Plusnet Outage Report in Southwark, Greater London, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Southwark, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Poplar, City of London, City of Westminster, Hackney, Croydon, Romford, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Stanmore.

City	Problem Type	Report Time
London	Internet	21 hours ago
London	Internet	22 hours ago
London	Internet	1 day ago
London	Wi-fi	1 day ago
Hammersmith	Wi-fi	2 days ago
Poplar	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 2 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  PETER PAHOR (@PETERPAHOR) reported 3 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Selina Wray 🍊 (@SelinaWray) reported 4 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Chris Furneaux (@cfurneaux) reported 10 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  PETER PAHOR (@PETERPAHOR) reported 13 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Allison Randell (@PictureEdAlly) reported 14 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Daniel (@Daninho58) reported 15 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Rob Hanson (@robdogtrickies) reported 23 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 25 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  ken (@uk12345) reported 25 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  Jellicle as Fuck (@dansette) reported 27 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Lewis Hardwick (@lewis_hardwick) reported 28 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  Chris Furneaux (@cfurneaux) reported 29 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Nick Faber (@NickFaber) reported 35 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  jnthn (permanently broken) (@JSDBroughton) reported 40 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 40 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  Steve Hunnisett (@Blitzwalker) reported 45 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Umi (@Umi_Hawa) reported 46 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  yunus (@_yunu5) reported 48 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  Helen Parton (@TotalOfficeBook) reported 50 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr M S (@AK90881221) reported 4 minutes ago

  @Plusnet I can receive emails, but still CANNOT send email. SMTP server issue. It is 36 hours now! When will it be fixed? What compensation will you provide?

• 
  craig branson (@mungerville) reported 5 minutes ago

  @AmandaS40972684 @MLawsonDesign @Plusnet You’ll be lucky. There’s been a lack of information about the problem from the start.This is all very dodgy. Mainstream media don’t really seem to have caught wind of it yet either. 🤔 #plusnet #plusnetdown

• 
  TalkTalk (@TalkTalk) reported 9 minutes ago

  @GrahamKing1982 We're very sorry to hear this. When is your service due to go live with Plusnet?

• 
  Gladys Chucklebutty (@_CHUCKLEBUTTY) reported 10 minutes ago

  @Plusnet Come on Plusnet... almost THREE DAYS without email !! What EXACTLY is happening ? Please done direct me to the service status as it basically doesn't tell us !

• 
  Jonathon Moreels (@Jmoreels) reported 10 minutes ago

  @plusnet so according to the latest service update most people can connect now…I guess I don’t fit into the “most” category as I still can’t connect.

• 
  Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Munross) reported 14 minutes ago

  other #Plusnet users out there having issues? mail servers now in more or less constant non-response, webmail unavailable ( was, 'sorry, we can't load that now', is now blank). Site unresponsive, pages failing to load / error messages. Other web sites fine. Is the company ok?

• 
  Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Munross) reported 16 minutes ago

  @Plusnet could you please provide a support number that I can phone (online support options don't work, the contact number on your site is 'number unrecognised', and your email servers have stopped responding to my email client).

• 
  Teret Smee (@SmeeTeret) reported 18 minutes ago

  @Plusnet hi, I’m trying to get a quote for BB on your website but something keeps going wrong. Is this a known issue? Tried on two different devices

• 
  Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported 18 minutes ago

  @Plusnet Freenetname accounts still not working properly. Cannot access webmail or send emails. Receiving emails occasionally, usually in small batches.

• 
  ben isle (@BensEasyPc) reported 19 minutes ago

  @Plusnet When will emails be back up? still having issues and as a business, emailing is a Key point!!!!!