Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 12/30/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rawzer rich-w (@rawzer) reported

    @plusnethelp @Plusnet did your support become hopeless as soon as you became part of BT or did it take them time to degrade it! was best in class now like BT its impossible to contact. No way to raise tickets online, no answer on twitter address, 15 minutes so far in your phone Q

  • paulmcl59537085 paul mclaughlin (@paulmcl59537085) reported

    i have sent about 8 to 10 speed tests to plusnet and they where done from bt,ofcom,and uswitch every time below 30mbs down load and as low as 4mbs this broadband is crap dont trust them if they say you get the right speed you dont please do your own speed tests regular fight back

  • Dodgybob3 Dodgybob (@Dodgybob3) reported

    @Plusnet Then why is no-one monitoring your help account, you're not answering questions, your broadband assistant doesn't work, your phones are always busy...hello....hello...!!!

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Don't use the , the worst company. No Internet for 20 days and no solution.

  • rawzer rich-w (@rawzer) reported

    @plusnethelp @Plusnet #plusnet - now 35 mins on phone line, still waiting - @EE look interesting for my location - support for my mobile has been good, lets see how their price compares

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Worst company , use anyone but them.

  • moncpen C (@moncpen) reported

    @plusnethelp I’ve now been waiting circa 3 weeks for a return phone call about the wholly substandard WIFI output I have through Plusnet . 12mths I’ve had issues with your supposedly top fibre package. That’s not award winning customer service by any stretch of the imagination

  • lisa19252045 lisa (@lisa19252045) reported

    @officialwrighty @Plusnet Aw thanks I phoned them and they managed to fix it over the phone

  • andybadger69 Me Lord (@andybadger69) reported

    @DONNYDIVArl @Plusnet WiFi is terrible even with a extender on. Also keeps dropping out. Can't wait to be able to leave.

  • JStrummered Joseph Strummered (@JStrummered) reported

    @JamesHarrisNow @MrKenShabby I only use them with an existing businsess account I inherited. I would never, ever, choose them. I use plusnet at home.