Plusnet Outage Report in Berkhamsted, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Berkhamsted, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at Plusnet
Plusnet is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Berkhamsted, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: Leighton Buzzard, Abbots Langley, Aylesbury and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Leighton Buzzard |
Internet | |
| Abbots Langley |
Internet | |
| Abbots Langley |
Internet | |
| Abbots Langley |
Internet | |
| Abbots Langley |
Internet | |
| Abbots Langley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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Priya 🦖
(@sayitrightltd) reported
from
London Colney, England
Extremely disappointed by @Plusnet customer service. Unprofessional internet provider
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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DLDD
(@DLDD2009) reported
from
Dunstable, England
@Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne
(@LeanneBennett) reported
Unbelievable. @Plusnet is definitely the #worstcompany I have ever dealt with. (And that includes you @Airbnb!) Not only have they overcharged me multiple months, given me a terrible rate, mishandled my move, promised things they didn’t do, now that I’ve moved on
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g9nesis 🏴
(@g9nesis1) reported
There can be few things more annoying than when your cellular phone signal drops out - but @Plusnet don't think so. My signal has been gone all week - Plusnet will still want paying. Well, I just blew them out of all my phones and they can now *******. I've 'done myself proud'
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Oodles
(@InspectorsClews) reported
@HM_Dec90 @Plusnet Hi, mine is doing the same thing. Just randomly disconnecting. Then two minutes later reconnecting. It’s infuriating, and not the service we deserve.
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Acid 🇺🇦 Mouse
(@oliver_shergold) reported
@Sparkypatrick Yes I saw that, Talk Talk the cheapest, never looked at Plusnet, just walked up to the precinct and set up new account, new contract, fed up with Freeview content so now at least got all the Sky channels plus catch up and record.
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Alana Ashby
(@AlanaAshby12) reported
@Plusnet please can you assist with my bill? I have called but the lines are so busy. I am due a refund or credit for a drop in service but nothing has been done.
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Not A Number 🇺🇦
(@AdrDwn101) reported
@NortonSupport Hi Neha thank you for your reply. Whatever the problem was yesterday it is now fixed and I have Migrated to Norton with Plusnet
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Terry Price
(@mail2tprice) reported
@Plusnet Sent me a £75 reward card for signing up to another contract, which doesn't work. Endless calls to Cs to be told I have to contact the company 'Purecard' THEY use to send them! Disinterested CS passing the buck. Unacceptable! What happened to the brilliant Plusnet I had?
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Mark Huggins #FBPE #FBPPR #FBPA 😷🇪🇺🏳️🌈🏳️⚧️
(@MarkHuggins0) reported
@Plusnet Hi Adam. Over the last year I've made many phonecalls, had multiple engineer visits (each one finding and "fixing" a new fault, and a new router. My complaint was closed without my knowledge, and my request for a refund has been ignored. What would you recommend I do?
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Rainbeaubelle
(@Rainbeaubelle) reported
@Moonface1975 @Plusnet That's terrible, I hope it gets sorted soon!
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Julian Arthurs
(@JulianArthurs71) reported
@Plusnet if your going to charge me double what you charge everyone else do you think you could provide an internet service?