Plusnet outages and service status in Newcastle upon Tyne, England

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: East Boldon, Newcastle upon Tyne, South Shields, and Wallsend.

City	Problem Type	Report Time
East Boldon	E-mail	7 days ago
Newcastle upon Tyne	E-mail	7 days ago
Newcastle upon Tyne	Wi-fi	15 days ago
Newcastle upon Tyne	Internet	16 days ago
Newcastle upon Tyne	Wi-fi	16 days ago
South Shields	TV	25 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

• 
  Outdoorsey (@2012neil2012) reported 14 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  Philip 👌🏼 (@fredspoon) reported 22 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

• 
  stevegaish (@stevegaish) reported 29 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  Lynn Dixon (@mouse5555) reported 29 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 33 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  Block & Bottle (@BlocknBottle) reported 42 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  Lizzy Robinson (@Lizzyr59) reported 47 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gingerlegs747 (@gingerlegs747) reported 5 minutes ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

• 
  ImDEADasHell (@LeoIncorp) reported 8 minutes ago

  @Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!

• 
  Bri 💙 (@OriginalBigBri) reported 9 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  Critic No1 (@CriticNo1) reported 9 minutes ago

  @Plusnet #plusnet #internet Plusnet are just about the WORST Internet service provider I have ever encountered!! They take ages to settle any problems and blame everything else!!! Awful service. AVOID LIKE THE PLAGUE!

• 
  Michael Briggs 🔬🏏🎸🐝🦔🍺🌱 (@MD_Briggs) reported 14 minutes ago

  @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging £4/mo for a land line that I dont use. Got a better £20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) 👍

• 
  The Calmer Llama (@EltontoNick) reported 16 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  Rob Shelley (@ITVRobShelley) reported 16 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Chasersgaming (@denchaser) reported 20 minutes ago

  @Plusnet hurry up and fix the bloody internet, mobile data is gonna cost me a fortune on a phone contract you made me get for disabling home phone lines. 😡

• 
  Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported 21 minutes ago

  @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

• 
  Louislou🧓🏉 (@BrantLesley) reported 22 minutes ago

  @esp8687 Both of my children recommended Sky when my Plusnet (BT in disguise) ended and they were trying to force me to go to EE because we are only part fibre and Plusnet don't do it anymore. I anticipated issues but it was a totally smooth and easy