Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet | |
| Wimborne Minster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Adrienne kewley
(@Adrienne_kewley) reported
@PlusnetOfficial @RunYorkshire @PlusnetOfficial I actually signed up with another provider but had a call from plusnet persuading me to stay with them and offered me a £75 reward card to do so, this is what persuaded me to stay, so I agreed to renew my contract. I then had to cancel with my new provider.
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Martyn Strong
(@martynjstrong) reported
@plusnet how do we get hold of you to deal with an issue of data being blocked on a mobile phone none of your contact details are getting back to us?
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Theresa Dickens💙#Rejoin#FBPPR#NASUWT#FBPE🔶🇮🇪
(@bleanaskill) reported
@Plusnet I am STILL waiting for you to reply to me on Twitter about my lack of service -why is there no way to chat online through the app or website?
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Lea Freeman
(@laf100) reported
@Plusnet you have told me there is a local problem with my broadband detected in 21st Nov & will not be resolved until the 5th - surely I must be compensated for this extended outage?
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Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
Lost track but @Plusnet have made contact with @OpenreachHelp and there is an issue with the box. It’s only taken a week to get back to @Plusnet 🤬🤬🤬🤬🤬🤬🤬
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Plusnet
(@Plusnet) reported
@dibleydogs Hi there Aileen, I'm really sorry about the problem with your connection. Please send us a DM with your username and I'll make sure we're doing all we can to help. Sorry too for us taking a long while to reply, we've been much busier than expected. - Adam - Plusnet Sheffield
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Cymraesydwi 🏴 🇺🇦 💜🤍💚
(@cymraesydwi) reported
Best broadband deals out there guys? I was mis-sold Sky as 'fiber', spoiler alert it's 'super fast '... Another spoiler alert... It's super slow. Anyway, contract is now up.Must serve CF72 area. Ps were with PlusNet B4 and they were dire on service + WiFi.
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CJD
(@CCCJJDDD) reported
@Plusnet .@Plusnet so was told a pole inspection was required. No one came out. Then told I needed new line installation. Spent another few hours on hold being ignored. Arranged installation date. Now just been informed of ‘delay in installation’ ? Unbelievable bad customer service.
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mark saunders
(@mark87872) reported
@Plusnet I wish I'd never signed up with these problem with order on hold for ages I might cancel direct debit and go with someone I can speak to
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Adrienne kewley
(@Adrienne_kewley) reported
@PlusnetOfficial @RunYorkshire @PlusnetOfficial I feel like I have been conned into staying with plusnet. I spent 2 hours on the phone Wednesday - all of which is my precious time, trying to get this sorted. One could seem to help me and a support question was opened - which is now being ignored.