Plusnet

Plusnet Outage Report in Thame, Oxfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thame, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thame and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thame, Oxfordshire, England 12/10/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thame, England

Latest outage, problems and issue reports in Thame and nearby locations:

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • GraemeCoates Graeme Coates (@GraemeCoates) reported from Oxfordshire, England

    @tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mike_mcleod Mike Mcleod (@mike_mcleod) reported

    @Plusnet Internet down in fochabers again

  • fraserboyd fraserboyd (@fraserboyd) reported

    @Plusnet Are you aware that your email server seems to be down?

  • JenJones219 Jen Jones (@JenJones219) reported

    @Plusnet having terrible problems with internet for the last few days, chat doesn't do anything and was on hold for ages and kept getting cut off. Anyone who can help please.

  • tha_grim_peeper sarah johnston (@tha_grim_peeper) reported

    @Plusnet Hello Curtis, thank you for replying. Just to confirm, when my contract runs out, I’m not entering into another contract by paying the standard rate? As in can I cancel my broadband at anytime after that without fees?

  • EllieUnleashed Ellie (@EllieUnleashed) reported

    @Plusnet Internet down again. Shame there's no one about when you need em

  • chris_skellett Chris Skellett (@chris_skellett) reported

    @Plusnet how can an existing customer contact you please, your phone number is not recognised, no email, online chat jumps to thanks for getting in touch. ???

  • ktoomanybooks Kate P💙🎓 (@ktoomanybooks) reported

    @fraserboyd @Plusnet Snap. Nothing on service status. Actually relieved that it isn't just me.

  • sarahfresh Sarah Hatfield (@sarahfresh) reported

    @Plusnet I had an ongoing ticket that has been now closed by Plusnet but they haven't answered any of my questions! Can't find a way of getting hold of you other than calling (not possible) or on here, can someone reopen ticket 217120027 and help me?

  • alice_donnellan Alice Donnellan (@alice_donnellan) reported

    @Plusnet got my broadband set up just over 14 day ago. My YouTube and Netflix is going very slow on my smart tv to the point I can watch anything and somtimes slow on my phone. It keeps buffering. Any tips?

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet My son couldn't work on Saturday for a few hours because the mobile network was down and he couldn't log on to his work account as a result. His employer says he needs to claim from you for his lost wages. How can he do this? Thanks.