Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 12/13/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • johnnytwoscoops John Mathias (@johnnytwoscoops) reported

    @Plusnet No nothing , I saw that the outage was fixed but my phone is still not accepting incoming calls this is beyond a joke as I still can’t get in touch with the ICU , whst do you suggest ?

  • OliBlacklock Oliver Blacklock (@OliBlacklock) reported

    5 days now no incoming calls or messages, customer service says to be patient and keep checking?? @Plusnet

  • mighty_gadget James Smythe (@mighty_gadget) reported

    @samjpullen @wildlime Yep, best option where I live. So much better than Vdsl. Only had one significant downtime in about 4 years. CS is **** but PlusNet were just as bad when I was with them. That being said, I'll ditch them as soon as full fibre gets to my house.

  • AdL46235990 Ad!L (@AdL46235990) reported

    @MarkHuggins0 @Plusnet Service getting very poor, Thinking to leave plusnet soon

  • iammycall I am my call (@iammycall) reported

    @Plusnet 4 days without calls or sms and no real help or timescale for resolution from your contact centre, what is going on??

  • iammycall I am my call (@iammycall) reported

    @Plusnet Still heard nothing from you and still no phone service inbound to my mobile. 5 days now and this is very poor service

  • kafkatopia Ted Kaczmarek (@kafkatopia) reported

    After rubbish experience with @Plusnet . Glad to get email asking for reasons for leaving. Survey link dos not work. BRAVO @Plusnet for being consistently crap.

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.

  • rachk_k RK (@rachk_k) reported

    @Plusnet new broadband and it is terrible!Can’t connect any device upstairs as it can’t even find the internet, even downstairs the phone keeps disconnecting. Sonos won’t connect at all.Can I Cancel within 14days?

  • StevenRa74 Steven R (@StevenRa74) reported

    @EE Hi Craig, thanks for your reply, it's more than I've had from Plusnet! I've already spoken to them twice and they said it would be fixed on Friday but it's still not sorted. I'll have to phone them again but their service status page says all OK which is clearly wrong 😡