Plusnet Outage Report in Poole, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (10%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.

City	Problem Type	Report Time
Bournemouth	Internet	one month ago
Wimborne Minster	Wi-fi	2 months ago
Bournemouth	Wi-fi	3 months ago
Poole	Internet	4 months ago
Poole	Internet	4 months ago
Bournemouth	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

• Dudley Freshwater (@Le_Painter) reported 36 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

• Amy (@kittyhunt) reported 47 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Chris Hodgkinson (@SJHGJH) reported 6 minutes ago

  So dissapointed @Plusnet can't get me a good 12 month deal for being a loyal customer since broadband came in! Such a shame it look looks like I'll be leaving 😢

• Plusnet (@Plusnet) reported 7 minutes ago

  @onairwithgareth Hi Gareth, I hope you had a good weekend despite the slow speeds. I'm sorry about that, I know it can be a horrible experience. Have you made any changes to your home wiring? Such as installing new extension socket or internal/external systems like cameras? Salik- Plusnet

• MD (@anonabc987) reported 8 minutes ago

  Supposed to have @Plusnet install fibre broadband on 20/01/23 with their pals @WeAreOpenreach no one showed. Got the evidence to show it was their mistake and no engineer showed up but still can’t get an appointment before 25/03/23 even though their fault. Excellent service?

• Matt Bowen (@bowenmatt) reported 13 minutes ago

  @Plusnet But that's my point, Mike. On 24/2 the call centre never mentioned the possibility of imminent rises. I'm not disputing the validity of the rise, just that you appear to have deliberately omitted that information to secure my custom. A disappointing start to our relationship

• Kay (@kayleigh_hough) reported 14 minutes ago

  @Plusnet I'm having some problems with poor/no connection Internet. Bad quality streaming and Internet cuts off randomly. Apparently no problems with the line. Quite unhappy with the inconvenience it causes.

• Drs Pill 💊 (@Phl60214122) reported 23 minutes ago

  @Plusnet please avoid. You raise a concern or complain and you are pushed from pillar to post. Raised concerns since 15/10/22 and never got a response or apology. Worst customer experience ever.

• Kate Ashton (@KateAsh90626652) reported 26 minutes ago

  @VodafoneUK hiya! Someone is using my address and repeatedly trying to cancel my plusnet services and switch to vodafone- is there anyway this can be stopped? I keep having to ring my service provider to prevent getting cancellation fees. Thanks x

• Paul (@paullyscotland) reported 26 minutes ago

  @Plusnet my broadband service started with you today. Really disappointed that immediately before I got the message saying I could start to use the service you've already sent me an email saying the price is going up!!

• Kate Ashton (@KateAsh90626652) reported 27 minutes ago

  @VodafoneUK Hi, I have done, however the person doing it keeps reopening the request. There's nothing plusnet can do except keep cancelling it at my request but I really don't want to have to keep ringing them every week and getting them to cancel. Plusnet said to speak to you directly.

• Startled Jesus (@StartledJesus) reported 27 minutes ago

  @Plusnet Do you have a contact number or email address for Contract expiry retentions? I am an existing and long standing customer, and my contract expires in June this year.