Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 02/08/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • what_a_baztard Båz (@what_a_baztard) reported

    @mattfrei I’ve recently changed to Plusnet from Virgin due to them not being available after a house move. They are absolutely woeful. I never had any issues with Virgin. Speeds advertised were achieved. The same cannot be said for Plusnet.

  • PXGray Paul Gray (@PXGray) reported

    @TheRegister Like the outdated ones @Plusnet push out and have loads on their network that are expliotable as they don't care about cutomers - even when been with them a decade, they label 10MB as highspeed - jokers going to feel this one.

  • paulbillo Paul Billington (@paulbillo) reported

    @Plusnet - failed.billing issue. Unable to get online

  • Ellihanmad666 Hannah (@Ellihanmad666) reported

    @Plusnet sorry to bother you my Wi-Fi keeps going on and off any issues today im Doncaster?

  • Plusnet Plusnet (@Plusnet) reported

    @fbowles Hi there, sorry for the delay. The IP address issue was regarding a 3rd party company that provides the IP addresses. This has since been resolved, so you should be back to normal with streaming services. Nathan – Plusnet (Doncaster)

  • phil916 phil evans (@phil916) reported

    @Plusnet @plusnethelp Hi, can you advise if Plusnet dns servers were “out” last night? I had 14 dns failures between 20:00 and 02:00. Never had such an issue before and have been with Plusnet for many years. Thx

  • MattMarchy Matthew March (@MattMarchy) reported

    Once again, Cloudflare routing via @Plusnet is broken. Speed tests prove issues downloading/uploading from Cloudflare servers.

  • JHolman888 Julia Holman (@JHolman888) reported

    @Plusnet pleaseeee sort out our internet, day after day not receiving the service we’re paying for just isn’t good enough!

  • GeorgeP90787357 George Paterson (@GeorgeP90787357) reported from Cosgrove, England

    @Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.

  • grok Grok (@grok) reported

    @gold123win @bt_uk You're welcome—glad I could help unpack this. Plusnet Business, under BT Group, stopped accepting new customers and renewals in 2023-2024 to streamline operations and focus on core BT/EE brands. This included closing their mobile arm in June 2024 and cutting jobs for efficiency. If you need alternatives or more details, let me know!