Plusnet Outage Report in London Colney, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Plusnet
Plusnet is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: Wood Green, Enfield Town, London, Golders Green, Hendon, Radlett, Wembley, Luton, Harringay, Bushey, Hertford, Tottenham, Hemel Hempstead, Walthamstow and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Wood Green |
Internet | |
| Enfield Town |
Wi-fi | |
| London |
Internet | |
| Golders Green |
||
| Wood Green |
Internet | |
| Golders Green |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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DLDD
(@DLDD2009) reported
from
Dunstable, England
@Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Grayo 🏴
(@grayomtb) reported
@Plusnet I really don’t need the standard guff response plusnet. Fix the openreach infrastructure fault and stop dealing with your customers like they are delinquent!
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Carol Yarrow
(@CarolYarrow) reported
@Plusnet Please can someone help me get our Broadband up again? We reported a fault on 9th April and we are still waiting... On hold yet again... No answers... No help. Plusnet Customer Service appears to be a joke
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Graham Mcdermott
(@dermoreddevil) reported
If anyone needs broadband and phone do not and I can’t stress this enough use #plusnet.they try and put across in all their ad’s that they have award winning customer service it’s not true my mother 75 been shielding for 14 months being threatened for £13 #plusnet hang your heads
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MARK BOOTH
(@MARKBOOTH7) reported
@Plusnet total blackout since 4PM yesterday and was told basically sorry nothing we can do, may be fixed by Tuesday next week? What kind of nonsense is this?
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Simon Jary
(@simonjary) reported
@Plusnet My wife is in New Zealand and needs to add me as a nominee so I can talk to Plusnet about her service. The 500 number doesn't work, Live Chat is always offline, and I can't find an email address. Please advise me what she can do.
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Halim Matin
(@halimmatin) reported
@GrahamK61158129 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding y outstanding credit. Asdamobile you are a bunch of thieves.
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Craig Benson
(@craigbenson76) reported
@Kung_fu_eric @Plusnet @KilmarnockFC Unless Rinat Dasayev is a Plusnet customer, nae chance.
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Kay george
(@Kaygeor53353208) reported
@plusnet is becoming really annoying. Keeps disappearing and therefore no WiFi SE25 area. Anyone else having this problem?
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Adrian Mason #FBPE
(@Adrian_Quark) reported
@Penyrheolgerrig We had Plusnet broadband and phone. I informed them that we wanted the service terminated on the date we moved out and cancelled the direct debit after the last bill from them was paid out. Had several emails from Plusnet requesting further monthly payments! Now stopped . . .
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julie cole
(@diddle51) reported
@Plusnet Would be if I could actually use internet without it cutting out all the time, I changed over from now on 21st April and wished I never!