Plusnet

Plusnet Outage Report in Ashley Cross, Poole, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashley Cross, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashley Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashley Cross, Poole, England 10/11/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashley Cross, Poole, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout
United KingdomChristchurch Total Blackout
United KingdomBournemouth Internet
United KingdomBournemouth Wi-fi

Community Discussion

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Plusnet Issues Reports Near Ashley Cross, England

Latest outage, problems and issue reports in Ashley Cross and nearby locations:

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • GoonerKal Kal (@GoonerKal) reported from Ashley Cross, England

    @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • emmawruns Emma 💛 (@emmawruns) reported

    @Plusnet Sorry but I am nearly 7 months pregnant and trying to shield as much as possible. An engineer has been out fitted a new socket (which is huge and takes up loads of room) and the issue is still there.

  • mlecocq Marcelo Lecocq (@mlecocq) reported

    @Plusnet hi I have arrived in chile and my mobile is not picking any network. I have roaming activated on please help

  • McWojjed Roger Sanford (@McWojjed) reported

    @Plusnet was this morning both tablet and phone. No sign on screen for couple of hours and big spike showing on the down detector web sites

  • Plusnet Plusnet (@Plusnet) reported

    @stoofer2 Hi there! Sorry to hear about this. I can see this was due to an incorrect password being stored in the router and this has been resolved. If there is anything else we can help you with please don't hesitate to let me know. - Jess, Plusnet Leeds 🌻

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Not quite sure an 8pm cut off for support is sufficient for the world we live in.

  • SueBrownSB Sue Brown (@SueBrownSB) reported

    @Plusnet broadband has been cutting out for a couple of days. Now down completely.

  • Plusnet Plusnet (@Plusnet) reported

    @rohithtr Hi there, Sorry to hear you were having broadband issues. I can see the discussion you had with one of our advisors and have sent further clarification via email to you detailing the reason as to why you were offered a credit for your downtime. Dan Plusnet Sheffield

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported

    Well was looking forward to watching Hawkeye....my flats @Plusnet connection had other ideas. Down again!!!

  • brandonj_2001 Brandon 🌹📈 (@brandonj_2001) reported

    Hi @Plusnet @plusnethelp, our WiFi has been down for a day now. It would be great if we could have your help.

  • JWBG1 Jema G (@JWBG1) reported

    Please could someone at @plusnet tell me how a webmail-only (ex-Madasafish) customer can contact you to report a problem?