Plusnet Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE15, SE1P, SE17 and SE16.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent Plusnet outage reports came from the following cities: Islington, City of Westminster, Hackney, London, Croydon, Harringay, City of London, Southwark, Paddington, Newham, Hammersmith, Stanmore, Wembley, Tower Hamlets and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| Hackney |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Wilkinson
(@wilkinson_rich) reported
@Plusnet Hi Adam, the open reach engineer couldn't fix the problem today after 2 hours of trying. It is apparently a problem of terminating the old line from previous residents and needs Plusnet to fix. He recommended a stop start order. Is that something you can help with?
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reasonforchange
(@reasonforchange) reported
@Plusnet service outage in South Suffolk area since 7:54 this morning. Text update still saying anticipated fix will be 13:34 which has long since gone. When will this be fixed?
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Richie 😷
(@ShadowTricks) reported
@Plusnet Internet has been down for a while now, router is constantly flashing orange, seems to be an issue your end?
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Matt
(@leese_matt) reported
@Plusnet you’ve renewed my contract which is fine but almost doubled my bill for the same service??? Why?
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Kev THE Red ⚽💜
(@redsince57) reported
@Plusnet Your header says help from 8 to 8 every day. Not on your cust serv line, 500 it ain't!! Rang twice at 8.10 and cut off both times when trying to spk to some1. Asked for a pac code by txt last night. Still nothing!! Might move my b/band too at this rate!
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Steve Roberts
(@SteveRoberts78) reported
@Plusnet being as I have had an outage in my area for hours with a fix planned for midnight on the 18.04.22 will my bill be reduced for having no broadband for over 36hrs?
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Ellie
(@miss_ellie_may) reported
@Plusnet hi could you please help test my internet speed? It seems to have gone much slower in the past week or so
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Plusnet
(@Plusnet) reported
@SteveRoberts78 If you get back in touch once your service has been restored we can arrange a pro-rata credit for the days that you have been without service. Regards, Emily Plusnet Leeds 🌞
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Liz Allen
(@lizjonwilltom) reported
@AFitzgerald1992 @Plusnet Used to have it before the fibre got to the box a mile away but cost a fortune and could be unstable at times… tbh we cope with what we’ve got but would prefer to pay for what get… iyswim
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Maddy Thiel
(@MaddyThiel) reported
@Plusnet 5 weeks and still no internet - unresolved despite 20+hours on the phone and we can’t even leave this incompetent organisation. So much for “committed to excellent customer services”. Avoid this company if you can.