Plusnet outages and service status in Edinburgh, Scotland

Problems in the last 24 hours in Edinburgh, Scotland

Plusnet signals over the past 24 hours, with local activity from Edinburgh, Scotland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Edinburgh, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh.

City	Problem Type	Report Time
Edinburgh	Wi-fi	4 days ago
Dalkeith	Wi-fi	2 months ago
Edinburgh	Internet	3 months ago
Edinburgh	Internet	3 months ago
Edinburgh	Internet	5 months ago
Edinburgh	Internet	5 months ago

Community Discussion

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Plusnet Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  Morningside School of Music (@M_sideSchoolMus) reported 2 minutes ago from Edinburgh, Scotland

  @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

• 
  Craig (@craighk93) reported 5 minutes ago from Edinburgh, Scotland

  @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

• 
  Danny Berry (@DannyBerry15) reported 12 minutes ago from Inveresk, Scotland

  @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

• 
  Lauder Miller (@balnastraid) reported 13 minutes ago from Edinburgh, Scotland

  @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

• 
  adam kinnear (@addierfc) reported 13 minutes ago from Ormiston, Scotland

  @Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.

• 
  Richard Coffey (@coffey_richard) reported 17 minutes ago from Edinburgh, Scotland

  @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

• 
  Beth☮ (@ISaidAye) reported 18 minutes ago from Dalkeith, Scotland

  @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

• 
  Graham Muir (@itslegaltender) reported 19 minutes ago from Ratho, Scotland

  @Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK

• 
  Craig (@craighk93) reported 23 minutes ago from Edinburgh, Scotland

  @bt_uk @AIridag with plusnet and I am the same, not working

• 
  Fiona Milligan (@fionamilligan) reported 23 minutes ago from Edinburgh, Scotland

  Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

• 
  Alex (@AlexLamond1) reported 25 minutes ago from Edinburgh, Scotland

  Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

• 
  Richard Coffey (@coffey_richard) reported 25 minutes ago from Edinburgh, Scotland

  @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

• 
  Richard Coffey (@coffey_richard) reported 26 minutes ago from Edinburgh, Scotland

  @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

• 
  Graham Muir (@itslegaltender) reported 30 minutes ago from Ratho, Scotland

  @Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?

• 
  Jamie Norman (@Normantweets) reported 30 minutes ago from Edinburgh, Scotland

  The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

• 
  Graham Muir (@itslegaltender) reported 36 minutes ago from Ratho, Scotland

  @Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet

• 
  Richard Coffey (@coffey_richard) reported 37 minutes ago from Edinburgh, Scotland

  @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

• 
  Andrew Ducker (@andrewducker) reported 46 minutes ago from Edinburgh, Scotland

  @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

• 
  David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported 47 minutes ago from Edinburgh, Scotland

  @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

• 
  John McCormick (@MonkeyLuvver) reported 50 minutes ago from Edinburgh, Scotland

  @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GromitFoxZero (@gromitfoxzero) reported 7 minutes ago

  @whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot

• 
  NMP (@NDP2022) reported 8 minutes ago

  @Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.

• 
  Rob Dyson (@dysontour) reported 12 minutes ago

  @Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis

• 
  judewri ( Jude) 🌹💙 (@judewri) reported 16 minutes ago

  @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 17 minutes ago

  As a customer, I really wouldn't recommend @Plusnet Been with them for years, no idea why. Internet speeds fall when contract is up for renewal, and not usually the speeds advertised anyway. I've been paying £35.99 a month for the slowest internet on the planet...

• 
  El Gato (@CravenRavenism) reported 21 minutes ago

  @Starlink star link is excellent -solved all of our issues. We live in a rural part of Britain with only option plusnet or talktalk using the same sluggish speed/lines. Starlink set arrived the next day, took 10 minutes to set up / much faster and no contract. For RURAL parts it’s best

• 
  Nicky Robson (@Nicky_Robson) reported 21 minutes ago

  @Plusnet No you don't have a dedicated bereavement team. I have ready phoned numerous times & posted on X - was promised a call back & then nothing. Not expecting any help you are useless. Just want to make people aware how you treat bereaved families

• 
  Heena Modi Ⓥ 🌱 (@PlantShift) reported 21 minutes ago

  @Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.

• 
  Nicky Robson (@Nicky_Robson) reported 23 minutes ago

  @Plusnet I've tried number of times and they still refuse. Plusnet have taken a payment after my father's death and refuse to talk to me and even refuse to take a complaint without his username which I don't know. How about you dm me to arrange someone to sort this out?

• 
  Only Gigs (@Onlgig) reported 24 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....