Plusnet Outage Report in Hayes, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Walton-on-Thames, Hammersmith, Northolt, Wandsworth, Watford, Paddington, Southall, Wembley, Feltham, Brentford, Barnet, Woking, Fulham and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Walton-on-Thames |
||
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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turned to fire
(@turnedtofire) reported
PlusNet in public: "We're making calls to Syria and Turkiye free in light of the situation/people's need to contact family." Me: "Aww, what a nice, humanitarian decision." PlusNet in customer emails: "We're jacking your prices up by £3.46 a month (i.e. another £41.52 a year)."
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Pip
(@pipmadeley) reported
@Plusnet Thank you. The actual physical connection goes down, so the underlying protocols that control the DSL signals goes down. Personally I think it's losing connection to your management systems, which are dropping the connection.
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Pip
(@pipmadeley) reported
@Plusnet Thanks for your help, Curtis. 15 March is quite long to wait for a visit. My contract ends 3rd April. How much notice do I have to give to leave Plusnet? I don't wish to renew my contract until the problem is resolved, nor do I want to be charged double if I fall out of contract.
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happy:0)
(@nhh322000) reported
@pipmadeley @Plusnet Same ours was too, but the thing I brought connects to something else, its not an ideal solution as vodafone investigate, but at least it plugs the gap so we are not without internet during 1-4am
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caroline soul
(@carrianne2208) reported
@plusnet. Your website reports no issues but a few times today, my Internet has gone off for 15-20 minutes. Resetting hub doesn't work. Not impressed. Trying to study on my tablet and WiFi keeps going off! Training website doesnt work on phone!
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Mariusz 👷
(@Mariusz_MHS) reported
How hard can it be to reply to your customers? My internet signal disappeared - I'm working from home and just had installed "award winning" fibre broadband from #plusnet I've reached out to troubleshooting tool online and the CS chat - no luck. Happy Valentines Day #plusnet
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Sophie G Collins
(@sophiegcollins) reported
@bencsmoke Plusnet is actually legit nice! Always have a good time with them. Good customer service, decent cost, good connection. I rate em.
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Paula Hammond
(@writer_paula) reported
Finally have one bar on my mobile after a week of no service @Plusnet No warning it was happening. No updates. No easy way to complain. No way to do business or contact people in emergencies. But I notice @Plusnet has no problem billing me for the full service today. Shocking.
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Graeme Pugh
(@TropicKnight) reported
@ThreeUK’s network is appalling. London Bridge and I can’t even take a phone call. Expensive for a service that isn’t even fit for service. As for your team that said they’d fix the problem, all lies. Looking forward to starting with @Plusnet in a day or two.
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Ian Fisher
(@Ianf60Fisher) reported
@Plusnet why can't I email plusnet via email about a broadband issue. It seems that plusnet is blocking me accessing a domain that I own.