Plusnet

Plusnet Outage Report in New Milton, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in New Milton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in New Milton, Hampshire, England 12/31/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Milton, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near New Milton, England

Latest outage, problems and issue reports in New Milton and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • karenedavies68 Karen 💙 Davies (@karenedavies68) reported

    @deetsy Had terrible problems with EE internet, they wouldn't believe that we couldn't get online because we could use the phone. Many hours wasted on the call centre. Switched to Plusnet and haven't looked back. The adverts are right, really good customer service.

  • theblubster theblubster 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@theblubster) reported

    @Rob_J_Frost That's why I kicked them into touch. Bloody useless. The extra download speed isn't worth all the crap you have to go through to get a deal. I've switched to Plusnet fibre. Cost me £70 to have a new line in but that equates to 2mths VM and I'm now saving money as a consequence.

  • NickRandle Nick Randle (@NickRandle) reported

    @Plusnet is there a problem at the moment. I’ve no internet. I’ve tried all the usual stuff with no joy

  • Caz1987C yasir (@Caz1987C) reported

    @Plusnet internet been out all day. Why am I paying for this?! Have tried all reboots that u tell us to. It is your problem.

  • jonmgriggs Jᴏɴ (@jonmgriggs) reported

    The more I think about this the angrier I get about it. All it would have taken is one email with a confirmation of the date in and all of this could have been avoided. To say "it's done now, hotspot using your phone" is not good customer service, @Plusnet, it's really not.

  • thedumbwaiter Doctor Chipinski (@thedumbwaiter) reported

    Hey @Plusnet your internet and/or router is garbage. Again.

  • MaisieSquibb MaisieSquibb (@MaisieSquibb) reported

    Plusnet WiFi is awful 😣

  • AJ_Gold19 Andy Gold (@AJ_Gold19) reported

    @SkyHelpTeam @plusnethelp I am confused. I have been having problems with my internet connection. Spoken with Plusnet who made an engineer appointment and Openreach came today. @ weekend had a message from Sky about a broadband engineer coming to my house and coming tomorrow?

  • EdMiliboob Ed Miliboob (@EdMiliboob) reported

    Do @Plusnet have a customer support email address? Don't fancy spending 45 minutes on hold waiting for them to do me proud.

  • CakesChaos Lord Chaos of Cake (@CakesChaos) reported

    Hey @Plusnet and @WeAreOpenreach Today i'll be speaking with Ofcom. I'm done playing with both of you now. 3 months later, still no fix.