Plusnet

Plusnet Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newcastle upon Tyne, England 02/16/2026 02:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Washington, Newcastle upon Tyne and Wallsend.

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City Problem Type Report Time
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MissKAHarris Miss Harris (@MissKAHarris) reported

    @Plusnet Orange light and flashing b on my router... tried resetting several times. Please help!

  • blue2boot blue2boot (@blue2boot) reported

    @plusnet ignores people. Customer service is dreadful. When you do get through they can't fix the problem. AVOID this company. Hassle from day one. #plusnet

  • The_RarelyMagic C (@The_RarelyMagic) reported

    @Plusnet WTF. Yet again your internet is failing, my connection has disappeared and I bet it's not just mine locally, seems to be nothing but problems with your service, yet you still expect payment! How about I start paying you like the service you provide, intermittently?

  • Plusnet Plusnet (@Plusnet) reported

    @TJHallx Hi TJ, I'm sorry to hear you're having issues with your broadband. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • adsaffer Aaron Saffer (@adsaffer) reported

    @Plusnet We have no mobile signal in M22 area, according to EE status the issue has been resolved but still not working? Second Tweet!

  • TEngine7 TEngine (@TEngine7) reported

    Sorry I haven't had much to show latley... Was due to have new broadband set up over the last few weeks but it's been a very slow progress for what should be an improved speed compared to PlusNet :/

  • blue2boot blue2boot (@blue2boot) reported

    @plusnet AVOID. Terrible service #plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @CharlieMaguire9 I'm sorry to see that you are still having issues, have you run through the troubleshooting steps? Regards, Emily Plusnet Leeds 🌞

  • EconNewsH Rob O'Neill (@EconNewsH) reported

    @Plusnet called customer services about broadband and was told I'd get a call back in 5 mins. That was 15-20 mins ago and not the first time your customer service team have ghosted me like this.

  • TJHallx TJ Hall (@TJHallx) reported

    @Plusnet My internet is down at the minute, but it says everything is running smoothly. The router staying orange