Plusnet Outage Report in Newcastle upon Tyne, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Plusnet
Plusnet is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Cramlington, South Shields and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sean DeRamsaigh
(@ramsaigh) reported
@plusnet, I was told that my business connection had 24/7 support, router is cooked, need username and password. What is your business support telephone
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Ruth
(@ruthturley18) reported
@IanWLee23 @Plusnet We are still missing a day’s worth of emails - around Wed 10th Nov. Is it right that there’s no prospect of ever getting those back, as we’ve been advised by Customer Service? Husband now shakes his fist at TV every time your advert comes on!
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Jane #DitchTheDeadline #YellowRose 💙
(@janestevenson68) reported
Anyone else having problems with Plusnet? Last week we had problems with email...now resolved. Yesterday and today, issues with wireless connection with TV and Smartphones.
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Brian
(@Brian90862815) reported
@cartoonelli @Plusnet I wonder how many other plusnet users have been unable to receive emails from the server in the last two weeks? Plusnet seem unable to fix the problem!
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John Heinrich
(@lumpylawson) reported
@Plusnet Plusnet scores Gold, Silver and Bronze in the ineptitude games. How can a simple renewal of contract turn into disaster? Deleting my account without reason and any failsafe plus a string of broken promises You must feel so proud
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nsmmedia 🏳️🌈
(@NSMHD) reported
It’s nice to know there is some good customer service out there. Just had a lovely call with @Plusnet who without fuss put me onto a BF mobile deal really friendly customer support, @SamsungUK could really learn from @Plusnet !
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John Heinrich
(@lumpylawson) reported
Still no contact from @Plusnet despite their horrendous mistake deleting my account on Friday 19th. No customer care you must feel so proud.
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MoragSees 🏴🤗🏴
(@MoragSievwright) reported
This is ridiculous the internet connection that was fixed on Thursday is not working again😡 Sort it out @Plusnet or have the decency to end my contract without penalties #SortItOut
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Kitčaniklić
(@K1t_Law) reported
@JJordanswabey @Plusnet Poor service
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Marcin Buta
(@butek0) reported
@Plusnet Hello is there problems with broadband in Northern Ireland? My internet is down