Plusnet

Plusnet Outage Report in Southampton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southampton, England 03/24/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southampton, England

The most recent Plusnet outage reports came from the following cities: Southampton and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Wi-fi
United KingdomWinchester Internet
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomEastleigh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jblandlee John Boland-Lee (@jblandlee) reported

    @Plusnet Thanks. Was getting desperate but got through on phone and problem sorted! However could only set up new mailbox by asking your colleague to do it. Can’t do it myself online which is annoying.

  • freezerman90 ms1 (@freezerman90) reported

    @Plusnet I'd love to do this however I can't because I have no Internet, your full fibre is ****

  • Fiona44640196 F10W (@Fiona44640196) reported

    @Plusnet Can you tell me when broadband service will resume in leicester ? It has been down for over a week !

  • TraceyAmass Tracey Amass 💙 (@TraceyAmass) reported

    @Plusnet what is going on. I have no mobile signal and there is no way of contacting you.

  • NicBulley Nicola Bulley (@NicBulley) reported

    @Plusnet I’m due a refund on my account due to loss of service but it hasn’t appeared my my latest bill and I can’t get through to customer services. Could someone DM me please?

  • Rory_Bond Rory Bond (@Rory_Bond) reported

    @Plusnet been giving a set up date of 27/9 moving 17/9 need a much better date than this or will have to cancel new contract I’ve taken out.

  • JimmyBish69 Jim (@JimmyBish69) reported

    @Plusnet terrible service in LA9 today. Phoned and reported and no response. What’s going on?

  • SarahJDavid SJD (@SarahJDavid) reported

    Having a stressful change over of Internet package with @Plusnet Router only arrived in the post 2 hours before the engineer visit, and I’m still being charged line rental despite them terminating my phone service as agreed! Beginning to wish I’d never started this! 😡

  • JZAllum Julia Allum (@JZAllum) reported

    @AndyCarolan I did yes, after trawling through the internet for hours turns out it was a plusnet problem, adding some DNS numbers seems to have done the trick. I have no idea how or why or what DNS is but fingers crossed it seems to be okay now.

  • TwoBlueDucks Andrew G (@TwoBlueDucks) reported

    @Plusnet cannot get mobile signal at postcode CW2 7xx - EE website said they were aware of problems yesterday but should now be fixed, have restarted phone but still no bars. how can I report this for investigation please?