Plusnet Outage Report in Dunstable, Central Bedfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Dunstable, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dunstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Plusnet
Plusnet is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Dunstable, Central Bedfordshire, England
The most recent Plusnet outage reports came from the following cities: Henlow and St Albans.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
TV | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dunstable, England
Latest outage, problems and issue reports in Dunstable and nearby locations:
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Louise (@louise_sarah) reported from St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Jazz Coll (@JazzColl) reported from London Colney, England
@SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.
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Bhavini Lakhani (@B81Designs) reported from Milton Keynes, England
@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
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Edward Lui (@edwardlui) reported from Milton Keynes, England
@Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.
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Darren Altman (@DarrenAltman) reported from London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Louise (@louise_sarah) reported from St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, England
As @Plusnet is down again (that very much won't do) we're rediscovering the magic of DVDs this evening. I do hope they figure it out by tomorrow. I have a LOT of work to do.
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G (@GlennMillward) reported from Milton Keynes, England
Avoid Plusnet like the plague. Awful customer service.
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DLDD (@DLDD2009) reported from Dunstable, England
@Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?
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James (@James54359785) reported from Milton Keynes, England
@Plusnet Any issues in MK3, your web just won't connect.
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DannoMK 🏴 (@CowshedDan) reported from Milton Keynes, England
@MKarmy46 I’ve given up, absolute dog **** from Sky, now Plusnet, they can both stick it up their bums tbh 👎🏼😡
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Priya 🦖 (@sayitrightltd) reported from London Colney, England
Extremely disappointed by @Plusnet customer service. Unprofessional internet provider
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Louise 🌈 (@louise_sarah) reported from St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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G (@GlennMillward) reported from Milton Keynes, England
Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Cook (@BinkyPro) reported
@Plusnet A google search shows this has been an issue before that you have not resolved, users reported this back in 2019 and 2020. For the 5 GHZ band to refuse connections across a variety of devices then the problem must be on your side of things, or with your Router/Router firmware
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Phantaxus 🇪🇺 🇬🇧 (@Phantaxus) reported
@mattthr @Plusnet @plusnethelp I think the first hour is free, but you can hang up at 59 minutes and call again
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Halim Matin (@halimmatin) reported
@GrahamK61158129 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding y outstanding credit. Asdamobile you are a bunch of thieves.
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Carol Yarrow (@CarolYarrow) reported
@Plusnet Your customer service is a joke. It is worse than useless. I wish that they could help but they evidently can't
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Norman (@BeldomN) reported
@LizParkin3 I contacted @Plusnet customer services today and I must say they were very good. Sending out an engineer on Monday. Fingers crossed.
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John Turner (@Canals1de) reported
@Plusnet Hi Currently got Question 214170376 re Landline problem open. Target fix date is today and wanted to reply to question that "it is not fixed yet". Can you please add that to My Account - many thanks
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Halim Matin (@halimmatin) reported
@Melanie10902546 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding my outstanding credit. Asdamobile you are a bunch of thieves.
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James ingram (@JimChavez81) reported
@plusnethelp why have you restricted my services it's not been 14 days from date you sent me email notice. It's after 8pm so now I can't get my issue fixed until tomorrow. This is disgraceful you cut me off at 7.50pm and your lines close at 8pm. Very convenient Plusnet, cheers!!!
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Halim Matin (@halimmatin) reported
@danialhussain24 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding y outstanding credit. Asdamobile you are a bunch of thieves.
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Fiona McDonald (@FMcDon10) reported
@Plusnet 83 year old Mum. No phone, internet or community alarm since Monday. Repeatedly told due to mass outage despite service ticket dated 23/10/2018. Today, many calls later told there is no outage and an engineers visit is needed. We need this fixed tomorrow!