Plusnet

Plusnet Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE98.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newcastle upon Tyne, England 03/09/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Blyth, Washington and Wallsend.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Ric0Neill @Plusnet I am beyond angry . They threatened not to come and fix THEIR fault unless I accept their compensation . I tried to but the system error kept showing .so co you isn’t . In other words they are not interested in repairing it

  • iamcrazydave crazy dave (@iamcrazydave) reported

    @DerylLynn @Plusnet It would be nice if they issued you with a dongle Deryl, with unlimited use. Till the issue is fixed eh? @Plusnet

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Ric0Neill @Plusnet I am beyond angry . They threatened not to come and fix THEIR fault unless I accept their compensation . I tried to but the system error kept showing .so co you isn’t . In other words they are not interested in repairing it

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Ric0Neill @Plusnet I am beyond angry . They threatened not to come and fix THEIR fault unless I accept their compensation . I tried to but the system error kept showing .so co you isn’t . In other words they are not interested in repairing it

  • iamcrazydave crazy dave (@iamcrazydave) reported

    @DerylLynn @Plusnet It would be nice if they issued you with a dongle Deryl, with unlimited use. Till the issue is fixed eh? @Plusnet

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Ric0Neill @Plusnet I am beyond angry . They threatened not to come and fix THEIR fault unless I accept their compensation . I tried to but the system error kept showing .so co you isn’t . In other words they are not interested in repairing it

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    My ongoing (8th day now without landline or internet ) with @Plusnet is mostly down to Open Reach . They came out on Saturday , made the problem even worse ran out of daylight saying they would be back Sunday , still waiting . Been told there’s nothing they can do !!!

  • poormansyacht67 Dingo Pway (@poormansyacht67) reported

    @DerylLynn @Plusnet Nope, the customer is a sheep to be fleeced

  • iamcrazydave crazy dave (@iamcrazydave) reported

    @DerylLynn @Plusnet It would be nice if they issued you with a dongle Deryl, with unlimited use. Till the issue is fixed eh? @Plusnet

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Plusnet you will need to understand that ai am about to take legal action against you for not trying seriously to fix my problem of no internet and landline despite ur now being over a week diwn