Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 01/13/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarinAHPed karin massie (@KarinAHPed) reported

    @Plusnet why after over a month, many, many phone calls full of reassurance can my father still not access his own email account ? Terrible service and not a clue what they are doing!

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet no internet for a week now you are crap Skytrainbkk

  • Markat101 Mark Taylor (@Markat101) reported

    @Plusnet 5th tweet - no reply- customer service zero

  • SteCollins Steve Collins (@SteCollins) reported

    @Plusnet Just wanted to say how helpful and knowledge Ian from your tech support team was earlier in getting a switching provider error working. Great customer service and very quick resolution.

  • HarbourAdam A742321 (@HarbourAdam) reported

    @Plusnet do you still have online chat support ? I can’t find it anywhere! Need my broadband line rest …..

  • MamaBearwill MamaBear (@MamaBearwill) reported

    @Plusnet I’ve tried contacting purecard as was previously advised but cannot get an answer. Just curious if this reward was from plusnet why do I have to chase this up? Customer service surely should do that?

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    Hello again @plusnet, five hours on & still no response from you. Coming up for 24 hours without phone/broadband. I appreciate you’re busy but this is really poor service.

  • 5corpionPrince Prince90612 (@5corpionPrince) reported

    @Plusnet Would you be able to sort something out for me. I have problems paying bills and BT Home Essentials offer what you are offering me but for £20.00 a month. I recently lost my father and we were halving all bills but since he has gone I am paying all of it and I'm on brink

  • LifeIsDifficile Jess Friedersdorff (@LifeIsDifficile) reported

    @Plusnet I can't make or receive phone calls (but have 4G connection) and I can't call the help number to fix, please help. #catch22 I have tried Googling the issue and done everything short of a factory reset on my phone...

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet router is in main socket permanently flashing orange DT4 8BB skytrainbkk your service is carp