Plusnet

Plusnet Outage Report in Stevenage District, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stevenage District, Hertfordshire, England 05/09/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Luton, Hertford, Hemel Hempstead, Hitchin and Hatfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomHertford Internet
United KingdomLuton Internet
United KingdomHemel Hempstead Wi-fi
United KingdomLuton Wi-fi
United KingdomLuton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrshumba1 Mrshumba (@Mrshumba1) reported

    @Plusnet It seems strange that Plusnet does not seem to reward loyalty. I have been with them for nearly 3 years, although they have offered me a new deal which is less than I am paying now, a new customer can get the same deal at a lower price plus a voucher

  • Tom1959 Tom Henderson (@Tom1959) reported

    I think @Plusnet is broken. Internet has stopped working. Is it only me, or is it everywhere?

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet @plusnethelp Stay away from them worst company.

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @KateSlaterPR @Plusnet Stay away from them , worst company.

  • gbull91 GB (@gbull91) reported

    @WeAreOpenreach we haven’t had WiFi in westcliff for the past 10 days now, are you able to advise when this will be resolved as plusnet informed me it’s an issue your side? It’s really not ideal considering most of the population are working from home!!

  • CrazyDogStephen Stephen (@CrazyDogStephen) reported

    @Plusnet @plusnethelp "stay connected"? Not if you're on a PlusNet connection where the line drops constantly and the support team tells you this is normal.

  • Barnardleanne Leanne Barnard (@Barnardleanne) reported

    @Plusnet @plusnethelp customer service at its very worst!

  • MotherOfCats21 MotherOfCats (@MotherOfCats21) reported

    @Plusnet You've caused me and my family nothing but anxiety and stress for over 4 years. Ridiculous connection speeds. Disgusting customer services. Dragging a medically vulnerable young mother and a 1 year old child through the mud. A stick has better communication skills.

  • GAlexanderScott Grace Alexander-Scot (@GAlexanderScott) reported

    Awful service @Plusnet. Connection probs since opening acc. £65 fee for engineer if it turns out it's our fault but can't say what that fault would b beyond loose wires & blocking the modem. Don't think they can or will provide the service we're paying for and tied in till Feb.

  • DevP89 Dev Patel (@DevP89) reported

    @Plusnet Definitely much better signal and service using the actual ee network.