Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE98 and NE6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Blyth and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sofia Macedo Gomes
(@sofiamaced0) reported
@Plusnet, I'm immensely disappointed with your overall service. I'm a new client, with no internet speed as promised, advised by your team to buy a private router (only works by cable), and just now a member of costumer service denied to provide his details/ended the call on me
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Elena Jackson
(@anItalianBird) reported
@anitabone1 @Plusnet Yeah, has been going on for days now the slow connection, interrupting movies (with just the tv connected to the net) and today no connection at all … rubbish
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luis sierra
(@tisoy52) reported
@JayWarden @Plusnet Message @TimmsHon now to fix your account immediately
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Dan Squire.
(@Mountainli0n) reported
@Plusnet Why am I experiencing such high volume in service interuption throught the day?
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James warden
(@JayWarden) reported
@Plusnet Can you help, I’ve been trying to call but can never get through. I changed broadband service in December and you are still billing me and taking money from my bank account.
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Kate Bevan 🇺🇦
(@katebevan) reported
Oh joy, my internet connection has gone down 🙄 cc @Plusnet (yes, I've rebooted the router).
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Anna P
(@Annas_Kitchen) reported
Been unable to watch tv for two days because it says the wifi is too slow. What’s that about @plusnet ?!?
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Maple Delight
(@mapledelight69) reported
@Plusnet Was £12.49 when I joined. Its £22.89 now. My wages haven't gone up that much :( ...and the service has got sooo much worse.
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Annie Galanti
(@anniegalanti) reported
@Plusnet massive thanks to Aaron in retention. And the rest if the staff. Setting the standard for exceptional customer service. Always so disappointed when I call anyone else because the level of service never compares.
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Jennifer Williams
(@JenWilliamsMEN) reported
Ah, plusnet, with your decision to go down in the middle of the local elections you are really spoiling me