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Plusnet

Plusnet Outage Report in Eastleigh, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eastleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Eastleigh, England

The most recent Plusnet outage reports came from the following cities: Portsmouth, Southampton, and Winchester.

CityProblem TypeReport Time
Portsmouth Internet 11 days ago
Portsmouth Phone 11 days ago
Portsmouth Internet 19 days ago
Portsmouth Internet 1 month ago
Portsmouth Total Blackout 1 month ago
Southampton Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

  • DaveDaveadcock
    Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Clare231965
    Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • liamch_88
    Liam Charlton (@liamch_88) reported

    My grandparents are shielding and can’t make outgoing calls! Can’t see what’s going on their account online. 24hrs later and no reply, can’t even sit in a queue on the phone because it automatically hangs up. Shocking service this @Plusnet @plusnethelp

  • fxckingcringe
    katie (@fxckingcringe) reported

    @Memeulous @OpenreachHelp I use Plusnet which are rlly good customer service

  • AshleighGerman
    🌈♏️Ashleigh (She/Her)🎭💝 (@AshleighGerman) reported

    Really @Plusnet @plusnethelp?? The automated message “please call back later today or tomorrow” that plays immediately when contacting you about issues with my broadband is incredibly frustrating. 12 times I called thru out yesterday&twice this morning.

  • ChimericalCal
    Cal (@ChimericalCal) reported

    Pro Tip: Don’t use @Plusnet. Their fibre optic broadband won’t even load a 3-minute video without it buffering and you can’t get through to their support team. Pass it on.

  • GemmaWebster81
    Gemma Webster (@GemmaWebster81) reported

    @plusnethelp day 3 of not being able to get through to customer services to report the zero internet service. And no reply here. I will be leaving plusnet, this can’t go on. I would all day if needs be to talk to the adviser but you can’t get in the queue, it won’t let you!!

  • JussCube
    Cube🧃 (@JussCube) reported

    @Plusnet is genuinely the worst wifi going all evening I’ve been disconnecting from fifa games, I did a speed test and my ping has more than doubled and download speed is 25% of what it should be.

  • andywash
    Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • jonathanoakes1
    jonathan oakes (@jonathanoakes1) reported

    @Plusnet internet has been awful last few days and Is now totally off. Can’t get through to you so guess it’s a known issue. Can’t you at least update people.

  • GemmaWebster81
    Gemma Webster (@GemmaWebster81) reported

    @plusnethelp Are you kidding me? You’ve responded to more recent tweets? Tweeted you earlier to say I’d been unable to use Plusnet broadband which I pay for as it’s simply too poor for use, tried all day to call, unable to even get in a queue, constantly told to call back later!

  • rustacle
    Russell Upton (@rustacle) reported

    @Plusnet no broadband and all three lines of customer support unavailable or simply ignored. I wonder how many other customers are experiencing similarly woeful service.