Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris 🇺🇦
(@ShineyCat) reported
@Plusnet He’s got MH issues, which is why I’m the named second person on the account. He’s had two episodes because of this now so you can imagine how I might be feeling… we are looking at cancelling and switching providers. Less than 20 minutes to go. It’s clearly not happening, again.
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stderr.dk
(@stderrdk) reported
@Plusnet @n0rbie Plusnet? More like minusnet, if you still doesn't support 20+ year old standards...
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Paul Clarke
(@Paul_M_Clarke) reported
@ShineyCat @Plusnet Same here - my appointment been missed past 1pm and Plusnet are saying their system is down to actually get any info from Openreach. How am I supposed to remote access live IT System if my connection has dropped out 7 times this morning.
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Shaun Potter
(@cmdshiftfour) reported
@Plusnet Hi Emily, this was apparently an issue with EE that has now been fixed. I’d suggest you guys really need better online support for mobile - I can’t call support if I don’t have a signal on the only phone in my house and I can’t wait 3 days for a response on Twitter
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Plusnet
(@Plusnet) reported
@garethdrake further investigation and repair. Their estimated response time is by the 17th of June but, with it being an external fault, this is only an estimate and they'll fix it sooner if they can. Our faults team will contact you once have an update. Regards, Emily Plusnet Leeds
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Karen Watton
(@watton2_karen) reported
10 days now @Plusnet with no signal in the bedroom, is this really acceptable????
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Lisa
(@iwantedtobelisa) reported
@Plusnet I have a spare router as I recently was sent an upgraded one. My grandfather is having trouble with his WiFi dropping out. Can I take my old router to his address to see if it helps? He has difficulty on the phone when speaking.
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Ashley supporter of a Premier League team
(@Dest_unknownn) reported
message @Plusnet this morning at 9.40am saying i don't have any mobile data on my phone is emergency calls only it's not 2.17pm and still no response. So I had to go out my way to my parents house to phone Plusnet up to to order a replacement SIM so I will be without a phone
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Magic Cram Crock
(@craig13mcc) reported
@Plusnet hi guys, any known issues with broadband in Glasgow, that's it disconnected more than a few times in the past hour. Cheers C
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cookingincornwall
(@cookingincornw1) reported
@Plusnet Can I have a transfer service put on my phone