Plusnet Outage Report in Poole, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Plusnet
Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet | |
| Wimborne Minster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Curtis
(@pcisadbfan) reported
@plusnethelp @Plusnet Internet has been really bad since Friday, can't get through by phone, no reply via DM. Supposed to be at least 60 Mbps but only 6mbps! Not acceptable! Do not sign up to Plusnet!
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oneelk
(@oneelk2) reported
@plusnethelp This is disingenuous. Plusnet and Openreach are owned by BT. Not one of you recorded this two day service outage.
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Sew Woolly
(@SewWoolly) reported
@Plusnet RUDE ARROGANT CUSTOMER SERVICE PERSON THIS MORNING ON PHONE. IF I WAS HER BOSS I WOULD FIRE HER WITHOUT PAY. HOW DARE SHE BE SO RUDE AND DISRESPECTFUL
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Richard Hancox
(@hancoxrg) reported
@Goldilox1969 @Plusnet Plusnet is crap thats why. Mines been like it for two years, no apology, no refund and I'm off to BT. They aren't interested in customers or the service they provide. Crap company, Crap servoce, crap broadband.
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WookeySal
(@SalWookey) reported
@Plusnet What your doing for this customer is cancelling her home move a day before it's due having confirmed its going ahead fine just 3 days ago. I work from home and you are messing with my livelihood. Had really poor service, genuinely cried.
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Fleggy
(@flegv) reported
@plusnethelp i need help , I have been using a hub one untill when it's decided to break and stop working,I've managed to get a 2740n router Plusnet one. I am connecting to it but getting no internet through to my devices.
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NobleSavageNeo Vs Triangleman💙
(@nil23sadonions) reported
@Plusnet morning . I left your broadband service about 2 years , only because I wasn't getting good coverage the router. If I apply to return to your brilliant service , do I apply as a new customer ?
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Cee
(@EnnBeCee) reported
@plusnet Broadband seems to have stopped working today. Have checked everything, phone line is OK, cycled router and hub, no luck, limited mobile coverage here as well, please help!
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Ian Carruthers
(@ICarruthers) reported
@Plusnet unable to cancel my contract on the my account website and no contact information. Typical shoddy service!
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Edgar Chekera
(@psych_chek) reported
Trying to decide who to have as my next internet provider. BT or plusnet? Pls send help