Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE12.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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frank
(@frank10743117) reported
@kevinhandley @Plusnet BT owns plusnet so you’d get the same level of service a bunch of scammers tbh
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Kim
(@KJMooris1) reported
@Plusnet #plusnet just tried to sign up worst experince ever want to charge £49 to connect when already conected dont tell you about charge in tv advert
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Niraj shah
(@Nirajsh95802534) reported
Finally after 1 hour 20 mins of shouting and threatening got through to level 2 support who understood the issue and said it would be resolved in 10 mins #plusnet
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frank
(@frank10743117) reported
@kevinhandley @Plusnet Don’t mate plusnet are awful I pay for 50-68 mbps and barely get 30 been on hold for 3 hours and they’ve not done anything
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Hilary Davidson
(@hiljdavidson) reported
@plusnethelp Dear PlusNet, It used to be the case that I could raise a ticket for support even after the telephone lines were closed, why do you deny this access? I have an upload speed issue, & would like to gain your support. #RSVP Including @MrOakRoom for technical Responses.
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frank
(@frank10743117) reported
@digipaulr @Plusnet Cancel mate they won’t fix it better save your money and switch to a different company
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Niraj shah
(@Nirajsh95802534) reported
@plusnethelp Have spent a frustrating hour trying to get headway. Cancellations might finally have a potential solution it still need credit card to set up a new profile #plusnet
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frank
(@frank10743117) reported
@Plusnet @SkintDad The way to save money is avoid plus net lol full price for a faulty service and support who don’t reply
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frank
(@frank10743117) reported
@Daniell11603069 @Plusnet Switch! Company scams people they won’t fix anything
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01Kate
(@KatestarBarker) reported
@plusnet no internet at WF14 8 since Friday, engineer been and said bigger problem, yet customers had no update and still no internet when will this be resolved?