Plusnet

Plusnet Outage Report in Portsmouth, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portsmouth, England 11/28/2025 19:20

November 28: Problems at Plusnet

Plusnet is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portsmouth, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Internet
United KingdomGosport Total Blackout
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • debsab64 Debsab64 (@debsab64) reported from Eastleigh, England

    @Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Geotweetsstuff George Whitehouse (@Geotweetsstuff) reported

    Not happy with the customer service we've recieved @Plusnet just money grabbing got told different yesterday tried to par us of with 2 year deal just want out....

  • Tucker431979 Brian Watson (@Tucker431979) reported

    @ShellEnergyHome Please do not buy there broadband guys. Had WiFi drop outs constantly since I joined a month ago.Never had any issues with @Plusnet . Screwed up phone to start with now just constantly dropping out.contacted and won't let you leave. Never use folk's

  • andrewprobert2 andrew probert (@andrewprobert2) reported

    @Plusnet Hi, I am getting issues with my speed when using a VPN I have to use one as its my company one, I get 54mbps without it being on and 590kbps with it on, is there a router setting that is throttling this connection? Andrew

  • Mortgage_Stu Stuart Gregory Esq (@Mortgage_Stu) reported

    @plusnet Trying to download bills from my Account with you for Phone/Broadband, but when I click on the relevant bill, it doesn't download - are there issues with this?

  • Plusnet Plusnet (@Plusnet) reported

    @Chris_Widgery Hello Chris hope you are well! I ran some tests and checked if there is problems in your local area however there is no fault found. Could you confirm that you are still facing broadband problems? Salik- Plusnet Sheffield

  • I_am_cjc Carpark J Carl (@I_am_cjc) reported

    Hello @Plusnet I need to cancel a contract with you and your phone number doesn't work on the website. Please advise.

  • broadstairsjo jo scott (@broadstairsjo) reported

    @Plusnet almost £300 early termination taken on a contract cancelled in error by PlusNet. . so agreed refund should be immediate. 3 days and counting . . its January. worst month possible to have unexpected hit.

  • DJMidarezaki Midarezaki, Esq.🇬🇧🇨🇦🇭🇰🇹🇼 #GETTR (@DJMidarezaki) reported

    @Plusnet It's all fine now, I happened to be awake in the silly hours of the morning and found my link was down and via 4G couldn't ping my static IP, but it came back up without me having to do anything. And, removed the camelcase version of your name from my phone's autocorrupt!

  • Plusnet Plusnet (@Plusnet) reported

    @afterecho Hello Darren, hope you are well! So sorry about the issues you are having, I can't imagine how frustrating it must be! Could I take your username so I can take a look into it for you? Salik- Plusnet Sheffield

  • wkeenan Wayne (@wkeenan) reported

    Hey @Plusnet , internet has been down for an hour or so in Southampton, any idea when it will be back?