Plusnet outages and service status in Staines, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- The most recent signal from this area was received Apr 9, 4:05 PM GMT+1.
- E-mail (50%)
- Internet (50%)
The latest reports from users having issues in Staines come from postal codes TW18 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Plusnet outage reports came from the following cities: Hounslow, Staines, Brent, Egham, Greenford, Uxbridge, Wembley, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
4 days ago | |
|
Staines
|
4 days ago | |
|
Brent
|
Internet | 14 days ago |
|
Hounslow
|
Internet | 19 days ago |
|
Staines
|
Total Blackout | 2 months ago |
|
Egham
|
Wi-fi | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Plusnet Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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elyob (@elyob) reported from Kingston upon Thames, England@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandLooks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandAnyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, EnglandIs Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandSuffering a @Plusnet outage in KT3 @plusnethelp
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Brendan (@wildlime) reported from Maidenhead, England@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, EnglandThanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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trina_latham (@trina_latham) reported from Richmond, England@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, EnglandHopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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elyob (@elyob) reported from Kingston upon Thames, England@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Gaurav Patel (@gauravity) reported from Richmond, England@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joke Legg (@joclegg) reported@plusnet Is anyone else’s PlusNet internet down? I’m in N1. Nothing showing on Down Detector.
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Abi (@AbiSpurs26) reportedHas anypne else's @Plusnet gone down
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Jensen Ambrose (@AmbroseJensen) reportedSeems that Plusnet is having an rare internet outage. I tried changing DNS which means it's not a DNS outage.
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Freedom Valley (@VRvalley) reported@AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.
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APY (@a_p_y_7) reported@Plusnet your service is appalling. I’ve had no internet for eight days. I have to call for updates every day and you don’t know what’s going on or when it will be resolved. Apparently there’s a £73 cancellation fee unless the service is down for over 30 days. Unbelievable.
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Jason R (@aubreyjason) reported@Plusnet my email has stopped working and cant login it webmaster or Gmail. Terrible service as normal by plusnet
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Seffuel Bloodmoon | Béta (@Seffuel) reported@AethyrUlf @Plusnet ... It could be a node, it could be a cable, a pole, hell.. it could even be another user of that same net that has a device that's faulty, which results in a very unstable connection for you and A LOT of other users of that same cable that goes through your den. It's complicated
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Name (@tweetingralph1) reported@Plusnet absolutely awful service from Plusnet. Three weeks without any broadband. No one cares. No one fixes anything. No one takes responsibility to sort out problems. Absolutely terrible.
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David Anthony (@DavidBu03197579) reported@Plusnet Hello, we are having lots of problems with the broadband disconnecting all the time. This has been happening since we signed up but was only here and there before but been almost unusable for the past week.
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Kelly (@kelly960) reportedPlusnet are sending an engineer out tomorrow afternoon, and they better be able to fix it!!! We haven’t even watched Emmerdale today, this is ******* bullshit.