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Plusnet

Plusnet Outage Report in Slough, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Slough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Slough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Slough, England

The most recent Plusnet outage reports came from the following cities: Hounslow, Staines, Egham, Greenford, Uxbridge, Stanmore, Southall, Pinner, Windsor, Teddington, and West Drayton.

CityProblem TypeReport Time
Hounslow Internet 9 days ago
Staines Total Blackout 1 month ago
Egham Wi-fi 1 month ago
Hounslow Internet 1 month ago
Greenford E-mail 1 month ago
Uxbridge Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Slough, England

Latest outage, problems and issue reports in Slough and nearby locations:

  • tfoale
    QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • iannevin1
    Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • BenSmart1
    Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • AmandipSidhu2
    Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • w2aps
    Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • wildlime
    Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • joe_deakin
    5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • RBRbBartley
    Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • laurapascaud
    Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • dmosaheb
    Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Umi_Hawa
    Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • leighbike636
    L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • GaryAblett3
    Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • w2aps
    Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • AlexWhiteGB
    Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • maggie_bruce18
    Maggie Bruce (@maggie_bruce18) reported

    @Plusnet Without copying and pasting today’s usual/repetitive answer would you PLEASE tell me WTF is going on. I can access webmail - bog all has arrived there since SUNDAY - on Saturday there was a flurry of emails but nothing since. Provide the service we pay for. GET A PRO IN!

  • TheHairyGSL
    Rod Glen 💙 (@TheHairyGSL) reported

    @Plusnet @maggie_bruce18 This is a blatant lie!! I have been unable to use my email for 5 days now. Every update is the same piece of fiction. I can't get emails by Thunderbird, or webmail, or by android app. Stop lying to us. Tell us the real story about what's happening. Better yet, BLOODY FIX IT!!!

  • The_Parson
    Jon 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@The_Parson) reported

    @Plusnet Wireless connections only. Though, at the time only my laptop was using the wifi and was in the same room as the router. I have issues with wifi connectivity throughout the house.

  • TheHairyGSL
    Rod Glen 💙 (@TheHairyGSL) reported

    @johnlewishelp It would be more useful if John Lewis were to lean on Plusnet (HARD!) to compel them to start putting out honest information about the problem, and to actually fix it!

  • KWCook57
    Athelstan the Man (@KWCook57) reported

    @HelloFromMarcus @witherjay @Plusnet Why have someone on the help line who cannot, well... help?

  • Evan706338921
    Evan (@Evan706338921) reported

    . @Plusnet Please can you help me with ending my contract? It should be finishing in 7 days but I want to make sure you don’t charge me for another month.

  • Treebee_
    Tree (@Treebee_) reported

    @Plusnet Data roaming is not working in Madeira (my friend has full 4g). I've been unable to log in to your website to contact your customer services. Password reset does not seem to be working.

  • Roberthastosay
    Robert (@Roberthastosay) reported

    What an utter farce that .@Plusnet email is still not working properly.

  • HelloFromMarcus
    Marcus Green (@HelloFromMarcus) reported

    @GamblerWelsh @Plusnet @SartorialThug The thug would invoke the proper ways of dealing with miscreant ISP's, but this is a Sheffield problem, not Nottingham.

  • Jmoreels
    Jonathon Moreels (@Jmoreels) reported

    @plusnet in each case I get the message “The server responded: - ERR Login failed”