Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 01/20/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JRoberson_ Jessicks (@JRoberson_) reported

    @Plusnet I live in SW2 area London and I cannot connect to WiFi. Is there an issue in my area? I can’t work!

  • bigcheeseuk1 Steve Lumby (@bigcheeseuk1) reported

    @Plusnet Messaged at 5pm, zero response, pretty poor

  • TexugoHugo Hugo Texugo 🏳️‍🌈 (@TexugoHugo) reported

    @Plusnet Hi, but is the outage problem resolved?

  • downsfennon lynda downs (@downsfennon) reported

    @Plusnet Asked a question never answered?

  • Gorzy_MF 3DaGoat (@Gorzy_MF) reported

    @camieoa5 Plusnet is like the worst in the world

  • Richyboy2k20 🏆 Ricardos LUFC 🏆 (@Richyboy2k20) reported

    @SkyHelpTeam "Most likely having WIFI or device issues" Wow nothing gets past you does it? Let's see, all WIFI devices having issues, so that would mean its the WIFI. Who provides the technology to provide the WIFI? Sky. Months of this crap I have dealt with. Can't wait to go with @Plusnet

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    @plusnethelp @Plusnet in a repeat of a problem I had last night traffic through your systems seems to be failing. Known IP addresses such as 8.8.8.8 are not responding. The line shows as OK

  • vinylsolution2 vinyl_solution (@vinylsolution2) reported

    @Plusnet My PlusNet mobile has had no signal since this morning. I am in the Horsham RH12 postcode area. Please advise.

  • CWPropertyS CW PROPERTY SERVICES (@CWPropertyS) reported

    @Plusnet my wifi keeps disconnecting and when it is connected it is really slow. I have followed all the advice on the website to set up the router but it still does not help.

  • Plusnet Plusnet (@Plusnet) reported

    @Form_design Hello, I'm sorry to hear you are experiencing issues with your order and for the inconvenience this must have caused. Please direct message your account username and I'll take a look into this for you. All the best - Beth Plusnet Sheffield