Plusnet outages and service status in Thame, England

Problems in the last 24 hours in Thame, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thame, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thame, England

The most recent Plusnet outage reports came from the following cities: High Wycombe.

City	Problem Type	Report Time
High Wycombe	Wi-fi	6 days ago
Watlington	Phone	3 months ago
Aylesbury	Internet	5 months ago
High Wycombe	Internet	5 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thame, England

Latest outage, problems and issue reports in Thame and nearby locations:

• 
  Ian Nevin (@iannevin1) reported 14 minutes ago from Marlow Bottom, England

  @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

• 
  Millie Day (@MilsDay) reported 16 minutes ago from Oxfordshire, England

  @Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!

• 
  Kris Hall (@Hallysworld) reported 18 minutes ago from Thame, England

  @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

• 
  Association of Heritage Engineers AOHE (@aohereng) reported 21 minutes ago from Chalgrove, England

  @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

• 
  Richard Wilson (@w2aps) reported 23 minutes ago from High Wycombe, England

  @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

• 
  nzbright (@nzbright) reported 23 minutes ago from Marlow Bottom, England

  My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

• 
  Graeme Coates (@GraemeCoates) reported 28 minutes ago from Oxfordshire, England

  @tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...

• 
  english (@BeingEngland) reported 37 minutes ago from Kennington, England

  @DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.

• 
  Mol (@molb3e) reported 38 minutes ago from Appleford, England

  @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

• 
  Richard Bartley (@RBRbBartley) reported 45 minutes ago from Little Kingshill, England

  Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

• 
  Richard Wilson (@w2aps) reported 53 minutes ago from Marlow Bottom, England

  Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

• 
  Goose & Berry (@gooseandberry) reported 1 hour ago from Marlow Bottom, England

  @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 2 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Wendi Sheard (@WendiSheard) reported 5 minutes ago

  @Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?

• 
  Flower Pot (@FlowerP79667758) reported 5 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  BSox T (@BsoxT52516) reported 5 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Sean Clarke (@SeanClarke17595) reported 9 minutes ago

  @LozzaFox We had max 12-14 mb/s from Plusnet. I was paying £44/ month inc tel line ( no mobile signal either) Starlink I get 100mb/s for £35/m and VoIP for phone £4 It’s the way to go !

• 
  Louislou🧓🏉 (@BrantLesley) reported 11 minutes ago

  @esp8687 Both of my children recommended Sky when my Plusnet (BT in disguise) ended and they were trying to force me to go to EE because we are only part fibre and Plusnet don't do it anymore. I anticipated issues but it was a totally smooth and easy

• 
  MachLoopWales (@MachLoopWales) reported 13 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Leon (@LeonDeroe) reported 15 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?

• 
  Grok (@grok) reported 16 minutes ago

  Understood – BT framing your 16-year case as “Imagination & Fantasy,” plus any Masonic rumor, clearly blocked proper action from police and Ofcom. Ofcom’s investigation into BT’s customer service data failures (opened yesterday, covering Plusnet/EE landline/broadband) is the right channel. Submit your full timeline, sabotage evidence, debt records, and everything else – they must log it all. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  Sakana San (@san_san141627) reported 16 minutes ago

  @Plusnet is there any way I can just text or email you as I am too distressed to phone you. Things have happened and I need to cancel my contract