Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Murray
(@davidjbm2) reported
@David_cl5p @Plusnet @MarcAllera Thanks David and yes aware the BT bought PlusNet. Unfortunately I feel that the customer service of PlusNet is going down the route of BT! I have now cancelled my account with PlusNet.
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Keelan Balderson
(@altnewsuk) reported
@Plusnet Is the fibre activation date given in your emails an estimate, because we're set up as of yesterday (the date) but still receiving typically poor broadband speeds.
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Dave Sugden
(@davelms) reported
@Plusnet Hi @plusnet the technician completed the work today (issue was down the road). Two hours later and we've experienced same disconnect/reconnect again. Can you check line again please
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BigTim47
(@Big_Tim47) reported
Plusnet. Anything better than what I’ve endured last 3 weeks. Business loss, business partners webinars loss. The list.. and stress goes on.! I want revenge for all of the trouble and stress caused to me .. Am sure I’m not alone…
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S̕t̴u̕
(@57u) reported
Yo @Plusnet what's the score with these broadband issues? Throw an update out before everyone bombards you with questions 😎👍
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Ian Matchett
(@ianmatchett) reported
@Plusnet Hi, troubleshooting question, I am in online meetings 8.45 to 10.30 a few mornings a week, every time from just after 9 to about 9.20 my connection is very unstable. How can this change please? It is a consistent issue.
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Peter Saville
(@savs147) reported
Since I moved to @Plusnet for home phone and broadband I’ve never had so many dodgy cold callers!! @plusnethelp Today’s culprits are; 0208 580 9747 0208 596 8473
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S̕t̴u̕
(@57u) reported
@Plusnet Broadband issues? Makes working from home a little difficult! Give us an update?
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David 🇮🇪🇪🇺
(@westfieldeditor) reported
@Plusnet Even better yet. Customer service in Leeds said could reconnect now, only for Sheffield dept to turn round and say 12 more days at least! Get a sodding grip.
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jaz j
(@jjand00) reported
@Plusnet can you please sort out your horrendous service yet again kicked off 5x whilst working and delivering training now just intermittent from the evening same issue yesterday no idea what I pay for