Plusnet Outage Report in Eastleigh, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Eastleigh come from postal codes SO50.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Eastleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Plusnet
Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Portsmouth, Southampton, Eastleigh and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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Debsab64
(@debsab64) reported
from
Eastleigh, England
@Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gail Lawless
(@gail_lawless3) reported
@OpenreachHelp It was reported to plusnet but because this issue with the poles was reported 5 years ago and you have done nothing about it they told me to log a complaint with you which is impossible.
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Danielle Battye
(@dbooth2108) reported
@Plusnet I've DM you we’ve been without internet on broadband since Saturday & it’s not working still.
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Andy Johnson
(@AMJ1981) reported
@Plusnet My tip would be avoid plusnet! They’ll cut you off twice in a week due to their system errors and leave you on hold for over an hour when you’re trying to sort it
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F@ZL
(@fazl) reported
I am losing my patience with @Plusnet network failures and billing system failures.
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lesley bennett
(@lesannett) reported
@Plusnet no mobile service since yesterday in Redhill. I have been advised there is a mast down but nothing is showing as an outage and my neighbour on EE has no problems and I believe Plusnet use EE masts? My phone is essential for my business so this is a nightmare for me
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Esop Stark 🔻
(@EsopStark) reported
@Plusnet it seems there's no Internet connection in IP33. Devices are connected to the broadband but Internet is not working (exclamation mark next to the wi-fi icon). I switched on and off and reset the reuter to no avail. Help, please!
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Rosie
(@Rosie26977862) reported
@Plusnet Hi my router light staying orange and cannot connect to internet. I tried factory reset but no use. Hope anyone can help me. Thanks.
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F@ZL
(@fazl) reported
@Plusnet Then your systems fail to recognise I've paid and it cuts my service off saying check your email (without data - how?!).
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DeinGesicht 🍳
(@Cavalcadewhimsy) reported
Sky broadband increasing prices, notified on the very same day I've had almost no service (Castlereagh, Belfast), and NO timescales for a fix. When this is sorted I'm going back to plusnet. Not good enough in the slightest (pretty disgraceful actually) #skyhelp @SkyHelpTeam
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Evejam (sign name: hammer)
(@evejam) reported
@Plusnet how can deaf people contact you please, I don't do phone calls, need email address or online messaging. I want to make a complaint 😡😡😡😡😡