Plusnet

Plusnet Outage Report in Poole, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 12/09/2025 21:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • musicologydisco Crypto enthusiast (@musicologydisco) reported

    @Plusnet No phone signal NR7 0TQ. This is a recurrent problem which has been ongoing for weeks intermittently. Whats the problem?

  • cherylashford cheryl ashford (@cherylashford) reported

    @Plusnet . I started my service with Plusnet 20/06. the signup gave a £75 Mastercard reward. I have tried in vain, to get the email from yourselves to claim my Mastercard. First I am told 10day wait, then 28 days. Both of which are now past. HELP

  • mckmid Pete MM (@mckmid) reported

    @Plusnet Although it seems the four blackouts over five days were not the fault of PlusNet, I dont get any decrease in my monthly for loss of service. BT owns PlusNet so what's going on?

  • Plusnet Plusnet (@Plusnet) reported

    @cheekyfork If an engineer is needed to resolve an issue, then this is the next step we have to take in order to fix it. I am sorry we've not been able to resolve the speed issue on this occasion. - Curtis, Plusnet Sheffield

  • AmazingUmbrella SchmAmazingSchmUmbrella (@AmazingUmbrella) reported

    @Plusnet are your servers down? I haven't been able to log in to emails today.

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet I would like to officially make a complaint again. I was told that my internet would be on before Wednesday at Midnight and it was not.

  • Plusnet Plusnet (@Plusnet) reported

    @cheekyfork So I'm not too sure who it is you've spoken to but from what I can see we've remained largely unaware of the issues you were facing and not been able to get someone out in the time you would've liked. - Curtis, Plusnet Sheffield

  • suryateja01 RK (@suryateja01) reported

    @Plusnet Its been more than a month, since I cancelled broadband. But, haven't received my refund. Pls help

  • ccfc_joel Joel (@ccfc_joel) reported

    @Plusnet shocking service. No data available to me on my mobile. Will be switching ASAP

  • cluelessleigh Leigh (@cluelessleigh) reported

    @Plusnet Hi, I upgraded my broadband with you yesterday and selected the 1st September for an engineer visit but I've been sent a confirmation for the 15th Sep, which isn't suitable - I WFH and have a meeting that morning. There isn't an option online to rearrange. Can you help?