Plusnet

Plusnet Outage Report in Newport, Isle of Wight, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newport, Isle of Wight, England 11/07/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Isle of Wight, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomGosport Internet
United KingdomPortsmouth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamie07483119 Jamie (@Jamie07483119) reported

    @Plusnet Please contact me IMMEDIATELY had enough of you swindlers, make it impossible to leave your service then told twice by your staff that my service would be cancelled then NOT cancelling it, meaning you're forcing people too pay more and gaining money by unlawful means.

  • Lilsushiroll22 Meg (@Lilsushiroll22) reported

    @Plusnet my sim card isn't working and the only way I can contact you is by call or text... please can you get in touch so I can resolve this issue

  • Har84587860Paul Paul Harris (@Har84587860Paul) reported

    Cancelled my renewal with @Plusnet yesterday they were not very happy about it, so today I find they have cut my internet off ahead of the contract end date 5 Apr. Not the nice yorkshire chaps any more eh! They are owned by @bt_uk wonder how they treat customers!

  • MrRetroRob Rob Tighe (@MrRetroRob) reported

    Had new Internet provider @Plusnet for 3 weeks and had a service for just over a week,Hub didn't turn up in time, didn't active my service,gone down twice, went again last Wednesday, said had fixed it Friday but still nothing going to be off till this Wednesday at least😡

  • stephenspencer Stephen Spencer has gone elsewhere (@stephenspencer) reported

    @Ofcom @PSAuthorityUK it seems replying to free shortcodes (e.g. NHS, bank transaction verification, STOP to marketing msgs) is not supported on some MVNOs, esp those using EE (@plusnet, ecotalk, TTMM), locking users out of services. Should carriers not be compelled to support?

  • SarahTu11006294 Sarah Turner (@SarahTu11006294) reported

    @Plusnet could someone please contact me regarding our patchy Internet, I'm about to give up and go elsewhere, you are impossible to contact and I'm not happy with the service at all. Stitch1980

  • Plusnet Plusnet (@Plusnet) reported

    @nakaowi Hi there, thanks for your message about your internet. I'm sorry that your having problems staying connected. It's a right pain when our internet plays up, So annoying.. I would like to get this fixed for you. could you send me your Plusnet username? -Mike.P Sheffield

  • freelander1974 ⚔️Keith Dables ⚔️ (@freelander1974) reported

    @Plusnet Well I better send the one we have now because it’s dips in and out and can’t get a signal upstairs so at the end of our contract with yourselves I’ll be sending it back

  • jhl_digital_ag James Lane (@jhl_digital_ag) reported

    @Plusnet credit (literally) where credit is due. Noticed a load of calls on landline that have never made on latest bill and v.quick to answer at 7.30pm on Saturday night, dealt with refund and also helped sort dial tone. Excellent customer service! #plusnet #customerservice

  • EatTheRichIero max (genderpunk chaos gremlin) (@EatTheRichIero) reported

    @Felix_F_Fern I'm with Sky for speed + free boosters around the house cause we get WiFi cold-spots but they will take any and every chance to raise your tariff, I have to call every 3 months to negotiate back down to our price. Plusnet just fully didn't work when we were with them, hub broke+