Plusnet

Plusnet Outage Report in London Colney, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in London Colney, Hertfordshire, England 11/21/2024 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Tottenham, Hendon, London, Watford, Harringay, Wembley, Hampstead, Luton, Hornsey, Wood Green, Welwyn Garden City, Enfield Town, Radlett, Colindale and New Southgate.

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City Problem Type Report Time
United KingdomTottenham Internet
United KingdomHendon Internet
United KingdomLondon Internet
United KingdomWatford Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • DLDD2009 DLDD (@DLDD2009) reported from Dunstable, England

    @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Gadgetoid Phil Howard (@Gadgetoid) reported

    @jemjabella @CatLamin @Plusnet My hearing difficulties notwithstanding, I fundamentally reject the concept of wasting my time calling a *retentions* service to cancel a contract which should be a 1-button-push. Also. I'm a millenial. I hate telephone calls with a seething passion.

  • jemjabella Jem (@jemjabella) reported

    @Gadgetoid @CatLamin @Plusnet This was similar to the issue I had with my account. It came out of my bank account, associated with my house, I was a valid account manager, username was "jemand[ex]" but because my ex had set the account up I couldn't cancel. Had to get my abusive ex to sort - fun times 🙄

  • _T4NY4_ T4NY4 (@_T4NY4_) reported

    @Plusnet I have been without mobile service for nearly a week, since you ported my number from my previous provider and sent me a SIM that hasn't arrived. Meanwhile I see you're charging me for a service that I can't use. No reply from your customer service team. Poor start!

  • OneRedOdd The Sharkey (@OneRedOdd) reported

    @Gadgetoid If you offered laser etching of cancellation letters as a service to @plusnet customers I'm sure plenty would take you up on the offer ..I'm guessing they would get about 20 before they changed T's&C's

  • GlynnPromotions David Glynn 🔞 (@GlynnPromotions) reported

    I will never go back to #VirginMedia and will leave #Plusnet the minute my contract is up. My life is worth more than 10 pence. I had at least two break ins in the last 12 months and the Police do not give a damn.

  • _Roonix R69NiX (@_Roonix) reported

    @Gadgetoid @Plusnet Oh wow those guys that pretend to be like a down to earth for the people simple company? What a bunch of phony pricks. Hate it when people try to look all humble and ****, not because they actually are, but because they think that image will make them money.

  • CatLamin Cat Lamin (@CatLamin) reported

    @Gadgetoid @Plusnet I remember having a fecking nightmare trying to cancel my dad's account because he had a brain tumour and couldn't speak and they literally refused to speak to me because him. It took me posting them a power of attorney letter to cancel his account which was so frustrating

  • joshy_mcgee Joshua Murton (@joshy_mcgee) reported

    @Riddley82 @SkyHelpTeam I’m in Wokingham with plusnet and also experiencing an outage today. Have contacted their tech support who have advised me there is a BT fault in the area. Likely resolved by 9PM !

  • 31_jpg jpg (@31_jpg) reported

    @plusnethelp help my wifi seems to have gone had plusnet for a long time never had any issue before I need it for work please help

  • Gadgetoid Phil Howard (@Gadgetoid) reported

    @jemjabella @CatLamin @Plusnet So. Much. Yikes. Is people canceling accounts at random for a laugh such a common occurrence that they need to be this draconian? Apparently I can log in to the online service and commit to a 12 month contract without breathing a word to anybody... but not cancel!?