Plusnet outages and service status in Petersfield, England

Problems in the last 24 hours in Petersfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Petersfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Petersfield, England

Latest outage, problems and issue reports in Petersfield and nearby locations:

• 
  Dartagnan Menswear (@DartagnanMens) reported 3 seconds ago from Chichester, England

  Dear @Plusnet I having tried calling your customer services without success, my father passed away 28.4.2020 and we need to cancel his services with you, but this has proved to be very difficult when you don’t answer the customer care line, please advise ASAP. Regards

• 
  Louis Colpitts (@louiscolpitts) reported 23 seconds ago from Fareham, England

  No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!

• 
  Josh Sweetman (@JSweetman92) reported 29 seconds ago from Havant, England

  'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

• 
  Clare (@Clare231965) reported 19 minutes ago from Fareham, England

  Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

• 
  Clare (@Clare231965) reported 28 minutes ago from Fareham, England

  Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

• 
  Steve Martin (@smartin) reported 30 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Clare (@Clare231965) reported 34 minutes ago from Fareham, England

  So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

• 
  Steve Martin (@smartin) reported 37 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Clare (@Clare231965) reported 39 minutes ago from Fareham, England

  2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

• 
  Josh Sweetman (@JSweetman92) reported 59 minutes ago from Havant, England

  Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich Foxen (@RichFoxen) reported 4 minutes ago

  @downdetector issue with PlusNet. CO7 area.

• 
  Freedom Valley (@VRvalley) reported 7 minutes ago

  @PlusnetHelpHub I'm not a Plusnet customer, I'm closely observing this scandal. Transferring sensitive data (email archive) without explicit permission is a huge violation of data protection act. I'm recommending you compensate your customers before legal action starts.

• 
  rosie posie (@rosieon25371922) reported 10 minutes ago

  @PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged

• 
  Mark Crowther (@MarkTWIC) reported 10 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Jensen Ambrose (@AmbroseJensen) reported 11 minutes ago

  Seems that Plusnet is having an rare internet outage. I tried changing DNS which means it's not a DNS outage.

• 
  Matthew Broadway (@matthewb79) reported 14 minutes ago

  @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?

• 
  DWR85 (@DWRobbo85) reported 22 minutes ago

  @Plusnet No that's just it, I've recently renewed at got sold my latest deal which was only a little less that what I was originally paying. Why offer me a deal that's significantly worse than your most expensive when I'm getting a lot less for my money.. Terrible service.

• 
  Aled Roberts (@aledrob) reported 23 minutes ago

  @Plusnet lost all my emails post your migration to greenby service. How do I get this resolved

• 
  R&T #RejoinEU (@RTM_26) reported 24 minutes ago

  @Plusnet Hi, I need an answer concerning my account which is up for renewal shortly and I can’t find it online and I’m not waiting half an hour for someone to answer the phone. Can you help?

• 
  Emma B (@EBGBeee) reported 27 minutes ago

  @Plusnet Plusnet support couldn't help beyond reading out web pages I'd already visited, so had to use chat on Greenby instead. Actually seem to have got somewhere with that, tho' the solution implemented doesn't reflect well on Plusnet or Greenby.