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Plusnet

Plusnet outages and service status in Newcastle upon Tyne, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 1 day ago
Newcastle upon Tyne Internet 21 days ago
Newcastle upon Tyne Internet 22 days ago
Sunderland Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sertralinaislan
    emily (@sertralinaislan) reported

    @Plusnet hi any idea when the outage in Southampton will be fixed its been 2 days now without internet

  • lmaosoph
    soph (@lmaosoph) reported

    @Plusnet hi I’m trying to cancel my broadband subscription but when calling the number it says it is not recognised, how can I cancel it?

  • beevers93
    Luke Beevers (@beevers93) reported

    @Plusnet Internet goes down essentially every day, it is becoming impossible to do anything.

  • thesameplaural
    tiny frith (@thesameplaural) reported

    Plusnet used to be so good, now they're just another BT derivative, void of humanity, greedy for every penny, take away your service at the blink of an eye & bill you for their mistakes. Plusnet are warning me about not paying for a service i haven't had for 2 months. BT effect!

  • HelpingEvelyn2
    🙏Go Fund Me For My Mum's Medical Expenses 🙏 (@HelpingEvelyn2) reported

    @Plusnet @filipino_chino My mama has leukemia and we are not able to pay her medical expenses. Please help us if you can. My profile has a link to a gofundme. I dont want to lose her

  • WeeBloz
    Sanctimonious Bore (@WeeBloz) reported

    @Plusnet Have a housemove query. Receiving msgs re broadband. Need help!

  • Screwfix
    Screwfix (@Screwfix) reported

    @MashManMandela Hi Tom, I am sorry to hear you are still having issues with our site. I can advise that the issue is at PlusNet's end and you need to contact them to advise you further. Many thanks. Cath

  • kilohkamikazi
    The GK Bros (@kilohkamikazi) reported

    @Plusnet still no Internet! Your services are a shower of ****

  • T0ny_Boy
    Tony ✯ (@T0ny_Boy) reported

    @Plusnet Yes. First of all I want to leave a review for Joana. She was very helpful. Secondly, I received an open question about cancelling bt sport but I never had it and not planning to add it. Please can you review?

  • MarkAWigmore
    Mark Wigmore (@MarkAWigmore) reported

    @AskVirginMoney Now I need to receive a text message, which you seem to be under the delusion that that is secure. But thanks to @Plusnet and @EE I have no signal.