Plusnet Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of London, Croydon, London, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Edgware, Hammersmith, Poplar and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| Croydon |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gregory Baser
(@gregorybaser) reported
from
Plymouth, England
@Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔
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Matt
(@chinmj) reported
@FrPsiChi @Plusnet I get that they don't currently support it, the question is whether they will by the time that the signal boxes are deactivated at the end of June.
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Plusnet
(@Plusnet) reported
@systematicdata Hi Al, I'm really sorry for the inconvenience caused by that issue yesterday. This has since been resolved and all customers affected should now be able to access YouTube again. If you do come across any other problems, please let us know. -Tony Plusnet Sheffield
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Matt
(@chinmj) reported
Hi @Plusnet - I only get signal at home with an EE Signal Box. I see it's been announced that these are being turned off on 30 June, and EE/BT advises using Wifi Calling, which you don't support. Will you have enabled wifi-calling by then, or do I need a new provider?
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Peter Johnston
(@prjohn42) reported
@Plusnet Broadband and Landline not working.
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Simon Chinery
(@FrPsiChi) reported
@chinmj @Plusnet Plusnet mobile doesn't support wifi calling but if your phone SIM is EE and Plusnet provide your home internet (via bt line) you should be fine.
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Craig
(@TagCraigy) reported
@Plusnet majorly slow today - any info on down time?
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Jennifer Cordner
(@mrscordner) reported
@Plusnet absolutely first class customer service from Matthew today.. sorted the wi-fi connection for my mum.
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TheAJMason
(@knee_peas) reported
@Hollydunne @AmazonHelp Excellent, you would have thought BT & plusnet would have at least let us all know. Happy to help.
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potato queen🥔
(@yanpotatoqueen_) reported
@Plusnet I understand you're busy but my router keeps turning off / having issues, one was sent out 1st but hasn't arrived. please can i have an update on this as i work from home