Plusnet Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Portsmouth, England
The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Gosport |
Total Blackout | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@IshaqSiddiqi Hi Ishaq, I'm sorry to hear you're having issues with your connection. We have seen an increase in faults and outages as a result of the recent storms, so while we can't be certain; it is highly likely that your connection has been affected due to this. -Tony Plusnet Sheffield
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Darlo
(@mdarlington) reported
@Plusnet I have not had any mobile service since Friday. I cannot make calls nor send/receive texts no matter where I am. I have restarted phone twice - no change. Is this a network issue?
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Yuna ✨
(@berryetoile) reported
Thinking of switching from Sky to Plusnet for internet/landline. They were my ISP like 10 years ago (when I lived just down the road from their Sheffield HQ), and I had no problems then. Are they still good?
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coffeesteve
(@coffeesteve3) reported
Organising life today. @Plusnet cancelled. I DO NOT recommend. New service with @virginmedia arriving this week. Now tackling @AskNationwide and there 2nd payment delay this year! No payments in or out…you couldn’t write it #fail
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Kerry Edees
(@KerryEdees) reported
Absolutely appalling service from @Plusnet Internet, phone, house security all down. No call backs when promised. Told 3 working days till fixed. Told to tether but no Bluetooth on pc so cannot do that. Plusnet used to be helpful & reliable. Now they just don’t care! #BadService
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Cameron Watts
(@cameronzzzzzzz) reported
@Plusnet Hi, can you please fix my internet. It’s been over a week. Spoken to multiple people and you can’t even tell me when you’re gonna send an engineer. This is very poor service.
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Linda Corney
(@LindaCorney4) reported
@Plusnet I'm unable to send messages and call anyone. Bill paid anyone can help. Getting a new sim
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Clare Hill
(@clarelouisehill) reported
Thanks @Plusnet for screwing up my house move, leaving me without internet for weeks, charging me twice then cutting off my Internet again today. Now I can't work because of your service/processes for the second time.
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Andrew Burton
(@andrewp_b) reported
@KatharineMacyLD Other than virgin they all use the same cable to your house, the only key difference is the customer service and WiFi router (plusnet use the same model as BT now)
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Filipino Chino
(@filipino_chino) reported
@Plusnet Yo31 8jp - spoken to plusnet mobile and ee, no ETA - the tower has been down for nearly a month