Plusnet Outage Report in Southwark, Greater London, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Southwark, England

The most recent Plusnet outage reports came from the following cities: London, City of London, City of Westminster, Hammersmith, Hackney, Croydon, Romford, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Stanmore, and Wembley.

City	Problem Type	Report Time
London	Internet	1 hour ago
City of London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Wi-fi	3 days ago
City of Westminster	Phone	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Kylie Ainslie (@DrKAinslie) reported 1 minute ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Mila Griebel (@MilaGriebel) reported 5 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  L€i§h ©l@®k (@leighbike636) reported 7 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  HMS Beagle (@HMSbeagle1820) reported 8 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Eileen Rumble (@turtlesnursery) reported 9 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Anya Gair (@anyaebgair) reported 12 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Barbara Broccoli (@Errorfied) reported 13 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  graham eveleigh (@bigGeveleigh) reported 16 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Richard Carroll (@rackitman) reported 17 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Alan (@BigAlxyz) reported 21 minutes ago from Hackney, England

  @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

• 
  HMS Beagle (@HMSbeagle1820) reported 22 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Sarah Morton (@SarahMorton6) reported 31 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 39 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Laura Attridge (@laura_attridge) reported 41 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Indar Picton-Howell (@NadirIndar) reported 45 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Tim Easton (@timeastonco) reported 48 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Gaurav Patel (@gauravity) reported 52 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Mila Griebel (@MilaGriebel) reported 56 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Kevin (@londonkro) reported 57 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  John Sandy (@JohnLSandy) reported 58 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  k (@Yapoo936) reported 5 minutes ago

  .@Plusnet Hi there. Can someone please respond to my DM in regards to my cancellation? No one has given me any details about how it works and when I'll get my final bill/how it will be done since I'm moving house/when I can cancel my current Direct Debit.

• 
  . (@xnsxo) reported 8 minutes ago

  @Plusnet why is your website just not working? I ordered broadband and I’m trying to track my order but can’t even do that. Could you please help so I can get an update ASAP.

• 
  Percy The Prinplup 💙 🐀 (@pprinplup2) reported 10 minutes ago

  I've not been paid by either BT or Plusnet to tweet this. I'm just a customer who's sharing their experience.

• 
  Muig (@Muig) reported 11 minutes ago

  @Plusnet I'm a (potential) new customer, so are the prices I see on the website at this moment the prices I'll pay until next April? Ta.

• 
  Acr_Crm (@acr_crm) reported 15 minutes ago

  @Plusnet Hi, we have signed up to Plusnet yesterday and today have received a message to call support or look on the website for help as there is a delay with our order. I have tried ringing but it tells me the phone line is closed and there is no live chat on the website?

• 
  Richard Stone (@richstone59) reported 16 minutes ago

  @virginmedia A year of being with plusnet with zero problems. Moved to Virgin one week ago as was the only choice at the place I was moving to and now it’s down with zero contact from you !! Meant to be online at 9 doing assessments for students? Any advice ?!!!

• 
  maviczap (@maviczap) reported 17 minutes ago

  @premnsikka Just got my lasted bill from Plusnet, up from £29 a month, to £41. Service hasn't changed, looks like I'll be switching this week as I'm out of contract.

• 
  kelly (@purple_dragon25) reported 17 minutes ago

  @Plusnet hi I have an issue regarding my internet - I have an Amazon echo show 1st gen and it keeps dropping out on calls. My ps4 is fine as are my other devices.

• 
  Tim Butler (@TimButlerWorcs) reported 18 minutes ago

  @Plusnet I never did get through - I asked how else I could get in touch and Plusnet told me the only alternative was by letter!

• 
  Peter Jeffries #IsleofWight ENGLAND, UK. (@BILDERBERG_GP) reported 18 minutes ago

  @Ofcom @e_emobile @Plusnet Ofcom... There has been virtually no EE mobile service on the Isle of Wight for nearly 2 weeks. Currently, I'm on aeroplane mode here. No body seems bothered by a simple service connector problem. Its nothing less than a disgrace. Sort it !!