Plusnet outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• 
  Adrian Chapmanlaw (@adechapmanlaw) reported 6 minutes ago from Bournemouth, England

  Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

• 
  Kal (@GoonerKal) reported 6 minutes ago from Ashley Cross, England

  @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

• 
  Kal (@GoonerKal) reported 11 minutes ago from Poole, England

  @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

• 
  Amy (@kittyhunt) reported 21 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

• 
  Tim Marcus (@TimMarcus76) reported 52 minutes ago from Swanage, England

  @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

• 
  Dudley Freshwater (@Le_Painter) reported 58 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damo🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nanotek7) reported 17 seconds ago

  @Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today 🥲Thanks.

• 
  @Gaylesian (@gaylesian) reported 37 seconds ago

  @JoshCF_ Try plusnet they are owned by BT but you would get new customer offer.

• 
  Kanu Dutt Pathak (@kanu84) reported 2 minutes ago

  @plusnethelp Hey Plusnet Help - We have no broadband for last 1 hour. Is there any fault in Warrington area?

• 
  Flower Pot (@FlowerP79667758) reported 2 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Jacqui Langstead (@mizpah68) reported 7 minutes ago

  @Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you

• 
  Jude Elms (@JudeElms) reported 8 minutes ago

  @Plusnet Sky routers used to connect to my WiFi extender and work just fine Your Plusnet routers are awful, spotty connection at best, at least 2-3 times I have to wait 10+ minutes to reconnect. Was promised same speed yet I received slower less reliable internet.

• 
  James Marshall (@jmgrahit26) reported 8 minutes ago

  @robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?

• 
  wattery filth (@watteryfilth) reported 10 minutes ago

  @Danjsalt @SkyUK Plusnet, very good support

• 
  Abu al-Hinnā Yakub (@RobinWi56161978) reported 16 minutes ago

  @TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 16 minutes ago

  @Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling