Plusnet

Plusnet Outage Report in Portsmouth, England

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The latest reports from users having issues in Portsmouth come from postal codes PO2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portsmouth, England 11/07/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portsmouth, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomGosport Internet
United KingdomPortsmouth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • masheik sheikrazak (@masheik) reported

    Good morning. I want to cancel one of my contracts with plusnet. I received STAC code which I will not use. I am not planning to take contract with new provider. I called to discuss this but got response as the line closed. Could you please close the contract account no 98888497.

  • masheik sheikrazak (@masheik) reported

    @Plusnet I want to cancel one of my contracts with plusnet. I received STAC code which I will not use. I am not planning to take contract with new provider. I called to discuss this but got response as the line closed. Could you please close the contract account no 98888497.

  • INFLICT_ Cloud (@INFLICT_) reported

    @Plusnet So how long does it take to get the reward card email? Your website says 10 days of service being active and I've just paid month 2 for my fibre.

  • masheik sheikrazak (@masheik) reported

    @Plusnet I want to cancel one of my contracts with plusnet. I received STAC code which I will not use. I am not planning to take contract with new provider. I called to discuss this but got response as the line closed. Could you please close the contract account no 98888497.

  • nickmartin64 Nick Martin (@nickmartin64) reported

    @Plusnet I’ve been trying to solve a problem with my 4G while roaming abroad. Speaking to plusnet support they could not offer any help at all. They did suggest everything that I had already tried. I can not raise an issue now that I’m back in the UK.

  • DenchMagliocco Joe Magliocco (@DenchMagliocco) reported

    Nice one @Plusnet Did not sort my broadband when I moved in Tues, delayed till Fri. Now it’s not working and I’ve been told I need an engineer who won’t come till Weds 6pm. Absolutely terrible. Shame, because its always been a good service. Regret not switching. Not proud.

  • ElenameAF ElenaF (@ElenameAF) reported

    @plusnethelp there is no way of communicating with Plusnet except by waiting in a queue on the phone or this way. PLUSNET you keep on cancelling my cancellation of the contract . I am leaving you and moving to BT - after 5 years waiting and a complaint to Openreach to resolve

  • orchard_end Ian Watson (@orchard_end) reported

    @Plusnet Yes it arrived eventually but as you know I was not happy to lose service for over a day. The ported number worked straight away but the sim reports itself to the phone with its original number which has cause some issue using it for second factor authentication

  • Trundles_bot 🆃🆁🆄🅽🅳🅻🅴🆂 (@Trundles_bot) reported

    @Plusnet I hung up and called back and had to lie by pretending I wanted to leave. I then had a 37 minute conversation with an operator who kept telling me how many awards for customer service @Plusnet have won and how easy it is to reach a call centre.

  • pardoe_mezzo Chloë Pardoe (@pardoe_mezzo) reported

    Absolutely appalling customer service today from @Plusnet . Issue not been resolved and having given them a months notice about our house move, it’s looking like we’ll be without wifi for another week… not good enough!