Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE98 and NE6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Blyth and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rosco
(@McIntoshRosco) reported
@Plusnet after an hours phone call and being told it’s my equipment that’s faulty despite doing what I was asked and still no broadband connection& coincidence that others have issues. Shocking service. KeyWorker.
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Clive William Bell
(@CliveWBell) reported
@plusnethelp no internet again this morning. What are plusnet going to do about fixing this ongoing major issue
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Cllr. Paul V. Greenall 🐾
(@paulvgreenall) reported
Recently signed up with @Plusnet and the quality of their internet is awful!
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Health and Happiness Personal Training
(@handhpt) reported
@Plusnet never said need a new router for upgrade, never ordered one & said because of Xmas & COVID without internet/TV until Jan. No way to original until router turned up. Leaving a person living on their own in Tier 3 without the service I payed for is unacceptable.
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Alex 🎄
(@_YouMeAtAlex_) reported
Anyone else on @Plusnet having issues with the router dropping all the time?
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Alan Denham
(@Nuomer1) reported
@Plusnet , @plusnethelp Stuff this! Your broadband service is adequate, your telephone helpers are good - but your email system is crap! 5 crashes just this morning, and that after recent complaints which have mostly been ignored. I am now informing everyone of a new address.
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CommandaCoder 🎄🎁
(@CommandaCoder) reported
Right ok. Another plusnet router reboot at around the same time. Crashed out my server update. Thats two nights on run now. Every time it slices off another 2-3mbit down. It syncing now at 79904 max attainable 84577 all from stats on router but only get 63mbit down (wired conn).
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Alison McCaul
(@mccaulref) reported
@Plusnet Help! I can't get BT Sport 1 that i'm subscribed to! There is also no Help option for TV on the phones!
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Clive William Bell
(@CliveWBell) reported
Just run by internet speed checker a got 0,0,0 I am fed up with this lack of internet I pay Plusnet for a service that I am not getting
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Chris Gorman
(@thekrzr) reported
@Plusnet 50minutes later and finally getting through. Poor guy on the other end sounds harassed! I wonder why? Never took it out on him either as he’s not to blame. I await my fix!