Plusnet Outage in Fareham, Hampshire, England

Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

@rudhraigh @Plusnet I’ve heard awful things about them...

@Plusnet has the worst service ever!! 10 days to go online, 4 days later the system is down. Phoning them is impossible @plusnethelp @Bad_serviceUK @UKCustomerServi

@Plusnet 60mins wait time to raise an issue for business #support is #unacceptable. Phone lines out of action

@BrettSmithProf @bt_uk @Plusnet Happens here too!!! Don’t you just love paying for a service that doesn’t work! I’m getting grumpy old man syndrome!

@plusnethelp @Plusnet why is it impossible to speak to anyone?? I want to cancel my policy but the only time I can get through to anyone is by pretending I want to buy a new product.

@Plusnet why is it impossible to speak to anyone?? I want to cancel my policy but the only time I can get through to anyone is by pretending I want to buy a new product.

I ain’t payin £24 just for you to keep stopping all time and every room go into//different gotta switch WiFi off n on phone!! And connection slow sort ya shit out, @Plusnet

@yorkshireAVFC @lewis_codes @idimmock I'm with Plusnet who I believe use EE and couldn't get a signal yesterday

@plusnet #service #garbage #plusnetmobile keen to sign me up Long sign-up process, many checks Wanted to register me as 'vulnerable user' due to my blindness But couldn't send me bills which I could read Advised to do my best with online portal & call back if problems Rubbish!

@virginmedia we installed your ‘big’ package at the end of July, and since then have had CONSTANT PROBLEMS; ‘112mb’ fibre download speed no faster than our previous PlusNet 11mb regular broadband, network constantly cutting out and needing rebooting, tv cutting out...SHOCKING

@WhichUK WHITCH , your recommended @Plusnet from your page I filled appli. & payment det.- pop up came twice saying problem with application ring, I ignored, acceptance of payment never came so I rang @plusnethelp to cancel the order, it seems data collecting rather canceling the order

@alliorton @virginmedia We switched from BT to Plusnet a couple of months ago and it's been great. Don't know why ppl go with Virgin since ppl are always commenting that it is down!

@Plusnet just a warning guys n gals don't expect good customer service from this company router broke and just because I'm 4 months away form my contract end thye refused to send me another router unless I sign a 2 year deal when I ring to let them know I'm going to ee attitude

@JessicaOOTC @virginmedia I’ve heard good things of plusnet. Virgin’s support drives me nuts too, total robots

@JessicaOOTC @virginmedia plusnet have never let us down! they even gave us incredibly cheap mobile phone deals for being customers for so long

@will_luton @Plusnet One of my first jobs was cold calling from Yellow Pages. Super illegal. Employers didn't give a shit.