Plusnet

Plusnet Outage Report in West End, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in West End, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in West End, Hampshire, England 03/27/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West End, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Portsmouth, Southampton and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Phone
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomSouthampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near West End, England

Latest outage, problems and issue reports in West End and nearby locations:

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • debsab64 Debsab64 (@debsab64) reported from Eastleigh, England

    @Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • zozelizabeth zoyushka (@zozelizabeth) reported

    Is anyone else on @Plusnet having really slow/intermittent connection? So so so annoyyyying

  • BrianRi01324919 Brian Rice (@BrianRi01324919) reported

    @Plusnet Hi. I can't log on via the website to sort out my email. Outlook is currently trying to download 600 old emails to my account and I can't stop it! Is sign in then nothing!

  • Sweetman_S Simon Sweetman (@Sweetman_S) reported

    @Plusnet Broadband down at CT93BG. You don’t recognise my account via text and no way to get through on phone

  • NoSheds No Sheds 💙 (@NoSheds) reported

    @PaulbernalUK @Plusnet @BTGroup May I ask what the actual problem is/was? If you've mentioned it specifically already I'm sorry I've missed it.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @NoSheds @Plusnet @BTGroup …and BT will only offer her very expensive broadband, or charge her a ton to cancel her phone line early.

  • Plusnet Plusnet (@Plusnet) reported

    @david62u3 Thanks David, I'm sorry to see that it's still a bit up and down. Please can you turn your router off for at least 15 seconds and then back on? Please allow 24 hours for it to settle after that and let me know whether the speed issues continue. Regards, Emily Plusnet Leeds 🌞

  • NoSheds No Sheds 💙 (@NoSheds) reported

    @PaulbernalUK @Plusnet @BTGroup That's terrible. I hope they offered compensation, but I bet they didn't. For what it's worth I offer sympathy. Thanks for the info.

  • PhilipMcNulty2 Philip McNulty (@PhilipMcNulty2) reported

    @Plusnet having waited for you to answer and being told that the porting problem is at your end, I’ve now received a message from you asking me to contact you because we have given you the wrong information. No way am I sitting on the phone again for 30 minutes. Call me.

  • markwalshuk Mark Walsh (@markwalshuk) reported

    @Plusnet Hi, can’t make/receive calls or send SMS messages but data is working ok. Rebooted iPhone and reset network settings - all other phones in house on ee/plusnet working fine

  • ian_phillipps ian david phillipps (@ian_phillipps) reported

    @Plusnet I am in the ST2 area of Stoke-on-Trent. For weeks now I am having issues, mostly during the daytime, with broadband service interruption. This is causing problems as I work from home. The service can drop out for half hour at time. Please advise.