Plusnet Outage Report in Newport, Isle of Wight, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
||
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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john@ae111sr.co.uk
(@johnae111srcou1) reported
@Plusnet It would be nice if you could fix my broadband problem. No connection for two days
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Alison Cameron 🤍❤️🤍
(@allyc375) reported
@Plusnet @plusnethelp Urgently need help setting up router - had to buy a new one today as my new Hub1 will not be here until next week. Am on your ‘vulnerable’ list & can’t get through on phone.
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Tom Milner
(@ServSupp) reported
@Rhyno_24 Even though they are owned by BT, I switched from Sky to Plusnet and have never had a single problem. Sky are well known to throttle your connection if you download a lot. No problems like that on Plusnet!
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Light-chaser
(@Lightch83327909) reported
@plusnethelp Name - Zoohouse. Phil Knott. Can you please tell me why you have removed my £4 a month discount without having the courtesy to at least tell me? I've been a loyal Plusnet (broadband and mobile) customer for many years. Seems that might have to change when I move soon
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69Pixels
(@JohnGPlays) reported
4/4 The end result was that he was so frustrated and embarressed by this attitude that he said he would end the call. WELL DONE PLUSNET,your staff abuse a customer that has cancer that rang you for help. Disgusting!!! PLEASE SHARE ALL WHO FOLLOW ME!
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Nottm Archaeology
(@NottArchaeology) reported
@babblingbates @Plusnet Plusnet customer service is, in my experience, quite good if you manage to get to speak to a real person (therein lies the difficulty).
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Phil Howard
(@Gadgetoid) reported
@shane_dillon @edent Plusnet stating they’ll continue accruing charges on an account I told them to cancel - and canceled the direct debit for - would probably go down like a lead balloon had I bothered to legally challenge them. That’s some shady ****. Specially when their T&Cs indicate otherwise.
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Ben Ratcliffe
(@BenRatcliffe86) reported
@Plusnet WHY DOES MY INTERNET KEEP DIPPING OUT EVERYDAY FOR **** SAKE!!!!! YOUR SERVICE IS ABSOLUTELY ATROCIOUS!!!!!
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Neil
(@NeilPaints) reported
@Plusnet I am absolutely disgusted at your customer service! Especially for an vulnerable elderly person to be left without internet on Xmas day.
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Stacey Vial
(@staceyv50) reported
@Plusnet @plusnethelp absolute crap. Raised an issue on the 10th December after experiencing a lot of issues. Phonecall today from plusnet said its sorted. Its not sorted because my Internet has gone down again. No idea what I'm paying for at this point.