Plusnet

Plusnet Outage Report in Fulham, Greater London, England

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The latest reports from users having issues in Fulham come from postal codes W12.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Fulham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Fulham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Fulham, Greater London, England 11/21/2024 10:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Fulham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Walthamstow, Ilford, Tottenham, Belsize Park, Tower Hamlets, Hendon, London, Watford, Croydon, City of Westminster, Hackney, Leyton, Harringay, Southwark and Streatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalthamstow Internet
United KingdomIlford Internet
United KingdomTottenham Internet
United KingdomBelsize Park Internet
United KingdomTower Hamlets Wi-fi
United KingdomHendon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Fulham, England

Latest outage, problems and issue reports in Fulham and nearby locations:

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Pauline54232922 Pauline Turner #pigoneer (@Pauline54232922) reported

    @4lanFrancis @tescomobile But you're right about Plusnet. I switched from them to Vodafone last October. Big mistake! The promised £100 voucher never arrived, the speed is slow, no free landline calls and less data allowance.

  • rockest_lobster Rock Lobster (@rockest_lobster) reported

    I'm pretty sure at this point Plusnet have a policy of winding down your line speed until you complain. I'm paying for 80, it's currently syncing at 30 with a 21db SNR margin. It hasn't synced above 60 (minimum guaranteed is 59.6 or something) for 2 years.

  • chriswhittle20 whitbox🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@chriswhittle20) reported

    @JamesJabBrett @Plusnet BT is what u want fella I never have an issue

  • rossbrown Ross Brown (@rossbrown) reported

    Yo! @Plusnet, last couple of days my broadband keeps cutting out, requiring a full reboot of the router each time. Can I send you details for you to do a line check as it’s starting to cause work issues for me. Thanks.

  • AlexTodhunter Alex Todhunter (@AlexTodhunter) reported

    @Plusnet I can't believe an account which took me all of 3 minutes to sign up for, on the basis that it was flexible and I could cancel at any time, has taken 3 months to cancel!!

  • KatTrimble Kat J Trimble (@KatTrimble) reported

    @NoraHutson I have PlusNet Mobile. No hassle at all. And so cheap! It's my broadband that I have to change. I hate having a landline I never use.

  • abrown439 alex brown (@abrown439) reported

    @Plusnet Nope. We can’t get FTTP and there are no plans for Openreach to upgrade our area in the next 5 years. Such a shame, your service has been fantastic but I need speeds over 100M now.

  • Mod71 Mod71 (@Mod71) reported

    @Plusnet Brilliant that you can help 🇺🇦 . How about also assisting a customer who has their connection date pushed back TWICE and now pushed back 2 weeks to end of March!! Completely out of order.

  • Vafuncullo Alan 💙 (@Vafuncullo) reported

    @Plusnet I want to cancel my phone. Dont need to talk to anyone just need to cancel. I logged into my account but there's no straightforward option just to cancel. Should i just cancel the direct debit and leave it to expire?

  • RosemaryShackl4 Rosemary Shackleton (@RosemaryShackl4) reported

    @Plusnet No problems thank you Even if there were, I know you'd be on top of it in no time at all