Plusnet

Plusnet Outage Report in Stevenage District, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stevenage District, Hertfordshire, England 11/20/2025 04:45

November 20: Problems at Plusnet

Plusnet is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Shefford, Welwyn, Royston and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomShefford Internet
United KingdomWelwyn Internet
United KingdomRoyston Internet
United KingdomLuton Internet
United KingdomHenlow Total Blackout
United KingdomSt Albans Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gaymassiv siân 🌹 (@gaymassiv) reported

    am paying £70 a month for my phone and wifi separately and do you think ive ever got ******* internet signal?????? @Plusnet @O2 beg you do better pls

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet The reason you are no longer conversing is because your response is incorrect – you probably know that now. Plusnet suspend pre-paid services if they do not always have access to your bank account. Plusnet customer services reps lie rather than solving issues in an honest manner.

  • scam516 Sam campbell (@scam516) reported

    @Cousins155 @Plusnet They dont... then when you go further they issue refunds but end up taking more money from you instead of giving you the refund... companys a joke.. im moving to bt..

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @UswitchUK @Plusnet Tarnishing your brand with appalling customer service which you reward with your customer service awards.

  • Plusnet Plusnet (@Plusnet) reported

    @highwaylass Hi there and sorry for the issue, it does look like there may have been an issue last night. We can see that the router has since reconnected but please do get back to us if there's still a problem. - Adam - Plusnet Sheffield

  • purplehoola Gemma Cornish (@purplehoola) reported

    @Plusnet my broadband has suddenly gone off, are there any issues?

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet Hi, Considering joining Plusnet on a monthly SIM only contract. Spotted this in the terms & not sure what it means exactly. “22. Our right to suspend your service…” “22.1.5. ... (if) you fail to maintain an active Direct Debit on your account…”

  • CMkwebu Caroline Mkwebu (@CMkwebu) reported

    @Plusnet I have moved to virgin. Trying to cancel my contract is a nightmare

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet see the issue still hasn't been rectiied since 2020

  • amynewby Amy_Newby (@amynewby) reported

    @Plusnet are ridiculous. Couldn't fix our internet after we renewed the contract, cancelled 4days into the 14days cooling off period yet now trying to charge us a full cancellation fee! CS are no help, 3 manager call backs requested but not had 1. I'm going to trading standards.