Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet | |
| Wimborne Minster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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redhotsonic
(@redhotsonic_RHS) reported
My internet is down and won't come back online, and therefore cannot work from home. Ringing @Plusnet but they hang up immediately after putting in all my details due to the pandemic. Tried three times. So, I'm stuck. Thanks for wasting my time, plusnet.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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🦋 UKSimmer 🦋
(@UKSimmer_) reported
@Plusnet @plusnethelp are you having trouble today my internet has been intermittent all day! On off on off! Driving me insane
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MARK BOOTH
(@MARKBOOTH7) reported
@Plusnet Hi, could you please stop harassing me? I have left and dont care if you have restricted my service, no more mails or texts please I am no longer connected
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Plusnet
(@Plusnet) reported
@phil_lovett58 Hi Phil, I'm very sorry to hear that your broadband has been down. If this problem is still ongoing, please send us your account username over on a direct message and we'll look into this. Regards, Emily Plusnet Leeds 🌞
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Alanab 💙
(@Larns___) reported
@Plusnet Hello, experiencing really slow internet this past week. Thought it was related to G7 in Cornwall! But still having problems
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Peter Harris
(@Cardlinger) reported
@Plusnet although question 214656792 is now closed, my internet dropped *again* in the last 15mins. This is the third outage in the last 2 months and no-one has explained why I do not have a stable connection. Can you open a new issue or reopen 214656792 and continue to explore.
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Estelle Hitchon
(@EstelleHitchon) reported
Ok @bt_uk. So why if I pay a packet for FTTP am I still getting "video paused poor connection" and "unstable internet" messages? You've altered the frequency more than once but all that does is bugger up my wifi discs. No such problem with @Plusnet superfast and it's 1/4 of the £
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Rhian Owens
(@Rhianmusic) reported
@Plusnet Many thanks for your reply I spoke to someone on your service team tester and due to the internet being off due to the server outage I had to do a hard reset which is why my log in details had been forgotten by the hub, this has now been rectified
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Phil Lovett
(@phil_lovett58) reported
@Plusnet Broadband suddenly went of at 09.10 this morning and is still off. Hub is flashing orange light bar. Is it just me or is there a problem with the network?