Plusnet Outage Report in Eastleigh, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Portsmouth, Southampton, Winchester and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Southampton |
Wi-fi | |
| Winchester |
Internet | |
| Portsmouth |
||
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Debsab64
(@debsab64) reported
from
Eastleigh, England
@Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Surrage
(@Ravendite4) reported
@Plusnet Any idea when the mobile signal will be restored in AB53. I know its an issue with EE's end. Lot's of people off power and have no mobile signal so cut off
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John Seto 🏴 🇪🇺 🚴♂️ ✈️ 🚅
(@john_seto) reported
Phone call. Sky: hi is this John seto, Im calling from Sky, with the cost of living going up, were offering deals on broadband and TV. How much do you pay with your current provider? Me: £25.99 with plusnet, just BB and phone. S: do you watch Netflix or any sub. service 1/2
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Vicky Carroll
(@vcarroll100) reported
Weird PR / comms decision for @Plusnet to remove their customer service email option, have telephone support restricted to office hours, and encourage disgruntled customers trying to leave their overpriced awful service to "contact them" (?) in public on Twitter instead! 🤷
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Pete Hawkins
(@petehawk) reported
@Plusnet Usually companies do something when they make request in this fashion. So far, nothing heard privately from @Plusnet. Your customer service is beginning to match your broadband service.
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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MJ
(@MJriskman) reported
@Plusnet any service outages? Have lost internet here in NG9
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Plusnet
(@Plusnet) reported
@pipmadeley Yeah I can see they've now declared a major incident in the area to get this fixed. Hopefully this is the end of it for you once the ports get fixed, it's beyond annoying for you with it dropping out that many times in the morning -Curtis, Plusnet Sheff
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Ali Williams
(@AliWill35106834) reported
@Plusnet my husband and I both have mobile contracts with you. We have had No Service at home off and on for several days now. We cant call you as our phones don’t work. This is the only way to get in touch. What do we do?
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🧑🏻💻 🅳🅰🆅🅴 🏴🇺🇦🏴
(@DGHetherington) reported
@SkyHelpTeam We’ve been reconnected, your checking service says 37Mb to the router, but we’re still only getting 9Mb down, tried rebooting, no change, and until Openreach fixed our neighbours connection, we’ve had 28Mb down across Plusnet, BT and Sky over the past decade, so still not fixed
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WRAITH // Parkie34
(@parkie_34) reported
@Plusnet Hi Will. I have reset multiple times and called up. I ordered a new router (which I requested September 2022) hopefully, when that turns up, it solves my issues