Plusnet

Plusnet Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newcastle upon Tyne, England 02/04/2026 00:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Toastteeth Co-ho-hody🎄 (@Toastteeth) reported

    @Plusnet Hi, is there a problem in BL0?

  • ross_stoddart Ross (@ross_stoddart) reported

    @Alexis_Bushnell Do you know what type of fibre connection you have? Sky currently throttle their speeds, so people with the potential for 900mbps get a max 250mbps. More providers such as Sky, Plusnet, etc run off the Openreach (BT) network. Best to do a service check on Openreach’s website.

  • aimzite Aimee (@aimzite) reported

    @Plusnet hey Plusnet, you offered me 3 months free service as compensation for my line not activating (which was nice of you), but you still took full payment on December 24th? Any chance of getting that back?

  • MillarCaroline Caroline Millar (@MillarCaroline) reported

    @omaromalleykhan Plusnet. Easy switching. Customer service a world away from useless Virgin. Very reliable so far.

  • c_gribbs Craig Gribble (@c_gribbs) reported

    @plusnethelp is the service down in Stevenage? I've been with Plusnet for years and had no problems but for the past few months had such patchy issues with the service, very odd.

  • Chris4man Chris (@Chris4man) reported

    @RuledByOutlook @Plusnet Yeah, looks like I might have to. Or buy a new phone as I'm sure the signal is there but this phone's just not picking it up.

  • malik3_qi SaaQi Malik (@malik3_qi) reported

    @Plusnet @C0lin_Y0ung I had issue a with my accout and I was recommended to brisk_crakk on instagram,he helped me fix my account in 10 minutes

  • Plusnet Plusnet (@Plusnet) reported

    @Jim_Crikey Thanks Luke. I'm glad to hear that it's working now and I'm sorry for any inconvenience caused. Please let us know if you have any further problems. Regards, Emily Plusnet Leeds 🌞

  • TomHolmsey Tommy Holmes (@TomHolmsey) reported

    @Plusnet internet down in GL2, any known issues?

  • Plusnet Plusnet (@Plusnet) reported

    @Striker99613542 Hi there, I'm really sorry about that. I can see that the account has been closed and a refund arranged for you so that should reach you within the next 20 days. Do give us a shout if there's anything else we can help with in the meantime. - Adam - Plusnet Sheffield