Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet | |
| Wimborne Minster |
Total Blackout | |
| Christchurch |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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YijArt
(@YijArt) reported
I sent you a message @plusnethelp. The broadband has been constantly disconnecting since signing up with Plusnet, the last few days have been really bad. It may come as a shock, but some of us are needing to work at home and need stable connection.
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Philip Wylie
(@PhilipJohnWylie) reported
@Beckenham anyone got an internet outage? Plusnet say it's BT Openreach sorting out a problem. Told me at lunchtime that issue will not be fully resolved until 22 Jan.....
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Anx 🇾🇪
(@Jxno96) reported
@MVapulear @virginmedia Yeah I have my own plusnet line cus shitty virgin getting *** fcked at peak times since the 1st lock down.
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Jo Welford
(@jwelf) reported
Oh also @Plusnet just remembered I’m still waiting for the engineer call within 72 hours I was promised when I reported a fault in November. Gave up calling back about this as was spending so long on hold. How bad are other providers to be offering worse customer service?
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YijArt
(@YijArt) reported
@plusnethelp I sent you a message. The broadband has been constantly disconnecting since signing up with Plusnet, the last few days have been really bad. It may come as a shock, but some of us are needing to work at home and need stable connection.
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Humble Bee 🐝
(@HumbleBumble3) reported
@ParisZarcilla @Plusnet They're awful 😩 My sister had a hell of a time when she had a mobile contract with them, just awful customer service. I'd switch if you can.
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Jules H
(@HeeryJulie) reported
@poppy_bean @Plusnet I had same problem for several weeks. Plusnet - this really needs sorting asap as we are now in need of Internet more now as doing home schooling during the day 🙈#despair#
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dave glass 🧠💙£££✈️
(@daveglass1) reported
So @WeAreOpenreach @OpenreachHelp Cant go inside homes now to complete promised upgrades etc. I got 2 days notice. Total disgrace and the poor callhandlers at @plusnet and the rest are getting all the groans. Total disgrace!
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Laura
(@poppy_bean) reported
@Plusnet wifi in my house is shocking! Disconnects constantly even after paying to upgrade- help?