Plusnet outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, England

The most recent Plusnet outage reports came from the following cities: Portsmouth, and Fareham.

City	Problem Type	Report Time
Portsmouth	Internet	4 days ago
Portsmouth	Internet	18 days ago
Fareham	Internet	2 months ago
Portsmouth	Internet	4 months ago
Portsmouth	Phone	4 months ago
Portsmouth	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Clare (@Clare231965) reported 1 minute ago from Fareham, England

  Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

• 
  John Holloway (@ProfJWHolloway) reported 2 minutes ago from Hythe, England

  @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

• 
  Sackthwacker (@lostleigh) reported 2 minutes ago from Portsmouth, England

  @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

• 
  Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported 16 minutes ago from Newport, England

  @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

• 
  Josh Sweetman (@JSweetman92) reported 16 minutes ago from Portsmouth, England

  @brendonvbone I'm with Plusnet and signal is fine

• 
  Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported 24 minutes ago from Newport, England

  @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

• 
  Clare (@Clare231965) reported 24 minutes ago from Fareham, England

  2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

• 
  Clare (@Clare231965) reported 25 minutes ago from Fareham, England

  Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

• 
  Clare (@Clare231965) reported 43 minutes ago from Fareham, England

  So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

• 
  Louis Colpitts (@louiscolpitts) reported 59 minutes ago from Fareham, England

  No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  exe | @terminate (@terminate) reported 8 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 15 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  Only Gigs (@Onlgig) reported 16 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Alison Lees (@AlisonMLees) reported 18 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  bookgirl999 (@bookgirl999) reported 20 minutes ago

  @Plusnet Are there any issues in ST7 with service? My router light is orange & when I try & connect on my phone I get a msg that hub 2 manager now requires a connection

• 
  peztyke (@peztyke) reported 21 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 24 minutes ago

  @Benleo Never been a customer of theirs but It’s probably a very close tie between them, BT, Three, EE & Plusnet. The needs of the customer are totally irrelevant

• 
  NMP (@NDP2022) reported 24 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

• 
  @Gaylesian (@gaylesian) reported 28 minutes ago

  @JoshCF_ Try plusnet they are owned by BT but you would get new customer offer.

• 
  em b (@emb99483795194) reported 29 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?