted by a service failure and restarting the router's not helping.
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Plusnet
(@Plusnet) reported
@WinderAsInMere If you're still having issues following the estimate response time noted on the ticket, let me know and I'll look into this further for you. -Tony Plusnet Sheffield
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Keith Young
(@KeithGYoung) reported
Never had to call before, so it was with trepidation I called @Plusnet. The call? A quirky email problem. The result? Call answered within a minute, super-friendly person on the other end who hadn't heard of the problem before, but made calls at her end and sorted it. Good job.
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Hannah Forest 🔴⚪⚽
(@hannahforest) reported
I've switched phone providers from Vodafone to Plusnet. I have been without a service since this morning and put in new SIM and it says the SIM is locked. I used a PAC to move my number. Anybody know if this will be resolved?
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Nic
(@NicolaCarle2) reported
@Plusnet I dont need the engineer a colleague of yours phoned me today and tested the connection and the fault is in the router so a new one is getting sent out. Thank you for the most excellent customer service
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Deckles #FBLC
(@Deckledog) reported
@mariepercival @Plusnet Ive just signed another contract with Virgin, managed to keep the same deal I signed up to 18 months ago, they’re the only ones who can provide fast fibre broadband in our area…BT have been so slow reaching our area. Vodafone & EE offering 5g broadband
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Jelly Fletcher
(@JellyWTBelly) reported
@Plusnet Who can I speak to regarding an issue with PlusNet Mobile billing? Thanks in advance
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potato queen🥔
(@yanpotatoqueen_) reported
@Plusnet do I need to call or can somebody look into my Internet pls? my router keeps flashing orange then going blue but devices say I need to sign in, I do, then it flashes orange again - this started abt 9pm