Plusnet Outage Report in Swanage, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Swanage, Dorset, England
The most recent Plusnet outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet | |
| Wimborne Minster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lloyd Thompson
(@lloyd_t) reported
@Plusnet any idea what’s going on? Been unable to get any service at all the past 18 hours or so on my phone. Other SIM cards have been fine in my phone.
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Antonio Álvarez
(@29antonioac) reported
@saramttnez @giffgaff Plusnet still has EU roaming included in the allowance. It uses EE network so it's a game changer for me (it doest have 5G though), and is pretty cheap too!
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Maaike Siegerist
(@maaikesiegerist) reported
@Plusnet I already tried rebooting my phone and taking the SIM card out. It didn't help.
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☕
(@daisylen) reported
@Plusnet I have no signal or mobile data on my phone. It keeps telling me to ring customer services but I can't as I have no signal. It's been like this since yesterday afternoon.
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Jonny
(@jonny_coates) reported
@Plusnet Regarding the change from McAfee to Norton, every time I request a download I just get 10 emails telling me there was a problem with the order.
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Andrew Knowles - Social Media Training
(@AndrewExplainer) reported
Hey @bt_uk - where's that £75 card your sales guy promised? You know, the one who called after we told you we were moving to @Plusnet? You'll get it in just a few days, he said. So we waited. After a couple of weeks we spent an hour on chat with your support team.
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Karen Watton
(@watton2_karen) reported
So @Plusnet your engineer came out, confirmed no signal in bedroom, said you would sort me out with kit to boost signal. Then get a text from yourselves, all good so ticket being closed. ????????????
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Karen Watton
(@watton2_karen) reported
@Plusnet cst services say they don't provide WiFi just the bandwidth, engineers talk tripe, no equipment to boost signal, I have to buy that and no guarantee of getting WiFi, they just provide the equipment to help you receive the signal. ????
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Amanda Collins
(@amandacollins80) reported
@plusnet 24 hours so far with calls to 3 of our mobiles going straight to voicemail. No courtesy text to let us know the service is down. Not a great start 1 month in. Will seriously have to consider whether we remain with you.
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Jenny
(@JennyGill15) reported
@Plusnet hi. I'm having problems with my Internet connection. I've sent a dm