Plusnet Outage Report in Eastleigh, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Eastleigh, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Plusnet
Plusnet is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Southampton, Gosport and Portsmouth.
City | Problem Type | Report Time |
---|---|---|
Southampton | Wi-fi | |
Southampton | Internet | |
Southampton | Internet | |
Gosport | Internet | |
Portsmouth | Internet | |
Fareham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Josh Sweetman
(@JSweetman92) reported
from
Portsmouth, England
@brendonvbone I'm with Plusnet and signal is fine
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mo Djavanroodi
(@mo_roodi) reported
@sil This is true... Ironically I chose PlusNet as mine because they're owned by BT, as is EE now, so I'm hoping (probably rather naively) that if there's a problem they'll be able to deal with it a little better since it's all "internal"!
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Kuba Sanak
(@KubaFYI) reported
@Plusnet Please, please give your customers an option to choose the date an phone number gets ported to your account. The date you chose for me falls on a day I absolutely can't afford to loose my service, and there seems to be no way to change it on your side.
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𝕽𝖆𝖕𝖍𝖆𝖊𝖑 𝕴𝖑𝖔𝖍 ✨ ⭐
(@ilohraphael) reported
Monthly bill suddenly went up by 77.5%; made phone calls to @plusnet today (at 09:38 & 17:19) seeking explanation. On each call, I waited for 25+ minutes and yet none of these calls was answered or attended to. Certainly NOT award-winning service @plusnethelp #plusnet #fail
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Lord Royston Reginald Berwell IV
(@BerwellMr) reported
@Belle_JLou God damn you sky/virgin/plusnet/tiscali whoever 😜😜😜😜😜😜
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Rockposer Dot Com!
(@rockposer) reported
@Plusnet Can you try and make the effort to respond to either the telephone (I know strange concept) or your DM's. For a 'communication' company, your actual communications are very poor indead
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Claire
(@claireish_rawr) reported
@Plusnet Unfortunately I'll be moving to another network and staying there, moving elsewhere and then moving back is a lot of messing about and if I'm honest, I just can't be bothered. I also think it's a really bad policy to just cut off someone's phone at a time when they probably need
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Claire
(@claireish_rawr) reported
@Plusnet It most, even if only to speak to family and friends, never mind trying to sort out everything that needs to be sorted out! I'll be taking my mobile custom elsewhere from now on.
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Han Realistic
(@Hanrealistic) reported
@Plusnet Your customer services used to be fast, now 28 minutes past since calling you for the mistake that you made, my phone battery is about the die and still waiting. If you are going to be like other companies, no need to pay you more. There are cheaper options
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32BitWitch ✨
(@32bitwitch) reported
Internet issue unresolved. Feeling the need to scream into the abyss. Pretty sure that @Plusnet gave themselves those customer service awards. If you're thinking of changing broadband providers, for the love of God go elsewhere.
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Han Realistic
(@Hanrealistic) reported
@PkwYorks @Plusnet No customer services, all bullshit