Plusnet

Plusnet Outage Report in Berkhamsted, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Berkhamsted, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Berkhamsted, Hertfordshire, England 11/28/2025 21:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Berkhamsted, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Luton, Leighton Buzzard, Abbots Langley and Aylesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Wi-fi
United KingdomLeighton Buzzard Internet
United KingdomAbbots Langley Internet
United KingdomAbbots Langley Internet
United KingdomAbbots Langley Internet
United KingdomAbbots Langley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Berkhamsted, England

Latest outage, problems and issue reports in Berkhamsted and nearby locations:

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • JazzColl Jazz Coll (@JazzColl) reported from London Colney, England

    @SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • DLDD2009 DLDD (@DLDD2009) reported from Dunstable, England

    @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • sayitrightltd Priya 🦖 (@sayitrightltd) reported from London Colney, England

    Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alistairsbrain Alistair Cohen (@alistairsbrain) reported

    @Plusnet I've been trying to call any customer service number I can find, but none of them connect. Are you having issues with your customer support today? Can you help me via twitter, or live chat somewhere?

  • HelenLGateley HLG 🕷 (@HelenLGateley) reported

    @Plusnet - we can’t get through to customer service

  • LN6_RamsFan Lincoln Ram (@LN6_RamsFan) reported

    @Plusnet I’m paying for 59-67mbps. I am only getting 30mbps. Not sure if it matters I still have your old router #help #likewatchinggrassgrow

  • Plusnet Plusnet (@Plusnet) reported

    @DamianPHughes back to normal or are you still having any problems? Regards, Emily Plusnet Leeds

  • Julesro49 Jules (@Julesro49) reported

    @UKAirband after 8months 3 failed install attempts (wires to house installed - street pole not live) engineers not turning up & hours on the phone to customer services I’m renewing with PlusNet & waiting for @jurassicfibre to arrive. Pls come & remove the wires on our house!

  • DarrellFroud90 Darrell Froud (@DarrellFroud90) reported

    @Plusnet I've switched to you guys, but my old broadband has turned off and you haven't activated my new service, any chance of it happening?

  • KristinaBSc Krissnikkers/SciFiKriss (@KristinaBSc) reported

    @RudiKershaw @Plusnet Strange as BT owns it they usually get preference when things go wrong... I was with EE but because I could get a better deal with BT who own them as well I went to them... must admit I prefer EE as their customer service is so much better

  • edwinrmasters Edwin Masters (@edwinrmasters) reported

    @Plusnet Is there a problem with customer services phone. I dial but it doesn't ring?

  • BCB244918 Ben Bolton (@BCB244918) reported

    Phone lines to cust service still down at 2:53pm No acknowledgement or explanation from Plusnet.

  • Yazykilam Yasmin (@Yazykilam) reported

    @Plusnet hi. Is your customer service line down? I have been trying to call today and it doesnt ring.