Plusnet outages and service status in Bournemouth, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Bournemouth, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bournemouth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Bournemouth, England
Latest outage, problems and issue reports in Bournemouth and nearby locations:
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mrparker666 (@mrparker666) reported from New Milton, England@Plusnet Is back again now, was down about for hours though. Cheers
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Dudley Freshwater (@Le_Painter) reported from Christchurch, England@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Tim Marcus (@TimMarcus76) reported from Swanage, England@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, EnglandWoop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Simon Parker (@mrparker666) reported from New Milton, England@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.
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Kal (@GoonerKal) reported from Ashley Cross, England@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Amy (@kittyhunt) reported from Poole, England@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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mrparker666 (@mrparker666) reported from New Milton, Englandinfuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet
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Kal (@GoonerKal) reported from Poole, England@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Critic No1 (@CriticNo1) reported@Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.
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Rob Baillie (@BobaliciousBob) reported@Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...
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Craig Jump (@Craig_Jump) reportedHow is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet
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Kirsty@Quarriers (@Kirstyelsevfit) reportedAbsolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.
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Rosie L (@DONNYDIVArl) reportedSo... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...
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Mark Crowther (@MarkTWIC) reported@Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.
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Rosie L (@DONNYDIVArl) reportedSo... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...
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Alex Buckland (@alexbuckland96) reported@Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523
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Dave O’ Connor (@piercepower222) reported@Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet
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IMDANM (@IMDANM) reported@saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.