Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
||
| Wareham |
Internet | |
| Verwood |
TV | |
| Bournemouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rhydian Edwards
(@rhydsnewi) reported
@highwaylass @Plusnet @plusnethelp Have you tried changing the network names on your 2.4 GHz and 5 GHz network to be different? Also you can use any router on a Plusnet service so worst case you can buy a decent personal router
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Justin Douglas
(@JustinDouglasUK) reported
Help @plusnethelp please! I have been a customer for years: great service, fast call answering... but the past 3 days I am queueing over 45mins, & have to give up. Very worrying: my parents' plusnet home move service has failed: they are 75 & need to be on the phone. Please help!
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Beatrix McIntyre
(@BeatrixMcIntyre) reported
@Plusnet Does anyone ever answer your customer service number?
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Naomi Milward
(@naomimilward41) reported
@MoneyTelegraph So @plusnethelp wrongly cut off a vulnerable customer-Left her with no phn/b'band. Then rang her demanding £ (which she didn't owe) to reconnect service whilst DD been set up for yrs. Further failings, billing errors,stress - minimal gogw/insult proposed #plusnet
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Simon Sheffield
(@SheffySheffield) reported
@Plusnet this is the worst internet provider I have ever had customer service is appalling.
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janet leather
(@JanetLeather) reported
@Plusnet is there anyone who is going to respond? my parents have been without internet for 2 days now. No one is answering the customer services phone number. How do they get assistance as there is nowhere to email for support either?
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nicola cox
(@nicnaknoo1997) reported
@Plusnet hi, can you clarify what the issue is with the internet please in Wirral. CH49 3NL. Have had no internet or landline all day. Have raised an issue but no reply . Thanks
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Graham Hume
(@G_D_Hume) reported
@SQRLTV @virginmedia Unfortunately loyalty isn't rewarded with alot of these companies, in fact I found Plusnet one of the few that does reward customer Loyalty. You're best to pitch them against each other and go from deal to deal every 18 months.
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Christian Edwards
(@chrisedwards79) reported
Just to let people know - avoid @Plusnet at all costs. Terrible signal, bad customer service, false promises on internet deals. And there you go. @plusnethelp
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Katy
(@KT6620) reported
@plusnethelp we’ve just joined Plusnet and have had 3 days no signal now! 2 months with you and so far would not recommend! What’s going on?!