Plusnet

Plusnet Outage Report in Stevenage District, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stevenage District, Hertfordshire, England 01/19/2026 14:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Luton and Henlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomLuton Wi-fi
United KingdomLuton Internet
United KingdomHenlow Total Blackout
United KingdomLuton Wi-fi
United KingdomShefford Internet

Community Discussion

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Plusnet Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Nanafriar I'm so sorry that it's not working out for us but I hope we can get you on-board with Plusnet in the end 🤞 Just to let you know that I've sent you a DM and I hope to hear back from you 👍 - James in Sheffield

  • sensembuts sensembuts (@sensembuts) reported

    @Plusnet unable to send email from my webmail madasafish account. Receiving emails ok, just problems sending. Can you help?

  • 6446Shelley Michelle Archer (@6446Shelley) reported

    @Plusnet Wow incredible #pricehike announced from #Plusnet! Their prices for phone packages (anytime calls etc) had already doubled in the time I've been with them. I will need to make adjustments to my plan. I've always appreciated their customer service but this is too much.

  • gingerburn Will Burn (@gingerburn) reported

    Dear @Plusnet, I don't object to waiting a bit to speak to your rep. I do, however, object to your bloody awful hold music. It's ten to ten on a Thursday morning, 2am on the strip in Ayia Napa.

  • pipmadeley Pip (@pipmadeley) reported

    @nhh322000 @Plusnet Glad your problem got sorted. Sadly this is a complete loss of DSL disconnection, different issue.

  • pipmadeley Pip (@pipmadeley) reported

    @imkSushi @Plusnet This started as a single drop but now it goes on for over four hours a night so problem clearly getting worse. Close friend is a network engineer and suspects a re-profiling issue with the equipment at the exchange. Clearly something out of my control now.

  • addierfc adam kinnear (@addierfc) reported from Ormiston, Scotland

    @Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.

  • Azrall Allan 'Azrall' Bott (@Azrall) reported

    Anyone have issues with switching Broadband to @Plusnet ? In particular, them setting up your connection and just not sending you hardware?

  • JackieKane Jackie Kane (@JackieKane) reported

    @Plusnet were brilliant today. What a change to be dealing with a comms company with a speedy response, a team that listened and were uber helpful. There is still good customer service out there!

  • imkSushi imkSushi (@imkSushi) reported

    @pipmadeley @Plusnet I have a very similar issue at home (we're with BT): At roughly 00:48 every night, the internet drops out for a few minutes. So it might be something beyond PlusNet (my guess is that there's something crucial somewhere that restarts in the middle of the night every night)