Plusnet

Plusnet Outage Report in Thame, Oxfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thame, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thame and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thame, Oxfordshire, England 08/16/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thame, Oxfordshire, England

The most recent Plusnet outage reports came from the following cities: Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomDidcot E-mail
United KingdomHigh Wycombe Internet
United KingdomChinnor Internet
United KingdomDidcot Internet
United KingdomHigh Wycombe Internet
United KingdomHigh Wycombe Internet

Community Discussion

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Plusnet Issues Reports Near Thame, England

Latest outage, problems and issue reports in Thame and nearby locations:

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • aohereng Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

  • GraemeCoates Graeme Coates (@GraemeCoates) reported from Oxfordshire, England

    @tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rantylars Ranty Lars (@rantylars) reported

    @Plusnet Yes, the assistant who helped me was very friendly and knowledgeable and made sure I was sorted - I had a follow up email from provisioning this week so all was done well. I'm terrible with names, but it was a Scottish gentleman. Poor call queueing system is my only criticism!

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    coz they are just as **** at customer services as @Plusnet who have tried again to take more money out of my account again without even telling me I even had a bill & if I don't pay the incorrect billing in 14 days they're getting debt collection agency involved! Well go ahead 3/

  • thethirdhan hannah strong (@thethirdhan) reported

    Everyone who told me Plusnet customer service was good…why did you lie 🥲

  • suepinkstone sue pinkstone (@suepinkstone) reported

    @Plusnet my grandson has ip7plus. He wasn’t receiving text or phone calls. He has reset phone , checked all the usual, taken sim in & out. Now phone is displaying’no service’ & he is unable to do anything?? Help!

  • RandomStuff1963 Bits N Bobs (@RandomStuff1963) reported

    @Plusnet Appalling service after my landline has been cut off. You have charged me £2.50 to have calls diverted to my mobile, yet this should be free until you have mended my landline. I am 84 and should be a priority customer.

  • Tribalsleeve Matt (@Tribalsleeve) reported

    @Plusnet Tried to get hold of someone for help by phone on Facebook and on here and no reply from any ! I'm still I'm my cooling off period , give me a reason not to cancel.

  • DaniellaGluck Daniella Gluck (@DaniellaGluck) reported

    @spconnolly @Plusnet Change to Zen. Really good UK service and not overpriced.

  • messalinahooper grace hooper (@messalinahooper) reported

    Oh @Plusnet all those calls and uou couldn't be bothered to tell ne I'm out of contract and that you are charging £11 more for slower broadband and a rubbish service.

  • spconnolly Dame Sarah Connolly (@spconnolly) reported

    Well @Plusnet it’s been two months and still no reply to emails via customer support. This is an outrageously poor customer service and since you are not responding I’m forced to do this.

  • flunny907 Finessa Wallace (@flunny907) reported

    Plusnet.. A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type.