Plusnet Outage Report in Poole, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (17%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth.

City	Problem Type	Report Time
Bournemouth	Wi-fi	one month ago
Poole	Internet	2 months ago
Poole	Internet	2 months ago
Bournemouth	Internet	4 months ago
Wimborne Minster	Internet	4 months ago
Wimborne Minster	Total Blackout	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• Amy (@kittyhunt) reported 12 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

• Tim Marcus (@TimMarcus76) reported 26 minutes ago from Swanage, England

  @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

• Dudley Freshwater (@Le_Painter) reported 39 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Matthew Porter (@Mr_P_77) reported a minute ago

  @Plusnet your service is truly terrible no update on my fault no information no internet for 6 hours, no customer service of any type after 8pm, no update. Not good enough

• RK (@suryateja01) reported a minute ago

  @Plusnet Its been more than a month, since I cancelled broadband. But, haven't received my refund. Pls help

• Lucy Riddolls (@lucy_riddolls) reported 3 minutes ago

  @Plusnet Can someone please tell me when this is going to be fixed. I will be cancelling my account if this issue is not resolved by the end of the day.

• Adam T. Ashcroft (@AdamTAshcroft) reported 5 minutes ago

  @Plusnet - Ordered fibre broadband and router but the router has not turned up? HELP!

• Lucy Riddolls (@lucy_riddolls) reported 5 minutes ago

  @Plusnet Hi Curtis, it is 21:25 and the internet is still not working and I have reset it multiple times. Please can you let me know what level my original complaint is at.

• T Gurung (@Aachyon) reported 9 minutes ago

  @Plusnet my internet has been down for an hour. Any maintenance going on in Leeds area?

• Crow 🛩️🎾🏁 (@GrishoNico) reported 13 minutes ago

  Hey, @Plusnet , mind explaining what's been happening? Every single day I get scam phonecalls that leave voicemails in Chinese. Used to think it was my number that was the issue. But my brother got a PlusNet SIM for a week for a holiday and within the day - he also started (1/3)

• loobielou (@loobielou7) reported 13 minutes ago

  @Plusnet shocking service, despite saying it would be rectified by weds, you’re now leaving my pensioner mum without a landline till Monday. Didn’t even bother to let her know.

• Dr Elizabeth Speake (@beth_spark) reported 15 minutes ago

  @Plusnet I need to change my (first) name on my account. I phoned customer services and they say they can't help. Where can I email my deed poll/driving licence?

• Plusnet (@Plusnet) reported 15 minutes ago

  @lucy_riddolls Hi Lucy, I'm sorry to hear you're still having trouble with your orders. There is already a complaint open that my colleague Alex is looking after. I'll be sending him an email and he'll pick up the account once back in. - Curtis, Plusnet Sheffield