Plusnet Outage Report in Newport, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at Plusnet
Plusnet is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Portsmouth and Fareham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Louis Colpitts (@louiscolpitts) reported from Fareham, England
No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!
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Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England
@Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?
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Sackthwacker (@lostleigh) reported from Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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John Holloway (@ProfJWHolloway) reported from Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Clare (@Clare231965) reported from Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare (@Clare231965) reported from Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Clare (@Clare231965) reported from Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Clare (@Clare231965) reported from Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Josh Sweetman (@JSweetman92) reported from Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Wilkinson (@si1990) reported
@Plusnet I’ve had a red light showing LOS on my ONT for a few days. I texted ‘Help’ this morning and was advised that there’s a fault in my area (S13) and that they’re usually resolved in 4 hours. That’s now passed. Are you able to provide an update of any kind?
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Plusnet (@Plusnet) reported
@CreativityFW Hi, Sorry for the delay. You would need to speak with our customer options team, as they are the best team to help with this. Their number is 0800 432 0080 and their opening hours are: 08:00 - 20:00 Monday to Friday 09:00 - 19:00 Saturday 09:00 - 18:00 Sunday Plusnet
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비건 고양이 (@vegan_cats) reported
@OnlyGibbons @Plusnet I have the same problem
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OnlyGibbons (@OnlyGibbons) reported
Is anyone on @Plusnet getting slow speeds tonight? Im getting 8mbps when I'm supposed to have 900...
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DAVID (@dcarlson13) reported
@Plusnet it really hasn’t been ‘straightforward’ to sign up a new account online. You’ve taken payment, but no account set up and page said no payment taken. Spoke to your customer services and told I need to wait 5-10 days to get a refund, and to call back if I haven’t received!
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John Smith (@P_tangyangbang) reported
@Ofcom Hiya, does your Automatic Compensation scheme for a delayed new broadband connection apply if the problem was with Openreach, not Plusnet?
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Diva🇪🇺🇬🇧💙🐝NHS (@divadarlings1) reported
@Plusnet I telephoned your sales department to enquire about broadband deals and your representative refused to provide any information because I wouldn’t give me date of birth. Stated he needed to get into the system to provide any information re at all. Disgusting service.
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James m Gallagher (@jamesga31646934) reported
@Plusnet RUBBISH Company threats of disconnected service and restricted service if I don't pay extra costs obove contract price. Impossible to deal with RUBBISH COMPANY
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James m Gallagher (@jamesga31646934) reported
@Plusnet Absolute RUBBISH COMPANY ROGUES threatening discontinued and restricted service if I don't pay what the say .which is more than my contract
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Phill Bunton 🇺🇦💙👑🇬🇧 (@Philllb49Phill) reported
@StuartLussi @Plusnet You have 24hrs to answer/resolve or I will cancel y