Plusnet Outage Report in Poole, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Plusnet
Plusnet is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Warren
(@Danielwarren23) reported
@Plusnet seems to be a big issue with the broadband this morning in Spondon Derby Can you fix the issue now
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Bri 💙
(@OriginalBigBri) reported
@plusnethelp Hey Plusnet. You have archived one of my mailboxes and left an email in there saying "please contact our support team by raising a ticket using the Help Assistant on our website". Would you like to give me a clue as to where that is, cos I've been looking for 20 min.
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Plusnet
(@Plusnet) reported
@ownlabelco Hello, thanks for getting in touch. I'm sorry to hear this and for the inconvenience this must have caused you. Please could you confirm, via a direct message, if this is in relation to a mobile or broadband service and we'd be happy to help. - Beth, Plusnet Sheffield
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Ewan Meeseeks
(@Ewan_Me) reported
@Plusnet I received my sim 2 days ago. Working fine the day it arrived. Yesterday my number was due to change over from my previous provider. I could only make calls yesterday and couldnt text or connect to the internet. Today I have no reception showing at all. Can you help?
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PeterGr
(@pg_LDNW4) reported
@Plusnet For the 2nd month in a row my bill has an error, and the wrong amount taken by DD. Issue already raised in a Question but no response. Low value (£6.76 + £3.23), but errors shouldn't be occurring. How can this get sorted?
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Plusnet
(@Plusnet) reported
@barbflipflop29 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Bob
(@BobRoss67493418) reported
Hi @Plusnet. It's now been over a month since I left you. I still haven't been refunded for the 23 days I paid for your service but didn't actually have it. My latest bill says I am in £30.63 credit. I would like you to pay this to me immediately. No more messing about please.
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Iain
(@theredbull) reported
Context: mail has been Foxtrot Uniform Charlie Kilo Echo Delta for more than a month, and plusnet seem unable to do basic support for the account/
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vikkio
(@vikkio88) reported
@Plusnet thanks for the info, will come back to you people if they dont manage to fix this mess
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Plusnet
(@Plusnet) reported
@chazzable I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.