Plusnet Outage Report in Bristol, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bristol come from postal codes BS1, BS2 and BS3.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Plusnet
Plusnet is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Bristol, England
The most recent Plusnet outage reports came from the following cities: Bristol and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet | |
| Radstock |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Annells
(@SteveAnnells) reported
@Plusnet have unplugged phone and internet while decorating. Plugged back in, no phone or internet connection. Router works, Openreach box seems to work. Can't access Plusnet website on phone connection. Please help.
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Ronnie
(@Ronniepin) reported
@Plusnet Almost impossible to work from home with the current Internet service I'm getting. I've tried everything plusnet has advised. I can't believe I'm paying for this!!!
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alice
(@beplatform) reported
@Plusnet poor speeds in @islingtonnow Current line speed: 4.9Mb. This is a measure of the actual line speed. It’s only a little higher than min. Guaranteed Speed: 2.1Mb and my work MS Teams meetings keep dropping which is bad for business! Help pls
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Annie Jones
(@AnnieJo80051383) reported
@DowndetectorUK Any Plusnet broadband problems, accessing today, in Mid Wales???
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Andrew Lewin
(@draml) reported
@plusnet I’m a Plus Net customer and have issues with my landline (no outgoing dial tone; incoming calls continue to ring/don’t connect when picked up) and very slow broadband. The Phone Troubleshooter tool says the situation is ‘unclear’. Please advise how to proceed.
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None of your business really
(@bobbobandbob34) reported
@katamaridumassy @spencer_lincoln @BBCNews My vodafone broadband £21 a month, line rental included, plus plusnet one was £22 a month Inc line rental, getting an average speed of 48 down 17 up
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Gladys Chucklebutty
(@_CHUCKLEBUTTY) reported
@Plusnet BT have cut a cable at EH42 1QT. NO ONE IN OUR RURAL AREA NOW HAS A PHONE LINE !!!!! OR BROADBAND. WE HAVE ELDERLY IN THE EAREA WHO DONT HAVE MOBILES SO THEY HAVE NO WAY TO CONTACT EMERGENCY SERVICES !!!
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Jess Marcer
(@JessMarcer) reported
@Plusnet any chance I could get some help with my internet? It’s saying my wifi password has been changed according to my phone but everything else connects to my internet.
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Pocket Rocket Reborn
(@RocketRebooted) reported
@Plusnet why do you need passwords and bank sort codes just to have a number diverted. have always been happy with you but you are on the verge of losing a customer. We're pretty appalled
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JH
(@crofton1973) reported
@DaveWallsworth @SkyHelpTeam @OpenreachHelp Nope. I moved back to BT after trying Vodafone, Plusnet amd Sky. Even though it all comes down the same line, other people in the village have problems and aren't on BT. I know they are not the cheapest but are extremely reliable. Cheap is not always best.