Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Beecroft
(@PaulaBeecroft) reported
@Plusnet Raised network issue some months ago - assured temporary. Persevered & despite assurances no improvement. Consequently having to move providers only to be told of cancellation charge. Advisor unhelpful. Overall a terrible customer experience. Please look into.
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Hannah ☕️
(@lionlambandme) reported
@Plusnet our router has an orange light, with the broadband sign flashing red. I've tried following your troubleshooting guide but it wants a landline to plug in, which we don't have. how do I go about fixing the issue, or is there an outage?
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Craig Hughes
(@Scragglington) reported
@steviebiscuit @Plusnet Same here, DM wasn’t helpful and SIM still hasn’t arrived today. In 20 years of porting numbers, no other network has proceeded with a number port before the SIM is active (most of them don’t take a full week to get a SIM to you either).
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Jenny McHugh
(@jmc_hughy) reported
Some might ask, what was the worst part of moving? The numerous delays? The builder who took 2 weeks not the 3 days he promised to fix our kitchen. No. It was @Plusnet, who promised we'd have Internet on the 13 Nov and now say it'll be 1 Dec. Bloody brilliant service.
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Sarah Potter
(@potter295) reported
@Plusnet still no service, told no more than 16hrs, 24hrs ago... And no I can't call you to report the bloody problem 🤨🙈🤬 #stillnoservice
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Jay Owens
(@hautepop) reported
UK Twitter, what are our feelings about broadband providers? I'm fleeing @virginmedia because they annoy me. BT, Plusnet, Now? I'm only getting 60MB, I don't need superfast. #1 criterion is customer service: I want a competent human being at the end of the phone.
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Craig Hughes
(@Scragglington) reported
@timw88 @Plusnet Same here. DM was… unhelpful. They’ll check in with me on Friday and see how things are. I can’t fathom why the port would go ahead before the SIM has been activated. Shockingly bad way to welcome new customers.
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mrparker666
(@mrparker666) reported
@jimmerc25 @Plusnet shame my new Plusnet SIM has been down /ALL DAY/ it was working nice! EE says network down, plusnet service status say A OK as usual, hmm
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Brian
(@Brian90862815) reported
@Plusnet On Nov3 a problem receiving emails occurred. This was explained by plusnet that an abortive attempt to make their servers stable made them unstable. We we assured that the problem will be resolved soon. When will plusnet remedy this?
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Everton-The sitcom
(@pablor79_paul) reported
Finally my broadband is fixed, external fault on the exchange. @Plusnet cust service has been exceptional. Why can't all companies be like them!!