Plusnet

Plusnet Outage Report in Finchley, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Finchley, Greater London, England 01/21/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Finchley, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, Watford, Paddington, City of Westminster, Hounslow, City of London, Newham, Southall, Islington and Wood Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomMuswell Hill Internet
United KingdomEdgware TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jenmsharp Jen Sharp (@jenmsharp) reported

    @Plusnet hi Plusnet! All of your diagnostic checks/help say my internet connection is great and everything is fine, but it’s freezing/dropping constantly - my speed checks have been between 0 and 0.55mbps all morning. This is super frustrating - what’s going on?

  • clareslaney Clare Slaney (@clareslaney) reported

    Morning @Plusnet there’s been a network error on and off for the last 10 days that won’t be dealt with until Saturday. The ppl I’ve spoken with at Plusnet have been as helpful as they can but it’s unreasonable that customers should have to pay more because of plusnets issue, no?

  • Jocie77 Jo💙🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️ #RemoveTheToryGovernment (@Jocie77) reported

    @Plusnet Oh dear. Lovely person @plusnet convinced me to go full fibre option with no landline telling me to use WiFi calling on my mobile to sort lack of signal. Trouble is I'm also with plusnet mobile. Guess which mobile service doesn't support wifi calling??

  • hannada39 Fairgrieve (@hannada39) reported

    Anyone else had problems with Plusnet mobile roaming in Europe? Very slow (5mbps) even when you can connect - @plusnethelp this is not acceptable. All there is about it online is folk complaining, getting nowhere, then switching to a better provider. @Plusnet

  • OpenreachHelp Openreach (@OpenreachHelp) reported

    @poorscousertom @Plusnet Hi Steve, I'm so sorry to hear you've been waiting so long to be connected. If you DM us the address details, we'll be able to have a look over this and make sure the service provider has been given the most up-to-date info we have on this. (1/2)

  • lparkin Lee Parkin (@lparkin) reported

    @Plusnet I recommended a family member to plus net broadband, filled out my username etc at the point of signing them up… I don’t appear to be getting any benefit of the recommendation… their service is up and running etc…

  • majandmaltby Michelle Abadie (@majandmaltby) reported

    @Plusnet My email has not worked for 3 weeks. I've been in constant contact with your 'help' but nothing has happened. Now my husbands email (same account) isn't working. How can I contact someone who will help?

  • ClaireNoodle01 bakerballs (@ClaireNoodle01) reported

    @ChrissieBailey2 @Plusnet Omg same I work for emergency services from home and I’m having the same issues!! It’s a disgrace @Plusnet sort it out!! Now being told I will be charged if I cancel I’ve lost 5 days work so far!!

  • pgsaunders P (@pgsaunders) reported

    Incredibly bad service from @Plusnet which provides @johnlewishelp broadband. Incredibly rude call handler. Making no allowance for my circumstances, offering no options. At a stressful time, I now have to change providers🤷🏼😮‍💨

  • Shinobilyrical1 Shinobilyricalassassin (@Shinobilyrical1) reported

    @KarakDesi **** sorry didn't see this reply! I was with plusnet and they completely messed up a home move and had never without Internet for a month and then started being ***** about the mandatory compensation. Shocking. Been with them 2 years with no issues before this.