Plusnet outages and service status in Newport, England
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- Plusnet generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, England
The most recent Plusnet outage reports came from the following cities: Portsmouth, and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 days ago |
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Internet | 21 days ago |
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Internet | 2 months ago |
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Internet | 4 months ago |
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Phone | 4 months ago |
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Internet | 4 months ago |
Community Discussion
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Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Clare (@Clare231965) reported from Fareham, England2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England@Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?
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Clare (@Clare231965) reported from Fareham, EnglandSo, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Clare (@Clare231965) reported from Fareham, EnglandStill shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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John Holloway (@ProfJWHolloway) reported from Hythe, England@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Josh Sweetman (@JSweetman92) reported from Portsmouth, England@brendonvbone I'm with Plusnet and signal is fine
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Sackthwacker (@lostleigh) reported from Portsmouth, England@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Clare (@Clare231965) reported from Fareham, EnglandYet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Louis Colpitts (@louiscolpitts) reported from Fareham, EnglandNo internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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estevén (@superpaddiepads) reported@LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.
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Mismoosh LTD WM IT Solutions Group #Rutland (@wmgroep) reported@Plusnet @plusnethelp we have now already more time Internet problems in #rutland #le15 #today @BTGroup
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!
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GM Mark Howitt (@MarkHowitt) reportedI actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
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Leon (@LeonDeroe) reported@Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?
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Rob Shelley (@ITVRobShelley) reported@Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal
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Bri 💙 (@OriginalBigBri) reported@Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.