Plusnet Outage Report in London Colney, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in London Colney, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Hampstead, Hendon, Wembley, Wood Green, Finchley, Cricklewood, Radlett, Harringay, Enfield Town, Hatfield, Walthamstow, Tottenham, Bushey and Whetstone.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
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Plusnet Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Chris Furneaux (@cfurneaux) reported from London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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jnthn (permanently broken) (@JSDBroughton) reported from London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Amandip Sidhu (@AmandipSidhu2) reported from Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Louise 🌈 (@louise_sarah) reported from St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Louise (@louise_sarah) reported from St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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247 London Locksmith (@247LondonLocks) reported from Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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K Jackson (@kjackson1984) reported from Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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247 London Locksmith (@247LondonLocks) reported from Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Louise (@louise_sarah) reported from St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Our René (El Dios) (@NotreRene) reported
@Plusnet is absolutely awful. Streaming TV is worse than when the aliens took out a satellite in Independence Day.
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Kuzembo1 (@Kuzembo81) reported
@Plusnet engineer coming this morning between 8 and 1. Only 9 hours late so far. Not the best start for a new customer. I've had no update. My online account has no update and everytime I try calling there's long waiting times. I'm not queueing.
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Matt Wolfenden (@Matt_UNIT3D) reported
@AdamButler483 @kendallrowanx That’s a you issue not a them issue.. Get some real internet instead of stealing ya neighbours plusnet
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Plusnet (@Plusnet) reported
@rainbowclaire Hi Claire, I'm really sorry that's still an issue. Could you get back to us on a DM with the full postcode please so we can look into it further? - Adam - Plusnet Sheffield
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Matt Page (@mrmattpage) reported
We're so accustomed to receiving awful customer service these days, it's important to give praise to the firms that treat us well. Had billing issue on my @plusnet account, phone answered on one ring, and the friendly agent resolved my issue in 2 mins flat. Excellent service 👏
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Matt Henderson (@matt_hendo12) reported
@Plusnet I need help regards my mobile bill and understanding why I've been told I owe, when in fact I dont
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Darren Foston (@DarrenFoston) reported
@Plusnet Just tried to sign up. Online form went wrong but still took 1st payment. Rung your customer service number who stated nothing they could do and hung up with no warning plusnet have techincally stole money from me with no want to sort it out
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Plusnet (@Plusnet) reported
@half_pint_chris Hi there Chris, I'm really sorry that you've not been able to make calls on your mobile. Could you get back to us on a DM with your mobile number if that's still an issue please? Sorry for the delayed response too, we've been much busier than expected. Adam - Plusnet Sheffield
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ela eren (@elaereeen) reported
@Plusnet i ordered broadband to my flat today and received a message saying my broadband delivery will be delayed, and my account says “we found a potential problem” on checking the line. I need broadband urgently so need help with understanding what is going on.
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Charlbeck Jewellers (@Charlbeck71) reported
@OpenreachHelp Gary, Open reach will not confirm anything. Nearly two weeks without a phone connection. Plusnet are blaming Open reach and vice versa. Shameful way to treat customers.