Plusnet outages and service status in Newcastle upon Tyne, England

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Gateshead	Internet	24 days ago
Newcastle upon Tyne	Internet	26 days ago
Newcastle upon Tyne	Internet	1 month ago
East Boldon	E-mail	3 months ago
Newcastle upon Tyne	E-mail	3 months ago
Newcastle upon Tyne	Wi-fi	3 months ago

Community Discussion

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Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

• 
  stevegaish (@stevegaish) reported 3 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  Lizzy Robinson (@Lizzyr59) reported 7 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

• 
  Outdoorsey (@2012neil2012) reported 9 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 23 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  Lynn Dixon (@mouse5555) reported 28 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  Block & Bottle (@BlocknBottle) reported 49 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  Philip 👌🏼 (@fredspoon) reported 54 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aled Roberts (@aledrob) reported 4 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  BigBadLlama (@bigbadllama) reported 4 minutes ago

  @Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm

• 
  Nicky Robson (@Nicky_Robson) reported 9 minutes ago

  @Plusnet No you don't have a dedicated bereavement team. I have ready phoned numerous times & posted on X - was promised a call back & then nothing. Not expecting any help you are useless. Just want to make people aware how you treat bereaved families

• 
  El Gato (@CravenRavenism) reported 12 minutes ago

  @Starlink star link is excellent -solved all of our issues. We live in a rural part of Britain with only option plusnet or talktalk using the same sluggish speed/lines. Starlink set arrived the next day, took 10 minutes to set up / much faster and no contract. For RURAL parts it’s best

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 14 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  visceralview (@visceralview) reported 15 minutes ago

  Cancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?

• 
  Prof Neil Martin (@ThatNeilMartin) reported 21 minutes ago

  Hey @Plusnet, you bandits. You fail to inform me clearly that I'm out of contract, then whack my bill up by 100% while then offering me one that is 50% less. Why not offer the latter in the first place? Vile shower @Ofcom @WhichUK. Oh, and your emails are dead do-not-reply ones.

• 
  rebby 🍉🕊️💚 (@nectarinedreamx) reported 25 minutes ago

  @Plusnet is your website down? It won’t load at all

• 
  Daren (@DazzaBoro) reported 28 minutes ago

  @Plusnet Your 900mbps is a joke. Wish I had never left @zeninternet . I was on 57mbps service with them and it was faster than your new service we have opted in too. How can this be? To be fobbed of with you should use a cable to connect is very poor.

• 
  judewri ( Jude) 🌹💙 (@judewri) reported 30 minutes ago

  @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏