Plusnet

Plusnet Outage Report in Finchley, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Finchley, Greater London, England 03/24/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Finchley, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of London, London, City of Westminster, Hampstead, Hackney, Hoddesdon, Islington, Harringay, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford and Stanmore.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomCity of London Internet
United KingdomCity of London Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Janet8uckingham Janet Buckingham (@Janet8uckingham) reported

    @Plusnet 4 weeks without any service or even a proposed connection date. Can someone please help me. This is not acceptable.....

  • Misselbrook1 Daryl Misselbrook💙 (@Misselbrook1) reported

    @Plusnet Broadband been playing up since around 6pm, now no connection. I have diagnosed router and cables and all well, just no internet. Please help.

  • Crystalgmcd1 Crissy (@Crystalgmcd1) reported

    @Plusnet claims to have the best customer service but I've been trying to contact them UNSUCCESSFULLY for weeks. I've not used my bb for over a year now I'm being charged extra for using nothing.

  • mauricesaxby1 mauricesaxby (@mauricesaxby1) reported

    @Plusnet saxbymaurice I HAVE HAD ENOUGH OF PLUSNET NOT PROVIDING ME WITH THE SERVICE IAM PAYING FOR I HAVE NOT HAD ANY CONSITANT BROADBAND FOR THE LAST 4 DAYS AND BEFORE THAT, PROMISED TO SEND OUT NEW ROUTER AT NO COST TO ME LAST MONTH BUT STILL WAITING TECHNICAL TO MONITOR LINE

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @Plusnet your broadband and home phone service is diabolical. Not been working properly since Jan, you fob me off despite hours on the phone, a non working phone line is due to an electrical fault on my home? Plus broadband does not work, I want to leave the contract penalty free

  • BobKing26826000 Bob King (@BobKing26826000) reported

    @Plusnet internet down all lights showing on hub apart from WiFi light Rebooted but nothing changed do I need a new hub/modem

  • gewoodroffe Gem Woodroffe (@gewoodroffe) reported

    @Plusnet Having issues and now threatening emails despite a fault your end on our original account we had for years . We now have 3!! Can anyone actually resolve this….writing notes to billing isn’t working. Didn’t sleep last night over the stress of an email I received

  • Grippo77 ⌬ Dr Grippo ⌬ (@Grippo77) reported

    @TinSoldier1 If plusnet can't provide what you want, are you sure any one else can? It might indicate there's a problem/limitation with the line, or with the cabinet and that other providers would have the same issues?

  • sydneyblue77 blue bubble (@sydneyblue77) reported

    Plusnet have left a disabled/seriously ill person who has emergency careline installed without broadband/homephone and can't use emergency careline Explained this is dangerous to @Plusnet @plusnethelp plusnet had given so many excuses so far still nothing wtf !

  • robjohnsinfo Rob Johns - 📷 🎥 (@robjohnsinfo) reported

    @Plusnet broadband nightmare continues. I thought it was fixed yesterday. Came home and the dreaded red light flashing on the router. Tried resetting. No joy. Tried calling. Just been cut-off. Fed up with awful service and poor support. 😖