Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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EE
(@EE) reported
@SapAud Afternoon, I'm sorry to hear that you feel that way in regards to the femtocell service being discontinued from the end of the month. Have you contacted Plusnet to see what options are available? I fully understand the service has been useful at your address. -Neil
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Molly Taylor
(@Molly_ATT) reported
Terrible customer service from @Plusnet. Our internet goes down, 1st adviser gives us COMPLETELY wrong info & records problem wrong. 2nd adviser contradicts 1st by saying we can't get any of our WiFi costs covered whilst it's being fixed despite it being plusnets fault?
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Plusnet
(@Plusnet) reported
@JentheHomeBird Hi Jen. I've checked back with our suppliers and they've advised that the problem in your area should now be fixed. Please let me know if you're still having any problems. Regards, Emily Plusnet Leeds
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Peter Bustin
(@gentoopb66) reported
@f33lthesun @Plusnet They are such a **** provider its beyond belief ! Dont dare leave them - they will screw you down with fines and take your benefit money. @Plusnet
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Mr MAX VOLUME
(@jbreckmckye) reported
@Plusnet I'm stuck. The router you sent is borked, the BT hub router backup I've got can't connect because I can't supply a PPPoE password. I can't reset my password because your pw reset link service isn't working. I'm about to miss an important meeting for my JOB
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Neil Webb
(@webbybloke) reported
@Plusnet I called your tech support yesterday and they confirmed we had service issues in CH47 on Sunday. I was told it was fixed, but still no service at the house today. It seems the signal is compromised in some way, can you advise please?
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Thomas Davison
(@Daniell77478292) reported
@Plusnet I rang and spoke to someone last month and cancelled my 30 day rolling contract, been billed again which will fail and you's will give a late charge, which is your teams fault not mine& the account is showing the next bill is due next month
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Iain Boatman
(@MesolithicMe) reported
@Norton No spam. Think that it's a communication problem between yourselves and @plusnethelp . Such that every time you attempt to confirm the account with PlusNet there's a negative response and I receive an email saying that there's a problem re the account.
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Catherine
(@Catherine_Muw) reported
@Plusnet Signed up for Plusnet mobile and provided PAC. Sim received yesterday. Email today that it’s activated. Still on old network. Can’t login to Plusnet Mobile online using my mobile number and the email address you used for the confirmation. Can you sort this please?
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Paul
(@RobanRoid) reported
@parami @VodafoneUK I used to have Plusnet - they were okay but a bit unreliable/slow service at times. Have been with EE for a couple of years now, in 2 different places, and they've been great.