Plusnet

Plusnet Outage Report in Finchley, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Finchley, Greater London, England 02/13/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Finchley, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Wembley, Southall, Tower Hamlets, Pinner, Hemel Hempstead, City of London, City of Westminster, West Drayton, Abbots Langley, Newham, Harringay, Southwark and Paddington.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomSouthall Internet
United KingdomHackney Internet
United KingdomTower Hamlets Wi-fi

Community Discussion

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Plusnet Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Signalfailure12 On my way (@Signalfailure12) reported

    @Plusnet hi, I’ve had PlusNet broadband for about a year. It drops out regularly - often at least once a day. Is it a problem with the router or something else?

  • Plusnet Plusnet (@Plusnet) reported

    @peterjuerges Hi Peter, I'm sorry to hear you're having issues with your speeds. From testing your line, I'm showing no external faults and your speeds are within expected estimates. Are you noticing this issue only through wireless devices? -Tony Plusnet Sheffield

  • jeremy_slegg Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

  • Plusnet Plusnet (@Plusnet) reported

    @edfoggin_ed Hi Ed, thanks for getting in touch. I'm afraid to cancel the account without transferring the service means you've need to give us a call in. Our mobile support team who can assist you with this can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile) - Benj - Sheffield

  • wjslater William Slater (@wjslater) reported

    @KarenSethuraman @Plusnet @Ofcom Still having the same problem with EE signal.

  • edfoggin_ed Ed (@edfoggin_ed) reported

    @Plusnet hi I wish to cancel my mobile contract but I’m not going to another provider - how do I cancel without ringing you

  • TedUrchin Ted Smith #FBPE #FBPPR #FBPA #RejoinEU 3.5% 🇪🇺 (@TedUrchin) reported

    @Plusnet I was with Plusnet for years. Great service. Then they changed and seemed more interested in new customers than existing. Oh, it also took much longer to get through to them, even before the pandemic. Needless to say, I’m no longer with them.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet He’s been in touch several times - you know this. He was told to switch phone on and off .. then told to contact on Sunday?!? Stop putting this on us as the customer Anyway.. We got the PAC code & will be moving networks. @Plusnet is the worse network we’ve ever experienced.

  • atc_ldn AC (@atc_ldn) reported

    . @plusnet wife in hospital with critically ill 1 year old. Need to increase data from 4gb to 20-30gb immediately. Your adviser was useless offering 2gb or 4gb bolt on. Really poor experience. You didn't do me or you proud today. You just lost a customer. #WellDoYouProudNOT

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours to see if their phones are working?!? Unbelievable. We are moving networks..