Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 01/13/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paulgmccarron Paul McCarron 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@paulgmccarron) reported

    So, switched from Plusnet to Sky Broadband on the 21 Nov. Activation date was supposed to be 7th Dec. As of today, I still do not have broadband! Getting nowhere with Sky!! Anyone else having this problem with Sky? @SkyHelpTeam @WeAreOpenreach

  • AnthonyHewlett6 Anthony Hewlett (@AnthonyHewlett6) reported

    @plusnethelp Hi, I am having problems with my broadband connection for the last 4 days and have not been able to contact PlusNet either by phone or live chat.

  • MrsLcom1 Mrs_L.com (@MrsLcom1) reported

    Shocking customer service from @Plusnet rubbish speeds so slow @netflix won’t load can’t wait for contract to end... never again #wifi #slowinternetspeeds @plusnethelp

  • ChimericalCal Cal 💐💜 (@ChimericalCal) reported

    Hey @Plusnet, your sign-up site doesn’t work at all on any browser on iPad and iPhone. You’re going to want to fix that, considering many people now use iPad Pro for everything and they don’t have a Mac, Linux, or Windows PC.

  • Halo_London Halo London (@Halo_London) reported

    @plusnethelp what kind of a third rate company has no tel no and no email-#plusnet thats who. So Friday is the day I cancel my direct debit. No service no money’s simples-see you in court!!!

  • MaBBoTT90 Matthew Abbott (@MaBBoTT90) reported

    @plusnethelp @DaveMitchison Same here, and I’m a new customer, only joined plusnet on the 2nd of December. Every day it’s dropping out at least 3 times, last night it dropped out 7 times in the space of an hour! (World record). I am currently on hold with plusnet as I type. Almost 20 mins. Not good!

  • _Adeel007_ Adeel (@_Adeel007_) reported

    @AmyMoore_Photo @Plusnet Mine just went down and has stopped working... I hate this company, worse than talktalk. Praying it starts working before I start work on the morning

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    @Plusnet so here we going again tonight. Getting 1mb/sec. what is going on with Plusnet. Do you not have the know how to sort this out. Having spent over 40years in IT, this looks like a straight forward issue with bandwidth on the site. Get it sorted or hire someone who can

  • jhfwatson Jim Watson (@jhfwatson) reported

    @plusnethelp I have an issue with my broadband performance and having difficulty contacting you by phone (30mins on hold so far). I believe the exchange is the problem, not so much Plusnet. I am a very experienced data comms engineer.

  • iledsham Ian Ledsham (@iledsham) reported

    Is there a problem with #plusnet at the moment? Lost my connection about an hour ago.