Plusnet

Plusnet Outage Report in Southampton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southampton, England 09/07/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southampton, England

The most recent Plusnet outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Total Blackout
United KingdomSouthampton Total Blackout
United KingdomSouthampton E-mail
United KingdomSouthampton E-mail
United KingdomWinchester Internet
United KingdomFareham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cameronzzzzzzz Cameron Watts (@cameronzzzzzzz) reported

    @Plusnet Hi, can you please fix my internet. It’s been over a week. Spoken to multiple people and you can’t even tell me when you’re gonna send an engineer. This is very poor service.

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet the email from you states "Delivery normally takes 1-2 days from notice of dispatch" no mention of 3 to 5 working days... we are all used to Amazon next day delivery so 3-5 "working days" is poor...

  • patiki02 Chris patiki (@patiki02) reported

    @Plusnet I'm paying for the top broadband you offer, yet I'm only getting a measly 8mb speed. This is no good to me, I've been a customer many years, so will be leaving unless you can do something about it.

  • Plusnet Plusnet (@Plusnet) reported

    @PaFordson I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • ashleyjbreen Ashley Breen (@ashleyjbreen) reported

    @Plusnet Is there an issue with mobile service in the DD3 area? Had patchy service since yesterday and no mobile service today 🙁

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @Plusnet do you offer wifi calling? My local cell tower has been down for about a month, struggling to make / recieve calls... (mobile service)

  • InfamousCreate I N F A M O U S (@InfamousCreate) reported

    Pretty fed up of @Plusnet now and there lies, ordered Internet from them on the 14th and had nothing but it will be on the 28th. No router delivered, a email saying that the Internet had been turned on this morning,a nervous customer service when asked yesterday about router

  • coffeesteve3 coffeesteve (@coffeesteve3) reported

    Organising life today. @Plusnet cancelled. I DO NOT recommend. New service with @virginmedia arriving this week. Now tackling @AskNationwide and there 2nd payment delay this year! No payments in or out…you couldn’t write it #fail

  • andrewp_b Andrew Burton (@andrewp_b) reported

    @KatharineMacyLD Other than virgin they all use the same cable to your house, the only key difference is the customer service and WiFi router (plusnet use the same model as BT now)

  • mdarlington Darlo (@mdarlington) reported

    @Plusnet I have not had any mobile service since Friday. I cannot make calls nor send/receive texts no matter where I am. I have restarted phone twice - no change. Is this a network issue?