Plusnet

Plusnet Outage Report in London Colney, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in London Colney, Hertfordshire, England 03/20/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: London, Hampstead, Harringay, Luton, Stanmore, Wembley, Pinner, Hemel Hempstead, Berkhamsted, Abbots Langley, Muswell Hill and Edgware.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • DLDD2009 DLDD (@DLDD2009) reported from Dunstable, England

    @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rootbeerquin Michael (@rootbeerquin) reported

    The hold music for @Plusnet’s customer support is truly torturous

  • Tom_Dalgleish03 Tom Dalgleish (@Tom_Dalgleish03) reported

    @VodafoneUK full fibre is literally the worst internet connection we have ever had. Even bloody Plusnet was better. Every time I pass the shop I want to run in and stop the poor folk from signing a contract. #Vodafone

  • ElissaT28 lis (@ElissaT28) reported

    Well done @Plusnet leaving me without internet for 5 weeks so I cannot do my NHS job, be in my home that I’m paying rent on and still charging me for the privilege of no internet and to call them for 40minutes …and I can’t cancel it - what a way to treat people

  • mysteriousgal mysteriousgal (@mysteriousgal) reported

    @Plusnet The fraud team told me at the time the credit search would be removed from my credit file - that was in July - its now November and the search is still there. No one seems to every answer on the phone number i was given to contact. Please help get this removed from my file

  • killomeroe Val Hopkins (@killomeroe) reported

    @Plusnet 48 minutes now waiting in a queue for customer services to answer

  • JaneinWoodford Jane 💙 (@JaneinWoodford) reported

    @Plusnet am at the end of my tether with crap broadband, minimal connectivity & continually dropping out 24/7. No help from customer service. Can't upgrade Apparently can't leave Are you going to do anything about it or just take my money?

  • postscriptphoto Paul Sutton (@postscriptphoto) reported

    @Plusnet terrible experience trying to get your broadband into our new house. Misinformation followed internal errors at Plusnet cause major delays. I need BB for remote working, spent my first week in a hotel (at my expense) ... wonder if you're prepared to reimburse? Doubt it.

  • flunny907 Finessa Wallace (@flunny907) reported

    @Plusnet Of course I need my internet fixed because to leave you I have to pay the full two years of bills even though you were NEVER able to connect me. 21st August this started but 3 weeks tomorrow of no internet/broadband.....all thanks to you

  • ashleybenstead Ashley Benstead (@ashleybenstead) reported

    @Plusnet over an hour. Still nothing on your own status page or anywhere else about this MSO. How major does an issue need to be before you add it?

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @GigglyMunchkin Plusnet promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent. No broadband, but will not let us leave contract unless we pay for service we have not received