Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rainbeaubelle
(@Rainbeaubelle) reported
@Moonface1975 @Plusnet That's terrible, I hope it gets sorted soon!
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Mr Lawrence 😷
(@LMac1970) reported
BTW I’m not knocking PlusNet, who are pretty good for customer service and value, and I can see myself buying fibre broadband from them later on; this is probably down to me overloading my free router with too many connections. But the mesh stuff could be handy later. 5/5
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Aled Roberts
(@aledrob) reported
@Plusnet I’d rather @plusnet answer my issue and recover my mailbox
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Alana Ashby
(@AlanaAshby12) reported
@Plusnet please can you assist with my bill? I have called but the lines are so busy. I am due a refund or credit for a drop in service but nothing has been done.
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AMLeditorial
(@AMLeditorial) reported
@hannahsquill @Plusnet I think the problem is that, like your London trip, you will be using more data than usual, and it is better to have systems that avoid using data at all (e.g. pre-recorded music).
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Acid 🇺🇦 Mouse
(@oliver_shergold) reported
@Sparkypatrick Yes I saw that, Talk Talk the cheapest, never looked at Plusnet, just walked up to the precinct and set up new account, new contract, fed up with Freeview content so now at least got all the Sky channels plus catch up and record.
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Mark Huggins #FBPE #FBPPR #FBPA 😷🇪🇺🏳️🌈🏳️⚧️
(@MarkHuggins0) reported
@Plusnet Hi Adam. Over the last year I've made many phonecalls, had multiple engineer visits (each one finding and "fixing" a new fault, and a new router. My complaint was closed without my knowledge, and my request for a refund has been ignored. What would you recommend I do?
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Leanne
(@LeanneBennett) reported
Unbelievable. @Plusnet is definitely the #worstcompany I have ever dealt with. (And that includes you @Airbnb!) Not only have they overcharged me multiple months, given me a terrible rate, mishandled my move, promised things they didn’t do, now that I’ve moved on
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Terry Price
(@mail2tprice) reported
@Plusnet Sent me a £75 reward card for signing up to another contract, which doesn't work. Endless calls to Cs to be told I have to contact the company 'Purecard' THEY use to send them! Disinterested CS passing the buck. Unacceptable! What happened to the brilliant Plusnet I had?