Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE98 and NE12.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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'Lee
(@x_elx) reported
@Plusnet Internet is still down. Cv37 9pf. Please advise what is happening. I've just renewed my contract and starting to wish I hadn't.
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Sophie Ahmed🦉🐈🌷🌸🍰
(@SophieAhmed2) reported
@PaulbernalUK @Plusnet I would threaten to make a formal complaint if the matter is not resolved within say a week. I can recommend Virgin as an alternative.
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Molly Garnham
(@mollypaigee) reported
@Plusnet horrific custom service!
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mememememe
(@dontasciime) reported
@Plusnet no ****** answers the phone these days company wise and blame covid it's not covid it's cost cutting crap whereby a loop of music is played to customer in the hope they **** off and give up
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Megan Filkins
(@2309Maf) reported
Absolutely shocking service from @Plusnet - every customer service representative tells me something different and now we’re going to be without Wifi. Can’t even make a formal complaint without passing security check!
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mememememe
(@dontasciime) reported
@Plusnet It's a stupid as **** policy that makes no ******* sense
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Gideon Viljoen
(@giddyvil) reported
@Plusnet Just changed my mobile contract to you this week. It hasn't been a good start! I haven't received my sim and already old number has been ported from old provider. I am without mobile connection. This isn't good. Can you please help me
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Scottylad
(@Scottylad3) reported
@Plusnet hey still not working?
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💙💛
(@LaReyneDEpee) reported
@PaulbernalUK @Plusnet When a colleague was getting nowhere with a telecoms company he looked up something that provided email addresses of CEOs. Sent one, got a response and a resolution the next day. Go to the top if you can.
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Signius
(@SigniusNetworks) reported
@Plusnet @PaulbernalUK Funny how these companies never want to discuss issues on the public forum even when no personal details need to be exchanged.