Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 12/12/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenLondon2021 Karen (@KarenLondon2021) reported

    @Plusnet are there any mobile data issues in the London NW5 area, had problems yesterday and today. Keep getting message “ restricted access changed”

  • NotThatExciting That Other Guy (@NotThatExciting) reported

    @quaplek I'm sizing up the cost vs Plusnet just now, and it looks like 6 on one hand and half-doz on the other. Probably be pennies a month in it to go from 70 down, 20 up to 500 down, 70 up.

  • BHCman Brookside Caravan Park (@BHCman) reported

    @Plusnet Can you use any extender to spread the signal from your plusnet router, or any you specifically sell or recommend?

  • AaronLewisPrice Aaron Price (@AaronLewisPrice) reported

    @Plusnet You guys really need to spice up your adverts on TV. You have used the same guy in your adverts Craig Murray for what like 20 years? Your adverts make it feel like he's your only customer. You need to change up your advertising with something fresh and new...

  • TheAndrewKerr Andrew Kerr (@TheAndrewKerr) reported

    @Plusnet Hello. Forgot to say thanks for getting my broadband sorted. The engineer fixed it, apparently an issue with the supplier, and it is working fine now. Thank you. Is there an update on the other query about the error (screenshot in previous tweets)?

  • Geeaston1983 Rick Latham (@Geeaston1983) reported

    @Plusnet shocking customer service guys. Been waiting 8 days for a SIM card. You’ve sent 2 so far but haven’t put my house number on either. Can I just be sent a SIM card please?

  • Phil_Sampson46 Philip Sampson (@Phil_Sampson46) reported

    @Plusnet as a existing customer am I able to get the new hub that come out?

  • BexMaltby Rebecca Maltby (@BexMaltby) reported

    @Plusnet my router has suddenly lost connection to the internet. Is there any problem SE London?

  • dgpearce1000 David Pearce (@dgpearce1000) reported

    @AnnaCupani Been with Plusnet for years well before BT took them over. Never had any problems.

  • Langworthy_47 Hollinwood (@Langworthy_47) reported

    Curiously being threatened with non-payment fees by @Plusnet for a sim card which was replaced by a @giffgaff sim before Christmas. Difficult to understand how a sim which is not in a phone can be making calls. Especially after email 29/12/21 telling me the service is suspended.