Plusnet outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent Plusnet outage reports came from the following cities: London, Southwark, City of London, and City of Westminster.

City	Problem Type	Report Time
London	Total Blackout	1 day ago
London	Wi-fi	2 days ago
London	Internet	2 days ago
London	Wi-fi	5 days ago
London	Internet	6 days ago
London	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 1 second ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Tandleman (@tandleman) reported 4 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Chris Furneaux (@cfurneaux) reported 7 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  mtrinh (@miktrinh) reported 9 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 14 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 14 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  PETER PAHOR (@PETERPAHOR) reported 15 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  jnthn (permanently broken) (@JSDBroughton) reported 15 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 15 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Rob Hanson (@robdogtrickies) reported 16 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Tandleman (@tandleman) reported 17 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Angeline Clean (@NortysTweets) reported 19 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Steve Hunnisett (@Blitzwalker) reported 20 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Daniel (@Daninho58) reported 29 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Allison Randell (@PictureEdAlly) reported 31 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Barbara Broccoli (@Errorfied) reported 36 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Anya Gair (@anyaebgair) reported 42 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Chris Furneaux (@cfurneaux) reported 42 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 45 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  HMS Beagle (@HMSbeagle1820) reported 51 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Foster (@MikeFoster54) reported 60 seconds ago

  @Plusnet why is your website down?

• 
  Craig Jump (@Craig_Jump) reported 2 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Mel D (@MelJD46) reported 3 minutes ago

  @plusnet where did it all go sk wrong. Where did you get the idea i would be pushed around and treated like an idiot with no choices ? #megafail

• 
  Rosie L (@DONNYDIVArl) reported 4 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Rob Shelley (@ITVRobShelley) reported 6 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Johnathan🇵🇹 (@cristao7777) reported 7 minutes ago

  @Crime_Penguin Using a Chinese router atm but I can't want to have the privilege of spending 240 US dollars on an "AT&T 5Ghz PlusNet Router" locked to WiFi 5 and hardware id bound to only support 3 devices at a time

• 
  exe | @terminate (@terminate) reported 8 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Greg Ingham (@GregIngham1) reported 8 minutes ago

  @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 9 minutes ago

  plusnet sucks *** honestly

• 
  Cyberax (@CyberaxUK) reported 13 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?