Plusnet outages and service status in Newcastle upon Tyne, England

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: East Boldon, Newcastle upon Tyne, and South Shields.

City	Problem Type	Report Time
East Boldon	E-mail	1 month ago
Newcastle upon Tyne	E-mail	1 month ago
Newcastle upon Tyne	Wi-fi	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Wi-fi	1 month ago
South Shields	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

• 
  Lizzy Robinson (@Lizzyr59) reported 12 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

• 
  Block & Bottle (@BlocknBottle) reported 24 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  stevegaish (@stevegaish) reported 30 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 35 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  Lynn Dixon (@mouse5555) reported 43 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  Outdoorsey (@2012neil2012) reported 49 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  Philip 👌🏼 (@fredspoon) reported 55 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sussexgirl (@sussexgirl3) reported 6 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  Thomas Luke Robinson (@thomaslukerobin) reported 7 minutes ago

  @Plusnet my wifis been down all day, told I need to book an engineer, text service hasn't replied and when I call says issues with your system to book engineers?

• 
  Jason F (@jasonFr54781642) reported 12 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  Victoria Unprincipled (@duchess2390) reported 20 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported 24 minutes ago

  @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 25 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 26 minutes ago

  @Benleo Never been a customer of theirs but It’s probably a very close tie between them, BT, Three, EE & Plusnet. The needs of the customer are totally irrelevant

• 
  Flower Pot (@FlowerP79667758) reported 27 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Rockposer Dot Com (@rockposer) reported 27 minutes ago

  @Plusnet I rang (for the 3rd time) I am still none the wiser to what the actuall problem is. @WeAreOpenreach are not to be seen, local people are all being told different things by their ISP's. No broadband for over a week is unacceptable @southkesteven

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 30 minutes ago

  @Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling