Plusnet Outage Report in Southwark, Greater London, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Southwark, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Stanmore.

City	Problem Type	Report Time
London	Internet	2 days ago
London	Internet	2 days ago
City of Westminster	Total Blackout	3 days ago
Romford	Internet	3 days ago
London	Internet	4 days ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  mtrinh (@miktrinh) reported 1 minute ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 2 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 8 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 11 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 13 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Angeline Clean (@NortysTweets) reported 15 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 16 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 17 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Charine John (@CharineJohn) reported 18 minutes ago from Camden Town, England

  @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 25 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 32 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 36 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 38 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 44 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 45 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Andy Washington 😷🇪🇺 (@andywash) reported 47 minutes ago from Hackney, England

  My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

• 
  Ilse (@IlseHoward) reported 47 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  @RossMatthewNorthLondon.com (@RossMatthewGat3) reported 54 minutes ago from Camden Town, England

  @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

• 
  Sarah Pilates (@sarahpilates) reported 60 minutes ago from Camden Town, England

  @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

• 
  Tandleman (@tandleman) reported 60 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Garbutt (@43081j) reported 5 minutes ago

  @Plusnet are you having an outage? 🤔 connection just went walkies for the first time in 6000 hours :D and no luck getting it back

• 
  Fiona C (@dr_fionac) reported 6 minutes ago

  @Plusnet The Plusnet broadband signal was great as usual - pity I couldn’t use that to make a call over wi-fi 😑

• 
  Catherine Raven (@CatherineH_06) reported 11 minutes ago

  @Plusnet have had no/very low phone signal for a few days and this morning have no mobile data signal. How do I report/ get this fixed?

• 
  Evadney Campbell MBE (@EvadneyC) reported 13 minutes ago

  @simonbg12 @Plusnet @Ofcom I switched to Virgin and had no amount of problems initially too. Seems to have settled down over the last few days but I'll see.

• 
  🇽🇰🇦🇱Adele Updates AL and KS 🇦🇱🇽🇰 (@albtelebomb) reported 13 minutes ago

  @sum99__ @Plusnet their 14 day period starts from the day u take out the contract which is rly weird, most places do it when the service activates

• 
  Gideon Summerfield (@gidster3000) reported 13 minutes ago

  @Plusnet we moved my son's number to another network back in September - was a rolling monthly contract - but I've just seen you've continued to charge me since then

• 
  ben whittick (@BenWhittick) reported 21 minutes ago

  @Plusnet My sim card decided to stop working yesterday and so I am unable to contact you to resolve the issue. Please can you get in touch so I can get this looked into?

• 
  EE (@EE) reported 21 minutes ago

  @dr_fionac Ah right, I'm sorry to hear that Plusnet does not support WiFi calling. Rest assured our engineers are working hard in areas affected by the storms to restore service as quickly as possible. 1/2 -Gavin

• 
  Sandy (@monthegers66) reported 23 minutes ago

  @Plusnet I’ve phoned help line to resolve why I can’t sight in .We have reset to change password and I still can’t sign in ! help

• 
  Chris (@Ateasix) reported 24 minutes ago

  @Plusnet Any reported issues in the Colchester area? Came home to find my router flashing orange. Only had it a month or so