Plusnet Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent Plusnet outage reports came from the following cities: Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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huesbnb.co.uk
(@huesbnb) reported
How can a business go from great customer service @plusnethelp to useless in such a short time, yes “it’s Covid”, but we are all in the same boat!!.... live chat hasn’t been working for months and never a reply via Twitter messaging.... time to move on from @plusnet I think 🤔
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𝕋𝕣𝕖𝕧𝕠𝕣 𝕋𝕚𝕝𝕝𝕖𝕣 ☸️
(@tre4tlr) reported
How is it that our Plusnet internet (& WiFi) is down yet all the Amazon Firestick and Alexa devices are still fully working? 🤔
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Rosie BM
(@RosieBM11) reported
Moved into new house and no WiFi - please help @Plusnet I have work on Monday??!!
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Joshua Oates
(@joshuaoates1993) reported
@Plusnet Was told to upload a receipt to a complaint online but can’t find anywhere to do this and replying to complaint email says go online?
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Karl Goatley
(@Karl_Goatley) reported
@Plusnet @plusnethelp Just had 13 hours of outage and couldn’t even get through to report problems via your “award winning customer service” #NotImpressed
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Lucy Holding
(@HoldingLucy) reported
@plusnethelp @Plusnet some tweets saying issues resolved.. other tweets saying it’s not.. asking for DM but then don’t reply.. not great customer service..
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Plusnet Help
(@plusnethelp) reported
@doc_matt_jacko Hi matt, I've received an update stating that this should now be resolved. Please give your router a master reboot and let us know if the issues are ongoing. -Adam - Plusnet Leeds
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Twelve supports the NHS 💙
(@twelfthdoc) reported
I have *9 Mbps* Down right now, broadband checker is down, support have all gone home. Can't even load Twitter on my PC. Thanks @Plusnet /s
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Wayne McCarron
(@therealwaynemcc) reported
@Plusnet By far the worst ISP I have ever come across. Avoid plusnet at all costs.
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mlu035
(@mlu0351) reported
@plusnethelp Router factory reset, still no broadband. Already spent an hour on hold to get through to customer support this morning to be told it’s a DNS issue in Plusnet infrastructure. Please don’t tell us it’s fixed when it isn’t.