Plusnet

Plusnet Outage Report in Finchley, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Finchley, Greater London, England 02/17/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Finchley, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hackney, Wembley, Southall, Tower Hamlets, Pinner, Hemel Hempstead, City of London, West Drayton, Abbots Langley, Newham, Harringay, Southwark and Paddington.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 69polaris69 Paul H (@69polaris69) reported

    @DoubtingVictor @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • 69polaris69 Paul H (@69polaris69) reported

    @adamace72 @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • 69polaris69 Paul H (@69polaris69) reported

    @joepg_85 @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • kaye_miles Miles Kaye (@kaye_miles) reported

    Anyone thinking of using @Plusnet as a #broadband provider make sure you read their small print terms. We were connected yesterday having waited a month. The speeds are so slow we called to cancel having been connected 1 day and we have been stung with a £90 exit fee. @Ofcom

  • 69polaris69 Paul H (@69polaris69) reported

    @davidleeraynor @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • 69polaris69 Paul H (@69polaris69) reported

    @SimonStaskiewi5 @MartinSLewis @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • 69polaris69 Paul H (@69polaris69) reported

    @Daniel61546780 @virginmedia @jawaid_mr So why are not other providers doing this? Virgin Greedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • mymacaroon Richard A #FBPE (@mymacaroon) reported

    Sick of @plusnet never ending incompetence. Now my internet is restricted due to “failed payment” which you actually took successfully (a week after you *refunded* an overcharge). 27 hrs after @plusnethelp customer service promised reset, I still can’t log in to my member account

  • 69polaris69 Paul H (@69polaris69) reported

    @shahaaaaadddd @K4M68805044 @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS

  • lee_colliver Lee Colliver (@lee_colliver) reported

    Nobody use @Plusnet we’ve had awful wifi for over a year and they just told it not there problem as I only pay for broadband not wifi. How the hell are we supposed to hole school and work from home?