Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet | |
| Wimborne Minster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kintaline Farm
(@KintalineFarm) reported
@rodnic66 @Plusnet You are kidding. !! They are not replying to DMs either. Been 2 days without a mobile service
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Catherine Plant
(@Catherine_Plant) reported
@goatee2 @Plusnet I used to be with Plusnet, for me personally though, their broadband fell short in terms of speed. And I found their landline phone set up to be somewhat of a nightmare as well. Their customer services was pretty decent though.
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Dan
(@dmace_) reported
@Plusnet our Wi-Fi is shocking and I can’t reply to the support ticket as you don’t send us email updates. Help!!
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Catherine Bolt
(@CatherineBolt) reported
@Plusnet a month on from cancelling my contract you are still saying my landline is with you, and it took nearly a month to respond to my last message. This is simply not good enough and you're charging me for a service I've already cancelled.
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Roxanne
(@RoxanneTimmins) reported
@Plusnet An engineer was organised by yourselves to attend my property today between 1pm and 6pm. The engineer has not attended and I still do not have working broadband. Please can you help
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Sam R
(@maz558) reported
@Plusnet I’ve tried on multiple occasions and every time I’m either promised something and it’s not done or the agent doesn’t help! This has been going on since October and before and quite frankly I’m angry and fed up. I fear the only way to get my money back is via the courts!
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Izzy
(@Izzy21045622) reported
@Plusnet i have just had an engineer out to fix my wifi all good then it goes out mid way though my football game?
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Kathryn
(@tweetkattweet) reported
Hi @Plusnet given you are shutting down the business side of your business and moving everyone to BT who can’t give me a quote for my address, I assume you won’t be charging me an exit fee to get out of my contract with you?
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Gemma
(@decadencedancer) reported
@Plusnet hey, no internet connection all day today, yet an email asking me to renew my contract... Hmm... Can I get any help? #plusnet
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet still needing urgent help with mobile service. No response for 2 days