Plusnet Outage Report in Holmer Green, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Holmer Green, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Holmer Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Plusnet
Plusnet is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Holmer Green, Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: High Wycombe, Hemel Hempstead, Hayes and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Internet | |
| Hemel Hempstead |
Wi-fi | |
| Hayes |
Internet | |
| Hayes |
Internet | |
| High Wycombe |
Internet | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Holmer Green, England
Latest outage, problems and issue reports in Holmer Green and nearby locations:
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Wallis
(@MtG_Sly) reported
@Plusnet hi. Been having daily outages with my broadband. We use a phone line connection in the SS16 area. Can you advise on any works by Openreach or if there is a problem. Thank you.
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Vivienne 💙🧡🌻
(@Vdweller) reported
@CynthiaRao4 My daughter had these problems with Virgin when she moved into her flat a few years ago. After struggling with them for a while her contract came up for renewal and she switched providers. I think she went to PlusNet. She’s had no problem since.
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Clare Jones
(@therealdrcj) reported
@Plusnet - I’m not the happiest customer as my broadband has not been reliable. However, I’d like to give credit to Abdul who dealt with my issue today - he listened, empathised, suggested a solution then carefully talked me through the process. I felt valued. Hope it works!
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Kat
(@mostly_sleepy) reported
@pipmadeley @Plusnet Try setting all your devices to static IPs (will be in DHCP in the router settings), that solved a very similar-sounding problem my printer/laptops-talking-to-printer and FireTV had on my network.
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Sazzy Sandra 🐈☕📚🍫
(@Sazzy__Sandra) reported
Well isn't that clever got a text seemingly from @Plusnet saying engineer be here from 2 - 4pm text ABORT if want to cancel already cancelled however not able to text back. Text didn't even say from you
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Dave Bulmer DemonTomatoDave#5138
(@DemonTomatoDave) reported
@gogolitzen @EE What did they tell you? Plusnet texted me to say they're expecting to fix it at about 3:20pm - whether that's when they expect it to come back up or when they'll take initial stock of what the problem is and then work out what to do with it, I don't know
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Becky Amiss
(@bekchops) reported
@Plusnet award winning customer service eh? Missell, by not including call charges as asked, then cut OAP customer off completely (phone and broadband), then close their complaint by shutting down their account - mark as resolved. @OmbudServices time.
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Paul Crabtree 🇬🇧
(@pacrabtree) reported
@CumbriaPR I could be wrong but everyone uses the same network installed by btopenreach unless there is a standalone service. So it doesn't matter if it's Sky, EE, PlusNet. As someone suggested I would use BT they can sort out issues quicker being in touch with OpenReach on a regular basis.
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yolofknell
(@yolofknell) reported
@Plusnet Hi, Have not had a mobile signal all day. Have restarted phone, removed sim card etc etc and still nothing. Not very happy with the service so far.
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gracee
(@graceefosteer) reported
@Plusnet already has 100x better customer service compared to NOWTV. Even tho I’m still having issues (due to Openreach), the way Plusnet are handling it is so much better!!