Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 12/06/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsFLester Fiona Lester (@MrsFLester) reported

    @Plusnet I have sent this info. Still no service.

  • shianne_br Shianne (@shianne_br) reported

    @Plusnet I’ve had no internet for 3 days after saying it will be fixed in 2 hours. What is going on with this service?!

  • chinchilla1 Lindsay Clark 💙 (@chinchilla1) reported

    @Plusnet shocking customer service from you yesterday. Cancelled my mother's account with you due to the fact that she has passed away, yet you are emailing her saying "sorry to lose you as a customer" and "can we change your mind?". Have you no compassion? Clearly not as your

  • jonbarony John Barony (@jonbarony) reported

    @Plusnet @jonbarony do not worry yourself about this issue, i have resolved it by resetting ROUTER password. Based on prev tweet u seem 2 b confused as 2 what a router pwd is, but ALL is resolved. Next time Plusnet wishes 2 reset its customers router pwd please let ur userbase know in adv

  • Plusnet Plusnet (@Plusnet) reported

    @thraxar Hi there, I'm sorry to hear about the issue you're facing. So we can take a further look into this, are you able to confirm the Username and a further description of the issue via a DM please? - Curtis, Plusnet Sheffield

  • MrSimonBower Simon Bower (@MrSimonBower) reported

    @Plusnet so I make an appointment and book the day off work for broadband installation. Then 1930 the day before you cancel and just push my appointment back two weeks. How is this acceptable customer service? #plusnet

  • bstrain11 Strainy (@bstrain11) reported

    @plusnethelp @plusnet why do I need to turn my WiFi off in the house to get a signal? 🙄 😳

  • Real_Daipanda Daniel The Necrobear💀💀💀 (@Real_Daipanda) reported

    @thraxar Aaaaagh! Screw you, plusnet. I was all hyped up for seeing you tumble down hills in expensive trucks 😭

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    @Plusnet This bear has been wondering about the attachment of ropes to the lampposts in Westminster, as you do, but doesn't have any immediate problems with his internet.

  • TulaDyer Tula Dyer (@TulaDyer) reported

    @Plusnet They are welcome to call again today. Forgive me for not gushing with gratitude after 16 weeks and five days and a huge disruption to my job without adequate service