Plusnet Outage in Bristol, England
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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Plusnet problems in the last 24 hours in Bristol, England
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Most Reported Problems:
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Internet
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Wi-fi
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Phone
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Total Blackout
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E-mail
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TV
Plusnet in Bristol, England Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Plusnet Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:-
Sean O'Connor (@SeanOConnor6) reported from Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Sean O'Connor (@SeanOConnor6) reported from Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Stu Watts (@StuWattsEsq) reported from Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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Stu Watts (@StuWattsEsq) reported from Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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SHOSH (@Shosh_ukG) reported from Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman (@DeeRocker) reported from Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Danni Rochman (@DeeRocker) reported from Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Joanna (@joannas94) reported from Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:-
Charlotte Sears (@charlotte_sears) reported
@Plusnet can't get a WiFi signal in the bedroom! Any ideas on how to get one? No where else we can connect the router!
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alan (@countcrysto) reported
@simpster20 @YijArt @Plusnet Did the same to me it they won't admit liability now as get fined,. Most of the time it's down to bt
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Denise Sutcliffe (@foreverdenise61) reported
@plusnethelp 210533916 this problem has gotten worse. Phone line is fine but broadband keeps failing, becoming a nightmare. If this is not fixed I will have to leave Plusnet as I work from home. Original problem was that the username on the hub had reset to setup@...
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Mary (@MaryTM_MK) reported
@Plusnet our broadband has been out most of the day. Called customer service at lunchtime and was told there is a mass outage, expected fix time 8pm (exact time your helpline closes). It's now 9:30 and still no broadband.
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TooCrypto (@TooCrypto) reported
@Plusnet broadband in the Kbps since November 2020 and an inability to cancel due to a £90 fee whilst trying to work from home #zoomisamess #heldhostage #corona
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Catherine 🐝🦔🇪🇺💙 (@happy_dales) reported
@bugatti36 @TalkTalk Gone to Plusnet, much better customer service 👍🏻 xx
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Karen Williams (@kjhrconsulting) reported
@Plusnet Are there currently service problems? Internet outage seems to be happening more regularly? Cambridgeshire area.
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J J Coleman (@JJColeman704) reported
@plusnethelp My plusnet speed is terrible. I should be getting *minimum* 44mbps and am averaging about 8.4. This isn't what I signed up for.
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Alex Marshall (@alex_penyfai) reported
I don't know how many of you use Plus Net for your Wifi and phone, but I had a problem and sent a message asking for help on twitter plusnet help. No reply. So yesterday I sent simple message "Could you, at least, acknowledge this message" Still no reply. Time to move on?
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Caterina Sinibaldi (@Cat3Sin) reported
@gsdd @Plusnet @plusnethelp We have the same issue. New line, phone ringing continuously, can’t make or take calls. Did you manage to have it fixed, Gary? We’re tempted to cancel our contract.