Plusnet Outage Report in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edinburgh come from postal codes EH4, EH6, EH1 and EH9.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (16%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (3%)
-
TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh and Tranent.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
-
John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
-
Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
-
Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
-
Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
-
Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
-
Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
-
Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
-
Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers
-
Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
-
Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
-
Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
-
Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
-
Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
-
Beth☮
(@ISaidAye) reported
from
Dalkeith, Scotland
@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
-
David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
-
Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
-
Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
-
Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
-
Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
TSNGames
(@LevelTwoGaming) reported
@Plusnet what's with my Internet going down all the time in the past couple of weeks? Is there an issue on your end or something? I'm in Bracknell
-
ThrowingCopperFM
(@fm_throwing) reported
Sack Virgin Media off having not getting 4G for nearly a month. Switch to @Plusnet and guess what…4G!! Virgin are awful at EVERYTHING
-
daddy shrek ⸸ 🏳️🌈
(@daddydoombunny) reported
Is @Plusnet down?
-
David Aspinall
(@David_Aspinall) reported
@lickle_monster @EE Plusnet (same network) also on and off this afternoon in Oldham
-
Aaron Wood - twitch.tv/aaron24wood
(@aaron24wood) reported
@Plusnet Are you good, my people? For literally no reason whatsoever that I can find, my connection speed is so bad it's practically in the stone age. Like, 720p YouTube is pushing it. THAT bad. And given how you've started taking a massive increase off me, Not best pleased.
-
Karen Watton
(@watton2_karen) reported
So @Plusnet your engineer came out, confirmed no signal in bedroom, said you would sort me out with kit to boost signal. Then get a text from yourselves, all good so ticket being closed. ????????????
-
Ian Ireland
(@IanIreland) reported
@Plusnet I usually get between 65 and 70 download. Today it is down to between 45 and 48. BD20 5. Is there a problem?
-
Alison 🌈 ❄🇪🇺 ⚫
(@AliceMerray) reported
@Plusnet I had no wifi - no light for it. Tried several of your steps, in end factory reset. No 3 green lights but wifi light is red. Help?
-
Keith C 🇺🇦
(@AlternateAdMan) reported
@Plusnet - are you having network outage problems? My signal has dropped in Stirling and haven’t been able to get anything other than emergency cellular signal all day!
-
camm on eileen
(@cammsuckks) reported
@Plusnet hi, yes i’ve already rang a few months back to tel you that it’s not a troubleshooting problem and we’ve tried many times to troubleshoot and it gets us nowhere