Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet | |
| Wimborne Minster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Asim Mahmood
(@CllrAsimMahmood) reported
@Plusnet really disappointed. You guys have messed up my number port for my mobile and I’ve just learned you’ve cancelled my broadband because you think I have 2 phone lines at my house. Ever hear of contacting the customer before doing something so drastic?
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Ted Smith #FBPE #FBPPR #FBPA #RejoinEU 3.5% 🇪🇺
(@TedUrchin) reported
@Plusnet I was with Plusnet for years. Great service. Then they changed and seemed more interested in new customers than existing. Oh, it also took much longer to get through to them, even before the pandemic. Needless to say, I’m no longer with them.
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Yep you’ve guessed it… Dear @Plusnet Now DAY 4 re family mobiles not being able to ring/text. Now works at night time .. but no signal during day?! Continued awful service.. See previous tweet @Ofcom And yes today we will be moving networks. Thank goodness
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Sarah Mitchell
(@Smitchalot) reported
@Plusnet @plusnethelp I remember even having the conversation last year about youctrying to put my bill up for less service and the person I spoke to confirmed it’s £24.99 a month going forward.
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Swift by Nature & Name
(@VivienneSwift) reported
@Jackson93439084 @Plusnet So many of us experiencing the same poor connections it’s got to be them not all of us! Getting cheesed off with the interruptions and slow speeds. Been going on for days now!
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours if they use EE to see if their phones are working?!? Unbelievable. Aye, like we’ll knock doors. We are moving networks..
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Steph Banks
(@Stephiesmiles12) reported
@Plusnet why when my new broadband told you I was switching back in October am I still being billed for broadband and phone I no longer have? It even has a support message on my account that it has ceased but no one is doing anything about it?
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Plusnet
(@Plusnet) reported
@VivienneSwift I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Hamish Arnold
(@arnold_hamish) reported
@blogmywiki I had issues with Giffgaff all summer. I'd have full 4g signal but no data anywhere with lots of people -capacity issues with masts perhaps? As an aside, I've switched to Plusnet mobile. They use EE and are much better and cheaper.
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Jackson
(@Jackson93439084) reported
@Plusnet Broadband up and down this afternoon and all you can advise is to reset the router YET again ! then hours to reset up all the google products and wifi plugs and apps. You have an outage problem not me, you didn`t do me proud ! appalling service. !