Plusnet Outage Report in Newport, Isle of Wight, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Gosport |
Total Blackout | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Bater
(@BaterRichard) reported
@Plusnet Hi, no the issue has not. I spoke with your team on Saturday morning and was on the calm 45 mins. Lovely girl not her fault. Said my router was broke. Barely used the thing. Crap service
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Jez
(@NinjaJez) reported
@Plusnet are you aware of any outages in South London? Just had our evening disrupted by a service failure and restarting the router's not helping.
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Esarty
(@esarty) reported
So @Plusnet gave us internet for the week of the move - then today, when we’re due to be back working from home, they’ve switched it off again, and aren’t sure how long it’ll be before they can switch it back on. Absolutely shambolic service from them over the last two weeks.
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Karen Lynch
(@KarenjaneLynch) reported
@TUIUK this morning we had an email from @Plusnet saying do you know you spend £23 on calls yesterday!!! this was on with you guys trying to change our booking and then cut off. still no resolution. Are those charges even legal? #ripoff why wont you call us back? @SimonCalder
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Shelley Jones
(@Shelleyjones77) reported
@Plusnet you've sent me a bill which I cannot access as I am no longer with you and my log-in doesn't work. If I want to contact you I have to log in, so I can't. I don't want to phone, I just want to know what you're billing me for and how to contact you other than by phone.
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Anna Rankin
(@annarankin16) reported
@Plusnet It's plugged directly into the master socket. We had a similar problem last year.
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Anna Rankin
(@annarankin16) reported
@Plusnet Prior to this faceplate bring installed it was plugged into the socket. Open reach installed this after the last period of disconnections. The issue had not been at our end. Have openreach been carrying out work in my area? It seems that when they have, we have issues.
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Smitherings
(@smitherings1) reported
@Plusnet I don’t know how to DM you. Your customer service says I didn’t ask at set up, but if so, it is only because i was not asked by the sales representative or it wasn’t clear, I feel trapped
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Plusnet
(@Plusnet) reported
@esarty Hi Steve, I've just made some changes to your account to patch up the broadband issue until we get your new account up and running. Would you mind giving this another try and confirming if the broadband is working? - Cal, Plusnet Leeds
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Sharon
(@slash_addicted) reported
@Plusnet I've worked in customer service in one form or another for 30 years, I know how it goes. Have a good day. 👍