Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 02/15/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TrailerParka Josh Parka (@TrailerParka) reported

    @Plusnet I’d look like that if I could actually get an install date from your shoddy company, or just not lied to when I speak to your customer service operators #joke #poorservice #liars

  • garethkeevil Gareth Keevil (@garethkeevil) reported

    @Plusnet waiting 5 days to tell us the broadband product we ordered is unavailable is unhelpful. Cutting us off after 30 mins on hold is crap other ISPs are available.

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    @Plusnet @plusnethelp and here we are again. No or very poor signal in winsford. Are you ever gona sort it or is it time I change.

  • dasstooshie harwee (@dasstooshie) reported

    hey kids - this is a boring request but can anyone recommend broadband providers? we are with plusnet whose customer service is really good but the connection has got worse and worse over time it would also be helpful to know whether changing supplier would make any difference?

  • _dAveFletcher_ dAve Fletcher 💙 (@_dAveFletcher_) reported

    @aliengirlludii @CarrieHFletcher Think I said that in a round-a-bout kinda way, which is why I suggested checking with BT on performance issues. I used to work for Plusnet when they were Force9 Internet, their customer service is one of best around might work better for getting things sorted if no joy from BT.

  • Saaronman Aaron (@Saaronman) reported

    @craigbourton @Plusnet @plusnethelp Same here Internet has been down all afternoon, done all the usual checks and nothing helped

  • xoalexo Alex Manthei (@xoalexo) reported

    Shockingly poor customer service from @virginmedia. Hello, @Plusnet!

  • TrailerParka Josh Parka (@TrailerParka) reported

    @Plusnet You’r service is an absolute joke I’ve been waiting a month for an install date! I’ve had my order cancelled multiple times without notice. As for your customer service I’ve been consistently lied to and passed around your switchboard like a rag doll. #poorservice #joke

  • splatoutofluck Ross (@splatoutofluck) reported

    Been with Plusnet for 3 days and the Internet has gone down more than it did in 18 months with Sky 🙄 Still, at least its saving me from watching Hearts so silver linings.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @LA_Manchester Hi Liam, customers can get in touch with us by calling our Support on 0800 432 0200 or by sending us a message over Social Media. - Curtis, Plusnet Sheffield