Plusnet Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE1, SE15, SE16 and SE5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, Hackney, Southwark, Wembley, London, Hammersmith, Newham, Romford, Croydon, City of London, Harringay, Brentford, Camden Town, Poplar and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Total Blackout | |
| Hackney |
Wi-fi | |
| Southwark |
Total Blackout | |
| Wembley |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Appleby 💙
(@rmappleby) reported
@Plusnet Two questions: 1) What is the ETA for native IPv6 support, and 2) What is the ETA for a FTTP offering? Thanks
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Tony Jones
(@aberfoodblog) reported
@Plusnet Dear @Plusnet When I'm staying at my auntie's and I ring you to say the phone line's gone dead, this isn't a "data protection issue" because: - It's been GDPR for years now - I'm not getting any personal information, I'm telling you about a fault on your equipment
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DermotMcL🇨🇮🇬🇧
(@Frakentash) reported
@Plusnet no mobile signal this morning in BN3! What’s happening?
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Mark for Democracy.
(@Markpettitt5) reported
If anyone is thinking about going on to PLUSNET don't I have waited 8 days for a sim card and it doesn't work, the after service help is terrible.
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Neil Brookes
(@Neil_BF) reported
@Plusnet what’s up with the network in Moulton (CW9)? I had over 6 trouble free years with EE, but just a few weeks after switching I’m now getting no service 😡
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Squirt McSquirtFace
(@SquirtTheCat) reported
@plusnethelp 💐 Ashley E, thanks for the phone conversation yesterday & email with Call Block & junk voicemail info. Very helpful! 5-star service from @Plusnet customer services, as always!
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Ajay
(@ajayg1234) reported
@Plusnet Morning, instead of posting stupid messages about camels why don't you scum bags do your job and call back customers when you said you would. #takemoneyoffdeadpeople
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Hendrik
(@DO9XE) reported
@rmappleby @noIPv6 @Plusnet We (business costumer, routing service) have native IPv6. There is a "field test" going on and if you ask your customer rep they can send you a form to fill out to be part of that test. IPv6 works fine then with a static prefix. (I think it was a /48)
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More Fun Making It (Lee)
(@ZZleeZZ) reported
@ukaudiophile @JudgeDrokk @thejanbeta I did that a while ago but had to turn it off as it blocked us being able to use our YouView box premium channels through plusnet. Ditching that service very soon and will be switching pihole back on the moment I can! In fact I might do it sooner.
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scott mchale
(@scottmchale12) reported
DAY 17 without service form @Plusnet for my 77 year old mother who lives on her own and has no mobile network coverage without WIFI calling. Requested a managers callback 3 times and still waiting.