Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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dAve Fletcher 💙
(@_dAveFletcher_) reported
@CarrieHFletcher I'm with Virgin and don't have any problems. If that's not an option then Plusnet are good- owned by BT but operate on their own. Would be using same BT lines though so might be worth asking BT why you're getting such poor performance.
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Jay
(@aapaxnightmare) reported
@Plusnet hi there, I’m trying to get my internet service up and running. Hoping to talk to someone about when I could expect my service to activate.
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A Hughes
(@Dalhug_98) reported
@Plusnet If you are thinking of changing service providors do yourself a favour and avoid Plusnet!
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Alex Manthei
(@xoalexo) reported
@saramttnez @virginmedia @Plusnet They tried upselling me! I told them our issue was that their WiFi doesn’t reach our nursery and as such our baby monitor doesn’t work and the person had the gall to try and get us to spend MORE money.
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Josh Parka
(@TrailerParka) reported
@Plusnet I’d look like that if I could actually get an install date from your shoddy company, or just not lied to when I speak to your customer service operators #joke #poorservice #liars
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Josh Parka
(@TrailerParka) reported
@Plusnet You’r service is an absolute joke I’ve been waiting a month for an install date! I’ve had my order cancelled multiple times without notice. As for your customer service I’ve been consistently lied to and passed around your switchboard like a rag doll. #poorservice #joke
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Sara M. ☜
(@saramttnez) reported
@xoalexo @virginmedia @Plusnet Virgin’s service is the worst. We spent like a MONTH a while ago trying to call them because we had an issue, and it was impossible.
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Adam Banks 🌸
(@AdamBanksUK) reported
@alfaqfour @Bee42681881 @bmccul3 Major players: BT Mobile*, Plusnet Mobile*, Utility Warehouse Smaller firms: 1pMobile, The Phone Coop These ALL use the EE network. No need to use EE to get their network.
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Plusnet Help
(@plusnethelp) reported
@Phantom_Dash Thank you for getting in touch, in this case I would suggest on speaking to our Support Team to make the payment over the phone. You can reach them on 0800 432 0200. - Curtis, Plusnet Sheffield
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Adrian of the MQ variant
(@QuestionerMoney) reported
@cheshiretoad I look at Which magazine ratings for service. But even when I pick recommended providers like LV and Plusnet I still have problems. I wonder what the worst of them are like.