Plusnet

Plusnet Outage Report in Finchley, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Finchley, Greater London, England 12/14/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Finchley, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Northolt, Southwark, Hackney, Wandsworth, City of Westminster, Newham, Watford, Paddington, Southall, Poplar, Ilford, Camden Town and Wembley.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomNortholt Internet
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

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Plusnet Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • naked_techie Naked Techie 💻 (@naked_techie) reported

    I reported my internet download speed seemed slow at about 30 Mbps. Latest speed check shows about 48Mbps. Thank you @Plusnet for sorting it out. That'll do.

  • rokerman57 Don Mckenzie (@rokerman57) reported

    @nelliecarty I’m sim only with plusnet it’s around £6.50 a month, they use EE network!

  • Pro_Snapper David Millington (@Pro_Snapper) reported

    @Plusnet hello. I was a customer for 14 years and only left when you offered me Full Fibre with BT! I now know that you are offering people that call you Full Fibre. Do you now also have broadband and telephone packages?

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet what I am paying for? This is bad service actually and can not join my broadband for the last 30 mins and used up all my mobile data

  • blackhairbub Mig (@blackhairbub) reported

    @Plusnet @lord_talbot You reply to positive tweets, but ignore others. And that's good customer service?

  • HappilyUnwoke HappilyUnwoke 🇺🇦🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸✡️🦖💚🤍💜 (@HappilyUnwoke) reported

    @Plusnet Can you help me please? Your website froze when I was ordering a SIM so I ended up with two accounts. I've been told the second account was closed but I'm still getting e-mails (and bills!) for both accounts.

  • Pmc1Bai UpsyWupsyPauline (@Pmc1Bai) reported

    @GeorgeMonbiot @VodafoneUK Sorry for your loss and the trouble and upset vodaphone have caused you. My sister had the same problem with Plusnet over 10 years ago. Husband took out the account and 3 mnts later he dropped dead suddenly. Plusnet made her continue to pay for the rest of contract....

  • NeedMoreTree Chris Walker (@NeedMoreTree) reported

    @Plusnet why are you cutting our line tomorrow while we are still living here 4 more days?? we are being left without any service. is this grounds for us to leave you and join another provider?

  • AlisonS51524829 Alison Smith (@AlisonS51524829) reported

    @Plusnet Hi, I’m wanting to cancel my order with you as I’m finding it very frustrating as in able to get questions answered via chat line or telephoning. Please note I no longer wish to pursue my transfer to Plusnet under my rights during statutory cooling off period.

  • strayficshion DrSuzanneConboy-Hill (@strayficshion) reported

    Hello @Plusnet, why do you disallow texting to short form numbers? So many emergency services and utilities use them. Today it was @UKPowerNetworks and again I was unable to make contact when I needed to.