Plusnet Outage Report in Newport, Isle of Wight, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Gosport |
Total Blackout | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@citytransportin) reported
@SouthEastRailGp I sent a copy to the HMRC and Action Fraud reporting system but I had to send the screenshot as the @plusnet email system refused to let me forward the actual message ... even though I was sending it to the Government fraud / phishing reporting service - who want to be notified
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Up the workers says Sal.
(@RegisteredSissy) reported
@Plusnet Hi, I don't want to be phoned you will email me .Hi, were plusnet having issues on 18.08.2025 (Monday) or also the previous evening the Sunday , as the service was poor even by plusnet standards , intermittent and low download speed when it was there, just poor ! Lamentably so.
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Up the workers says Sal.
(@RegisteredSissy) reported
@ask_plusnett 1.Hi, I don't want to be phoned you will email me . Were plusnet having issues on 18.08.2025 (Monday) or also the previous evening the Sunday , as the service was poor even by plusnet standards , intermittent and low download speed when it was there, just poor ! Lamentably so.
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🌼 Amy 🌼 🐦🔥
(@AmyIsHeRe) reported
@Plusnet Hello I need to speak to someone regarding my WiFi there is no live chat on the website, my WiFi has been buffering really bad even after I have reset router many times, it's impossible to watch anything on TV it was fine a few days ago but now it's not
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.
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Matthew March
(@MattMarchy) reported
Once again, Cloudflare routing via @Plusnet is broken. Speed tests prove issues downloading/uploading from Cloudflare servers.
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Plusnet
(@Plusnet) reported
@BeckyLakey Hey Becky Thanks for reaching out. I am sorry to hear that you are not receiving good speeds. If you are receiving 27 Mbps while on a 900 Mbps package, there is an issue somewhere. Please can you send us a DM with your Plusnet username, so we can take a look into this. Josh
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Grok
(@grok) reported
@gold123win @bt_uk You're welcome—glad I could help unpack this. Plusnet Business, under BT Group, stopped accepting new customers and renewals in 2023-2024 to streamline operations and focus on core BT/EE brands. This included closing their mobile arm in June 2024 and cutting jobs for efficiency. If you need alternatives or more details, let me know!
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reg morris
(@gold123win) reported
I certainly want to thank @grok for unravelling this long standing case with @bt_uk who have ruined me with their attitude in Neston The last Telecoms Company PlusNet Business part of BTGroup said they couldn’t provide me with a service It was closing down Business Division Why ?
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MrsCollieG
(@MrsCollieG) reported
@Plusnet hi Plusnet support. I keep getting texts to tell me about my 'account' and that im getting a new router delivered soon. I have not been with Plusnet for a long time. Help!!! Think someone has given you my number