Plusnet Outage in Bristol, England

@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

@Plusnet your service is an ongoing letdown

@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet still crap speeds in edinburgh, anyone would think they want their customers to leave

I knew my nice bband speed was not to last. Just dropped 10mbit so back to the fecking crap speed as before went to plusnet. bloody f.. oh I give up. I am going to bed. Had enough of Wednesday. Tine to Dream of having some damn good news for a change.

@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

@DenkiJidousha @Graham21 @Plusnet Customer service are easy to contact, patient and approachable and seem to be trying their best to fix the problems but for whatever reason they seem unable to.

@_sarahahaha @SkyHelpTeam I'm with Plusnet and have never been cut off..

@Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@plusnethelp @Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@Plusnet @Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@Plusnet @Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@plusnethelp Slow Broadband speed, no online chat and phones engaged! Plusnet service in a nutshell?