Plusnet

Plusnet Outage Report in West End, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in West End, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in West End, Hampshire, England 03/04/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West End, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Southampton, Gosport, Portsmouth and Eastleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomGosport Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near West End, England

Latest outage, problems and issue reports in West End and nearby locations:

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveBPiercy Steve Piercy (@SteveBPiercy) reported

    @NETGEAR_UKI UK based B&B business here. I need to build a secure network. What Router can you recommend that is compatible with BT Plusnet? I also need Access points with a landing page that only paying guests can use.

  • HartleyRobinso6 Hartley Robinson (@HartleyRobinso6) reported

    @Plusnet I have just now found out that you havr badly, badly let down a family member. I need to discuss this with you now.

  • Paul_M_Clarke Paul Clarke (@Paul_M_Clarke) reported

    @Plusnet Can you help me getting a refund on my mobile account which is still in credit and we have terminated the SIM please?

  • napoleondynorod Sasquatch79 (@napoleondynorod) reported

    @pipmadeley @Plusnet Ahhh so it drops repeatedly?? I thought it was dropping completely for that period..i'd still say its an exchange issue though,possibly switching traffic around during low demand times

  • Ozzable ozzamandias ⚜🏳️‍🌈 (@Ozzable) reported

    Really disappointing that i've been a @Plusnet customer for less than 2 months and my bill is now going up £3.60 🫤 i understand that prices rise but i might as well have stayed with my old provider. I didn't even get my fibre connected until 25th Jan so i've used it a month.

  • solarwrath Andy Johnson (@solarwrath) reported

    @Plusnet my broadband service has been down since yesterday morning (was reported yesterday). How do I get an update on the fault?

  • SteveBPiercy Steve Piercy (@SteveBPiercy) reported

    @NETGEAR UK based B&B business here. I need to build a secure network. What Router can you recommend that is compatible with BT Plusnet? I also need Access points with a landing page that only paying guests can use.

  • pipmadeley Pip (@pipmadeley) reported

    @WeAreOpenreach Hi, I know you won't be aware of the backstory, but two separate engineers already attended last week, have been to the cabinet and in agreement with my ISP have ruled out any possible fault with my line. I'm sure @Plusnet will be in touch to discuss the ongoing issues with you.

  • peeblesrunner Paul Nichol (@peeblesrunner) reported

    @plusnet having just renewed by contract with you to get FTTP I am disappointed that you want to now crank it up by 14.4%. Especially since inflation is going down and therefore your costs for the next 12 months with be lower than the Dec rate. Very poor IMHO!

  • napoleondynorod Sasquatch79 (@napoleondynorod) reported

    @pipmadeley @Plusnet @WeAreOpenreach Sounds silly but do you know if any neighbours are suffering the same issue???