Plusnet outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, City of London, Southwark, and Poplar.

City	Problem Type	Report Time
City of Westminster	Wi-fi	22 hours ago
London	Total Blackout	2 days ago
City of London	Internet	2 days ago
London	Internet	4 days ago
London	Internet	7 days ago
London	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  PETER PAHOR (@PETERPAHOR) reported 6 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Chris Furneaux (@cfurneaux) reported 6 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Rob Hanson (@robdogtrickies) reported 7 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Tandleman (@tandleman) reported 10 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 14 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 14 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Anya Gair (@anyaebgair) reported 14 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 14 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Angeline Clean (@NortysTweets) reported 19 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 19 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  jnthn (permanently broken) (@JSDBroughton) reported 20 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Daniel (@Daninho58) reported 24 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  PETER PAHOR (@PETERPAHOR) reported 31 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  HMS Beagle (@HMSbeagle1820) reported 31 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Barbara Broccoli (@Errorfied) reported 36 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Allison Randell (@PictureEdAlly) reported 43 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Steve Hunnisett (@Blitzwalker) reported 44 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  HMS Beagle (@HMSbeagle1820) reported 46 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Tandleman (@tandleman) reported 47 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  mtrinh (@miktrinh) reported 47 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Johnstone (@jigthejock) reported 45 seconds ago

  @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.

• 
  Craig Jump (@Craig_Jump) reported 4 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Hector Cassels (@herbaalhector) reported 4 minutes ago

  @Plusnet Your broadband is down in the Edinburgh area. I hope you are working on this. Expect a phone call soon

• 
  bobp (@bobbityshore) reported 8 minutes ago

  @Plusnet Why are your reviews so bad ?

• 
  Freedom Valley (@VRvalley) reported 8 minutes ago

  @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.

• 
  Alison Lees (@AlisonMLees) reported 12 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  Jude A (@Jaddle) reported 12 minutes ago

  If you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026

• 
  Xenomorph (@xenom0rph09) reported 17 minutes ago

  @Plusnet They placed order and started complaint. I will call back tomorrow to ensure order gone through and you do everything to get open reach to activate before weekend. Otherwise I will be very upset

• 
  Rich Foxen (@RichFoxen) reported 20 minutes ago

  @downdetector issue with PlusNet. CO7 area.

• 
  Darly (@darylh49) reported 22 minutes ago

  @tandleman @Plusnet Hi Plusnet. I am getting a login to server error on my email client. Also can't get into webmail on your website. Any news please?