Plusnet

Plusnet Outage Report in Finchley, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Finchley, Greater London, England 01/18/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Finchley, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Watford, Hackney, Paddington, City of Westminster, Hounslow, Poplar, City of London, Newham, Southall, Islington, Wood Green, Southwark and Stepney.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NickoSlick_LUFC Nick 🙏🏻☮️🇺🇦 (@NickoSlick_LUFC) reported

    Any Tech minded people out there. We just got a new Router thing from plusnet. Streaming is very stuttery and slow despite a 25mbps down. Is there a setting in the router that needs changing?

  • soltanssuppers bsoltan (@soltanssuppers) reported

    @Plusnet Good Afternoon, my router is unable to connect through to the internet, I tried rebooting and restarting. Is there an outage? it seems to have been occurring since this morning. Thanks.

  • batswald Helen Oswald (@batswald) reported

    Appalling service and lack of any customer service. DM'd as suggested on website yesterday and no response whatsoever. Are companies allowed to change a direct debit amount without a bill, any comms and when customer didn't sign up to that amount? @Plusnet

  • cthrnpckrsgl catherine pickersgil 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💙💛 (@cthrnpckrsgl) reported

    @btbusinesscare I have had a fault with my BT Business line since 22 June. Last week the line dropped to around 5Mbps. Supposedly they've been working to fix the problem but it's still just as bad. Our home connection with Plusnet was fixed within a few days and on that we get 30Mbps and it was

  • LeeHolmes1972 Lee Holmes (@LeeHolmes1972) reported

    @AlStewartOBE Broadband and telephone provision on the other hand is a veritable consumer paradise if you're willing to shop around! Sky, talktalk, plusnet et al have given me loadsa money to join them/stick around down the years.

  • MrDanielPearson Daniel Pearson (@MrDanielPearson) reported

    @EE any good deals on broadband for existing mobile phone customers? @Plusnet are a joke and keep letting us down

  • lynnos sofargone (@lynnos) reported

    @Plusnet hi there, does your SIM only service not support WiFi calling?

  • richbradshaw Rich Bradshaw (@richbradshaw) reported

    @Plusnet internet down again for 6th time since Friday 5th. Any idea why/what’s going on?

  • Sazzy__Sandra Sazzy Sandra 💙🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet HOUSE PHONE STILL NOT WORKING, more of emergency stepdad can't drive for over a month, a stroke Mum disabled too NEED HOUSEPHONE working also trying to sort out bills etc for new property, if keep use mobile will cost a fortune if so will be asking you to pay mobile bill

  • rossbrown Ross Brown (@rossbrown) reported

    @Plusnet Hey guys. I keep getting emails and texts about leaving - but I signed-up for a new contract with Luke 3 days ago… help!