Plusnet Outage Report in Christchurch, Dorset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Christchurch, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Plusnet
Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Christchurch, Dorset, England
The most recent Plusnet outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet @daiwill Mine is down /again/
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Simon Parker
(@mrparker666) reported
from
New Milton, England
@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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saintetienne
(@saintetienne100) reported
Just looking to change my broadband from Plusnet as they offered to match any deal but actually can't. I see on MSE Broadband deals they state for cust service 4.1/10 is ok and 6.2 is good ! 😐
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E J Walker
(@JamesFDWirral) reported
@btsportfootball Not happy with Plusnet. I only kept it for your service. Please advise? Please don't tell me to get the app - I watch football at home. Not on a mobile phone. cc @plusnethelp we need to talk?
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med
(@medthepirate) reported
hello @Plusnet ! I can't call you and your text service says there's nothing wrong.. but your broadband service is currently not being provided to my house. please help
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med
(@medthepirate) reported
@Plusnet Still waiting on that update.. this is not great. I work from home and will seriously consider changing suppliers after this experience. No net, bad comms and an inflated bill this month without explanation. This is an essential service for people in 2021.
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BiddyB
(@Biddyb_31) reported
@Plusnet why is your customer service number unobtainable please ? There is no way of directly contacting your company. Why not ?
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Das B
(@DasB01833515) reported
@Plusnet Thanks, Alice. Tried the coverage - it won't let me put my actual postcode in (says it's not valid). I'm doing it correctly. Tried with similar postcode and it said coverage was okay. Wifi is fine. Still no phone signal. Please investigate and fix.
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Cristina Triviño
(@crazyamazona) reported
@Plusnet internet down in London SW16. Cannot find any service status online or help.
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Timothy Dreyer
(@TimmyJDreyer) reported
@Plusnet good day, how can I change my router delivery address? I've emailed support 2 days ago, but received no response. Router is slated for delivery today, but I won't be at home to receive it until after 5pm. Thank you.
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 𝕃𝕠𝕨𝕖𝕤
(@heatpolicyrich) reported
@Plusnet hi. Pretty shocked to receive a bill and a threat for debt collection referral after you advised us to cancel the direct debit. Particularly shocking as we switched to what I now understand is your parent company @bt_uk ! Whooops. Account username: emmettb
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GwilymRD
(@GwilymRD) reported
So @Plusnet why can I no longer see websites on @unltdwebhosting. From Saturday any of my sites gives unable to reach time outs. OK on mobile and via VPN but not when using Plusnet service ?? Same with no firewall ! You must be blocking this server. FTP works though !!