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Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth.

CityProblem TypeReport Time
Bournemouth Internet 2 months ago
Wimborne Minster Wi-fi 3 months ago
Bournemouth Wi-fi 4 months ago
Poole Internet 5 months ago
Poole Internet 6 months ago
Bournemouth Internet 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • kittyhunt
    Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • Le_Painter
    Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • TimMarcus76
    Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ClarkSmicer07
    Simon Clark (@ClarkSmicer07) reported

    @Plusnet Hi, I've been having intermittent broadband problems for the last 2 weeks, very frustrating as have had no problems for years. Please help!

  • theshillito
    Peter Shillito 🏳️‍🌈 (@theshillito) reported

    Yep. @Plusnet won't budge on the 30th and won't offer any interim measures, even their own mobile sim cards to tide us over. We also won't get any discussion on "goodwill" (**** off) compensation until the product is active. I am at a loss.

  • AislinnOBrien1
    Aislinn O'Brien (@AislinnOBrien1) reported

    @Plusnet thanks for the worst customer service. Just cancelled my order before it even started! AWFUL! DO NOT GO WITH PLUSNET

  • Racsort16
    🐒 🧦 Monkey Socks Osc (@Racsort16) reported

    @bt_uk Thanks I’ll have a look there’s no issue with plusnet I’ll try some things if not may need the discs looked at

  • theshillito
    Peter Shillito 🏳️‍🌈 (@theshillito) reported

    Utterly baffled that @Plusnet accidentally cancelled our Internet connection instead of moving it, and now they've put a new order in, I apparently can't get online until 30th, which means I can't work from home. Phoning as soon as their lines are open in the morning cos wtf

  • concretebadger
    Martin is still staying at home (@concretebadger) reported

    @theshillito @Plusnet I'm so sorry to hear about all this. Even BT offer wireless hubs when they can't connect your broadband (which happened to me earlier this year)! I had a bad experience with Plusnet trying to overcharge me a few years ago after moving home. The ombudsman had to get involved!

  • PrintCityMMU
    PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • mostyn41
    Duncan Austin (@mostyn41) reported

    @Plusnet @plusnethelp did message the other day but no reply 😢. New customer here! But can’t log into app. Response would be appreciated

  • M16_AFA
    MMK (@M16_AFA) reported

    @plusnethelp @plusnethelp I'm a new customer today's my activation date. I have gone live. However no router! Great start called Plusnet yesterday I could get it today or Friday hmmmm 🤔

  • diaryofabar
    Amber 🍺 (@diaryofabar) reported

    @EchoesEm @plusnethelp Plusnet is AWFUL!! very happy to not be with them anymore