Plusnet

Plusnet Outage Report in Newport, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Isle of Wight, England 02/01/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Isle of Wight, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Internet
United KingdomGosport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NaixL Ian Letter 🌳 (@NaixL) reported

    @Plusnet I hired your Wifi services on the 2 of September. Even though in the website it is advertised you only take up to 7 days to start the service you gave me starting service date the 20 of September. I has just got a message that my service will be delayed.

  • Donohoe_P Paul Donohoe (@Donohoe_P) reported

    @Plusnet Hi - is there a service problem in Manchester? No internet and router flashing red.

  • glreeves60 GLR (@glreeves60) reported

    @Plusnet My mother-in-law hasn't yet received her new router. She is new to Plusnet and her switchover date is this Friday. Can you help please?

  • KaJohnson99 Katherine Johnson (@KaJohnson99) reported

    @Ofcom @Plusnet no broadband for 6 days. Going around in circles due to appalling customer service 🤬🤬

  • technosoap technosoap (@technosoap) reported

    Imagine if Plusnet said "Terribly sorry but we have been forced to increase your bill -- those scoundrels at BT increased their prices! Out of our hands. Damn shame. Anyway, bill's due Thursday, thanks."

  • markwalshuk Mark Walsh (@markwalshuk) reported

    @Plusnet Hi - been without Internet for 60+hours, ticket created 48 hours ago following phone call and no updates to ticket from Plusnet, Openreach investigation or an eta of when service will be restored

  • jaqclems Clementson's #FBPE (@jaqclems) reported

    @TheMunchbear @catherinemginn @VodafoneUK I use Plusnet, uk call centre and excellent service anytime I’ve had to contact them.

  • Plusnet Plusnet (@Plusnet) reported

    @Amanda_1979Xx Hi Amanda, sorry for the delayed response, we're really busy at the moment and taking longer than we'd like to get back to people. Are you still having issues with this or is everything now sorted? - Curtis, Plusnet Sheffield

  • FelixOvium Felix Ovium (@FelixOvium) reported

    @jayrayner1 @virginmedia They always seem to have an awful lot of bad press on my local FB groups. I’ve had Sky, Plusnet & currently Vodafone … never had a problem

  • Staylor10 Ste (@Staylor10) reported

    @Plusnet Oh.... OK. I'll maybe try EE, I know they provide them to their customers. Thanks for the help anyway