Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 02/01/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • GoonerKal Kal (@GoonerKal) reported from Ashley Cross, England

    @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Begoggled_Bear Jono // JONOOKII the Begoggled_Bear (@Begoggled_Bear) reported

    Hi @Plusnet @plusnethelp my broadband keeps dropping out every hour or 2 today - any known problems in my area (South Yorks)? Really causing me problems trying to get work done...

  • hogsface hogsface (@hogsface) reported

    @plusnethelp hi team, I’ve just joined plusnet and my mail doesn’t seem to be working. I can’t setup my iPad to the postmaster account or login to webmail. If I go to manage mail and add an account in the online portal it fails to work after pressing add

  • Jonathan_Worth Jonathan Worth (@Jonathan_Worth) reported

    @DerekThomasUK can you please help? We have been without a phone line since January. @OpenreachHelp have failed to turn up on EIGHT consecutive occasions and @Plusnet refuse to supply deadlock letter so we can go to ombudsman.

  • jdthebaker James Warburton (@jdthebaker) reported

    I once again had to cut a stream short due to my broadband going out. My apologies to everyone. @Plusnet this is unacceptable. Never mind that streaming is a key part of my income, we are in the middle of a pandemic; stable, reliable internet connections are vital

  • jonathantranter Jonathan Tranter (@jonathantranter) reported

    @RustWrangler Plusnet started as an enthusiast service I guess, BT bought it and marketed it as a bargain one, but it’s still kept its historic features. Even if the website looks 20 years old too!

  • SuseRichards Susanna R (@SuseRichards) reported

    If @Plusnet would be kind enough to stop messing about making up ridiculous internet games so I can 'win' something and concentrate on the actual technical stuff of running a broadband service that would be great.

  • SarahBradders73 Sarah Bradbury (@SarahBradders73) reported

    @plusnethelp I've recently switched to plusnet, had several issues of Internet going off, being connected without Internet, having to do a router reset every couple of days, any idea why this would be happening?

  • shuffletruffle9 Le Shuffle Truffle (@shuffletruffle9) reported

    @ZenInternetHelp switched from Plusnet to you in March and my internet has really suffered. Can't get on zoom meetings in places I previously could and regularly shows as unstable connection 😭

  • AndymanIndyScot Andyman🏴󠁧󠁢󠁳󠁣󠁴󠁿#AlbaParty#SuperMajority (@AndymanIndyScot) reported

    @Plusnet Just make sure you let everyone on social media know how bad Plusnet really is... you'll be doing the broadband community a service. I have told all my twitter & Facebook contacts just how abysmal the "service" actually is.

  • AndymanIndyScot Andyman🏴󠁧󠁢󠁳󠁣󠁴󠁿#AlbaParty#SuperMajority (@AndymanIndyScot) reported

    @plusnethelp Easier just to get ripped off and pay Plusnet a fee to leave and go with a company that can provide the service they charge for.