Plusnet

Plusnet Outage Report in Dalkeith, Midlothian, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dalkeith, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dalkeith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dalkeith, Midlothian, Scotland 10/11/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dalkeith, Midlothian, Scotland

The most recent Plusnet outage reports came from the following cities: Haddington and Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaddington Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomDalkeith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Dalkeith, Scotland

Latest outage, problems and issue reports in Dalkeith and nearby locations:

  • andrewducker Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland

    @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

  • ISaidAye Beth☮ (@ISaidAye) reported from Dalkeith, Scotland

    @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

  • Normantweets Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • ollie_djw Ollie ✨🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ollie_djw) reported from Edinburgh, Scotland

    @Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet Hi Matt, are you telling me that with the package we have, we can’t stream anything? Seems a bit odd that Plusnet offers its clients a service which makes it impossible to stream any programme.

  • minnie12000 Niamh (@minnie12000) reported

    @Plusnet Ten years ago, my parents (who are now pensioners) joined Plusnet and today they will be leaving. They’ve inadvertently signed up to a contract they can’t keep up with. Unfortunately nothing customer services can do, very disappointing for loyal customer.

  • joshthecroucher Joshua Croucher/awsomeskeletron (@joshthecroucher) reported

    @AFUSIONGOAT It's unplayable, it might also be due to Plusnet being bad.

  • BaddBadger Slam (@BaddBadger) reported

    The thing i hated about the years i spent as a PlusNet customer was seeing all the adverts on TV all the time that went on and on about their “great service” and “award winning customer service”, from a company that provided some of the worst of either that I’ve ever experienced.

  • IshaqSiddiqi Ishaq Siddiqi (@IshaqSiddiqi) reported

    Hi, joined @Plusnet recently and after a few days of top level connectivity, it's now constant drop offs in service with frequent flashing orange lights on the router. What's the deal?

  • AMcCaddon Andrew McCaddon (@AMcCaddon) reported

    @Plusnet Your webmail server is absolutely appalling!! Please fix it ASAP please!!

  • coltom9 Colin Thomas (@coltom9) reported

    @Plusnet Hi, my father in laws internet has been down since Thursday. Orange light and flashing red b on his box. Any ideas?

  • tris20 MadTris89 (@tris20) reported

    @Plusnet my WiFi has gone down, is there an issue in the ne61 area? not seeing anything on the service status to reflect this.

  • Verocs_ ⚰️ 🦇 Verocs 💀 🎃 (@Verocs_) reported

    @Plusnet has one of the worst, most annoying **** hold music ever. I want to stab myself in the ears to make it stop.

  • izziclarkeart Izzi Clarke Art (@izziclarkeart) reported

    @Plusnet internet issues & we’ve only been with you for a few weeks. Sent a DM