Plusnet Outage Report in Newport, Isle of Wight, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Gosport |
Total Blackout | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Louis Colpitts
(@louiscolpitts) reported
from
Fareham, England
No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Peter Jeffries #IsleofWight
(@BILDERBERG_GP) reported
from
Newport, England
@Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Barrett
(@StevenB48053410) reported
@Plusnet @MoneyTelegraph I received an email from Plusnet threatening debt collection agency if an INCORRECT final bill unpaid after 14 days. I have written confirmation from Plusnet that the bill is wrong. No help from customer services after 7 days. Appalling service.
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V to the C
(@vicnvid) reported
@Plusnet Hiya. My broadband is down and various websites are saying there is an issue in the area. My username is vicnvid2006
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Tired Mama Talkin' 🇪🇺
(@TiredMamaTalkin) reported
Appointment was rescheduled to ten days later: 7th May. A month later & the signal is still awful. I live in a two-bed flat yet the WiFi signal doesn't reach any room past the one the router is in! & now a £65 CHARGE for the hassle!! Wish I'd never signed up with @Plusnet 😔
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Lewis Craik
(@lewiscraik) reported
Do any of my followers use @zeninternet? If so, how’s the service/router? My @Plusnet connection and/router is being unreliable and I cannot face dealing with their support team again.
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Nick F-D
(@DyslexicMech) reported
@bt_uk But if different providers are on a line (vodaphone) that we are moving to and not set a move in motion the order gets rejected and if our buyers place an order (Plusnet) on our line, our services are set to cancel and we are blocked from moving them....(Sky).
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Plusnet
(@Plusnet) reported
@msknight Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis, Plusnet Sheffield
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LukeRMelthamCE
(@MelthamCe) reported
@Plusnet another disastrous interaction with customer service. And I am not even a customer any more. Apparently I have been overpaying and 6 weeks since I left still waiting for final bill. What a joke. @plusnethelp
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Plusnet
(@Plusnet) reported
@roxmking Hi there, Thanks for reaching out. Sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. All the best, Alisdair in Leeds
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Gem Woodroffe
(@gewoodroffe) reported
@Plusnet waiting for a manager to call and sort out an ongoing issue that is now causing our household major distress! And the fault started your end and it’s been 10 hours on a phone and no resolution. Can someone please get someone who can actually resolve this involved.
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Hywel Carver
(@h_carver) reported
@Plusnet Hey 👋 I keep getting really flakey service (~10% of packets being dropped) and I think there might be a fault on the line. Anything you can do?