Plusnet

Plusnet Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newcastle upon Tyne, England 02/12/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FifeHedgewitch Fife_Hedgewitch (@FifeHedgewitch) reported

    @babsc94 Plusnet. They have great customer service and rarely have outage. Decent prices too.

  • stevecb5 Steve B (@stevecb5) reported

    @Plusnet Since Saturday afternoon, I've not had a Plusnet signal at the house. Normally it's a strong signal. Any issues that u know about? Postcode is ML3 8PZ. TIA

  • tamikonatsu Amy Duffield (@tamikonatsu) reported

    @Plusnet Already DMed you about issue but sadly looks like cap has returned to account. Ah the joys of wear and tear over many many years

  • DrJoeMorrison Joe doing philosophy in public without impact (@DrJoeMorrison) reported

    @tomrade_ I've always used plusnet, excellent customer service, something like 22 quid a month for unlimited fibre if you sign an 18 month contract

  • adsaffer Aaron Saffer (@adsaffer) reported

    @Plusnet I've been a sim only customer for a while now, where can I see if my plan is 'roam like at home' enabled or not?

  • mth21 Matt Hayes (@mth21) reported

    @Plusnet any current reports of service outages? We’ve been without service since 1am today

  • chopwood3 Christine Hopwood (@chopwood3) reported

    Reporting a death to Plusnet. Cut off on Broadband opt 1, 20 mins on opt 2, told transfer you to Broadband team. Got opt1 or opt2 again. Cut off again. Outstanding customer service I don't think!!! Disgraceful @Plusnet @plusnethelp

  • kayscott88 kay scott (@kayscott88) reported

    @Plusnet hi I joined you broadband 3 weeks ago and was supposed to get my £70 reward card 10 days after activation but I havent recieved my email yet so was hoping you could help.

  • Staplefordtrain Stapleford Railway (@Staplefordtrain) reported

    @jonny_nichols Just come back up Texted plusnet snd said it was network been down hr

  • lothianladd oldcodger. 🍒🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿#FBSI. (@lothianladd) reported

    @babsc94 Try John Lewis I am with them moved house and they came with me. Broadband by plusnet but have their own complaints dept. Customer service is amongst the best I have ever experienced from a utility company.