Plusnet outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent Plusnet outage reports came from the following cities: London, Southwark, City of Westminster, City of London, and Poplar.

City	Problem Type	Report Time
London	Internet	10 hours ago
Southwark	Internet	13 hours ago
London	Internet	19 hours ago
London	Internet	3 days ago
Southwark	Wi-fi	3 days ago
City of Westminster	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Chris Furneaux (@cfurneaux) reported 40 seconds ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  PETER PAHOR (@PETERPAHOR) reported 1 minute ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Chris Furneaux (@cfurneaux) reported 2 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Rob Hanson (@robdogtrickies) reported 4 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Allison Randell (@PictureEdAlly) reported 6 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Steve Hunnisett (@Blitzwalker) reported 6 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 7 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Tandleman (@tandleman) reported 9 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Anya Gair (@anyaebgair) reported 9 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  jnthn (permanently broken) (@JSDBroughton) reported 24 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Tandleman (@tandleman) reported 29 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Denis MacShane (@DenisMacShane) reported 36 minutes ago from Victoria, England

  Has @Plusnet @plusnethelp gone down?

• 
  PETER PAHOR (@PETERPAHOR) reported 36 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 37 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 40 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  mtrinh (@miktrinh) reported 41 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Barbara Broccoli (@Errorfied) reported 42 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 46 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 52 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Daniel (@Daninho58) reported 54 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anthony Oakes (@aoakes51) reported 6 minutes ago

  @Plusnet So i switched to Plusnet and what a mistake. Should've stayed with current provider. So paind for 900Mbps and get max 100Mbps. Its a very clear line provisioning error probably from Openreach. Plusnet seem to not want to fix it, nothing wrong here! just contact openreach

• 
  Alan (@metalheed) reported 8 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Dan (@villanews11) reported 9 minutes ago

  @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper

• 
  david eckley (@galalaxyquest) reported 9 minutes ago

  @Plusnet Plusnet please respond to my PM complaint

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 10 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  Alyssa Jade C (@AlyssaJade7274) reported 10 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Freedom Valley (@VRvalley) reported 11 minutes ago

  @PlusnetHelpHub As I previously stated I'm not a Plusnet customer, I am monitoring the situation.

• 
  Gary Vince (@garyvince1981) reported 11 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  bobp (@bobbityshore) reported 12 minutes ago

  @Plusnet Why are your reviews so bad ?

• 
  Gladimir (@DrGladimir) reported 12 minutes ago

  @JessfromW At least with plusnet you can speak to a nice person in the UK usually, who attempts to help, not some evil 3rd worlder who will say or do literally anything to stop you getting an open reach visit (although I've disappointingly got someone from the subcontinent,in the UK, once).