Plusnet Outage Report in Dalkeith, Midlothian, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dalkeith, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dalkeith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Dalkeith, Midlothian, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
||
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Haddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dalkeith, Scotland
Latest outage, problems and issue reports in Dalkeith and nearby locations:
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
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Beth☮
(@ISaidAye) reported
from
Dalkeith, Scotland
@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Danny Berry
(@DannyBerry15) reported
from
Inveresk, Scotland
@Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers
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Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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adam kinnear
(@addierfc) reported
from
Ormiston, Scotland
@Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.
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Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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FamilyLawArbitration
(@RoeArbitration) reported
@plusnet Your engineer says he can’t fix our problem and we should be on ASDL. Have you called us to follow up? No. #poorservice. #complaint
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Andy
(@andyiuk) reported
A long shot.. but Plusnet can't get my brother's broadband working and he's a bit stuck.. he's a long standing @VodafoneUK customer.. limited on data this week.. anything you can do as he works at home providing an important community service. Thanks. (He is @jammasound)
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David Key
(@davidfkey) reported
@EdinKennedy @FrankOnTheRadio Nobody beats @Plusnet for appalling customer service, really.
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Johnny R
(@prince_of_ales) reported
@Plusnet This isn't desperately urgent but if you could get the ball rolling? Having problems accessing Plusnet Call Protect- logged a couple of jobs but still not rectified. Just tried 1572 - "service can't be connected". *** ticked on call features marked as "currently active"?
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Any chance of the referendums?
(@TafftheVoice) reported
@LouiseScottACTS Plusnet. Aside from I pay £18 p/m for fast (ultimately BT) broadband, the customer service is great. Speak to a human pretty instantly.
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j
(@summattosay) reported
@Plusnet problems watching streaming. Losing connection at different times throughout the morning. Think you should know. It's very annoying.
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Miss K Simpson
(@MissKSimpson1) reported
@Plusnet @plusnethelp no broadband, again. according to the web there’s no problems in my area. What do I do once I’ve checked through everything myself as per the list on your troubleshooting?
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Tony H
(@The_Morningstar) reported
@jugglerbry @Plusnet I had similar problems with my speeds via wifi, the gentleman from Plusnet support suggested that I changed my 2.4ghz wifi channel. It's caused by too many other routers in range of you using the same channel. I now mostly have 67Mbs+ download speeds
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Ruth Burnett
(@rooferrocks) reported
@Plusnet Hello and good morning (when you get this). Could someone help me work out why I have paid 2 lots of £25.99? I think it may be because I set up an account in error and had to cancel it but payment still gone through. Help.
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sarah thomas
(@sarahdot007) reported
Attend a lecture sat next to my router as it was too slow again!. Someone tell me I can cancel this poor service without exorbitant costs so I can return to @Plusnet!