Plusnet

Plusnet Outage Report in Portsmouth, England

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The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portsmouth, England 11/30/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portsmouth, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Internet
United KingdomGosport Total Blackout
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

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Plusnet Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @IshaqSiddiqi Hi Ishaq, I'm sorry to hear you're having issues with your connection. We have seen an increase in faults and outages as a result of the recent storms, so while we can't be certain; it is highly likely that your connection has been affected due to this. -Tony Plusnet Sheffield

  • mdarlington Darlo (@mdarlington) reported

    @Plusnet I have not had any mobile service since Friday. I cannot make calls nor send/receive texts no matter where I am. I have restarted phone twice - no change. Is this a network issue?

  • berryetoile Yuna ✨ (@berryetoile) reported

    Thinking of switching from Sky to Plusnet for internet/landline. They were my ISP like 10 years ago (when I lived just down the road from their Sheffield HQ), and I had no problems then. Are they still good?

  • coffeesteve3 coffeesteve (@coffeesteve3) reported

    Organising life today. @Plusnet cancelled. I DO NOT recommend. New service with @virginmedia arriving this week. Now tackling @AskNationwide and there 2nd payment delay this year! No payments in or out…you couldn’t write it #fail

  • KerryEdees Kerry Edees (@KerryEdees) reported

    Absolutely appalling service from @Plusnet Internet, phone, house security all down. No call backs when promised. Told 3 working days till fixed. Told to tether but no Bluetooth on pc so cannot do that. Plusnet used to be helpful & reliable. Now they just don’t care! #BadService

  • cameronzzzzzzz Cameron Watts (@cameronzzzzzzz) reported

    @Plusnet Hi, can you please fix my internet. It’s been over a week. Spoken to multiple people and you can’t even tell me when you’re gonna send an engineer. This is very poor service.

  • LindaCorney4 Linda Corney (@LindaCorney4) reported

    @Plusnet I'm unable to send messages and call anyone. Bill paid anyone can help. Getting a new sim

  • clarelouisehill Clare Hill (@clarelouisehill) reported

    Thanks @Plusnet for screwing up my house move, leaving me without internet for weeks, charging me twice then cutting off my Internet again today. Now I can't work because of your service/processes for the second time.

  • andrewp_b Andrew Burton (@andrewp_b) reported

    @KatharineMacyLD Other than virgin they all use the same cable to your house, the only key difference is the customer service and WiFi router (plusnet use the same model as BT now)

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @Plusnet Yo31 8jp - spoken to plusnet mobile and ee, no ETA - the tower has been down for nearly a month