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Plusnet

Plusnet outages and service status in Poole, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • GoonerKal
    Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • TimMarcus76
    Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • adechapmanlaw
    Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • Le_Painter
    Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • kittyhunt
    Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • GoonerKal
    Kal (@GoonerKal) reported from Ashley Cross, England

    @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlasdairUK
    Alasdair (@AlasdairUK) reported

    @Plusnet Hi, do you still offer support via this method?

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged

  • xenom0rph09
    Xenomorph (@xenom0rph09) reported

    @Plusnet They placed order and started complaint. I will call back tomorrow to ensure order gone through and you do everything to get open reach to activate before weekend. Otherwise I will be very upset

  • mc_steveo87
    ITS STEVEO (@mc_steveo87) reported

    @Plusnet No they won't they will tell me that internet is down then won't actually do anything about it

  • AethyrUlf
    Aethyr Heartsong ΘΔ🐺🌕 (@AethyrUlf) reported

    @Plusnet I've been going through the text message service and apparently there is a fault; I thought it might have just been a temporary hiccup but maybe there's something more serious going on. Seems to be stable for now at least, but there's been times where it's up and down constantly

  • MarkTWIC
    Mark Crowther (@MarkTWIC) reported

    @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

  • notonlybut2025
    Not Only, But Likewise (@notonlybut2025) reported

    @Plusnet - I am trying to contact you. I went to your website, it said to message you here. I messaged you here, your message service told me to go to your website. My phone is broken and my internet has been cut - I am unable to get hold of you. Please check your messages

  • BsoxT52516
    BSox T (@BsoxT52516) reported

    @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

  • galalaxyquest
    david eckley (@galalaxyquest) reported

    @Plusnet Plusnet please respond to my PM complaint

  • Innercitygarden
    Chris Blythe (@Innercitygarden) reported

    @Plusnet your customer service is an absolute joke