Plusnet Outage Report in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edinburgh come from postal codes EH9.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh, Dalkeith and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Dalkeith |
Internet | |
| Kirkcaldy |
||
| Edinburgh |
Total Blackout | |
| Edinburgh |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
-
John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
-
Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
-
Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
-
Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
-
Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
-
David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
-
Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
-
Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
-
Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
-
Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
-
Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
-
Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
-
Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
-
Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers
-
Beth☮
(@ISaidAye) reported
from
Dalkeith, Scotland
@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
-
Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
-
Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
-
Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
-
Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Samuel
(@filosofical_140) reported
@Plusnet I still have no signal. People can't call me and it's affecting my business. I am forced to be your customer because when I try and get a PAC number, it says I have to pay an exit penalty I never agreed to. I believe I should not have to be held to that in these circumstances.
-
Shane Oates
(@A1oatesy) reported
@Plusnet So yet again nobody around whilst the internet crashes after 8pm once again, worst provider i've ever had! 3 months in and already want to leave
-
Joshua Croucher/awsomeskeletron
(@joshthecroucher) reported
@AFUSIONGOAT It's unplayable, it might also be due to Plusnet being bad.
-
⚰️ 🦇 Verocs 💀 🎃
(@Verocs_) reported
@Plusnet has one of the worst, most annoying **** hold music ever. I want to stab myself in the ears to make it stop.
-
Andrew McCaddon
(@AMcCaddon) reported
@Plusnet Your webmail server is absolutely appalling!! Please fix it ASAP please!!
-
Ishaq Siddiqi
(@IshaqSiddiqi) reported
Hi, joined @Plusnet recently and after a few days of top level connectivity, it's now constant drop offs in service with frequent flashing orange lights on the router. What's the deal?
-
Roxanne Ewence
(@roxanneewence93) reported
@Plusnet can’t tell you how impressed I am with the customer service/support I received today - the chap I spoke with deserves a pay rise, he was a brilliant advertisement for your company! #VeryImpressed
-
Sandyb
(@brownsandra1962) reported
@Plusnet I had an engineer out a few weeks ago and he found no problems with the wiring or socket, the socket was newly installed just last year. He said it was the router. After speaking with someone at plusnet they managed to get me back connected via correcting my username.
-
Ell
(@ElliotP1998) reported
@Plusnet Hi. I’ve had lots of issues with speed and disconnecting broadband over the last two weeks. Is there any tests I can run to work out what’s going wrong?
-
Chris
(@SapSacPrime) reported
@Plusnet my broadband isn't working this morning and going on your forum it seems I'm not alone, why does your service status not reflect this?