Plusnet

Plusnet Outage Report in Eastleigh, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Eastleigh, Hampshire, England 12/01/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Eastleigh, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Portsmouth and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Internet
United KingdomGosport Total Blackout
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • debsab64 Debsab64 (@debsab64) reported from Eastleigh, England

    @Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leehal Lee Halbert (@leehal) reported

    @ZenMezzer Plusnet for broadband. Don’t use a landline for calls. Just renewed my contract. Been great with technical issues.

  • oldmangaming78 Phill owen (@oldmangaming78) reported

    @Plusnet hello my bt app has stopped working and I have a message saying I need to upgrade my sports package , I was watching bt sport on Tuesday with no problems , can you help please

  • Begoggled_Bear Jono // JONOOKII the Begoggled_Bear (@Begoggled_Bear) reported

    Hi @Plusnet our broadband connection just dropped for a couple of minutes (and disconnected me from an important meeting), and did the same again yesterday. Is back now but any known problems you're aware of? Should I expect the same tomorrow?

  • McWojjed Roger Sanford (@McWojjed) reported

    @Plusnet was this morning both tablet and phone. No sign on screen for couple of hours and big spike showing on the down detector web sites

  • Plusnet Plusnet (@Plusnet) reported

    @philunwin Hi Phil! Sorry to hear this - we're not aware of any issues with the website. Have you had any better luck with this this morning at all? - Jess, Plusnet Leeds 🌻

  • RobTCollins Rob Collins (@RobTCollins) reported

    @Plusnet Hi, I've just ordered and paid for a sim contract. Wrong address in confirmation order. Called customer services to change it but no help and won't change it UNTIL it's arrived at the wrong address!? Is this correct?

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    @Aellabrenna @Plusnet At the ISP end, not in the network/local end *nods* Hence why the tech was confused by it, that shouldn't happen

  • 8dc6 David Colligan (@8dc6) reported

    Hi @Plusnet my SIM card hasn't arrived. My account has been ported over to Plusnet, but I am unable to make a call to speak to customer service as I don't have the SIM card. This situation reminds me of 1960s song There's a Hole in My Bucket by Harry Belafonte. Please help ❌📞

  • macthenaif1 macthenaif (@macthenaif1) reported

    @Plusnet I subscribe to your broadband service, (user name: nmplusnet), and my wife is an authorised user with authority to act on my behalf. Can you tell me why the Plusnet customer support people are failing to accept requests made by my wife Ruma Sarker? Thank you.

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Please can you PUT down your effin mulled wine and get back to me on my repeated reporting of zero internet.