Plusnet

Plusnet Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE98.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newcastle upon Tyne, England 03/20/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth and Washington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lilliebarron_ lilliex (@lilliebarron_) reported

    @merylspider @plusnethelp I went 2 weeks without internet when I signed up! Rang multiple times and got no help or had the phone put down. So I cancelled it now being charged £128 when I got no broadband whatsoever. Plusnet is a total scam

  • Laurara31 LauRa (@Laurara31) reported

    Our internet is down, AGAIN. Any service issues you're aware of in s2 @Plusnet @plusnethelp?

  • MAJB63 Michael Barnard MBE PGSR and PrScE of Cornwall (@MAJB63) reported

    @Plusnet @plusnethelp Very disappointed with the WiFi coverage, router in the same place as the last provider which covered all rooms and garden Now have have good coverage in 2 rooms poor coverage in most other rooms and none in the garden

  • Hartforddude Paul Dicken (@Hartforddude) reported

    @plusnethelp Why is the #Plusnet broadband service so flaky ? I moved from a superb service from #BT to a much lower than “guaranteed” PlusNet service to save money...false economy. You get what you pay for...One day the speed is ok, the next it’s below 10Mbps

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    **** Plusnet! That’s the tweet, My last shred of patience is done with them WiFi is abysmal, even wired is now acting up Avoid them at all costs - they’ve been nothing but trouble & intermittent speed

  • Broughton500 Matthew Broughton (@Broughton500) reported

    anyone else having plusnet internet problems?

  • mokies75 David Mc Larnon (@mokies75) reported

    @virginmedia @virginmedia disgrace of a company. Installed virgin media business 4+ months ago.Service has never worked. 20 phone calls at 40 mins a time. Still not sorted.Been using old provider whole time as lines hasn’t been transferred have to pay both virgin and @Plusnet. Day 4 no phone

  • PhoenixJo2010 Jo Ⓥ (@PhoenixJo2010) reported

    I’m switching mobile provider (@asda_mobile to Plusnet). I still have credit on my Asda account & would like to donate this to charity. Problem is that Asda don’t allow text donations to short numbers. What can I do? Any advice would be really appreciated, thanks @MartinSLewis

  • SidShorthouse Sid Shorthouse (@SidShorthouse) reported

    Thanks for being a Talk Talk customer. As a thank you for being loyal we are putting your package up by £2 a month plus the rate of inflation plus another 3.7% Anyone know if Plusnet is any good #thanks

  • Jay67Chauhan Jay67 (@Jay67Chauhan) reported

    @Plusnet got severe speed issues In SE22 area. Must be something wrong because I can't even get through to the support line