Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Cramlington and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cenydd Roberts
(@CenyddRoberts) reported
@supertanskiii @Brizo751 I’m quite sure my Plusnet router is an anus router, given the claims about their performance and service.
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Masked Figaro
(@MagnificoFigaro) reported
@supertanskiii Ours was shite too. Kept loosing wi-Fi on all devices. Its a known issue that the device switches between 2.4 and 5 ghz depending on range but fails and drops the device. Spoke to Plusnet and they talked me through disabling 5 ghz. After that haven’t had any problem.
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Darth Rider
(@DarthRider4) reported
@Plusnet Making a call from my Plusnet mobile to a land-line, if the land line is engaged your network does not give an engaged tone it just drops the call like you had dialled an unknown number.
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Natasha Mulenga🇿🇲🇬🇧
(@SampaTasha) reported
@Plusnet Curtis do you know how many times I've tried to have my connection fixed??? I'll DM you but I'm done and I'm making I'm official complaint.
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Toby Holleran
(@TobyHolleran) reported
@OpenMindMH If speed is an issue it could be an OpenReach thing, so you should avoid NOW/BT/TalkTalk/Plusnet etc Sometimes if your router is on an "auto" channel it can get interference from your neighbours' routers which can make the internet cut out.
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Alan 🎃 Halloween Birthday 🎃 Macdonald #FBPE 💙
(@The_Bob_Parr) reported
@supertanskiii I’ve got Plusnet, and the WiFi on the router is poor (I just had a survey from them & I rated the WiFi as poor). I have put a couple of TP-Link WiFi access points in my flat to get better coverage, all hanging off the network ports on the Plusnet router!
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Luke, riding the wave 💙💙💙
(@67Spiel) reported
@supertanskiii Ring em. Plusnet actually do customer service unlike talk talk.
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NC
(@NickCla35508819) reported
@supertanskiii Buy your own devolo wifi magic 2 power line adapters are really good you can clone it to your existing router or put you plusnet on modem mode only. Theres lots options out there. Will cost £90-130. But check if it's your download speeds going into your property are crap first?
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Roland Rodgers 😷💙
(@CaptJolly) reported
@supertanskiii The current Plusnet routers are pretty OK. Made by Sagemcom. Similar to last generation BT. There are many excellent replacements available. You do need to clarify whether you have issues with the *Router bit" or the "WiFi bit". You can add a better WiFi AP to your Plusnet
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tigersb 💚🐕
(@recameja) reported
@supertanskiii I hab similar problems Bought a second hand BT smart home hub 6 As Plusnet are owned by BT,the setup is pretty straightforward I've had no problems since