Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Deeva1
(@alexis987000) reported
@mullallyl @Plusnet Change provider. Get out while you can. They are sneaky squeezing money from their loyal customers. Worst provider around. I’m ready to leave as soon as I can. Had nothing but rip off prices for a slow sluggish service.
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Breeze
(@14will14) reported
@PaulDAFC @Plusnet Had a lot of issues with the Plusnet router. Phoned them multiple times and they refused to do anything about it. Ended up buying a dedicated router instead and so far haven't had any problems - that was over a year ago now.
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Gavin Wightman
(@Gavwightman) reported
@Plusnet now 16 days since confirming switch from BT and still no Router received. Still no internet which means no tv or CCTV #poor
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Gavin Wightman
(@Gavwightman) reported
@Plusnet bloody crap service Plusnet! 27 days since making switch from BT and we’re still awaiting your router. We’ve no internet!! Today you’ve suggested we go to Argos and buy one. What a start. Was with BT for Years but wanted to support local jobs hahaha bloody joke
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Bond "The real 007 " Astonmartin
(@AstonmartinBond) reported
@MirandaMoff yes Plusnet use B.T for their mobile service too so they are being affected as well
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James Barker
(@acidmag_uk) reported
@bt_uk Thank you for the quick response. Tried BT once more (that's THREE TIMES today) and got lucky - the agent understood the problem and is removing the marker. There is a training gap in your call centre, agents saying it was a @Plusnet mistake when it was theirs.
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Luke Rackstraw
(@LRackstraw) reported
@EE @darren_cullen Also, were customers of BT Mobile, Plusnet Mobile and Utility Warehouse also able to use this mast (given that they share network infrastructure with EE customers)?
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Strawberry Squirrel🦄 🏳️🌈
(@Not_The_Brain) reported
@Plusnet hiya. I've been trying to update payment information but I can't do so online, and the number give doesn't work!
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Gavin Wightman
(@Gavwightman) reported
@Plusnet well you just keep on giving Plusnet! 17 days since making switch from BT and still no router received. So you’ve told us to go to Argos and get our own! Your strap line of ‘That’ll do’ should be ‘You’ll have to make do’ #letdown #poor
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Richard Llewellyn
(@RichStaff1) reported
@eleanor_c88 @Plusnet They have been terrible with my house move and left me with no broadband for over a month now