Plusnet

Plusnet Outage Report in New Milton, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Milton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Milton, Hampshire, England 12/20/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Milton, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near New Milton, England

Latest outage, problems and issue reports in New Milton and nearby locations:

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ButtonsPressing Rory Presses 📺 buttons 🌱 (@ButtonsPressing) reported

    @supertanskiii I am also with Plusnet and I found the router wasn’t good either, so I bought a Netgear Nighthawk. Nice user interface but it wasn’t reliable, kept needing to be reset. I eventually bought a Draytek Vigor 2862. Awful user interface but it’s very powerful and hasn’t let me down.

  • MSK_tweeter MKtweet (@MSK_tweeter) reported

    @Plusnet sent 10 DMs and been hold for over 1 hr! My broadband is up and down but looks like Plusnet does not care!

  • jeffpovey Jeff Povey (@jeffpovey) reported

    @supertanskiii You buy nothing - I have @Plusnet too - contact them & @plusnethelp and they will probably send you a new router. The new “Hub One” is good. May also help to get a couple of Wi-Fi extenders, which I did, connect the extender to Plusnet and then extender “re-broadcasts” the signal

  • sparkeyp Clare Quarmby (@sparkeyp) reported

    @Plusnet Would appreciate some help regarding ongoing problems with internet connection please. It's inusable as is. Can you help?

  • deanosborn42 dean osborn (@deanosborn42) reported

    @WilliamNaughto3 @Plusnet Wrong, BT own Plusnet but Plusnet have their own separate infrastructure and customer service. This is not the same as Sky or TalkTalk who use LLU to interconnect into the BT network.

  • DarthRider4 Darth Rider (@DarthRider4) reported

    @Plusnet Making a call from my Plusnet mobile to a land-line, if the land line is engaged your network does not give an engaged tone it just drops the call like you had dialled an unknown number.

  • FoodMan_aka Food Man (@FoodMan_aka) reported

    @supertanskiii What is the problem with your Plusnet router ? Have you spoken to Plusnet and asked them for a new one ? You shouldn't need to retain your existing router as a modem I'm a big fan of Draytek and Cisco routers but they can be tricky to set up as there's a LOT in there to bugger up

  • NickCla35508819 NC (@NickCla35508819) reported

    @supertanskiii Buy your own devolo wifi magic 2 power line adapters are really good you can clone it to your existing router or put you plusnet on modem mode only. Theres lots options out there. Will cost £90-130. But check if it's your download speeds going into your property are crap first?

  • nettymartin Martin McDonald 💙 (@nettymartin) reported

    @supertanskiii If you're still in your contract then PlusNet should really sort you out with a replacement. Found out that the broadband companies actually use refurbished routers a lot, which is great for reducing waste but means the customer thinks its packing in early

  • dcag39 David Gibson (@dcag39) reported

    @supertanskiii If you have Fibre broadband you need a VDSL Modem router, log in to your plusnet account search in help for own router and it should tell you what details you need to put in your new router to connect to there network.