Plusnet outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Dudley Freshwater (@Le_Painter) reported 6 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

• 
  Adrian Chapmanlaw (@adechapmanlaw) reported 9 minutes ago from Bournemouth, England

  Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

• 
  Kal (@GoonerKal) reported 19 minutes ago from Ashley Cross, England

  @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

• 
  Kal (@GoonerKal) reported 42 minutes ago from Poole, England

  @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

• 
  Amy (@kittyhunt) reported 51 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

• 
  Tim Marcus (@TimMarcus76) reported 52 minutes ago from Swanage, England

  @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Clarke (@SeanClarke17595) reported 33 seconds ago

  @LozzaFox We had max 12-14 mb/s from Plusnet. I was paying £44/ month inc tel line ( no mobile signal either) Starlink I get 100mb/s for £35/m and VoIP for phone £4 It’s the way to go !

• 
  John Doe (@grumps1000x) reported 51 seconds ago

  @Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?

• 
  BSox T (@BsoxT52516) reported 1 minute ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  stewarty (@stewarty1972) reported 5 minutes ago

  @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 6 minutes ago

  @Benleo Never been a customer of theirs but It’s probably a very close tie between them, BT, Three, EE & Plusnet. The needs of the customer are totally irrelevant

• 
  Widge80 (@wendy4robbie) reported 6 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  Greg Ingham (@GregIngham1) reported 7 minutes ago

  @Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..

• 
  Alyssa Jade C (@AlyssaJade7274) reported 16 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Rosie L (@DONNYDIVArl) reported 17 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Not Only, But Likewise (@notonlybut2025) reported 18 minutes ago

  @Plusnet My phone is broken - dropped in the bath. This is why I'm reaching out here.