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Plusnet

Plusnet outages and service status in Slough, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Slough, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Slough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Slough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Slough, England

Latest outage, problems and issue reports in Slough and nearby locations:

  • RBRbBartley
    Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • dmosaheb
    Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • tfoale
    QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • AlexWhiteGB
    Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • AmandipSidhu2
    Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • GaryAblett3
    Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • gooseandberry
    Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • laurapascaud
    Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • leighbike636
    L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • w2aps
    Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • AndrewW66554842
    Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • hastiecamera
    Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

  • iannevin1
    Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • nzbright
    nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • wildlime
    Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • marriott7170
    Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • huw_waters
    Huw Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@huw_waters) reported

    @LeeJarvis10 If you only need broadband then I'd say Plusnet. Cheap as chips and have acclaimed service. I changed from BT to Plusnet in March, cost for identical service dropped from £78 to 29!

  • foxclaire1973
    Claire Fox (@foxclaire1973) reported

    @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

  • ClareQ12
    Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported

    As a customer, I really wouldn't recommend @Plusnet Been with them for years, no idea why. Internet speeds fall when contract is up for renewal, and not usually the speeds advertised anyway. I've been paying £35.99 a month for the slowest internet on the planet...

  • japanauthor
    G M Thomas FRSA FRAS (@japanauthor) reported

    @ThatNeilMartin @Plusnet I left @Plusnet years ago after a customer service guy was patronising and rude. One strike and you're out is my mantra with such things.

  • TOTTENHAM6191
    COYS CORNER PODCAST (@TOTTENHAM6191) reported

    @Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling

  • Nicky_Robson
    Nicky Robson (@Nicky_Robson) reported

    @Plusnet how long to respond to a issue regarding an account of someone who has died? Promised a response 3 days ago & still waiting

  • TanteRos
    xxx ROSE xxx (@TanteRos) reported

    @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

  • OriginalBigBri
    Bri 💙 (@OriginalBigBri) reported

    @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

  • DishSmichri
    Dish Dish (@DishSmichri) reported

    @DeviateDefiant @MoneySupermkt Go to Plusnet. Didn’t realise how **** Virgin broadband was until we switched. Great speeds, no dropping out

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.