Plusnet

Plusnet Outage Report in Finchley, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Finchley, Greater London, England 01/11/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Finchley, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Paddington, Hounslow, Poplar, Hammersmith, Hackney, City of London, Newham, Southall, Islington, Wood Green, Southwark, Watford and Stepney.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianSockhoward Brian Howard (@BrianSockhoward) reported

    No service in stanley county durham #plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @felixeve Hi there Felix, I'm really sorry for how long it's taken for us to reply, we're much busier than usual at the moment I'm glad the issue has been fixed but please feel free to get back to us on a DM with your username if you need any further support. - Adam - Plusnet Sheffield.

  • FiFiF8ce Fee (@FiFiF8ce) reported

    @Plusnet no internet for 24hours, this is not good enough. Multiple faults reported throughout Derby area, and your support team has just told me your suppliers "aim to investigate and resolve" in the "next 3 working days". I am a student trying to meet deadlines! Appalling!!

  • robertaf77 roberta faccioni (@robertaf77) reported

    @Plusnet I am getting messages and emails telling me I used 105, 30%, 50% of my smartcap. I did not. Are your system having issues?

  • borristhepanda Borris the Panda 🇺🇦 (@borristhepanda) reported

    @KisbeeWayne @davidjrussel @MartinSLewis …buildings better) but Plusnet users don’t have access to this coverage, otherwise they could end up in a situation where their phone is connected to 800MHz 4G, but when they try to make or receive a call, there is no 3G or 2G coverage in that area to drop down to.

  • GreyAreaUK 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚡CMDR GreyAreaUK⚡ 💙 (@GreyAreaUK) reported

    So, it seems Plusnet's Hub 2 can't use the IP address range 10.1.1.x Guess what address range I use for my internal network? Go on, you'll never guess.

  • latham_karen karen latham (@latham_karen) reported

    @Plusnet broadband outage in street. BT, Sky, Zen provide decent customer service to neighhours. Plusnet still haven't confirmed my problem is going to be fixed. Shockingly bad service.

  • felixeve Felix Eve (@felixeve) reported

    @Plusnet Ok, you fixed it. Shame you help phone line was down and you don't respond here either :(

  • borristhepanda Borris the Panda 🇺🇦 (@borristhepanda) reported

    @KisbeeWayne @davidjrussel @MartinSLewis Plusnet doesn’t currently support 4G calling, which means when you make or receive a call, your phone has to drop down to 3G or 2G. EE have some low frequency 4G spectrum around 800MHz, which significantly improves their coverage (lower frequencies go further and penetrate…

  • raynige123 rnh (@raynige123) reported

    @Plusnet @Haleb_4_ever Hi having the same issue In IG6 postcode