Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 01/22/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NobleNorthern Jed I Master (@NobleNorthern) reported

    @DailyMirror Shame really because plusnet really are the worst.of all providers out there. She didn't really do her research at all did she?

  • MrJSnod Snodcast (@MrJSnod) reported

    @DrNKingston It's not just the choice of music, bad as it is, it's the throttled bandwidth that makes it sound like it's playing underwater. Plusnet is awful for this. All Yorkshire bands (ABC, Beautiful South, Def Leppard, Human League), all distorted.

  • kirstyhannam Kirsty (@kirstyhannam) reported

    Are @Plusnet having problems today? No internet for the past hour. Landline phone fine, but no broadband.

  • Martynnorris Nearly Always Wrong (@Martynnorris) reported

    @Plusnet good morning. I am an existing customer and yesterday I upgraded to fibre broadband. About 30mins after dining this yesterday evening a red light appeared on my router on the "Internet" bit. I have no Internet. Are these things related? Thank you

  • Plusnet Plusnet (@Plusnet) reported

    @aledrob Hi Aled, As per the response on the ticket it takes up to 4 hours if you have any problems after this time please let us know. -Daniel Plusnet Sheffield

  • cattykin Oscar's fan (@cattykin) reported

    @Plusnet hi, my sim arrived today and I can't make calls. I want to keep my old number and cannot do it. Please help!

  • Plusnet Plusnet (@Plusnet) reported

    @AndyBat15384160 No problem Andy, let me know if you need anything else! - Cal, Plusnet Leeds

  • itslakeyyy Kieran Lake (@itslakeyyy) reported

    @Plusnet I’ve just spoken to Customer Service whom have opened a complaint with regards to the activation duration being without the one stated by yourselves. Surely you can escalate this to @OpenreachHelp to speed up the process. 19 days is too long!

  • Kazzaroony2 Kazzaroony (@Kazzaroony2) reported

    @Plusnet your customer service number is not recognised when you click through from the website. However if I type it in to my phone and dial that way it works.

  • simonhall446 Topcat🦁 (@simonhall446) reported

    @Plusnet how do I know when I can cancel my broadband?