Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1 and NE12.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Gateshead, Newcastle upon Tyne, South Shields, Sunderland, Washington, Seaham and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| South Shields |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gem
(@GemmaCarter23) reported
@plusnethelp you up contacted me via email in July saying a credit would be applied to my next bill, this has never occurred. Because I’m now leaving @Plusnet I want to get the account resolved. Please can someone contact me and discuss as a matter of urgency I’ve tried calling
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Akemi 🐈🌹
(@akemikat) reported
@Gadgetoid @BreakIntoProg @Plusnet An ISP not allowing you to cancel online would irritate tf out of me as well. Who are these hooligans 🤔
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June Wong
(@June9175) reported
@plusnethelp Hi Plusnet, Internet has been down since 10am ..... when will it be fixed?
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Plusnet Help
(@plusnethelp) reported
@catherinemuncey Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt
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e james
(@libjames1) reported
Rubbish rubbish service @Plusnet - one customer royally hacked off
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Chris Kibble
(@ChrisKibble2) reported
Love how @Plusnet put my prices up just as we enter a second lockdown. Looks like I'll have to cancel the bt app now because of it
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Jon Massey 🐄 📊
(@jonny_boy27) reported
@Gadgetoid @matthewwilkes @Plusnet Damn, someone has beaten my passive aggressive use of the A1 plotter when BANES council said they couldn't read my 2:1 reduction of my V5C...
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Caron Stone
(@yorkshirehen5) reported
Not impressed @Plusnet -no internet for 1 wk. Help desk said it was my home wiring when I suggested router broken. BT engineer confirmed my wiring fine, router broken. Asked for urgent send on router. 3 days and nothing! Pls compensate me for lack of service.
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Charl loui
(@LouiCharl) reported
@Plusnet I have never had to phone a company so much in my life and they still haven’t sorted it out! Dishonest company never again.
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Gareth Archer
(@GarethArcher0) reported
@Plusnet despite the router displaying a solid blue light , I have no internet at all and all that comes up is a message from BT Wholesale. I am having to write this message in my garden as we rely on the WiFi to help out the poor mobile connection indoors.