Plusnet

Plusnet Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE15 and SE5.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southwark, Greater London, England 02/02/2026 05:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Edgware, Hammersmith, Poplar, Croydon and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • krlstrngr Karl Stringer (@krlstrngr) reported

    @Plusnet No time of day is better/worse, and only 1 other network in range so no congestion. Speeds over wired connection when working from home can be painfully slow at times, and WiFi range is terrible. I have never had problems with Virgin or Zen in the past.

  • FGMarx Frances (@FGMarx) reported

    @Plusnet my mobile transfer should have happened today. I've had no phone service all day and still nothing. My sim appears to be locked and the helpline has closed. The PUK I have been given hasn't helped. What can I do?

  • pkrpmusic paul pledger (@pkrpmusic) reported

    Genuine question. @Plusnet are **** at broadband, right? It’s a resounding yes. Unreliable, dropping out etc. Managed by @bt_uk so that’s a given and BT terrify old people with random sales calls. So who’s better. @WhichUK fawn over Pussnet, Sky are a nono, so what’s better?

  • TheHangedMan18 The Hanged Man (@TheHangedMan18) reported

    @photomikeyhere @VodafoneUK I've been with them for 32 years with my phone. No problems whatsoever. However, I have recently moved from Plusnet to Vodafone for broadband. It is terrible. Keeps going offline and there is reduced coverage on the property. Will leave them when the contract ends.

  • thePanda84 Amanda Allcock (@thePanda84) reported

    Wow .@Plusnet I’ve paid only one bill of my contract so far. Already doing a price increase. Jokes. Can’t get out of a contract for a certain time as a customer but apparently as a business you can just change the terms. When will I ever learn?

  • Plusnet Plusnet (@Plusnet) reported

    @Fuzylogik Not good! Feel free to send us a DM with your username if that's still happening and I'm sure we can help. - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @Nick250268 Hi Nick, we're not aware of any issues but please feel free to send us a DM along with your username if that's still a problem. - Adam - Plusnet Sheffield

  • TheeKing1996 Liam Conner Holmes (@TheeKing1996) reported

    @Plusnet My WiFi conslty says I need to sing in but then take me to the admin page. Any help ?

  • gggggggggghhhs Vittorio🧟‍♂️ (@gggggggggghhhs) reported

    @Plusnet Hi check DMs please, I need help with activation

  • gemgem89 ☆~gem~☆ (@gemgem89) reported

    @Plusnet hi having some WiFi issues keep trying to ring the helpline but it’s saying the number In calling isn’t recognised, it’s the Number on your website