Plusnet outages and service status in Chichester, England

Problems in the last 24 hours in Chichester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chichester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Chichester, England

Latest outage, problems and issue reports in Chichester and nearby locations:

• 
  Dartagnan Menswear (@DartagnanMens) reported 4 minutes ago from Chichester, England

  Dear @Plusnet I having tried calling your customer services without success, my father passed away 28.4.2020 and we need to cancel his services with you, but this has proved to be very difficult when you don’t answer the customer care line, please advise ASAP. Regards

• 
  Josh Sweetman (@JSweetman92) reported 6 minutes ago from Havant, England

  'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

• 
  Jeremy Slegg (@jeremy_slegg) reported 11 minutes ago from Littlehampton, England

  @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

• 
  Steve Martin (@smartin) reported 16 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Josh Sweetman (@JSweetman92) reported 20 minutes ago from Havant, England

  Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

• 
  Lee Graham (@OutaLee) reported 21 minutes ago from Littlehampton, England

  Seriously PlusNet... Your customer service is shocking

• 
  Ian Usher (@iusher) reported 21 minutes ago from Bognor Regis, England

  @Victrix75 @Plusnet @BT As long as the router is taking the connecrion in OK, the mesh system completely does the "wifi around the house" part - so it's an immediate improvement. I can't recommend them enough. (If the router is faulty and the signal isn't getting in, then a mesh network won't help.)

• 
  Steve Martin (@smartin) reported 42 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Tom A Linberry (@TLinberry) reported 55 minutes ago from Bognor Regis, England

  I think @Plusnet should change there advert, we do everything backwards and then,When you leave because there service is poor and they up your bill up with no notification, they charge you £68 for leaving. Plus net we will con you proud. Awful service and awful company. Awful!!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 3 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Dean (@xdean2) reported 4 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  Rob Shelley (@ITVRobShelley) reported 7 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 9 minutes ago

  @Plusnet please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group in behalf of OpenReach couldn’t get the 900MB full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help

• 
  Alecia 🦄 (@leeshthomasxo) reported 11 minutes ago

  @Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?

• 
  Abi (@AbiSpurs26) reported 12 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Jacqui Langstead (@mizpah68) reported 14 minutes ago

  @Plusnet I'm fed up of hearing people in my lane moving over to full fibre broadband when i'm still stuck on the old network with very poor service. When will mine be switched. Don't tell me to phone as i am fed up calling and waiting to be answered

• 
  The Calmer Llama (@EltontoNick) reported 19 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  Flower Pot (@FlowerP79667758) reported 24 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  BSox T (@BsoxT52516) reported 26 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly