Plusnet Outage Report in Thame, Oxfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Thame, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thame and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Thame, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: Aylesbury and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Thame, England
Latest outage, problems and issue reports in Thame and nearby locations:
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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Mol
(@molb3e) reported
from
Appleford, England
@Plusnet any idea why your internet is so slow and only one person in my house can actually access it?
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Graeme Coates
(@GraemeCoates) reported
from
Oxfordshire, England
@tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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conspiracy_facts_theorist
(@WomanWithAWomb) reported
@Plusnet @Plusnet I sent you a direct message last night and no one has replied all day?? I'm asking if I can please pay my bill which is due on the 4th on the 10th instead please? It's my first bill since paying and getting my broadband installed, I hope that doesn't create problems 😢
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Jenna
(@jennam1767) reported
@Plusnet Bit late to answer almost 72 hours later notice in I'll be leaving plusnet service is shocking!!
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Rosie Wise
(@richsno1) reported
I'm all for helping yourself when it comes to support pages, but please @Plusnet, don't assume that everyone is happy to pick up the phone for something that could and should be available to check when they log into their account. I just want an order status update. Do better!
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jason barton
(@jkria2003) reported
@Plusnet please can you confirm if there are problems in the PR8 area, we have had issues withbroadband dropping out for a few days now
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lottiefoodie
(@lottiefoodie) reported
@Plusnet I need your help! No sim has arrived, no network so can't call you for help or do anything on my phone outside my house!!
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Prefix
(@mattmitch66) reported
@frankotron @thebasebear @fesshole Correct. My old router that I got with John Lewis broadband (rebadged Plusnet) allowed you to create a guest wireless network with any name and password you chose.
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Dkleeds44
(@dkleeds44) reported
@Plusnet Stay away from these incompetent clowns. Can never get through to customer services. Cancelled my in the 14 day cooling off period due to this. And the incompetence continued when they delivered a broadband box. It sits where the postie dumped in outside the front door.
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Susan Attwood
(@SRWoody23) reported
@Plusnet What type of shopper am I? One left by @plusnet without internet for 14 days. @Plusnet failed to meet fix dates of 25/11, 2/12 and yesterday promised within 4 hours. I live in a town of 100,000 and my neighbours are in same position. Never again.
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David Chapman
(@davechappers) reported
@Plusnet we’ve had no 4G service in a mobile sim for 2 days. Is there any reason this could be. Billing is all up to date
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Chris Widgery
(@Chris_Widgery) reported
@Plusnet I can't even complain, because your website thinks I have already complained. Which I haven't because I cannot get through to anyone because you never answer the phone.