Plusnet Outage Report in Eastleigh, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Winchester, Portsmouth, Southampton and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Portsmouth |
||
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Portsmouth |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah @2GreenMonkeys
(@2GreenMonkeys) reported
@MartinSLewis is there a certain length of time in which a broadband provider @Plusnet doesn't fix the broadband (that they've admitted has a fault) I'm which they break the terms of the contract, meaning you can switch early without fees? Thanks
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Highwaylass
(@highwaylass) reported
@jonbradbury @Plusnet @plusnethelp Done that, didn’t help :(
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John Bernard
(@berniefenning) reported
Tell @Plusnet we're cancelling our Broadband from 4th Feb. The next day our internet stops working and we get an error saying it's not been set up yet. Not had any problems until now. Coincidence? @plusnethelp we're in 2021. We don't have a landline to detect a tone 😟
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Naomi Milward
(@naomimilward41) reported
@MatthewBeard14 @plusnethelp @Plusnet Hi Matthew, they wrongly cut off my mum/vulnerable person too who's been a loyal customer for yrs with a DD set up. They rang her mobile demanding £ she didn't owe, I thought it was fraud #stress Further billing errors, very poor service followed. I'm now in touch with #CEO level
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eXceeding
(@eXceedingUK) reported
@Plusnet @plusnethelp Manager bluntly refuse to talk to the customer requesting escalation! Never calls back when promised! Making homeschooling and moving so much more stressful!
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Graeme Hatch
(@GraemeHatch) reported
@Plusnet Been on hold on your helpline for 20 mins and just seen on help page hours are 9-6pm. Not very helpful
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GarboSpy
(@Feisel86) reported
@Plusnet 2nd day of no internet. What is going on? You post about aiding lockdown learning but not about fixing the issues that cause there to be no internet to do it.
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Andy Poulton - SEO 🧢🖊️
(@andypoulton) reported
@highwaylass @Plusnet @plusnethelp Then simply make your complaint in the manner I suggested but without the threat to end your contract. Mind you, if only 1 out of several devices can connect it's not much cop, IMO
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Highwaylass
(@highwaylass) reported
@jonbradbury Sorry, that was a bit abrupt. I tried all those steps which are recommended on the PlusNet help forum but they didn’t sort it; I had to factory reset the router. Now all is OK - until the next time. On the forum PlusNet mention a solution they are rolling out - hopefully soon.
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The Boss
(@GordonAlderson) reported
@Plusnet why is your so-called @plusnethelp so inept? Why don't they reply to messages? Why is your online chat not working? Why should I have to call you? Why can't I email you? Am I right to expect a worthwhile response?