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Plusnet outages and service status in Newcastle upon Tyne, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Apr 7, 9:33 AM GMT+1.
  • 67% Internet (67%)
  • 33% Total Blackout (33%)

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 2 days ago
Newcastle upon Tyne Internet 22 days ago
Newcastle upon Tyne Internet 23 days ago
Sunderland Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago

Community Discussion

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Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobinAusten1
    Pob (@RobinAusten1) reported

    @Plusnet 🚨HELP PLS... mobile phone's stopped working- not connecting to phone net=no phone or texts. Can't seem to contact you via web/app w/out phoning🤔. SIM corrupt?? Other 🤮EE sim card still works. V new s22+ phone. All other phone systems work, just this SIM card🧐 Hay-elp

  • andrewprobert2
    andrew probert (@andrewprobert2) reported

    @Plusnet Hi, I am getting issues with my speed when using a VPN I have to use one as its my company one, I get 54mbps without it being on and 590kbps with it on, is there a router setting that is throttling this connection? Andrew

  • bluegixer1
    Gixerspeed (@bluegixer1) reported

    @Plusnet tn34 area my internet service is down, have reset router so many times, 2 days without service, get back to me asap

  • janeccy18
    jan eccleston (@janeccy18) reported

    @Plusnet disgusting service to my in-laws (both aged 80+). Have been getting an average of 1.5-2 mb speeds for years so internet useless. Found them a rural supplier of 22mb and you want to charge them £200 to end their contract. What about your min speed guarantee or fairness?

  • Rchrdswn1975
    Richard Swain (@Rchrdswn1975) reported

    @Plusnet still waiting for news of mobile phone signal. At present I need to ring plusnet broadband about a complaint. But can’t as mobile phone signal plusnet is non existent.

  • davidzsmith1
    Smudge (@davidzsmith1) reported

    @Plusnet are you kidding me? Trying to cancel, left the country, you say we have to call, well no I opened on email why not close by email? So you say send letter, enclose info all except phone numb as no one uses house num anymore, now I get email saying you can’t verify? mad

  • im_nomi
    Naomi C (@im_nomi) reported

    @Plusnet My partner has been waiting for a £50 refund since October, he's just called and been told they cannot access his account to check anything as his direct debit has been cancelled. Please help!!

  • BenjiArmstrong1
    Ben Armstrong (@BenjiArmstrong1) reported

    @Plusnet Why do i still have to pay this contract, getting really fed up of the 1mbs download, and the most bipolar ping ive ever had, Joke of an internet provider..... Not long till we can **** you off and get one that works.. Had to upload this using moblie data in my home...

  • iNemesis__
    Dan // Nemesis (@iNemesis__) reported

    Only a couple more weeks left of being a @Plusnet customer, While I've not had any issues with them what so ever, Except me struggling to pay the bill on time on a few occasions (like now), It's definitely a company I would recommend, I may return to them one day. :)

  • realkailoren
    Ali - Kailoren (@realkailoren) reported

    @FalconeHosts In your contract there will be a minimum service guarantee (its usually internet speeds) and if it falls below that, or you have frequent unexpected outages you can get out of the contract at any time. I did the same thing with Plusnet when I lived in the UK