Plusnet Outage Report in Newport, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Plusnet
Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (10%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent Plusnet outage reports came from the following cities: Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
||
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
-
Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
-
Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
-
Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
-
Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
-
Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
-
Peter Jeffries #Standup4Brexit
(@BILDERBERG_GP) reported
from
Newport, England
@nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Riki Cochrane
(@RikiCochrane) reported
@Plusnet I am stuck in South Africa and cannot call your customer service department. Surely in 2021 there must be a way that I can send SOMEONE in PLUSNET an email ? This is just crazy .... do not ask me to use your horrible portal system!
-
Plusnet
(@Plusnet) reported
@Nichlosallsorts Hey there Nicholie, I'm sorry to hear regarding issues with your router, please can you send us a private message with your username, so we can investigate this further for you. Thank you - Liam, Plusnet Sheffield.
-
Sadie
(@sades__) reported
@Plusnet Hi. I ordered a sim only package the other day, however my sim hasn't arrived yet and my phone for calls texts and Internet has been cut off before the new ones been set up (saying emergency calls only).Is there anything that can be done? Thanks
-
LolezLion
(@LionLolez) reported
@Plusnet hello! I’m a new customer :) I signed up to a plan that included a “Plusnet rewards card” however I haven’t received any emails about it/know how to claim it, can you help? Thanks!
-
bsoltan
(@soltanssuppers) reported
@Plusnet Morning. My internet connection hasn’t been working since around midday yesterday. - No broadband connection from my router. Could someone please do a check to try and understand the problem? Thanks!
-
Leigh
(@unepechedenfer) reported
@plusnet absolutely shocking service since #StormArwen. Now struggling to maintain 1mb and at times its been so low the speed check can't find it! Constantly chucked out of meetings making WFH and studying absolutely impossible. Still,I've paid my bill so that's all that matters
-
Sam
(@someothersam) reported
Dreadfully spotty service tonight from @Plusnet yet again. It *always* happens out of hours when there’s nobody to get in touch with other than bots that misunderstand your complaints.
-
Louise Morris
(@louisejm19) reported
@Plusnet absolutely shocking customer service! Our broadband has been off all week, I can't find anyone to speak to. Your 'bot' keeps telling me it'll be put back on by 7pm on 3rd. As it's now 8pm on 3rd !!! Disgusted.
-
daniella raymond
(@gerblin) reported
@Plusnet anyone else's down? I checked my account and it says restriction but I'm paid up to date. HELP?!
-
Lee ♿️
(@mrleeleencfc) reported
25 days since leaving @Plusnet. Still no final bill, still a months worth of money of mine they have for a service I used for 6 days. Just completely unacceptable. Would there be the same wait if I owed you money @plusnethelp?