Plusnet

Plusnet Outage Report in Stanmore, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stanmore, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stanmore, Greater London, England 04/23/2024 22:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanmore, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, Harringay, Islington, London, Camden Town, Slough, Bushey, Tower Hamlets, Enfield Town, Bermondsey, Fulham, Paddington, Wembley, Radlett and City of Westminster.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomHackney Internet
United KingdomHarringay Internet
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stanmore, England

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JellyWTBelly Jelly Fletcher (@JellyWTBelly) reported

    @Plusnet Who can I speak to regarding an issue with PlusNet Mobile billing? Thanks in advance

  • RiRiarose Ria (@RiRiarose) reported

    @Plusnet Having a lot of internet connection problems (Inverness) this past week. 6 times today! Is there BT works ongoing ? Router switched off/on, intermittant orange light flashing. Download speed below 4mbps/upload speed below 1mbps.

  • Plusnet Plusnet (@Plusnet) reported

    @WinderAsInMere If you're still having issues following the estimate response time noted on the ticket, let me know and I'll look into this further for you. -Tony Plusnet Sheffield

  • keepitsimpleltd KeepITSimple (@keepitsimpleltd) reported

    @Plusnet when did you stop providing services in Northern Ireland ? Trying to get a customer to avail of your business broadband and your sales guy has come back with "I’ve just seen this is a provide for Northern Ireland....we are unable to provide services in Northern Ireland"

  • MrsRLewis Rebecca Lewis (@MrsRLewis) reported

    @Plusnet hello Iv been having issues connecting wirelessly to my broadband on my phone. It can be intermittent and none existent in some rooms even when it says I have WiFi. Can you help?

  • Plusnet Plusnet (@Plusnet) reported

    @WinderAsInMere Hi Claire, I'm sorry to hear you're having issue with your connection. I suspect the page you're seeing is generated by the router, so if you haven't already; I'd recommend factory resetting the router for 15-20 seconds with a paper clip. -Tony Plusnet Sheffield

  • watpeter Peter WATKINS (@watpeter) reported

    @Plusnet My sim hasn’t arrived? But O2 have stopped my service? A bit lost, unable to communicate !

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet do I need to call or can somebody look into my Internet pls? my router keeps flashing orange then going blue but devices say I need to sign in, I do, then it flashes orange again - this started abt 9pm

  • 18Mason72 mason 🇬🇧 (@18Mason72) reported

    @Plusnet Nah just fix it it’s so slow and ****

  • MurrayCrescent Robert Smith (@MurrayCrescent) reported

    @Plusnet All I see is a line on the ground - a lovely day - and no BT Reach Engineer attaching one end of a wire to another, I've just cycled down the road - and no activity. Do you have any influence to get things done! Down since 29/1.