Plusnet

Plusnet Outage Report in Finchley, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Finchley, Greater London, England 02/27/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Finchley, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Harringay, Hackney, Paddington, Southwark, Hounslow, Newham, Islington, Hammersmith, Greenford, Stanmore, Wembley, Southall and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHarringay E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hughgles HuggyT (@Hughgles) reported

    @Plusnet @SteveC_SC But what about yesterday’s missing emails? Absolute silence from plusnet despite numerous questions about this. Absolutely awful customer service

  • hundredabovedh Paul Jennings (@hundredabovedh) reported

    @TonyOcton @Plusnet I'm a Plusnet home user without any business interest or connection and have 3 separate accounts with different providers for just such issues. Can see both sides here

  • PeterHydes Peter Hydes (@PeterHydes) reported

    @Plusnet @Gottzy Email still down for me. My SMTP client asks me for my password (normally automatic) and says that Plusnet server can't accept it saying that"it is a temporary problem" Cold boot of PC doesn't solve the problem.

  • mungerville craig branson (@mungerville) reported

    @Plusnet @HomesPJ Your fix is actually going backwards. Could log in early this morning and send mail. Haven’t been able to do either since 10am. Why is your fix making things worse? Just answer the questions your customers are asking. STOP WITH THE GENERIC RESPONSES 🤬 #plusnet #plusnetdown

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @Plusnet @LoneLeVay Hi @plusnet…I don’t have a problem of slow email I am still not able to access my inbox. At the moment your server will not recognise my account! And hasn’t since Tuesday evening.

  • Philgeorge555 Phil George Author (@Philgeorge555) reported

    @Plusnet I am now getting an 'encryption' error message when trying to send email. Is this part of your problem and if so when will it be fixed?

  • AppsNigel Nigel Apps (@AppsNigel) reported

    @Plusnet @woolcycle Well not only is your email not working, I can’t now access your website to check for updates - what is going on and why are not not posting more regular updates

  • EltontoNick The Calmer Llama (@EltontoNick) reported

    @Plusnet @Forestvon thats incorrect. Still getting the service not available page. Don't you have *any* real time monitoring?

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    @AndrewTait1973 @Plusnet @plusnet continuing problems this morning with dropped server connections, repeating my plea for you to use SM to explain to your customers what is happening. No response to DMs. Not your finest hour.

  • mungerville craig branson (@mungerville) reported

    @Plusnet @BobbyLeDazzler No point logging in if you can’t reply to emails. Fix your email service and provide proper updates. #plusnet #plusnetdown