Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Evans
(@SUE014) reported
@Plusnet rang your customer service to urgently change my payment date by two days as my pay date has changed. Been told that cant as today is my billing date and have to ring back in two days. can you explain why this not possible today but ok in two days time?
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Little Mo
(@AiberdeinQuine) reported
@DavidRoger1951 @Plusnet Happened years ago, but service was much better before that. Would change providers, but they're all as bad as each other. Can only hope they reply to my tweet and can do something from their end, as occasionally they can.
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Lesley Cowley
(@lesleycowley) reported
Dear @Plusnet exactly how is 17 days with no broadband 'award winning customer service' please?
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Steve Bennett
(@Chasethebase) reported
@Plusnet Hi, I completed an order this morning at 8:15 and haven’t received the confirmation email yet plus I can’t log in to my account as my account has not been set up. Please can you help.
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COYY
(@Kj99661) reported
@Plusnet been trying to reach someone with a problem with account. Cancelled account was emailed a amount of £5, now emailed again to say charge of £19.99! Would be grateful if someone would contact me please. Thanks
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tracey hancock
(@flowergirl343) reported
@Plusnet down in middleton by wirkswoth no phone line working
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Nicola Walters ⫩
(@NicolaHaslam11) reported
@Plusnet my phone has activated but not my broadband, please help as I'm working from home! Thanks.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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FS
(@FayStelling) reported
Why is @Plusnet internet so bad 😭