Plusnet Outage Report in Poole, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
Total Blackout (10%)
-
E-mail (9%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
-
Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
-
Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
-
Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
-
Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
-
Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
-
Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Elf & Stacy
(@Elf_X_Stacy) reported
@Plusnet I have been waiting on the phone for over 30 mins, need to cancel my account, how do i do this without calling in ? Thank you
-
RuthEs
(@MillSussex) reported
@Plusnet Instead of gimmicks like this, can all of you @plusnet please do something about your almost non-existent service for several days now. We're on the verge of leaving Plusnet!
-
AJ Perkins 🏴 🇬🇧 🏳️🌈
(@AJfromUK) reported
I have to say the past five weeks of trying to sort out my move to @Plusnet mobile has been awful! I have had to ring every single time to get an update, my PAC code ran out it took so long and still I had to ring to find out what's going on.
-
man of mystery
(@DrLucid) reported
@MarcAllera @plusnethelp Not happy with #Plusnet under question 212234830. broadband issues for 4wks. Engineer visited & finally found issue with line climbed pole switched connection point. I updated PN at every stage. Now landed with charge! Pls check log carefully & rescind
-
Chloe Cresswell
(@ChloeRaccoon) reported
sync of 66mbps down, 20mbps up, throughput of 19.5/19.5, @Plusnet think it's a line fault dispite the line carrying 40/2 before the change from fibre unlimited to fibre unlimited extra. A configuration change. I'm running PPPoE directly into the modem...
-
Chris Armstrong
(@chrisnothanson) reported
@Plusnet @plusnethelp my broadband is down but the service checker says no problems, KY15
-
Tom
(@TomWinchester92) reported
@plusnethelp Hello, I can't access a specific WordPress website on my home wi-fi. I've spoken to the WordPress host and they say it's not a problem on their end, so I think Plusnet might be blocking access. Can you help?
-
Deborah J
(@Isolde1231) reported
@MrsTWymer @virginmedia I confronted my provider with the fact I could go elsewhere and they dropped my bill accordingly. Plusnet via John Lewis/Waitrose. Excellent customer service and good speed in leafy Finstock
-
Daley Parking
(@daley_parking) reported
@Plusnet so ordered a new service from you. You “forgot” to order broadband and you “forgot” to transfer my old phone number. This is basic stuff. Now having to go back to Virgin to extend my bb cover otherwise I will be without service. What a gr8 start as a new customer.
-
John Syme, #Toriesarescum
(@Scotscouser) reported
@Robby5211 When I left Plusnet, I waited for a bill, but the muppets sent it to the defunct Plusnet email address that was cut off. They set debt collectors on me for £20 that they hadn't asked me for. Why is everyone so effing incompetent these days? Customer service is a joke.