Plusnet Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO32.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Southampton, England
The most recent Plusnet outage reports came from the following cities: Southampton and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Eastleigh |
Internet | |
| Gosport |
Total Blackout | |
| Gosport |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Stefan Hargrave
(@sjh_987) reported
from
West End, England
@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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John Holloway
(@ProfJWHolloway) reported
from
Hythe, England
@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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mrparker666
(@mrparker666) reported
from
New Milton, England
infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet
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Nicholas Hirst BSc, MRes #FBPE
(@XXX1v) reported
from
Winchester, England
@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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Dave Adcock
(@DaveDaveadcock) reported
from
Southampton, England
Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Clare
(@Clare231965) reported
from
Fareham, England
Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet @daiwill Mine is down /again/
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Clare
(@Clare231965) reported
from
Fareham, England
So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL
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Debsab64
(@debsab64) reported
from
Eastleigh, England
@Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!
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Clare
(@Clare231965) reported
from
Fareham, England
2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to
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Clare
(@Clare231965) reported
from
Fareham, England
Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off
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Simon Parker
(@mrparker666) reported
from
New Milton, England
@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tania
(@taniacarlow) reported
@Plusnet The issues are Plusnet’s not mine. Have DM’d you.
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Plusnet
(@Plusnet) reported
@bmc875 Hello, For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. All the best - Beth Plusnet Sheffield
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Joe Orme
(@Dr_J_Orme) reported
@Plusnet @bmc875 "For approximately 9 hours a massive number of geographically disparate customers were completely unable to connect to their broadband services. During this period we didn't acknowledge the issue and our service status was not updated. Eventually we sorted it. Not sorry." FTFY
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Jon Morris 🇪🇺💙
(@Jon_Two) reported
@Plusnet I'm back on now, thanks. It would be useful if you could update the service status page because I always check there to see if the problem is just me.
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Joe Lampard
(@JoeLampard2) reported
If you're looking for a new internet service provider and regularly use e-mail then please under no circumstances consider moving to #Plusnet, their browser mail client is not fit for purpose and I wouldn't wish it on anyone. @Plusnet
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Tania
(@taniacarlow) reported
@Plusnet when will the major outage be sorted so I can get online?
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Plusnet
(@Plusnet) reported
@sarasworking Thank you for your feedback. I will pass this on and I'm sorry for the inconvenience caused. We are not able to compensate for the loss of service, apologies that this is the case. Regards, Emily Plusnet Leeds 🌞
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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yamez 💊👀💡📈
(@yamezhamilton) reported
rep from @Plusnet sang to me while we were troubleshooting my router and then referred to me as "ma luv" in an endearing northern accent after fixing everything... customer service done right 🥲🇬🇧
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Tasty Reg
(@Tasty_Reg) reported
@Plusnet @quantumhealer1 9 hrs is not a short time and there are thousands of reports on Down Detector, starting at 12.30am. Why did it take 8 hours to acknowledge an issue despite promoting 24/7 support? We understand that things go wrong but you are solely lacking in the way you have dealt with it.