Plusnet

Plusnet Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newcastle upon Tyne, England 08/26/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet once again I'm experiencing a dropping connection. Since Xmas when my daughter got an ipad the connection drops all the time and rebooting and turning off WiFi doesn't help, also takes ages to appear on the WiFi list

  • ZoeLavers Zoe Lavers (@ZoeLavers) reported

    @Plusnet so I've been a customer for over a decade... and I thought my account had plusnet protect.. New pc unit - clicked on the plusnet protect add on...tells me not ready for download.. any help would be great?

  • TheDryhtscipe John Urquhart (@TheDryhtscipe) reported

    **** I'm probably giving Plusnet ideas

  • Cathy59 Cathy 🇮🇪☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cathy59) reported

    @Plusnet I would NOT RECOMMEND ANYONE USING THIS SERVICE AS THEY ARE A CON AND JUST WANT YOUR MONEY

  • thoughtcat Rik (@thoughtcat) reported

    @Plusnet Hi, I've had emails to a local firm bounce back as undeliverable saying "Please contact your Internet service provider since part of their network is on our block list (S3150)." Thus I am informing you as my ISP. Can you assist please.

  • RogerPa04248715 Roger Parker (@RogerPa04248715) reported

    @Plusnet I was expecting to swap Broadband to you today but my account says 'We've found a potential problem on your telephone line'. Please advise when I will swap. Thanks! My account name is london2000

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Hey @Plusnet our whole family is with your network. None of us can make calls or text. I’ve sent you a Twitter message as we can’t even call you and there is no email… we have had no response? Poor service from you guys! Can you respond please.

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet Hi. Have been intouch re new contract - to now include line rental. If I cancel my line rental with BT does line "fail" or do you guys just step in and take over??

  • wozHey99 Warren Heyman (@wozHey99) reported

    @VOXI_UK @voxi new customer. Transfer day was yesterday. I have not received sim & am still with PlusNet. When will transfer occur? I cannot log on as I have no idea what my voxi temp number is. This isn’t very impressive and the bot helpline isn’t any good

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet Old Plusnet customer, have Hub one router. Would there be any benefit in asking for a Hub Two router ?