Plusnet

Plusnet Outage Report in New Milton, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Milton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Milton, Hampshire, England 12/26/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Milton, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near New Milton, England

Latest outage, problems and issue reports in New Milton and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenFinn1983 Darren (@DarrenFinn1983) reported

    Anyone else had problems with #plusnet internet service today. Been cutting out and slow all day 🤬

  • eaglestaff1 Di☯️🌈🙈🙉🙊 (@eaglestaff1) reported

    @Plusnet absolutely cannot wait to change provider... And I use the term provider loosely... Paying £44@mnth for intermittent service. Poor. Would not recommend, even after 8 yrs. Sooo looking forward to using @Virgin SK16 5BW cable laid we're ready and waiting.

  • theRealNicMonks nic monks (@theRealNicMonks) reported

    @Plusnet Thanks Curtis. I appreciate the help. Frustrating that we seem to have lost a couple of weeks and knocked my confidence in the previously excellent support. Hoping it’s plain sailing from here.

  • JFlaginho Jack (@JFlaginho) reported

    @Plusnet my download speed has been awful for the last few days, can I fix this?

  • Broke_Brownie Brownie (@Broke_Brownie) reported

    @Plusnet down since 8:20pm. This is a joke considering we logged an open question and followed with your team for ages to fix previous issue and now the question is closed/past the 28 days mark we now have another issue. Your service is really poor since we moved house.

  • zarinarahman171 Zarina Rahman (@zarinarahman171) reported

    @Plusnet Your customer service is completely incompetent. I have repeatedly been given incorrect information & wasted time calling you. Need a reimbursement due to delayed installation. Told to email but auto response says account does not pick up emails. Can anyone help??

  • lienyarg Neil Gray (@lienyarg) reported

    @Plusnet Why did you give me an option to choose date for my Broadband transfer to Plusnet yesterday & today send email ignoring my choice & are now transferring the service a fortnight earlier? You can imagine how I scored your satisfaction survey. Great start!

  • andy_heron Andy Heron (@andy_heron) reported

    @Plusnet I'll take a look, have split it already into 2 channels for the SSID at 2.4 and 5 ghz. The speeds via Speediest (Ookla) were significantly down on previous results and I was only getting between 30 and 35 mbps download compared to over 60- 68 (solidly) not so long ago.

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    Well @Plusnet, as you ignored me & DGAF about keeping customers. I will be looking for a new supplier when my contract ends. I don't support thieving dishonest companies. Enjoy your extra £24 for the 12 months left, I now know you don't honour what you offer!

  • andy_heron Andy Heron (@andy_heron) reported

    @Plusnet Experiencing slow connection speed, both download and upload CH63 area and have been for the past week. Are there any issues at all?