Plusnet

Plusnet Outage Report in Finchley, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Finchley, Greater London, England 12/08/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Finchley, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Newham, Hackney, Watford, Paddington, Southall, Poplar, Ilford, Camden Town, Southwark, Wembley, Feltham and City of London.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomNewham Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SwadhinataTrust swadhinata trust (@SwadhinataTrust) reported

    Are there any @plusnet broadband problems in London E1 area at the moment?

  • GarniLauren lauren garni (@GarniLauren) reported

    I actually can’t believe the audacity of @johnlewishelp and @Plusnet anybody seeking a new internet provider, please, DO NOT go with John Lewis x Plusnet. You’ll be hundreds out of pocket and without a stellar service....or any service at all for that matter. Shambles.

  • purplehoola Gemma Cornish (@purplehoola) reported

    @Plusnet my broadband has suddenly gone off, are there any issues?

  • Xyalon Xyalon (@Xyalon) reported

    @cl_gamble @we_are_biscuit @Plusnet Reading in the bio it's just a support account that is no longer in use. That still doesn't explain why it's still active and set to private, which is really bizarre. Their current support account is open, but being silent on this matter, so not exactly confidence inspiring.

  • TimStares Tim Stares (@TimStares) reported

    @Plusnet what’s going on with the service during the match? @itvfootball @AppleTV

  • Spacejunkie4 ᔕᑭᗩᑕEᒍᑌᑎKIE (@Spacejunkie4) reported

    @Plusnet My connection's gone weird. It's erratic & some web pages just hang 4 ages, then are fast again. I emptied cache, deleted all history, disabled extensions, ran CleanMyMac & turned router off & on again & restarted my Mac & not really any better so I'm stumped. Any clues?

  • audreybowenprof Audrey Bowen (@audreybowenprof) reported

    @Plusnet do you have a hacking problem? Please would you check. Thanks I Received a convincing phishing text from my child (also on plusnet) with link to a fake photo/video message & a password. Might be a one off but I Thought it worth reporting to you just in case.

  • Mac27111960 Marcus Gardner (@Mac27111960) reported

    @Plusnet My sim is puk locked and won't unlock, I need a new sim, please sort this asap I left a message on Facebook. Meanwhile, NO support email? NO online support chat? How the hell do you get help if yourphone is screwed.

  • Red_Amber Amber (@Red_Amber) reported

    @Plusnet @we_are_biscuit @BiConUK I hope you do fix it - I'm a customer of yours and I'm pretty angry this has happened.

  • we_are_biscuit 💖💜💙 thisisbiscuit (@we_are_biscuit) reported

    @Stoicfnord @Plusnet It's a customer (though I suspect not for much longer) of theirs who this happened to. I'm just shouting about it. Don't want them getting piled on otherwise I'd have made a thread around their original tweet.