Plusnet Outage Report in Portsmouth, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent Plusnet outage reports came from the following cities: Southampton, Fareham and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Krash
(@Krash14006657) reported
@Plusnet call, you will receive a call back within 5 days' leaving this poor family in limbo as to what's happening with the body! As we will have no service until then and possibly 14 days after as we will have to have a new contract! this is on top of charging me 2 months line
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Geekbyte 🧙
(@GeekByteUK) reported
@JimmyGriffiths6 @Plusnet 68mb/s down & 18mb/s up. (Your speeds may vary) I use a BT Hub rather than the Plusnet Hub as I get better Wifi range.
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Tom⇒maths AMIMA
(@TeaKayB) reported
@Plusnet That's cool, thanks. It turned out that after changing the password for the account, this change didn't get automatically pushed to the router. Took me a while to figure it out (it wasn't suggested anywhere in your support materials)
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Bernadette Martin
(@b10649606) reported
@Plusnet You've just said 'It's possible that your Outlook has either archived the mail, or needs re-syncing to retrieve these.' This doesn't help me at all.
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Bernadette Martin
(@b10649606) reported
@johncayliffe @Plusnet @lizcooperclark I have never publicly criticised any company in all the years I've been on Twitter, but after a week of trying to get a response on such a serious matter (in vain) something needs to be done to make Plusnet accountable.
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Shiuzan | Will
(@William_Turrall) reported
@GeekByteUK @Plusnet @plusnethelp Similar thing happened to me last night... Never say it's been very stable...
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rOXANNE KING
(@roxmking) reported
@Plusnet please cancel my whole account. You are trying to charge me for an account I didnt even know I had. I always get sim cards on a monthly basis and you have constantly ignored my e mails so I moved to another provider months ago. STOP Charging me.
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StephenPH
(@Stephenphs) reported
@Plusnet At last! What compensation for 7 days lack of email facility? None at all. Is that how you treat you customers now? What about your proud boast "That'll do!" NO IT FLIPPING WILL NOT DO! I am checking terms and conditions about breach of contract having only recently renewed
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Bernadette Martin
(@b10649606) reported
@johncayliffe @Plusnet @lizcooperclark It's the total brick wall in terms of communication which is so appalling. For days they've posted one untrue canned message regardless of the question & their service status message now says there's no problem. I've sent them countless private messages and am at my wits end.
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🚥🚥Obliquity(Fairy)Lights 🚥🚥
(@obliquitywrites) reported
@Plusnet It's actually working now, thanks. If there was no planned outage last night, then something must have just glitched.