Plusnet

Plusnet Outage Report in Finchley, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Finchley, Greater London, England 02/08/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Finchley, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, West Drayton, London, Southall, City of London, Abbots Langley, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Edgware and Hammersmith.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomWest Drayton Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AkkrinWraith2 Akkrin Wraith2 (@AkkrinWraith2) reported

    @Plusnet Broadband signal dropping out constantly for last 2 day in Eccles. Is there are problem your end? Router and wifi here are working fine.

  • EmsWong1 Emily Wong (@EmsWong1) reported

    @Plusnet is there an outage or reason for such slow connectivity lately in South East London recently? Be great to be kept informed.

  • fatimaengland F Sol (@fatimaengland) reported

    @Plusnet hi there, my Internet has been down for the last hour. I am in the middle of an important deliverable and I would like to know if the service will resume any time soon please.

  • CatObbard Cat Obbard 💙 (@CatObbard) reported

    @AlishaStringer @Plusnet That’s so poor! I’ve had the usual advice that just signposts you to other sections of their infrastructure. Basically leaving the customer with all the legwork. Suspect they have a long queue of folks they are dealing with due to response time. Not impressed.

  • BandLoafer london loafer band (@BandLoafer) reported

    @Plusnet Account user name: ukloafer Mr Jeong Park Flat6 Peninsula Court 121 East Ferry Road London E14 3LH To whom it may concern Further to my previous complaint. I have posted my issue on your website and Twitter, but have not received any response. Your internet service is

  • __Dylan__Hall__ Dylan Hall (@__Dylan__Hall__) reported

    @Plusnet Nice of you to help me with my question that was asked an hour ago, it's clear what your priorities are, and its clearly not customer service!

  • BandLoafer london loafer band (@BandLoafer) reported

    activation date, but I did not receive your router. I contacted Plusnet and they sent me the router, it arrived next day. I could not use internet 2 days. The ref number is 212726690. On 18 April 2021, your internet service disconnected from early morning. I tried to phone you,

  • NicolaHaslam11 Nicola Walters ⫩ (@NicolaHaslam11) reported

    @Plusnet Morning. I'm still waiting for my new customer reward, can you advise when I'll receive it please?

  • s5ldk Shabir Ladak (@s5ldk) reported

    @Plusnet hi I have already cancelled my contract however you insist on charging me You are also holding a credit on advance line rental.Can you refund this, cancel my contract and stop charging me. After a very poor service, I will reporting this to Ofcom.

  • vilmsgreen Vilms Green (@vilmsgreen) reported

    @Plusnet I can honestly say that Plusnet has provided the most appalling level of customer service I have ever experienced!! Full@of promises’ failed delivery & total disregard of any common sense.