Plusnet

Plusnet Outage Report in Eastleigh, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Eastleigh, Hampshire, England 02/26/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eastleigh, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Portsmouth, Southampton, Winchester and Eastleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomSouthampton Wi-fi
United KingdomWinchester Internet
United KingdomPortsmouth E-mail
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • debsab64 Debsab64 (@debsab64) reported from Eastleigh, England

    @Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ravendite4 Gemma Surrage (@Ravendite4) reported

    @Plusnet Any idea when the mobile signal will be restored in AB53. I know its an issue with EE's end. Lot's of people off power and have no mobile signal so cut off

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    Phone call. Sky: hi is this John seto, Im calling from Sky, with the cost of living going up, were offering deals on broadband and TV. How much do you pay with your current provider? Me: £25.99 with plusnet, just BB and phone. S: do you watch Netflix or any sub. service 1/2

  • vcarroll100 Vicky Carroll (@vcarroll100) reported

    Weird PR / comms decision for @Plusnet to remove their customer service email option, have telephone support restricted to office hours, and encourage disgruntled customers trying to leave their overpriced awful service to "contact them" (?) in public on Twitter instead! 🤷

  • petehawk Pete Hawkins (@petehawk) reported

    @Plusnet Usually companies do something when they make request in this fashion. So far, nothing heard privately from @Plusnet. Your customer service is beginning to match your broadband service.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • MJriskman MJ (@MJriskman) reported

    @Plusnet any service outages? Have lost internet here in NG9

  • Plusnet Plusnet (@Plusnet) reported

    @pipmadeley Yeah I can see they've now declared a major incident in the area to get this fixed. Hopefully this is the end of it for you once the ports get fixed, it's beyond annoying for you with it dropping out that many times in the morning -Curtis, Plusnet Sheff

  • AliWill35106834 Ali Williams (@AliWill35106834) reported

    @Plusnet my husband and I both have mobile contracts with you. We have had No Service at home off and on for several days now. We cant call you as our phones don’t work. This is the only way to get in touch. What do we do?

  • DGHetherington 🧑🏻‍💻 🅳🅰🆅🅴 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DGHetherington) reported

    @SkyHelpTeam We’ve been reconnected, your checking service says 37Mb to the router, but we’re still only getting 9Mb down, tried rebooting, no change, and until Openreach fixed our neighbours connection, we’ve had 28Mb down across Plusnet, BT and Sky over the past decade, so still not fixed

  • parkie_34 WRAITH // Parkie34 (@parkie_34) reported

    @Plusnet Hi Will. I have reset multiple times and called up. I ordered a new router (which I requested September 2022) hopefully, when that turns up, it solves my issues