Plusnet outages and service status in Newport, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, England
The most recent Plusnet outage reports came from the following cities: Portsmouth, and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 10 days ago |
|
Portsmouth
|
Internet | 24 days ago |
|
Fareham
|
Internet | 2 months ago |
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Portsmouth
|
Internet | 4 months ago |
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Portsmouth
|
Phone | 4 months ago |
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Portsmouth
|
Internet | 4 months ago |
Community Discussion
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Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England@Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?
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Clare (@Clare231965) reported from Fareham, EnglandYet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Louis Colpitts (@louiscolpitts) reported from Fareham, EnglandNo internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!
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Sackthwacker (@lostleigh) reported from Portsmouth, England@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Clare (@Clare231965) reported from Fareham, EnglandStill shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Clare (@Clare231965) reported from Fareham, EnglandSo, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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John Holloway (@ProfJWHolloway) reported from Hythe, England@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Josh Sweetman (@JSweetman92) reported from Portsmouth, England@brendonvbone I'm with Plusnet and signal is fine
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Clare (@Clare231965) reported from Fareham, England2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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exe | @terminate (@terminate) reportedDear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET
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James Marshall (@jmgrahit26) reported@robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?
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ImDEADasHell (@LeoIncorp) reported@Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!
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gazza (@ShaunGaz) reported@Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet
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Bri 💙 (@OriginalBigBri) reported@Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.
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NMP (@NDP2022) reported@Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.
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Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported@Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
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Jacqui Langstead (@mizpah68) reported@Plusnet I'm fed up of hearing people in my lane moving over to full fibre broadband when i'm still stuck on the old network with very poor service. When will mine be switched. Don't tell me to phone as i am fed up calling and waiting to be answered