Plusnet Outage Report in Newcastle upon Tyne, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at Plusnet
Plusnet is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cristina Riudoms
(@quinacosatu) reported
After 8 year as a customer I am leaving @Plusnet, you are not allowing to dispute an unreasonable charge because an @OpenreachHelp engineer has lied. You do not give any option, leaving the customer unprotected from @WeAreOpenreach abusive claims
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Computing and ICT in a Nutshell
(@advanced_ict) reported
@digitaldaisies I hear about this, but it never happens to me - I often renew my car/home insurance because it's still the cheapest, and I've been with PlusNet for 20 years because they always let me know when there's a cheaper product.
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Find And Seek
(@MissFindAndSeek) reported
@Plusnet Broadband is down for the second time this week, normally pretty reliable but the past two days it keeps dropping.
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helen taylor
(@hostahelen) reported
@Plusnet is there a service issue today?
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Chris
(@Chri592) reported
@Plusnet I'm thinking of switching to PlusNet Mobile from @EE but I hear there's no support for 'Short Code' numbers. Does this mean you just can't SEND texts to short code numbers or can you not receive from them either? I often get verification codes from these numbers.
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NickMoyes
(@NickMoyes) reported
@Plusnet I feel we are going round in circles here. I finally reactivated my old Hotmail account. In those critical messages from you it's clear you NEVER once emailed my #PlusNet account, but you've happily send monthly bills to both. But I've explained to Anoush by email and it's OK now
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Secret Squirrel
(@SecretSquizzer) reported
@Now_Being_Laura @OpenreachHelp @TalkTalk honestly I've found trying to deal with phone or broadband issues so frustrating, no matter the company well apart from Plusnet, who were always great to deal with issues 1/2
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Piyush Sharma
(@PiyushKSharma28) reported
@Plusnet Done all that.. even tested 2 other routers.. fault seems to be at Plusnet's end.. do you have any outage going in BN12 postcode
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Annie Jones
(@AnnieJo80051383) reported
@Plusnet Hi, no broadband this morning, in Mid Wales. I see there are Plusnet outages on the Down Detector site ...there are no lights showing on my router .The phone line is working ..Not sure what is happening?