Plusnet

Plusnet Outage Report in Newport, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Isle of Wight, England 11/05/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Isle of Wight, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomGosport Internet
United KingdomPortsmouth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • louiscolpitts Louis Colpitts (@louiscolpitts) reported from Fareham, England

    No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Did you know when I'm told a manager is to ring me at 2pm and know one does its not good customer service at all ...

  • mrleeleencfc Lee ♿️ (@mrleeleencfc) reported

    @MartinSLewis @itvMLshow Just tried with @Plusnet. Had an email to renew with a 60p a month discount. Called to see if they could do any better. They said the email was the best they could offer. Going to shop around & switch as new customer offers are often better and it's so easy to switch now.

  • MrsVRE MrsV RE 🌈 (@MrsVRE) reported

    @Plusnet you've sent me an email about a refund due and told me to log into my account. Problem is: you've deleted my account as I'm no longer a customer. Please could you get in touch with me as I'm not sure how to proceed!

  • jodytalbot7 Jody Talbot (@jodytalbot7) reported

    @Plusnet Hi my router has flashing broadband and Internet lights, I have done checks on connection to plugs. Please help 😫

  • Steven_Thurso Stevie080 (@Steven_Thurso) reported

    @Plusnet broadband has been off for the last couple of days. Are there currently issues

  • darciepusscat Darcie (@darciepusscat) reported

    @MartinSLewis @itvMLshow Plusnet emailed me to offer a contract of the same broadband service at the new customer price. Saved £5 per month.

  • kathrynjohnston kathryn johnston (@kathrynjohnston) reported

    Has anyone else been having recurrent problems with wifi connectivity over the last few days with Plusnet? I don't know what it is, but every so often the connection just drops out and nothing seems to be wrong, all of a sudden it just works perfectly and corrects itself.

  • sam_harby Sam Harby (@sam_harby) reported

    @Plusnet hi, any issues in Sheffield? Broadband connection is dropping intermittently constantly, have been cut off about 5 times in the past 20 mins and making work impossible

  • gman1406 Gareth (@gman1406) reported

    @Plusnet I won't be available at all for the next few days so I'll get in touch with timeslots when I am free so I don't miss any appointments and if the issue persists. I'll just have to use my mobile data for now. Just an FYI I also replaced the micro filter which didn't resolve it.

  • jodytalbot7 Jody Talbot (@jodytalbot7) reported

    @Plusnet I have a issue with my broadband connection