Plusnet outages and service status in West End, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around West End, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in West End, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West End, England
The most recent Plusnet outage reports came from the following cities: Portsmouth, and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 1 month ago |
|
Southampton
|
Internet | 2 months ago |
|
Portsmouth
|
Internet | 2 months ago |
|
Fareham
|
Internet | 3 months ago |
|
Portsmouth
|
Internet | 5 months ago |
|
Portsmouth
|
Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near West End, England
Latest outage, problems and issue reports in West End and nearby locations:
-
Clare (@Clare231965) reported from Fareham, England2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
-
John Holloway (@ProfJWHolloway) reported from Hythe, England@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
-
Clare (@Clare231965) reported from Fareham, EnglandSo, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
-
Clare (@Clare231965) reported from Fareham, EnglandStill shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
-
Clare (@Clare231965) reported from Fareham, EnglandYet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
-
Sackthwacker (@lostleigh) reported from Portsmouth, England@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
-
Jack Deyes (@Jack_Deyes) reported from Southampton, England@Plusnet how can I leave your network?
-
Dave Adcock (@DaveDaveadcock) reported from Southampton, EnglandHad a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
-
Stefan Hargrave (@sjh_987) reported from West End, England@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
-
Josh Sweetman (@JSweetman92) reported from Portsmouth, England@brendonvbone I'm with Plusnet and signal is fine
-
Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
-
Debsab64 (@debsab64) reported from Eastleigh, England@Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!
-
Louis Colpitts (@louiscolpitts) reported from Fareham, EnglandNo internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Dyson (@dysontour) reported@amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.
-
Gordon D Comstock (@GordonDComstock) reported@Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.
-
Olliemorr2017🐾🐱🇪🇺🏴 (@Olliemorr20171) reported@ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!
-
Tanya Ho (@tho78450) reported@gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???
-
Nicky Robson (@Nicky_Robson) reported@Plusnet how long to respond to a issue regarding an account of someone who has died? Promised a response 3 days ago & still waiting
-
Nicky Robson (@Nicky_Robson) reported@Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?
-
Robert Martin (@AndyGraysdouble) reportedBefore BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet
-
GM Mark Howitt (@MarkHowitt) reported@Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom
-
Rob Dyson (@dysontour) reported@Plusnet @BECCABEAN You really aren't thinking about your customers. I asked a simple question about being moved whilst out of contract and just get the stupid bots.
-
Stephen B (@Stephen40141780) reported@Plusnet I’ve just taken personal broadband with you. I do not wish to financially support BT Group’s documented support for Migrant Help/refugees. Please explain what contractual provision prevents me terminating without an early termination charge, and cite the specific clause.