Plusnet

Plusnet Outage Report in Southampton, England

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The latest reports from users having issues in Southampton come from postal codes SO14, SO15, SO16, SO31 and SO17.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southampton, England 03/04/2025 18:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southampton, England

The most recent Plusnet outage reports came from the following cities: Southampton, Gosport and Eastleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomGosport Internet
United KingdomSouthampton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Saturday morning when I’m not working and have more time. I have just come to sort it out and a text message comes through saying “your services have been restricted”. Please can you remove the extra charges; this really isn’t fair now.

  • chewyuk Neil Mansfield (@chewyuk) reported

    @andywasley @JCDrummo @Plusnet Really, my entire BB is 4G powered and manage to send video and stills. Might be worth looking at for an interim solution.

  • AndrewBowden Andrew Bowden (@AndrewBowden) reported

    Broadband is down so went to Plusnet's mobile site and saw there's now an option to diagnose problems by text. Well you can imagine how encouraging it was to get a text saying "Hi, it's the John Lewis Diagnostics bot here."

  • iamduncan Duncan Mellor (@iamduncan) reported

    @plusnet now you’ve sent 2 engineers round and neither has been able to fix the internet can I stop paying you now?

  • concernedoptom1 concerned optometrist (@concernedoptom1) reported

    @Plusnet is it possible to upgrade to Hub2 on adsl, currently have problems with WiFi stability

  • Plusnet Plusnet (@Plusnet) reported

    @rashad_mughal Hi there, sorry for the issue with getting verified on Community. If you can get back to me on a DM with your forum username I'll get the mods to approve it for you. Adam - Plusnet Sheffield

  • Hotspur67 Mo (@Hotspur67) reported

    @KimEdwards48 BT sport was around 12 a month I think with BT but you had to have a year contract. It’s 18 with plusnet but I can cancel anytime so I cancelled for June and July as I only watch football on it, il go back in by mid August.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported

    @Plusnet How do I get help with my landline. I have dialing tone but any number (including medical assistance) comes up as dead sound? No calls in either as they get the same their end.

  • lanky1ben Ben (@lanky1ben) reported

    @Plusnet My sim has failed I have no connection to any service, no calls, no texts, nothing! It started today and nothing can fix it!

  • visorfett Graham (@visorfett) reported

    I might have to cancel my @Plusnet broadband due to the fact they keep making terrible adverts.