Plusnet Outage Report in Southwark, Greater London, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Southwark come from postal codes SE15, SE1P, SE17 and SE16.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Hampstead, Hackney, City of Westminster, Islington, Harringay, City of London, Southwark, Paddington, Newham, Hammersmith, Stanmore, Wembley and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jill Fenton
(@Jillyeeha) reported
@Plusnet Unreliable phone line and internet since end 2020. Money taken from that I don’t owe. Even ombudsman couldn’t get through. Blocking my access to websites including their own. Problem not in home as Openreach already visited home. 48 phone calls. 40 emails. Disgrace.
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JJ
(@JJHB_illa) reported
Whatever you do don't switch to @plusnet they leave you without the internet for 5 days and counting and don't care, poor customer service
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Mikeapollo
(@mikeapollo) reported
So, the @Plusnet issue rolls on. DNS still poisoned, bill outstanding, payments in pending and no loss of service credits for being cut off due to their payment system being broken. Thank god we leave on the 18/07. This is pants. Verizon have been awesome though.
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Chris Aerospace
(@chris_aerospace) reported
@plusnethelp #plusnet #I will be definitely leaving Plusnet very soon - absolutely SH8T service! 🤬😡🤬😡🤬
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Jane Young
(@jane__young) reported
@Plusnet How much compensation should a longstanding customer receive after a stressful week with no broadband (lost it on the day I was switching to faster broadband🤔) and endless hours on the phone trying to sort it? £20! Thanks @Plusnet I feel very valued😞
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⚽️🏴💻🕹🚅
(@matthewe_1989) reported
@hannevaan @Plusnet Tell me about it, press the option to cancel your service straight through, want them to convince me to stay and move house, cant help@put you through to move team, on hold for over 30mins first call got cut off and no one answered
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Chris Miller
(@millatte) reported
@Plusnet my broadband is slow, well below the guaranteed speed. Restarted router twice but no change. Please help.
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Sarah Kirl
(@sarah2177kirk) reported
from
Skegness, England
@Plusnet What a shame you want to charge me a £176 exit fee when my partner and I are both plusnet customers moving in together so will only require one internet service! A great way to repay our customer loyalty over the years...
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skyfall
(@Wardy257) reported
@Plusnet I never received a microfilter, it's built into the socket.
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Mikeapollo
(@mikeapollo) reported
@Plusnet Billing has been a pig for months with you stating you'll take payment on the 5th, then actually taking the DD on the 14th-21st and in the mean time, your buggering about with DNS, can't explain the DD issues and have failed to claim cards payments you've authorised.