Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet @craptrades Have been messaging for several hours, getting no help
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet trying to get support here but no one answers
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Porky Mukester
(@PorkyMukester) reported
@virginmedia You see, I'm not frustrated at all because I have Vodafone and PlusNet backups that are both working. My concern is for the others who don't and now cannot work from home. Problem is, we have all reported it and it still say's no fault! Is it a lie? So, we appear to be screwed!
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet @JMaiStuart Been messaging for several hours, urgently need help, getting ignored
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Holden
(@HoldenMadickie) reported
Nothing happens with plusnet customer support unless you are on the phone to them. Things I am told will happen, like being updated or contacted, don't happen.
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet @HoldenMadickie "Chuffed" .. you are ignoring customers, including emergencies, 😒 where they have no phone at all. Cannot phone support 😒
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Paul Wingrove
(@Paul_Wingrove) reported
@Plusnet cancelled Plusnet plan and you are aware cos got various ‘please stay’ emails from you e.g. on Jan 6. Today you email to say DD failed (cos I stopped it) and soon you will impose £10 late payment fee. Customer service??!
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J'Mai Stuart
(@JMaiStuart) reported
@Plusnet trying to find the phone number for the Advocacy team who help support vulnerable customers. I had it about 18 months ago but can't find it now.
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Will d
(@w_i_l_l_d) reported
@CraiginWales Once attracted half of the population never switch. We alternate every time the contract expires, between EE, BT & Plusnet usually (all the same Co.) or whomever is offering the best deal at the time.
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Sean
(@seanferguson) reported
@Plusnet broadband down, yet service status says all is fine? Any updates?