Plusnet Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO17 and SO45.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Southampton, England
The most recent Plusnet outage reports came from the following cities: Winchester, Southampton and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Eastleigh |
Internet | |
| Gosport |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ladivinacommedia
(@ncoochi) reported
@Plusnet for THREE days I’ve been trying to purchase a contract on your website and can’t progress further than the checkout page as it just reloads! One of your advisors said you had received reports and were aware - when will you solve this?? You are about to loose a customer!
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Buzz
(@mark_burrows78) reported
@Plusnet broadband down CW5 area
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Terri Turton
(@TurtonTerri) reported
@Plusnet every night between 8pm and 10pm our broadband decides to stop working. We have done all the things you recommend and have not been able to rectify the issue-please advise what next?!
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Zinone
(@Pinklilycat) reported
A 50 minute phone call eventually made it clear that @Plusnet had never sent it. They promised to rectify that immediately. On the 26th I called again as I *still* had no router, and therefore no broadband. My parter works from home as was having to rely on a dongle which we had
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(@damianraqs) reported
I wanted to give smoke to plusnet support but when I called the woman sounded kinda leng and she credited me £30 and now idk how to feel
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Kura
(@KuraSolon) reported
@Plusnet my Internet is down and I've been told you'll aim to fix in 3 working days (KT1). Is it possible to get it fixed today/tomorrow?
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Mason
(@MasonZX10) reported
@Plusnet how am I supposed to cancel my order with you when no one answers calls after 20 min and your live chat is a virtual assistant?
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Tiny Little Baby Froggos
(@BabyFroggos) reported
@Plusnet Hey there, I can't seem to call you anymore, says the number does not exist. We were without internet for almost a week and customer support told us we could get reimbursed if fixing it took more than 2 days. How would we go about that?
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Gerry
(@basketweb) reported
@Plusnet been in contact with plusnet reference refund of charge for mobile and despite being advised on 3 occasions the refund charge will be sent to home. We are still awaiting and any Plusnet communication via mail has not materialised. Please help my refund issue.
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Natalie
(@lilfashionlady) reported
@Plusnet you’ve ported my number to your network and I haven’t received the sim card yet!!! Now i have no phone. I placed my order Monday what is going on??