Plusnet

Plusnet Outage Report in Thame, Oxfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thame, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thame and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thame, Oxfordshire, England 11/17/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thame, Oxfordshire, England

The most recent Plusnet outage reports came from the following cities: Aylesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomAylesbury Internet
United KingdomDidcot E-mail
United KingdomHigh Wycombe Internet
United KingdomChinnor Internet
United KingdomDidcot Internet
United KingdomHigh Wycombe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thame, England

Latest outage, problems and issue reports in Thame and nearby locations:

  • MilsDay Millie Day (@MilsDay) reported from Oxfordshire, England

    @Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • aohereng Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • BeingEngland english (@BeingEngland) reported from Kennington, England

    @DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.

  • molb3e Mol (@molb3e) reported from Appleford, England

    @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

  • GraemeCoates Graeme Coates (@GraemeCoates) reported from Oxfordshire, England

    @tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HainesAlexis Alexis Haines (@HainesAlexis) reported

    @PlusnetOfficial Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?

  • OfficialDaveFox Dave Fox (@OfficialDaveFox) reported

    @MarieMartens @TallyForms Please help. Your site is down. I’m in the uk and use Plusnet.

  • citytransportin Simon (@citytransportin) reported

    @SouthEastRailGp I sent a copy to the HMRC and Action Fraud reporting system but I had to send the screenshot as the @plusnet email system refused to let me forward the actual message ... even though I was sending it to the Government fraud / phishing reporting service - who want to be notified

  • RegisteredSissy Up the workers says Sal. (@RegisteredSissy) reported

    @Plusnet 1.Hi, I don't want to be phoned you will email me . Were plusnet having issues on 18.08.2025 (Monday) or also the previous evening the Sunday , as the service was poor even by plusnet standards , intermittent and low download speed when it was there, just poor ! Lamentably so.

  • RegisteredSissy Up the workers says Sal. (@RegisteredSissy) reported

    @Plusnet Hi, I don't want to be phoned you will email me .Hi, were plusnet having issues on 18.08.2025 (Monday) or also the previous evening the Sunday , as the service was poor even by plusnet standards , intermittent and low download speed when it was there, just poor ! Lamentably so.

  • marklpotts Herr Markle Potz (@marklpotts) reported

    @Plusnet Fix your ****** ******* website error! There has been an issue; please consult your system administrator ******* useless assclowns!

  • AmyIsHeRe 🌼 Amy 🌼 🐦‍🔥 (@AmyIsHeRe) reported

    @Plusnet Hello I need to speak to someone regarding my WiFi there is no live chat on the website, my WiFi has been buffering really bad even after I have reset router many times, it's impossible to watch anything on TV it was fine a few days ago but now it's not

  • BigTom0491 Tom (@BigTom0491) reported

    @vickyinatutu @Plusnet They kept coming up and down my street other month promising the world and do it far better price etc, told them no thanks I’m happy knowing my internet will always work and a reliable company to deal with

  • StiltonNinja Ken Mitchell (@StiltonNinja) reported

    @Plusnet I'm currently having issues as my IP address is showing as in the US for streaming services that I use meaning I can't watch UK content. I'm in contract until Jul 2026. If PlusNet can't fix this, can I leave for another ISP?

  • p4ulmiller Paul Miller 🇺🇦🇮🇱 (@p4ulmiller) reported

    @AerialimagingSE @virginmedia Plusnet. On the 2 or 3 times I've had an issue in the last 20 years, their customer service has been bang on point.