Plusnet outages and service status in Chichester, England

Problems in the last 24 hours in Chichester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chichester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chichester, England

The most recent Plusnet outage reports came from the following cities: Waterlooville.

City	Problem Type	Report Time
Waterlooville	Internet	30 days ago

Community Discussion

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Plusnet Issues Reports Near Chichester, England

Latest outage, problems and issue reports in Chichester and nearby locations:

• 
  Josh Sweetman (@JSweetman92) reported 5 minutes ago from Havant, England

  Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

• 
  Dartagnan Menswear (@DartagnanMens) reported 11 minutes ago from Chichester, England

  Dear @Plusnet I having tried calling your customer services without success, my father passed away 28.4.2020 and we need to cancel his services with you, but this has proved to be very difficult when you don’t answer the customer care line, please advise ASAP. Regards

• 
  Jeremy Slegg (@jeremy_slegg) reported 18 minutes ago from Littlehampton, England

  @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

• 
  Ian Usher (@iusher) reported 23 minutes ago from Bognor Regis, England

  @Victrix75 @Plusnet @BT As long as the router is taking the connecrion in OK, the mesh system completely does the "wifi around the house" part - so it's an immediate improvement. I can't recommend them enough. (If the router is faulty and the signal isn't getting in, then a mesh network won't help.)

• 
  Lee Graham (@OutaLee) reported 29 minutes ago from Littlehampton, England

  Seriously PlusNet... Your customer service is shocking

• 
  Tom A Linberry (@TLinberry) reported 33 minutes ago from Bognor Regis, England

  I think @Plusnet should change there advert, we do everything backwards and then,When you leave because there service is poor and they up your bill up with no notification, they charge you £68 for leaving. Plus net we will con you proud. Awful service and awful company. Awful!!!!

• 
  Steve Martin (@smartin) reported 33 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who are happily negotiates a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

• 
  Josh Sweetman (@JSweetman92) reported 58 minutes ago from Havant, England

  'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

• 
  Steve Martin (@smartin) reported 59 minutes ago from Petersfield, England

  Praise for customer service to @Plusnet who happily negotiated a broadband deal. I asked for a v low price in return for staying 2 years. They agreed. 👏 👏

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM Mark Howitt (@MarkHowitt) reported 5 minutes ago

  I actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.

• 
  exe | @terminate (@terminate) reported 7 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Gingerlegs747 (@gingerlegs747) reported 8 minutes ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

• 
  Rob Shelley (@ITVRobShelley) reported 8 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

• 
  Bri 💙 (@OriginalBigBri) reported 8 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 8 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

• 
  Jack (@Jacksxson) reported 10 minutes ago

  @DuncanLindsay 10 years ago at Plusnet someone screamed at me & used derogatory terms because her account was under Mrs (she’d given the info for the creation) when she was apparently a Lady. I literally just laughed, took the headset off & walked off the floor. Didn’t even hang up.

• 
  Winthrop Street (@WinthropStreet) reported 11 minutes ago

  I know this won't be news to anyone... but @Plusnet are ******* ****. Stay a million miles away, whatever you do. The most useless customer "service" it's possible to imagine.

• 
  TU_Crypto_News (@TU_Crypto_News) reported 12 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

• 
  em b (@emb99483795194) reported 12 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?