Plusnet Outage Report in Petersfield, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Petersfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Petersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Petersfield, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Total Blackout |
Community Discussion
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Plusnet Issues Reports Near Petersfield, England
Latest outage, problems and issue reports in Petersfield and nearby locations:
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Dartagnan Menswear
(@DartagnanMens) reported
from
Chichester, England
Dear @Plusnet I having tried calling your customer services without success, my father passed away 28.4.2020 and we need to cancel his services with you, but this has proved to be very difficult when you don’t answer the customer care line, please advise ASAP. Regards
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now
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Steve Martin
(@smartin) reported
from
Petersfield, England
Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺
(@AethyrUlf) reported
My internet is so bad atm that I'm trying to download like ~10GB of music production stuff and it's going to take 4-6 hours. And it's been this way since yesterday evening. Any ETA on a fix, @plusnet? Current connection is a small fraction of the usual speed.
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Jamie Clarke
(@jamierc80) reported
@Plusnet impossible to raise a complaint online, only options to call. 10 months and still can’t sort the correct tariff!! 🤬
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Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺
(@AethyrUlf) reported
Hey @plusnet just wondering if there's something wrong with the service tonight. I'm getting like 10% of my usual speeds which is making it very difficult to complete downloads, stream stuff, play online games, etc.
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Jackie
(@jackiec1965) reported
I have no plusnet signal on my mobile right now
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Nicholas Street
(@NicholasStree16) reported
@Plusnet I'm currently in Spain and this is the 4th country I've been to in the last couple of months where there's very poor data connection whilst other people on EE have had 4G. France, Germany and Czech Republic were all just as bad. What's the plan to resolve this? It's unacceptable
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Scammell Routeman 🇺🇦💙🚛🚚♻️
(@cast_bowring1) reported
Right sorted enery new tarrif out, got that down to £105 per month (taking into account my credit of £530 in the black). Ordered Home Essentials BT broadband at £15 per month (Plusnet £36). Trying to rearrange my finances so I can have at least a meager life & food.
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Lumo Michalik 🟩
(@lumomichalik) reported
Looks like I'll be switching broadband. Would not recommend Plusnet to my worst enemy. Absolutely incredible that you can't contact an internet provider by email. Broadband communism now!
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Steven Cheung
(@StevenYWC) reported
@Plusnet any idea on if/when you plan to offer 5g and WiFi calling? I've just got a shiny new 5g phone and want to be able to use 5g. I've been a loyal customer for many years but might have to switch to another provider if there is no roadmap for 5g and WiFi calling?
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Katharine
(@BombeDeChaton) reported
@Plusnet Hi Emma, it's now more than 48 hours since I rang on Sunday and I have not had a callback. I'm moving house on Saturday so I'm sure you understand this is already a stressful situation and this lack of customer service really isn't helping.
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Bill
(@CageFooname) reported
@jerryaldrichiii allowed to speak to networking directly, it was maddening. In the end I just left plusnet as I was so shocked by how poor their engineer's understanding was and how they handled it. Meant to complain to the ICO directly but life got in the way. Anyway, ISPs can be very bad!