Plusnet outages and service status in Newcastle upon Tyne, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Wi-fi, and Internet.
- The most recent signal from this area was received Jul 5, 3:01 PM GMT+1.
- E-mail (33%)
- Wi-fi (33%)
- Internet (17%)
- TV (17%)
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: East Boldon, Newcastle upon Tyne, South Shields, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 East Boldon
|
5 days ago | |
|
Newcastle upon Tyne
|
6 days ago | |
|
Newcastle upon Tyne
|
Wi-fi | 14 days ago |
|
Newcastle upon Tyne
|
Internet | 15 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 15 days ago |
|
South Shields
|
TV | 24 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Outdoorsey (@2012neil2012) reported from Dunston, England@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England@Plusnet Outage in Newcastle? No broadband since 8pm
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Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, EnglandBroadband down at home @Plusnet not great said there some fault needs and engineer.
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Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Block & Bottle (@BlocknBottle) reported from Walker Gate, England@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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stevegaish (@stevegaish) reported from Whickham, England@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, EnglandDon’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jhey (@JheySL2) reported@Plusnet hi, I'm having really bad issues with my Internet for the last 5 days or so, contestant disconnecting and gaming unplayable with pings hitting 500?
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GlutenFreeReviews (@GlutenReviews) reported@Plusnet is your text service not working, trying to report slow connection buty message is failing to send to you.
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Wendi Sheard (@WendiSheard) reported@Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?
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@Gaylesian (@gaylesian) reported@JoshCF_ Try plusnet they are owned by BT but you would get new customer offer.
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Alecia 🦄 (@leeshthomasxo) reported@Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?
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Victoria Unprincipled (@duchess2390) reported@Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom
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Nigel Hurneyman (@Nigelh7n) reported@WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?
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Bri 💙 (@OriginalBigBri) reported@Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?
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Tanya Ho (@tho78450) reported@gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???