Plusnet Outage Report in Christchurch, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Christchurch, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Christchurch, Dorset, England
The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Simon Parker
(@mrparker666) reported
from
New Milton, England
@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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mrparker666
(@mrparker666) reported
from
New Milton, England
infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet @daiwill Mine is down /again/
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Carroll
(@vcarroll100) reported
Correction, call to @Plusnet customer service to cancel was January 30 at 1456hrs, told an email would be sent to confirm it, and a final bill to follow, with service ending 14 days after notification. Really hope I'm not still being charged, especially at those horrific prices..
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MJ
(@MJriskman) reported
@Plusnet any service outages? Have lost internet here in NG9
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Chels
(@chelmerc1) reported
@TalkTalk hi, I have tried to get through to your contact number but never get anywhere. I have changed my broadband to Plusnet but you are still charging me. How do I stop this?
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🧑🏻💻 🅳🅰🆅🅴 🏴🇺🇦🏴
(@DGHetherington) reported
@SkyHelpTeam We’ve been reconnected, your checking service says 37Mb to the router, but we’re still only getting 9Mb down, tried rebooting, no change, and until Openreach fixed our neighbours connection, we’ve had 28Mb down across Plusnet, BT and Sky over the past decade, so still not fixed
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Rob Alesbury
(@RobAlesbury) reported
@Plusnet ordered fibre broadband on 28th Jan. I was given a setup date of 6th Feb. My Internet was disconnected in error on 7th Feb and now without Internet until 11th March. Really disappointed as there is no desire to help me cover costs of alternative connection. Awful service
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Vicky Carroll
(@vcarroll100) reported
Weird PR / comms decision for @Plusnet to remove their customer service email option, have telephone support restricted to office hours, and encourage disgruntled customers trying to leave their overpriced awful service to "contact them" (?) in public on Twitter instead! 🤷
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Johnny ''Debt'' ($6k In Debt - Was 70k Dec18) Lee
(@JohnnyComeL8Lee) reported
@inacentre @Plusnet @Plusnet are so stupid they would rather forego twenty five pounds per month , than do the correct thing and tell you PROPERLY you are out of contract charging you the 35 pounds when you get cross and move to a different provider.... customer retention mean anything?
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Shaun Burnett
(@shaunburnett) reported
@Plusnet awarding winning customer service you say!? I waited in for our 3rd engineer visit this morning to be told someone had tested line remotely and fault was ok. ITS NOT OK, IT STILL HAS AN INTERMITTENT FAULT!!! It shouldn’t be this hard!!
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Janice Barrett
(@Jaundice66) reported
@Plusnet We’re now living in New Zealand and want to cancel our Broadband as 47.54 per month to keep wifi on just to control our central heating is bonkers. We can’t call you (13 hrs ahead)you have no other options on your website. how we can cancel our contract???
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Wondra Vanian
(@wondravanian) reported
Explained that I'm being harassed by @Plusnet because my billing date got changed by mistake but they won't change it back - meaning I get threatening messages constantly and keep getting my service restricted. I'm just supposed to deal with it for another two months. 😡