Plusnet outages and service status in Christchurch, England

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

• 
  Kal (@GoonerKal) reported 6 minutes ago from Poole, England

  @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

• 
  Tim Marcus (@TimMarcus76) reported 8 minutes ago from Swanage, England

  @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

• 
  Kal (@GoonerKal) reported 9 minutes ago from Ashley Cross, England

  @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

• 
  mrparker666 (@mrparker666) reported 16 minutes ago from New Milton, England

  infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

• 
  Dudley Freshwater (@Le_Painter) reported 17 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

• 
  Adrian Chapmanlaw (@adechapmanlaw) reported 18 minutes ago from Bournemouth, England

  Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

• 
  mrparker666 (@mrparker666) reported 26 minutes ago from New Milton, England

  @Plusnet @daiwill Mine is down /again/

• 
  Simon Parker (@mrparker666) reported 44 minutes ago from New Milton, England

  @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

• 
  mrparker666 (@mrparker666) reported 44 minutes ago from New Milton, England

  @Plusnet Is back again now, was down about for hours though. Cheers

• 
  Amy (@kittyhunt) reported 56 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan (@metalheed) reported 8 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Freedom Valley (@VRvalley) reported 8 minutes ago

  @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.

• 
  Craig Jump (@Craig_Jump) reported 9 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  gazza (@ShaunGaz) reported 10 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  breeze123 (@Breeze123K) reported 11 minutes ago

  @Plusnet I thought I had renewed my contract with Plusnet, now receive an email advising my contract has ended! Plusnet Website won’t even load to get help. Help!

• 
  BSox T (@BsoxT52516) reported 13 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Steven (@Steven_84_) reported 14 minutes ago

  @grok @GrimbleCrumble9 My plusnet broadband is down

• 
  Verified Jedi (@LoZeno) reported 14 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  Charlotte (@bagpussforeva) reported 17 minutes ago

  @Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting

• 
  rosie posie (@rosieon25371922) reported 24 minutes ago

  @PlusnetCS_ @Plusnet @Plusnetcs_ I spent over a week chasing this with considerable stress & excuses & gaslighting from u. You r doing everything in your power to wheedle out of coughing up reward. Disgusted & I will never use your company again! How many others do u do this to who give up?