Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron ✊ ACAB ✊
(@Aaron_gover_) reported
@reynlord @Plusnet @WeAreOpenreach What the ever loving **** kind of botch job is this, holy ****
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Avneet Patwalia
(@akpatwalia) reported
@Plusnet On a instant speed check the service seems ok but over consistent long term use it has been totally unreliable. Can someone please kindly contact me to see how we can resolve this. The router has been changed but this has not helped. @plusnethelp
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SpocksOddSocks
(@SpocksOddSocks) reported
@plusnethelp I have an ongoing issue since just before Christmas. Phoneline went down and Internet speeds slowed with it. Phone was fixed on Saturday by openreach, but now I seem to have a "stuck profile" where my btw IP profile has updated, but my Plusnet profile hasn't.
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drandrewcostello fear sense common less
(@andrewcostello5) reported
@plusnethelp thanks Alice, 'theblades1889' do i need to find a new supplier or is plusnet continuing? the reason i have been without the internet for much of the past 2 weeks is actually down to openreach
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John Ruddy
(@jruddy99) reported
@Sheffield_Skate @andrewspoooner @plusnethelp I always laugh when people rave about the quality of service from PlusNet, and say how they're much faster/more reliable than BT.
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Crone(akaCorona)🤒Alone😷
(@PamillaBAV1) reported
@jlandpartners Hey John Lewis - d'you have any idea what an absolutely rubbish broadband service you've put your name to? Operated by @Plusnet (MinusNet) who take the cash up front, cancel the order without telling anyone & hang on to the cash for weeks after.
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Steve
(@holdensteve38) reported
@Plusnet sent a DM regarding problems with my new router and working
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Plusnet Help
(@plusnethelp) reported
@luckyboblondon Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt
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Matt
(@detour99) reported
@plusnethelp Very unimpressed with your customer contact policy. I was called last night and asked to provide my plusnet account password and digits from my bank card details to pass security. What were you thinking?
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Collectable bazaar
(@Collectablebaz1) reported
@Shigufta1 @virginmedia Happy New Year I was with virgin a few years ago the customer service is awful ended up moving to plusnet cheaper and customer service is excellent