Plusnet Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE15 and SE5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent Plusnet outage reports came from the following cities: Wembley, Hackney, London, City of London, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Edgware, Hammersmith, Poplar, Croydon and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Karen
(@Ladyinrosso) reported
@Plusnet I have a problem with my internet being down all day. Tried to ring you on 0800 432 0290. Number not recognised. Please supply an alternative number.
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Ian Graves
(@Two2sheds) reported
@Plusnet Good evening I am Ian Graves of 22 North Street Melbourne DE73 8FZ. 01332865328 Could you please advise me when my contract expires, and when I can leave plusnet without incurring early termination penalties. Thanks for your help Ian
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Alan 💙
(@Vafuncullo) reported
@Plusnet I want to cancel my phone. Dont need to talk to anyone just need to cancel. I logged into my account but there's no straightforward option just to cancel. Should i just cancel the direct debit and leave it to expire?
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Anthony Lewis
(@Kinglouy08) reported
@Plusnet Hi.I’m late paying my bill this month (yesterday was the last day). I tried for hours last night to pay the bill. The WiFi was slow but working, however every time I tried to get on your site to pay, nothing would load. Now my bill has almost doubled for being late (1/2)
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Alex Todhunter
(@AlexTodhunter) reported
@Plusnet I can't believe an account which took me all of 3 minutes to sign up for, on the basis that it was flexible and I could cancel at any time, has taken 3 months to cancel!!
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Kay Wong
(@kaydubu27) reported
@Plusnet Hi, I’m switching over to broadband with you from Sky, but seem to have been disconnected from Sky before Plusnet is up and running? Please can you help? Thanks
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Pauline Turner #pigoneer
(@Pauline54232922) reported
@4lanFrancis @tescomobile But you're right about Plusnet. I switched from them to Vodafone last October. Big mistake! The promised £100 voucher never arrived, the speed is slow, no free landline calls and less data allowance.
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Kat J Trimble
(@KatTrimble) reported
@angry_tired I 'm merciless on the phone with utility suppliers. The only ones I ever have a giggle with are Plusnet. Been with them for mobile for a while and have a brilliant deal. I'd never move. Wifi/broadband a whole other issue. A pain in the proverbial. Old Victorian houses, etc,etc.
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Rock Lobster
(@rockest_lobster) reported
I'm pretty sure at this point Plusnet have a policy of winding down your line speed until you complain. I'm paying for 80, it's currently syncing at 30 with a 21db SNR margin. It hasn't synced above 60 (minimum guaranteed is 59.6 or something) for 2 years.
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Where did Covid go?! 🤣
(@Sad__Owl) reported
@4lanFrancis @tescomobile That's £3/month cheaper than my deal with Three Mobile (5 contracts) and been with them 6-7years. Plusnet seem very good value for Broadband as well, and as I used to have them as a BB provide, they answer the customer services phones unlike Talk Talk.