Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nottm Archaeology
(@NottArchaeology) reported
@babblingbates @Plusnet Plusnet customer service is, in my experience, quite good if you manage to get to speak to a real person (therein lies the difficulty).
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jenni rose
(@jen_millie) reported
@Plusnet We have no Internet or phone line because of plusnet and the only way we get to speak and see our family is via wifi, when will the issue be sorted?
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Neil
(@NeilPaints) reported
@Plusnet I am absolutely disgusted at your customer service! Especially for an vulnerable elderly person to be left without internet on Xmas day.
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69Pixels
(@JohnGPlays) reported
@MarcAllera @bt_uk Do you think it is OK for Plusnet customer service to behave in a disgusting way to a customer with throat cancer?
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69Pixels
(@JohnGPlays) reported
4/4 The end result was that he was so frustrated and embarressed by this attitude that he said he would end the call. WELL DONE PLUSNET,your staff abuse a customer that has cancer that rang you for help. Disgusting!!! PLEASE SHARE ALL WHO FOLLOW ME!
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john@ae111sr.co.uk
(@johnae111srcou1) reported
@Plusnet It would be nice if you could fix my broadband problem. No connection for two days
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Luchla💫
(@luchlaOnYt) reported
plusnet internet is the worst thing to ever exist
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Light-chaser
(@Lightch83327909) reported
@plusnethelp Name - Zoohouse. Phil Knott. Can you please tell me why you have removed my £4 a month discount without having the courtesy to at least tell me? I've been a loyal Plusnet (broadband and mobile) customer for many years. Seems that might have to change when I move soon
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Alison Cameron 🤍❤️🤍
(@allyc375) reported
@Plusnet @plusnethelp Urgently need help setting up router - had to buy a new one today as my new Hub1 will not be here until next week. Am on your ‘vulnerable’ list & can’t get through on phone.
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⫩ Jenny Maxwell ⫩
(@jennymax77) reported
@LouiseAnn36 @Plusnet @BTOpenreach1 Mine had been down for 2 days now!!