Plusnet Outage Report in Southwark, Greater London, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Southwark, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Stanmore.

City	Problem Type	Report Time
London	Internet	20 hours ago
London	Internet	20 hours ago
City of Westminster	Total Blackout	2 days ago
Romford	Internet	2 days ago
London	Internet	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Jo (@Jo48651873) reported 7 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 14 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Rupert Cheek (@rupertcheek) reported 15 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  mtrinh (@miktrinh) reported 15 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Charine John (@CharineJohn) reported 15 minutes ago from Camden Town, England

  @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 18 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 20 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Angeline Clean (@NortysTweets) reported 24 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Sarah Pilates (@sarahpilates) reported 29 minutes ago from Camden Town, England

  @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 35 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 37 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Napoleon (@NW6Penguin) reported 37 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  @RossMatthewNorthLondon.com (@RossMatthewGat3) reported 39 minutes ago from Camden Town, England

  @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

• 
  Tandleman (@tandleman) reported 41 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 43 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 47 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 49 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 54 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 55 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Rupert Cheek (@rupertcheek) reported 60 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ålkhęmíšt 💙 MaçĞråmpýAlkhëmýfåcę (@lost_alkhemist) reported 1 minute ago

  Talking to Plusnet customer services is like talking with a big hug.

• 
  Zohra (@ZEAmmor) reported 3 minutes ago

  @joelycett @CrapBroadband @Plusnet ? Because mine is **** too. Homeschooled three kids during the pandemic on the snail paced connection they decide to bestow upon us. Apparently it’s great though so 👍🏼 Happy Crap Broadband Day Plusnet!

• 
  Carol Bain (@C8Bof) reported 5 minutes ago

  @Plusnet why will you not give support to an elderly and vulnerable customer who has been trying to get support from you? You are closing her email a/c against her wishes. Very poor service.

• 
  Paul Barrett (@RedArmyPaul99) reported 7 minutes ago

  @Plusnet is there a problem with signal in postcode B60 as my phone signal has been dreadful for the past few days inside my house?

• 
  It's Dave Yeah? (@RadventureDave) reported 10 minutes ago

  @Plusnet any chance your support can look at my fault? Broadband dropping out and consistently slow speeds especially upload of 0.3mbps.

• 
  bala (@bala48578512) reported 10 minutes ago

  @Plusnet internet connection is not working @pepes sauchiehall street

• 
  Caroline 🔥 #BlackLivesMatter #EndFascismNow (@whosthemummy2) reported 10 minutes ago

  @Plusnet Trying to connect my phone, and my daughters phone was also having issues and her computer was not connecting well either. It’s the wireless password key

• 
  Rob Johns - 📷 🎥 (@robjohnsinfo) reported 10 minutes ago

  @Plusnet my broadband has been down since last night. Tried sorting it this morning before work but fault remains. Can you help?

• 
  Motorwaybuddy (@MotorwayBuddy) reported 17 minutes ago

  @mouthwaite @EE Move to @Plusnet #mobile. Same masts, brilliant customer service and cheaper! You’ll never be REALLY wealthy if you waste it!!

• 
  Rossikins (@rossDCv1) reported 18 minutes ago

  @LeahMarie1988 @Plusnet @Misslockstock Leah, what issue are you facing out of interest? Poor signal, speed, drops?