Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE98, NE12 and NE6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Honeyman
(@HoneymanLucy) reported
@itvMLshow help!! Plusnet error has left me with no broadband for over 1 week and still no fix! I cannot WFH so losing £1000/wk. They say not part of Ofcom regs for compensation!!! 😱
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Hass
(@TheMacPeople) reported
@plusnet @plusnethelp major outage reported over 24 hours ago. You promised fix by 6pm YESTERDAY. Over 24 hours later connection still down. Customer service line not accepting calls. WHAT ARE YOU PLAYING AT?
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alan
(@countcrysto) reported
@simpster20 @YijArt @Plusnet Did the same to me it they won't admit liability now as get fined,. Most of the time it's down to bt
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Aroon Devnani
(@AroonDevnani) reported
@plusnethelp PlusNet have tried to call this morning but have been on hold for in excess of 40 minutes. Can I please cancel my engineer appointment tomorrow? Thank you
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Liverpool4life🏆🏆🏆🏆🏆🏆
(@King_Salah_) reported
@virginmedia how do I cancel my broadband account without being left on hold for 1 hour so I can go a better company like @Plusnet ?
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BenC
(@WestfieldWoody) reported
@ItemLevel1 @plusnethelp @Plusnet I've investigated quite a few companies doing rural fibre but none have a project running in my area. They want you to drum up the support then they might consider it. Could always approach a land agent about putting a 5g cell tower somewhere on our farm
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FPL Panther
(@FPL_PANTHER) reported
So @Plusnet / @plusnethelp I have been let down by Virgin Media not getting back to me and decided to go with you after being recommended... only thing is it says it takes 10working days to transfer...can it be done quicker? I move in to my house on Friday and only ordered yest?
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itzmilxs
(@BrookfieldMiles) reported
Wifi has been going out every day for the last week and a half, I'm on plusnet and I was told that it was going to be fixed on the 25th, help @plusnethelp @OpenreachHelp
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Jon Slater
(@jonslats48) reported
@Plusnet is there any remote chance of actually getting in touch with you to make working from home actually a thing for me?? Shambolic customer service. Get a grip!!
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MijMike
(@MijMike) reported
Still waiting for @Plusnet to listen to a phone call where they told I'd owe em about £20 upon leaving. Instead been charged about £60 and had no contact from them. Got sent to a debt collector. DO NOT go with plus net. Advise everyone to avoid. Horrible customer service.