Plusnet Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE15.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent Plusnet outage reports came from the following cities: Croydon, London, Hackney, Paddington, City of Westminster, Poplar, Hammersmith, Orpington, City of London, Newham, Islington, Wood Green, Southwark, Stepney and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Paddington |
||
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Wright
(@mistermemoryman) reported
@heafod @Plusnet need a CEO who can sort out customer complaints not one who has an Ostrich mentality & hides their head in the sand. Plusnet are a very profitable company but give poor telephone & Twitter support. It needs to change. @MarcAllera
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Morgan O'Hara
(@morgyoara) reported
Help me @Plusnet I've got your service but no login or emails from you. I need to make changes to my account but the 45 min phone call ended up with refusal to help then hanging up. Zero out of 10!
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Barryb
(@Barrybs1) reported
@Plusnet Hope it's easier than swapping mobile sims. 5 days later, no number, no network (no calls), no data. Just a phone that doesn't work. Can't keep in touch with my vulnerable mum, because she doesn't have WiFi. Many, many promises. Not one has come to fruition. I am anxious.
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X23
(@x23ml) reported
Been with #Plusnet since 2017, no problems up until the last few weeks... ??? I continue to experience random connection drops and slow speed...
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Dunn
(@Tweeter1804) reported
@Plusnet Please help. I’ve recently left BT mobile to come to plusnet and have no service whatsoever! My number should have been transferred in the move but I understand there is a problem with “port”. I don’t have my old number and there is no service on the new number.!!
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Marianne
(@Maribellmouse) reported
@bex1884 @Plusnet It’s absolutely shocking isn’t it! Surely it’s miss selling to offer a service you know you can’t provide?!
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Damian Pocknell (He/Him)
(@PI_by_DP) reported
@EmjayRox1 @Plusnet I’m in exactly same boat waiting for number port from @EE since 13/4 with no data, texts or own no. 🤬 Paid for 30day SIM at weekend just so I can make some use of my phone when out and Plusnet agreed to repay once problem fixed Good luck getting your connection soon!
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Plusnet
(@Plusnet) reported
@addzeeyy with our technical support team and an engineer visit has been arranged so that this can be investigated further. Regards, Emily Plusnet Leeds 🌞
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Harry 🇪🇺 📷 🎸 🕹
(@Grumpyrocker) reported
Fair play to both Plusnet and BT; fabulous friendly service from both once the phones were answered.
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Edward Dore
(@Spheron1) reported
@carlheaton @Plusnet @TalkTalk TalkTalk were (understandably) rather annoyed as the line was still within the minimum term. I somehow managed to get it stopped (this was under the old switching rules) but Plusnet we’re too incompetent to work out how they had done this and fix it, so they ghosted me instead!