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Plusnet

Plusnet Outage Report in Newport, Isle of Wight, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Newport, England

The most recent Plusnet outage reports came from the following cities: Portsmouth.

CityProblem TypeReport Time
Portsmouth Internet 11 days ago
Portsmouth Phone 11 days ago
Portsmouth Internet 19 days ago
Portsmouth Internet 1 month ago
Portsmouth Total Blackout 1 month ago
Portsmouth E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • BILDERBERG_GP
    Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • blindvision2020
    BV (@blindvision2020) reported

    @O2 2 hours of calls by blind customer to cancel phone order due Monday No success with 6 agents, 1 manager & being cut off 2x Manager described my service as #joke Hope I have right email for CEO Mark Evans for formal complaint Time to say goodbye to O2 and return @Plusnet

  • lameyxx
    Amy Fowler (@lameyxx) reported

    @plusnethelp @Plusnet after a few hours last night with no internet, I now have very slow internet (as advised by a internet speed test). I have poor phone signal in my home and need to work via a laptop on Monday. Is there anything that can be done to fix the speed/internet?

  • louise_leyla
    Leyla LL (@louise_leyla) reported

    @Plusnet please can you help? I want to remove an add on which I am not using and there is no other way to contact you. Thanks!

  • ChthonicQueex
    Ben Wright - V for Viennetta (@ChthonicQueex) reported

    If I needed to report a broken water main, or a power cut, or (crivens!) a gas leak, I know I could do so any time 24/7. And yet, when my landline dies, I use up the last of my mobile credit to have @Plusnet play me a recorded message saying they can't take my fault report.

  • Lunto_Brum
    Lunto (@Lunto_Brum) reported

    Can’t believe the terrible ‘service’ of @plusnet @plusnethelp that has left my daughter, a hardworking teacher who lives alone, with no internet since end of Jan. Broken promises, excuses & no call back left her unable to work from home and facing an even more isolated half term.

  • Fenny_Goldfish
    Fenchurch S Goldfish 💙 (@Fenny_Goldfish) reported

    @Plusnet @UswitchUK I'm pretty sure that your Customer Service is less than stellar.

  • CritchleyIan
    Ian Critchley (@CritchleyIan) reported

    @OpenreachHelp Yes I have raised this. Engineer due on Monday. That is no help as we totally rely on it for WiFi calling. BT were informed yesterday. The overhead line to the house is 30 years old, broken and spliced to give my next door neighbour 3 supplies. (Voda,Plusnet ,sky).

  • Good_Godders
    Sam (@Good_Godders) reported

    @lee_bling1878 @Reddevil19721 @virginmedia WOW that is terrible, have you tried Plusnet, i believe they are good in some areas

  • GoneDirtFishing
    Andrew Thomas (@GoneDirtFishing) reported

    @plusnethelp Hi, plusnet attempted to put right their cockup but so far have failed. I lost my business number. I would not recommend anyone using #plusnet. They have 'promised' to.fix but I'm not holding my breath. @MarcAllera

  • MonikaGbSk1
    MonikaGbSk (@MonikaGbSk1) reported

    @plusnethelp I am in Scotland near Stirling and the internet has been down 5 times today and I keep getting disconnected from my online work platform. I have done all the checks recommended by Plusnet, can you please call me to fix it.