Plusnet

Plusnet Outage Report in Shefford, Central Bedfordshire, England

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The latest reports from users having issues in Shefford come from postal codes SG17.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shefford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shefford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shefford, Central Bedfordshire, England 02/16/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shefford, Central Bedfordshire, England

The most recent Plusnet outage reports came from the following cities: Shefford, Luton, Stevenage and Henlow.

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City Problem Type Report Time
United KingdomShefford E-mail
United KingdomLuton Internet
United KingdomStevenage Internet
United KingdomLuton Internet
United KingdomLuton Wi-fi
United KingdomLuton Internet

Community Discussion

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Plusnet Issues Reports Near Shefford, England

Latest outage, problems and issue reports in Shefford and nearby locations:

  • PaulWestlake Paul Westlake  (@PaulWestlake) reported from Bedford, England

    Is PlusNet broadband down in Bedford?! @plusnethelp - No connection since 23:15 last night.

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MethodologyUK Jon Rowe (@MethodologyUK) reported

    Hi @Plusnet, I need some assistance regarding a new customer reward. My service started on November 26th, 2025, and I'm still waiting for the 145 pounds reward claim email. I have checked my junk folders multiple times. Could you look into the status of this reward for me? Thanks

  • DerylLynn DerylLynn on stranger’s island (@DerylLynn) reported

    @Tris1973 Been with PlusNet for a good few years but for the past 7 weeks the internet has been mostly down so I consider them in breach of any remaining contract . They are not arguing

  • P_Collin Grumpy ultra-remain MCMLXXX (@P_Collin) reported

    @Plusnet None of the options given on the phone number given are relevant for my issue. I've tried DMing but all I get are automated responses

  • Kevvoo55 Kevin brown (@Kevvoo55) reported

    @Plusnet well after days of trying I eventually got through to the retention team, not in Sheffield as expected and not at all bothered about retaining me as a customer! Poor poor work guys. @fibrusbroadband here I come !

  • itsadamuk ItsAdam (@itsadamuk) reported

    @Plusnet Imagine telling people to go to X and to DM you for support, only to be given a constant automated response of call us, that's absolutely pathetic.

  • krayzeejohnnyb Johnblackmore (@krayzeejohnnyb) reported

    @Plusnet I tried that and got nowhere my account number is 5876889 please can you look into this for me or pass to the relevant department as right now I will not be renewing when the contract ends. I was happy with your service but now there’s a problem it looks like you don’t care

  • CurdRon Ron Curd (@CurdRon) reported

    @Plusnet I have been told by my current provider (BT) that I cannot cancel my land line because full fibre broadband needs it but you advertise broadband without a landline. Is this possible in my area? (NR120HE)

  • Colsta89 Colin Hardy (@Colsta89) reported

    @Kevvoo55 @Plusnet ... online within 4 hours, and it still hasn't come back on, I have since paid my bill in full, amd still nothing, all I have is an orange light on the router with no Internet, and earlier I was told systems where down your end... what is going on?!?!?!?

  • WilsDavid Dave Wilson (@WilsDavid) reported

    @Plusnet Your Helpdesk aren’t interested as they say it’s passed to Greenby. I’ve been a plusnet customer for 25 years and am disgusted in your service and attitude.

  • LoonyQuine Terry (@LoonyQuine) reported

    @Plusnet why are you charging me P&P on a router you insisted on sending me even though I told you I already had the same one? You still insisted so please remove this charge! Ridiculous this seems the only way to contact you for help on this