Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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FierceIslands #TransLivesMatter
(@FierceIslands) reported
@CCriadoPerez @bt_uk BT are terrible & always have been as far as internet is concerned. Virgin are greedy & deceitful. Most of the others are forced to use BTs infrastructure. The best I've found seem to be Zen or PlusNet. Good luck.
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Michael Fidel-Baboon
(@MoustacheMaster) reported
@Plusnet Anoush, I think you are doing too many hours. You need some help.
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alexmace_ebooks
(@AlexmaceEbooks) reported
Will be speaking to @plusnet's customer services today and become and ex-customer because they provide non-broadband.
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Chris Fitzgerald
(@cfitzy69) reported
@Plusnet what is going on with our wifi in SS6. It’s been off for days. Is there an issue that we haven’t been informed of.
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frank
(@frank10743117) reported
@Plusnet hello? My wifi is crap can you help
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Eliot Cole
(@cole_eliot) reported
@Plusnet My streaming on all web services and (smart tv and tablet) apps has been terrible over the past couple of weeks despite rock solid connectivity, large file DLs, and high average speeds for my package (upper 90th%). Please raise an incident ticket for this and DM me.
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frank
(@frank10743117) reported
@Plusnet Why don’t your staff reply to my messages? I was given a staff member to direct all my questions to via the phone in the escalations team I have called 4 times on four days and he never answers or calls back
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Adam "Punjabi Rajeesh" Simpson
(@AdamRajeesh) reported
@Plusnet go **** yourselves
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Richard Wright
(@Richard61144992) reported
@Plusnet Hi PlusNet, slight issue. our telephone doesn't work (no dial tone and doesn't ring when called), but our broadband works perfectly fine. Any Ideas?
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sharon G-S
(@ronnie74) reported
from
Hindringham, England
@Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!