Plusnet outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, and City of London.

City	Problem Type	Report Time
City of Westminster	Total Blackout	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	3 days ago
London	Internet	5 days ago
London	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Chris Furneaux (@cfurneaux) reported 3 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Anya Gair (@anyaebgair) reported 3 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 15 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  PETER PAHOR (@PETERPAHOR) reported 16 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  mtrinh (@miktrinh) reported 19 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Barbara Broccoli (@Errorfied) reported 20 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Chris Furneaux (@cfurneaux) reported 22 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Denis MacShane (@DenisMacShane) reported 26 minutes ago from Victoria, England

  Has @Plusnet @plusnethelp gone down?

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 28 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  PETER PAHOR (@PETERPAHOR) reported 32 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 35 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  HMS Beagle (@HMSbeagle1820) reported 37 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 38 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  HMS Beagle (@HMSbeagle1820) reported 40 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Angeline Clean (@NortysTweets) reported 42 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Steve Hunnisett (@Blitzwalker) reported 43 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Allison Randell (@PictureEdAlly) reported 44 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Tandleman (@tandleman) reported 45 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Daniel (@Daninho58) reported 47 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 56 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@Mattcarpfisher) reported 8 minutes ago

  @Plusnet I am 2 months from the end of my 900 contract and the “offer” is to renew at 33.99 a month, more than a new customer… what’s the incentive for me to stay?

• 
  Nicky Robson (@Nicky_Robson) reported 11 minutes ago

  @Plusnet Hoping to update about a positive outcome from this interaction and that Plusnet can resolve this problem. However will also post if the result is disappointing

• 
  Burt just Burt ™ (@bloodyeek) reported 17 minutes ago

  @Plusnet Thank you, @Plusnet but I have spent an awful long time this week on the phone to your advisors and I’m not going to lose the last bit of sunshine today explaining everything again when you’ve got all my details but you can’t get anybody till Monday to sort it this is over a week

• 
  Jack (@Jacksxson) reported 22 minutes ago

  @DuncanLindsay 10 years ago at Plusnet someone screamed at me & used derogatory terms because her account was under Mrs (she’d given the info for the creation) when she was apparently a Lady. I literally just laughed, took the headset off & walked off the floor. Didn’t even hang up.

• 
  Abu al-Hinnā Yakub (@RobinWi56161978) reported 23 minutes ago

  @TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.

• 
  Gordon D Comstock (@GordonDComstock) reported 24 minutes ago

  @Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.

• 
  Only Gigs (@Onlgig) reported 25 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported 26 minutes ago

  @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.

• 
  Deez Nuts (@HughJar32569411) reported 27 minutes ago

  Major service outage at @plusnet . Broadband in Huddersfield died on 27 August due to an exchange fault. Am now told service will not be back until 9 September! Unacceptable. Will be cancelling asap

• 
  GM Mark Howitt (@MarkHowitt) reported 27 minutes ago

  @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom