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Plusnet Outage Report in Newcastle upon Tyne, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 20 days ago
Newcastle upon Tyne Internet 20 days ago
Sunderland Internet 30 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago
Blyth Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • BlocknBottle
    Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon
    Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • mouse5555
    Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • 2012neil2012
    Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KeziaRose
    Kezia Newson 🌞 (@KeziaRose) reported

    @nightynietzsche @Plusnet Seems to be a nationwide outage (!)

  • panuta
    panuta (@panuta) reported

    @Plusnet nationwide outage during peak working hours. Even your status page is down. Send my regards to your service engineer please.

  • babblingbates
    Tony Bates (@babblingbates) reported

    Huge outages at @Plusnet yet nothing on social media. Very poor customer service, lucky renewal is soon

  • U4ER4all
    Geoff (@U4ER4all) reported

    @Plusnet Your internet is down all over the country today. Why don't you just say so?

  • JeanRemyDuboc
    Jean-Rémy Duboc ن (@JeanRemyDuboc) reported

    @JoeTyePR @Plusnet Yep, seems like a network-wide issue. Same prb here in Portsmouth

  • jammasterjay84
    Jamie (@jammasterjay84) reported

    @Plusnet Any news on the network outage that seems to be pretty major please?

  • Jo_joblogs
    Jo 🕷 (@Jo_joblogs) reported

    @Plusnet my internet is also down SW16 have seen a few tweets now about plusnet

  • tan_stevens
    Tan Stevens (@tan_stevens) reported

    @Plusnet what's going on guys? Internet down in #Wrexham...

  • brainwipe
    Rob Lang (@brainwipe) reported

    Bah. @Plusnet internet is down nationally. Do I walk into the office and grab an early lunch or wait until it resolves? I'll give them until I get to the end of my cup of tea. It's amusing to me that the office is our disaster recovery plan!

  • Livsescape
    Liv Facey (@Livsescape) reported

    Thought I was going mad but turns out that @Plusnet internet is just down