Plusnet Outage in Southampton, England

Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

@Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

@Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

@MarcAllera @plusnethelp we have had no internet since Sunday in #London, have spent hours on hold with customer-service. We have messaged on the plusnet website and on Twitter. Please help!!! We have to work from home

Anyone else having problems today with @Plusnet ? Especially in the Southampton area. My internet has been useless all day (nothing new really) and when I really needed it this evening for a Zoom catch-up it disappeared altogether. Disappointed and frustrated!!!

@realcoolskin @Plusnet hope you can get it sorted too 🤞🤞 still not heard back so I'm guessing its a pretty sizable issue 😩

@realcoolskin @Plusnet Hampshire I rang them and was on hold for about 20 mins but after I spoke to someone they passed the issue to OpenReach to get the fault sorted. I got told I would get a text when its fixed but not heard anything yet 😟

@Xyrilth @Plusnet Hi! Where about a in UK are you? Nobody from plusnet can help me and I work from home. Internet down!

@adrianachechik Change the Code and double check the Theif hasn't or isn't working for a Global computer/internet company like IBM or Plusnet, 9/10 it's next door or old Neighbor with spite Cherry picking my mind Adriana in problems x

@plusnethelp PlusNet say they have support 7 days a week, but phone them today and they dont even connect you and just say to call again another day??

tfw I have to upload a podcast ep for a premiere this eve and the internet decides it doesn't want to work 🙃 Shout out to @Plusnet lady for assisting me but unfortunately it's not a quick fix and it's currently still down 😢 fingers crossed I get the vid up on time 🤞😣🤞