Plusnet

Plusnet Outage Report in Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 11/09/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout
United KingdomChristchurch Total Blackout

Community Discussion

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Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    Shocking Service from PlusNet, they disconnected my broadband due to an error and have just been advised I cannot be reconnected for 10 days!! Ombudsman here we come !!!!!!!

  • angiebucko Angela Buckley (@angiebucko) reported

    @Plusnet @plusnethelp i left the company a couple of months ago because i can't get service in my area. Now plusnet have emailed me regarding the recent cancellation of my direct debit. My account is closed, so why am i still receiving emails regarding account activity?

  • alexjb24 Alex 🐝 (@alexjb24) reported

    @Plusnet hi, just want to say how disappointed I am with Plusnet so far. Waited 10 days for installation, then the engineer didn't do the job properly, so another one had to come 3 days later (today). Now the service has been so erratic it's meant I can't work properly. Can I

  • malichauco Maria (@malichauco) reported

    @Plusnet Internet down since 1am at RH15 9DX, Burgess Hill. What's going on ?

  • marko_avokado Sue Chef (@marko_avokado) reported

    . @Plusnet thank god for your customer service, because your wifi is absolute SH*T

  • ForzaCarra Chris Carra Pn1 🌱 (@ForzaCarra) reported

    @Plusnet To whom do I speak to raise some issues about the quality of my new Plusnet service? It's causing me more hassle than my last provider!

  • tim_cattlin Tim 🐌 (@tim_cattlin) reported

    @kenny307mcfc @Footynut1Wendy It's certainly faster and with lower latency Kenny, I've just moved to them after 7 years with Plusnet who wouldn't play the haggling game this year. But, as Wendy knows, it's not available to everyone. The risk with using VM is that their customer service is non existent.

  • Elmyra14 Rachel Loveless (@Elmyra14) reported

    @Plusnet Hi. I renewed my broadband deal before the contract end date but I’ve still been charged more this month. Can you help?

  • Daniel_Goodhand Daniel Goodhand (@Daniel_Goodhand) reported

    Hi @Plusnet your award winning customer service team don’t want to answer the phone to me today… are there issues today affecting your business accounts? No internet for some time now.

  • olibuckley Oli (@olibuckley) reported

    @Plusnet Right. I'm still unable to receive calls unless I switch to 3G. This is terrible. I cannot afford to keep missing calls because they just don't show up if I have 4G enabled. I've been a customer for 3 weeks and will be leaving in the next week if it's not sorted