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Plusnet outages and service status in Hitchin, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Hitchin, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hitchin, England

The most recent Plusnet outage reports came from the following cities: Hitchin, Luton, and Shefford.

CityProblem TypeReport Time
Hitchin Total Blackout 1 month ago
Luton Internet 1 month ago
Shefford E-mail 2 months ago
Luton Internet 2 months ago
Stevenage Internet 2 months ago
Luton Internet 3 months ago

Community Discussion

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Plusnet Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • DLDD2009
    DLDD (@DLDD2009) reported from Dunstable, England

    @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pacrabtree
    Paul Crabtree 🇬🇧 (@pacrabtree) reported

    @CumbriaPR I could be wrong but everyone uses the same network installed by btopenreach unless there is a standalone service. So it doesn't matter if it's Sky, EE, PlusNet. As someone suggested I would use BT they can sort out issues quicker being in touch with OpenReach on a regular basis.

  • _kingham
    Kevin Ingham (@_kingham) reported

    @Plusnet How did you get award winning customer service when you don't even call back to fix problems when you promise?

  • _kingham
    Kevin Ingham (@_kingham) reported

    @Plusnet and sending a random tweet in the hope of a reply seems to be the only way to contact customer service

  • Pauline79190767
    Pauline Delaney (@Pauline79190767) reported

    @Plusnet Hi there, no worries, I spoke with one of your colleagues Saturday morning. It was an outage that had to be resolved by @OpenreachHelp, and we were back online before their expected time, so less than 24 hours without. Apocalypse avoided.

  • Richard50478103
    Richard (@Richard50478103) reported

    @Plusnet Hi Plusnet - you’re losing 2 customers today after you are bumping up your prices, I was willing to live with the lack of wifi calling and lack of signal in my village for the cheaper cost of your plans, now they are going up I’m moving on

  • PoundsSenseBlog
    PoundsandSense 🇬🇧 (@PoundsSenseBlog) reported

    Just helped an elderly friend report the death of his wife to Plusnet. Handled efficiently and sympathetically by their customer service team. In under 15 mins we transferred their broadband to his name and cancelled her mobile phone. Well done, Plusnet #Creditwherecreditsdue

  • Lexutavia
    Lexutavia 🎮 (@Lexutavia) reported

    @WrecklessGamer Virgin Media are alright broadband when it works but their customer service is notoriously woeful Plusnet are nice but don't offer FTTP so I went with BT which is their parent company these days

  • Vdweller
    Vivienne 💙🧡🌻 (@Vdweller) reported

    @CynthiaRao4 My daughter had these problems with Virgin when she moved into her flat a few years ago. After struggling with them for a while her contract came up for renewal and she switched providers. I think she went to PlusNet. She’s had no problem since.

  • MtG_Sly
    Simon Wallis (@MtG_Sly) reported

    @Plusnet hi. Been having daily outages with my broadband. We use a phone line connection in the SS16 area. Can you advise on any works by Openreach or if there is a problem. Thank you.

  • Plusnet
    Plusnet (@Plusnet) reported

    @tho78450 Hi there Tanya, thanks for getting in touch, I am sorry to hear that you've had a poor customer journey with us, I want to change that for you if you'd let me. If you Dm me your plusnet username I can have a look at your account. Would you be ok with this? -Mike.P Sheffield