Plusnet outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent Plusnet outage reports came from the following cities: Hounslow, Staines, Hammersmith, Brent, Egham, Greenford, Uxbridge, Wembley, Southall, Pinner, Windsor, and Teddington.

City	Problem Type	Report Time
Hounslow	E-mail	1 hour ago
Staines	E-mail	8 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	9 days ago
Brent	Internet	10 days ago
Hammersmith	Internet	14 days ago

Community Discussion

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Plusnet Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  nzbright (@nzbright) reported 47 seconds ago from Marlow Bottom, England

  My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 4 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 5 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 6 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Rupert Cheek (@rupertcheek) reported 6 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Phil (@hastiecamera) reported 13 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

• 
  Alex White (@AlexWhiteGB) reported 14 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Dharmendra Mosaheb (@dmosaheb) reported 16 minutes ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

• 
  Gaurav Patel (@gauravity) reported 16 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Goose & Berry (@gooseandberry) reported 16 minutes ago from Marlow Bottom, England

  @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

• 
  Rupert Cheek (@rupertcheek) reported 20 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 26 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Ilse (@IlseHoward) reported 26 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 27 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Rupert Cheek (@rupertcheek) reported 33 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Martin Woodward (@MartinWoodward2) reported 49 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 54 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  Phil (@hastiecamera) reported 55 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

• 
  elyob (@elyob) reported 57 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Brendan (@wildlime) reported 59 minutes ago from Maidenhead, England

  @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Freedom Valley (@VRvalley) reported 5 minutes ago

  @PlusnetHelpHub As I previously stated I'm not a Plusnet customer, I am monitoring the situation.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 8 minutes ago

  @Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here

• 
  Alan (@metalheed) reported 8 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Kay Protheroe (@Kay_Protheroe) reported 8 minutes ago

  @Plusnet can you please tell me why I was hung up on while I'm trying to find out when you'll activate my broadband now I've moved home? Stupid there's no way to contact other than phone, which I don't want to do as I get hung up on.

• 
  Abi (@AbiSpurs26) reported 9 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Dean (@xdean2) reported 9 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  BSox T (@BsoxT52516) reported 10 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Morbius Five (@FiveMorbius) reported 11 minutes ago

  @Plusnet Naturally the only people actually responding to my tweets are scammers. Nothing new there. How embarrassing is it that the people faking being your company's customer service do a better job of pretending to help customers than you do actually helping them.

• 
  Freedom Valley (@VRvalley) reported 14 minutes ago

  @tandleman @Plusnet Plusnet have sold your email to Greenby. Plusnet have broken the data protection act. They could face huge fines for transferring sensitive data (email archive) to a third party. You could be entitled to compensation

• 
  Steven (@Steven_84_) reported 17 minutes ago

  @grok @GrimbleCrumble9 My plusnet broadband is down