Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 02/17/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jesslouise23 Jess (@jesslouise23) reported

    @Plusnet I keep getting texts and emails to say I've almost used my smart cap allowance. I log in to my account and its saying I haven't used any if it and I'm not over usage on calls/texts/data. I've never gone over so why the messages?

  • datbloodywoman thatbloodywomanreads (@datbloodywoman) reported

    @Plusnet Hey 👋 I’ve recently moved home and the previous owner had Wi-Fi with you. Her account closes tomorrow (19th) and she has left the router behind. Is there an easy way for me to continue the service or do I have to sign up from scratch as a new customer?

  • chrisszumilo Chris Szumilo (@chrisszumilo) reported

    @virginmedia your chat is disabled and your call centre is shut. You guys have serious issues. @Plusnet when can you deliver fibre in NW London?

  • Lolavanenburg Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

  • Bvjworg BVJW (@Bvjworg) reported

    @_MarkD @plusnethelp @Plusnet Plus net are ****, I'd go with Utility warehouse, if you put electric, phone and broad band you can save loads.

  • JS_thatsme Jo 🌿 (@JS_thatsme) reported

    Stunned that @VodafoneUK weren’t able to offer us a competitive offer for my mother in law’s broadband / land line! A once loyal customer that we’ve now switched v easily to @Plusnet and saved her £130 a year!!

  • WillDog1210 William McFadyen (@WillDog1210) reported

    @Plusnet just joined and have my service activated (loving the service btw); just one thing needing clarified my billing page shows my bill for this month as (-£29.96) I assume this is nothing for me to worry about or do I owe u guys (29.96)?

  • jjand00 jaz j (@jjand00) reported

    @Plusnet your connection is weak fix it sick of this been happening all week

  • mgordonwalker Maggie Gordon-Walker (@mgordonwalker) reported

    @SODASam_ @virginmedia I left Virgin too, as very poor coverage but also appalling customer service. I’m with Plusnet for broadband, Vodafone for mobile. Plusnet also does mobile & you get a lovely Northerner answering the phone in a few mins as opposed to the hours Virgin take before cutting you off

  • fluffygumz No (@fluffygumz) reported

    @plusnet second time in under a month that our Internet has been down for hours as your DHCP servers aren't issuing us an IP address. Please look into this or we will have to consider switching to a new provider. Last time net was out for over 12 hrs, looks like the same again.