Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 02/08/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • daviddale David Dale (@daviddale) reported

    @Plusnet I've got a slow download speed (7mb) and fast up. Should be 67-72Mbps. Quick search on forums suggest I need "Plusnet Line Speed" set correctly. Is this something you can help with?

  • JeremyCordite Shrodingers Borderline Semi Normal (@JeremyCordite) reported

    @photomikeyhere @Plusnet They are excellent. Actually try to help instead of trying to pass you on to somebody else.

  • ScubaChris72 Chris Stanley (@ScubaChris72) reported

    Seriously getting to the end of my tether with @Plusnet broadband constantly going down now. Anyone else having similar problems? Website is worse than useless and support closes at 8pm. Not great when you rely on it for working from home. 😡

  • Plusnet Plusnet (@Plusnet) reported

    @SimonHarreYoung Hi there Simon! I'm sorry to hear you're having issues, I can confirm it looks to be a major service outage and Openreach have advised this should be fixed by 6pm this evening. Please do let us know if you are still having issues after this time. Jess - Plusnet Leeds

  • Plusnet Plusnet (@Plusnet) reported

    @ellenheathcote Hi Ellen, sending voice notes via text isn't supported on our network I'm afraid but I'd recommend using an app such as Whatsapp or messenger which allows you to send and receive those instead. - Adam - Plusnet Sheffield

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @Plusnet I’m really not happy. Internet and landline still not working. You said back in January you were applying an 18.99 credit to my next bill, you didn’t. Then I spent over an hour on the phone in May and was assured the credit would come off June’s bill. It hasn’t, all lies

  • olioliolioioioi jem jems (@olioliolioioioi) reported

    @photomikeyhere @Plusnet Always had a tip top service from @plusnet and I've been through a lot of providers. 👍 Not a single issue with #plusnet

  • shaunshetland shaunshetland (@shaunshetland) reported

    Need help from @Plusnet @plusnethelp - just have a query a broadband order. Can't wait until Monday sorry.

  • WillBreckin Will Breckin (@WillBreckin) reported

    @Plusnet really disappointed with my service from Plusnet 😐

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @Plusnet How helpful of you wouldn’t be that the service is poor?