Plusnet Outage Report in Hayes, England

Problems in the last 24 hours in Hayes, England

Plusnet signals over the past 24 hours, with local activity from Hayes, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Hayes, England

The most recent Plusnet outage reports came from the following cities: Richmond, Wandsworth, Southall, and Hammersmith.

City	Problem Type	Report Time
Richmond	Internet	4 days ago
Wandsworth	Internet	15 days ago
Southall	Internet	16 days ago
Hammersmith	Internet	18 days ago
Hammersmith	Internet	24 days ago
Hammersmith	Internet	28 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  L€i§h ©l@®k (@leighbike636) reported 2 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Ben Smart (@BenSmart1) reported 2 minutes ago from Watford, England

  Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

• 
  Andrew Wright (@AndrewW66554842) reported 4 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  Umi (@Umi_Hawa) reported 9 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Sarah Morton (@SarahMorton6) reported 10 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Harrison2020 (@Harrison20202) reported 16 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Gary Reynolds (@Gutbuster40) reported 23 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

• 
  Phil (@hastiecamera) reported 24 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

• 
  Gary Reynolds (@Gutbuster40) reported 30 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Kevin Dewes (@kevindewes) reported 32 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  Rupert Cheek (@rupertcheek) reported 32 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  trina_latham (@trina_latham) reported 37 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  K Jackson (@kjackson1984) reported 42 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 43 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  Gary Reynolds (@Gutbuster40) reported 43 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  Kevin Dewes (@kevindewes) reported 52 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Monopoly Dog (@DogMonopoly) reported 52 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  247 London Locksmith (@247LondonLocks) reported 58 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  elyob (@elyob) reported 58 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Gary Reynolds (@Gutbuster40) reported 59 minutes ago from Barnet, England

  @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wattery filth (@watteryfilth) reported 4 minutes ago

  @Danjsalt @SkyUK Plusnet, very good support

• 
  Rockposer Dot Com (@rockposer) reported 5 minutes ago

  It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach

• 
  Meersham (@Schmuley_Schlo) reported 9 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Jason F (@jasonFr54781642) reported 11 minutes ago

  Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

• 
  Atholl Allan (@AllanAtholl) reported 12 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  REBECCA (@BECCABEAN) reported 16 minutes ago

  Confused, you will no longer be providing a service to me and offered me to terminate fee free and move to BT . Attempted to move to BT , who couldn't provide the service I needed so found elsewhere. You're now trying to charge me early termination fee?? Why? @Plusnet

• 
  Nicky Robson (@Nicky_Robson) reported 19 minutes ago

  @Plusnet I'm dealing with my father's estate & customer services won't help me - how do you deal with a bereavement query when the deceased username is not known?

• 
  mitchelle holland (@mitchlog) reported 20 minutes ago

  @CatharineHoey Noticed British Gas and Plusnet used cheques to issue refunds 😵‍💫

• 
  Nicky Robson (@Nicky_Robson) reported 21 minutes ago

  @Plusnet Hoping to update about a positive outcome from this interaction and that Plusnet can resolve this problem. However will also post if the result is disappointing

• 
  Jabberwockydoodah 🪐🌙 ☀️ 💫✨🌍🌕☄️⚡️🌪️ (@VIx666) reported 24 minutes ago

  @Plusnet Why is my mum who has been a long time customer of yours not getting as good a deal as a brand new customer?