Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet | |
| Wimborne Minster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gav
(@GavH_) reported
@Plusnet Thanks I’ve reported the problem hopefully something will get done 👍
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erika phillips
(@paddington19) reported
I have power of attorney over my mother's financial affairs (as she is dying of cancer) and they still wouldn't let me cancel her contract #terribleservice #donotuseplusnet. If we cancel her direct debit #Plusnet will charge us more due to being in arrears!!!!
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SweenySod ✭
(@SweenySod) reported
@bt_uk been with you 10 plus years paying £60 for a identical service that I can get from @Plusnet for £33.50 #timeforachange
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eclectic space
(@eclectic_space) reported
@Plusnet mobile signal is down in CT21 - looks like a mast has gone as it seems to be all mobile carriers. Any idea when it will be fixed?
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Wayne 💙
(@wkeenan) reported
@Plusnet Cheers. No bother, your support agent “Paul on the Wirral” was cool and helped me resolve it quickly. Needed to manually delete previous network operators ‘profile’ on iOS. Might be worth updating your Help page for others that may follow.
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Peter Lambert
(@MrPeterLambert) reported
@Plusnet That't what I did. I've been told twice that I have to agree to the higher charges. I've raised a formal complaint and will pass this on to the communications ombudsman for the false advertising and pressure to take a new 2 year contract.
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mark Hughes
(@Mark56623345) reported
@a516digital This might interest you Mike, though I've already said it before, on the subject of plusnet. A nieghbour down the road from me had plusnet, until I think was March, his current contract ran out. He was not allowed to get his TV from them.
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Muneeb.
(@02muneeb) reported
@Plusnet I bought fibre broadband from you and I was promised minimum speeds of 60mbps but I have 1mbps download speed. Please can you fix this???
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Helen Davison
(@MsHellieD) reported
@Plusnet Our Plusnet Access Control has stopped working. Control panel briefly flashes on screen, looks like settings are on, but WIFI is still on. I wondered if you were aware of anyone else having this issue?
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bert1e
(@Bertie123B) reported
@Plusnet I was just completing an order for your service, I then decided to read the reviews. So now it’s a no from me.