Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Poole, Bournemouth and Wareham.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
||
| Wareham |
Internet | |
| Verwood |
TV | |
| Bournemouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Beattie
(@SusieBeeTee) reported
@HelloFromMarcus Maybe that’s Plusnet’s head office which might explain your issues?
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David
(@drc1947) reported
@plusnet Day 5 , no e-mails , no practical information , and what know seems to be a daily report , re-tweeting the previous one. I have sympathy with a technical problem , but not with his it's being communicated and managed
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Gre Maz
(@MaKhumz33) reported
@Plusnet Your customer services number is not working. Do you have a new one?
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Walter Bilas
(@walterbilas) reported
@HelloFromMarcus @Plusnet I had a similar problem with them myself last year, Marcus. The moment they hear you want to leave it’s silence all round. No-one at the end of a phone line, and DMs on Twitter often unread. I just cancelled my DD and let them sing for it
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George Hart
(@G3or63) reported
@Plusnet I've had a long running issue with my broadband and your support staff told me I would be compensated at £8 per day. It appears to have finally be resolved and I've received a £15 credit on my account? huh? The ticket has been closed so I can't object. Ticket: 217876974
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Part of the Solution.
(@brucethebruce) reported
@HelloFromMarcus @Plusnet I find @ProtonMail to be trouble free.
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camm on eileen
(@cammsuckks) reported
@Plusnet @plusnethelp my wifi keeps going down whilst i’m trying to work at home. i’m in meetings all day and i can’t work with this wifi service you’re giving me. This is not acceptable
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Legally Astute
(@Queer_Scot) reported
@GemmaKennedy13 @Plusnet Just cancel. I find that makes people listen
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Andrew
(@AndyRead78) reported
@Plusnet @HelloFromMarcus Same old generic response. Seeing the number of people posting about issues I’d suggest most users can’t access their emails, me included. How about an update on what the actual issue is or haven’t you figured that out yet? 😳
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Elvis McGonagall
(@ElvisMcGonagall) reported
@Plusnet Day 5 of no email service. Managed to get through to your phone helpline. They couldn't tell me anything other than it's "an ongoing issue". Can't access webmail. Way beyond annoying now.