Plusnet Outage Report in Hayes, Greater London, England
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The latest reports from users having issues in Hayes come from postal codes UB3.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent Plusnet outage reports came from the following cities: Fulham, London, Golders Green, Ealing, Hendon, Radlett, Wembley, Hounslow, Southall, Bushey, Shepherds Bush, Paddington, Acton, Earlsfield and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Total Blackout | |
| London |
Internet | |
| Golders Green |
||
| Golders Green |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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David Neil Robinson
(@DDIGITALMEDIA) reported
from
Ealing, England
@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Andrew Wright
(@AndrewW66554842) reported
from
Rickmansworth, England
@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca DeLozier
(@BexBMe) reported
@Plusnet I just placed a SIM-only order but noticed the delivery address auto-filled incorrectly. Customer services says they're unable to amend the address or cancel the order... what's up with that? #WheresMySIM
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Mark
(@markfaulkner67) reported
@Plusnet Will you stop phoning and emailing me regarding customer service, future billing and price increases. I want only 1 phone call Tell me when the engineer is coming to connect me to a service you have the cheek to charge me for. Also stop telling me I’m taking ownership.
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SeaSwine 🦀
(@SeaSwine9) reported
@Plusnet Our landline phone is down ( our internet is fine). Can we get help please?
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SportzMama
(@Sportzzmama) reported
@TheCloudBeeTTV @Plusnet That's so crappy...hang in there bee.
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Flowers of Bath
(@FlowersOfBath1) reported
@Plusnet still no phone line and I’m still no further forward days later. Constant flow of incorrect information being given to me and no one resolving the problem! I’m a small business, I cannot run my business with continual issues due to Plusnets support team being useless!
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Rebecca DeLozier
(@BexBMe) reported
@Plusnet Just placed a SIM-only order but noticed delivery address had auto-completed incorrectly. Customer service said they're unable to edit it despite order being placed minutes earlier. What's up with that...? #WheresMySIM
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Harjit
(@harjybop) reported
@Plusnet still waiting for my number to transfer over from old provider. Told would be Wednesday now told could be whenever??? Awful service. Why did I switch!
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eimear 🧶
(@eimeargination) reported
Fair play to Plusnet for having a button on my account page to get a new discounted deal rather than making me go through the faff of phoning and pretending I want to cancel
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Blank
(@AQueerPanda) reported
Well plusnet is rated 1.8 on trustpilot, which surprises me coz I've used them before and had zero problems. I'm torn between them and One Stream, which TP rates 4.5 :P Everything is a roll of the dice, sod it, One Stream it is :P
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RD
(@Ruthyrooroo) reported
@Plusnet my broadband has been down since yesterday. BS15 area. Is there a problem in this area or is it just me? I’ve done all the usual things to reset it, still no joy.