Plusnet

Plusnet Outage Report in Bristol, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Bristol come from postal codes BS1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bristol, England 08/15/2025 12:15

August 15: Problems at Plusnet

Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bristol, England

The most recent Plusnet outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBath Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottishStoic A Scottish Stoic (@ScottishStoic) reported

    @Plusnet when you don't have the option of email or online chat, then technical issues such as are happening now which prevent being connected to the call centre are really frustrating. Not even the option of getting a call back

  • nachoclouds14 Emma Tuck (@nachoclouds14) reported

    @Plusnet hello, we seem to have a WiFi outage in the NE3 area of Newcastle after a BT van was seen nearby doing some works. Can you please investigate and let us know what’s going on? I work online so no WiFi = lost income for me

  • SophInOz Sophia Gorton (@SophInOz) reported

    @Plusnet I’m a new customer, but already have been told there’s a delay with my broadband set up and been on hold for 1 hour trying to arrange this. Not a good start! How can I get in contact with you??

  • PHPology Raj Gorsia/PHPology (@PHPology) reported

    @Plusnet I mean you are 4days late tbh, not sure what you can do now, plus the issue was resolved. Just how plusnet was slacking in updating the status page really.

  • MelKemp3 Mel Kemp 🇺🇦 (@MelKemp3) reported

    @Plusnet what do I have to do speak to someone in customer services? I’ve spent literally hours this week waiting on the line and no picks up. My order has been delayed and I have no idea what’s happening or when.

  • pingubabypp pingubaby (@pingubabypp) reported

    @Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks

  • Cookstein Alex (@Cookstein) reported

    @Plusnet my dad has forgotten the password for his plusnet webmail. There is no 'I've forgotten my password' link on the login screen... How is he supposed to regain access to his email?

  • elysian_shadows Elysian Shadows (@elysian_shadows) reported

    @kazade @Plusnet What in the actual... that is HORRIBLE.

  • TommysGirl7 Tommy's Girl (@TommysGirl7) reported

    @Plusnet Further to my msg below, how do I terminate a non-existant new service please? I've been hold for 2 hours!!! My broadband was supposed to be up and running today, I work from home and start at 7am.....or not?

  • cjplusplus CJ (@cjplusplus) reported

    @Plusnet new customer and no internet working - was passed onto technical team but they were closed. Phone service on your end keeps breaking this morning. So far I have no internet at all since joining. This is not good and needs sorting