Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bett
(@SomeWhereSilly) reported
Because I’d really not like to be charged for me ex’s account when you told me you would cancel it when I started my account up @Plusnet
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Sinz1019
(@sinz1019) reported
@Plusnet Why is getting through as long as getting through to the @DWP? That is extremely long waiting times, pretty shabby for a company that prides itself on customer service
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James
(@jamclarkey) reported
@JudySismey I don't think PlusNet offers Full Fibre broadband with a voice service so you may need to move to BT's Full Fibre package with BT Digital Voice (Internet based phone service)
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J Bailey
(@JBailey92907274) reported
@Plusnet Could someone maybe help me with what's going on instead of sending texts constantly delaying my order, or is online chat only for new customers so you can get more money?
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Jo Hoskin
(@cornish_poet) reported
@Plusnet don't go with plusnet we have had nothing but issue's with mast down for 6 week's they have no resolution date! And tbh can't be bothered with there customer's at all 😔
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Plusnet
(@Plusnet) reported
@simonbg12 Hi Simon, I'm very sorry to hear about your experience. I'm afraid that we're unable to discuss John Lewis Broadband accounts via our Social Media Support Channels, so I would ask that you please contact our Support Team on 0800 432 0200. -AJ, Plusnet Sheffield
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Charlie Goodall
(@goodall_charlie) reported
@Plusnet our electric was turned off due to grid work. Since it’s been back on our internet doesn’t work properly - have tried to contact plusnet - at least if you don’t respond to queries, you can’t be criticised for poor service.
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404 page not found
(@TheRealBorisJo3) reported
@Plusnet 2/3 so if we spent 6 hours on the phone in total, you value our time at £2.50 an hour. Interesting. The wifi signal is your guaranteed minimum which is about the speed of a second class stamp. Nice people at the end of your phone lines BUT
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Shiv
(@sh1van1) reported
@Plusnet hi I have been waiting for over a week for a SIM card I was suppose to receive a week ago. I’m unable to make calls bc you switched my phone over. Can you reverse the switch of network?
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Charlie Goodall
(@goodall_charlie) reported
@Plusnet our electric has been off yesterday due to work on the grid. Since it’s back on our WiFi is really slow & not working properly. How can we test it?