Plusnet Outage Report in Swanage, Dorset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Plusnet
Plusnet is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Swanage, Dorset, England
The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Wimborne Minster |
Internet | |
| Bournemouth |
Wi-fi | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Jones
(@Danjones_uk) reported
@AngelaStoneAlty @Plusnet That’s not good, I was with plusnet for years and the only problem I had was them refusing to pay me the £5.40 they owed me at the end of the contract. I usually recommend going for a business contract over a home one, costs more but service always better.
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nik
(@N1CKLFC) reported
@Plusnet For what ? What’s the point I’ve had this problem since I got Plusnet.. numerous visits from open reach and it’s still shite!!
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Plusnet
(@Plusnet) reported
@PhilDay82 Hi, thank you for your patience. This charge is the first months service up front, with no additional setup fee. Your next bill would then generate a month after your activation date. Sorry for the confusion. Dylan Plusnet Sheffield.
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James
(@jamessemaj1181) reported
@Plusnet I’d like to cancel my contract. No issues with Plusnet..it’s just my area is too rural to cope with a steady Wi-Fi signal. So I have to look into alternate methods to get connected.
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nisha
(@Mnisha16Nisha) reported
@plusnethelp @Plusnet Waiting for appropriate help for 2.5 days to sort out broadband issues. Working from home and not escalating / troubleshooting has left us mobile data charges, lost work time and extra costs. Very poor service.
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Plusnet
(@Plusnet) reported
@ciaracasey664 This ticket was also emailed to you Ciara, at the email address you gave to us. Please let me know if you are having issues and I will issue the information from my personal work email address to you. - Jess, Plusnet Leeds 🌻
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Plusnet
(@Plusnet) reported
@ic_ca Hi Jess, I'm sorry to hear about this. If you're still experiencing this issue and not managed to speak to anyone, you can drop your username in a PM and we'll be able to take a further look for you. - Curtis, Plusnet Sheffield
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John Priest
(@JohnAPriest) reported
@Plusnet Hi there, I'm an existing broadband & mobile customer, want to up data but don't want a bolt-on, prefer to up mobile account? You've got a 22GB £10pm but want same number do I keep sim? Can this be changed asap? Thanks for your help, John
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Plusnet
(@Plusnet) reported
@jamessemaj1181 Hi James, I'm sorry to hear you are thinking of leaving. We're unable to cancel accounts over Social Media, to discuss cancellation or renewal you would need to contact our Customer Option Team on 0800 013 2632. - Curtis, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@johndurrant75 Hi John, I'm sorry to hear about your service. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield