Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE12.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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mez pahlan
(@mezpahlan) reported
@Plusnet is there an outage in the Bristol area? I haven't been able to get phone signal all day 😭
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Alison Nichols
(@ajcnichols) reported
Another great day for @plusnet. My vulnerable dad still has no functioning plusnet landline. We currently have no Plusnet broadband, and my Plusnet mobile signal is so bad I can't make calls or use any data at home inside or outside. Deepest urban Buckinghamshire...
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Mig
(@blackhairbub) reported
@Plusnet a week without broadband, I'm doing all the chasing & your tech help seem to think it's not that important. Trying to be great at customer service? Not so far, no.
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Tracey
(@Traceyjp) reported
@MSE_Deals Thank-you, swapped to a new deal from this message as need to move from PlusNet due to poor service so this is great timing
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Gary Barker
(@darkmuse) reported
@GeorgeMonbiot @VodafoneUK My condolences George. It seems to be the strategy of all mobile companies. We ended up with bad credit and couldn't get a mortgage over a 38 quid debt because plusnet wouldn't cancel a contract!
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sykesie
(@darrich_kessy) reported
@Plusnet - approaching 72 hours without a reply to my direct message asking why “roam like home” in Sicily actually means 3G at most. Those adverts about customer service are looking increasingly inaccurate.
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Neil Mansfield
(@chewyuk) reported
@andywasley @JCDrummo @Plusnet Really, my entire BB is 4G powered and manage to send video and stills. Might be worth looking at for an interim solution.
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Andy Wasley
(@andywasley) reported
@JCDrummo @Plusnet I certainly get the ‘half-hearted’ feeling. So far all problems have been because of Openreach, I’m told, and Plusnet are ‘waiting’ for Openreach to do things. Where is the pressure and anger on behalf of their customers?
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Rose Gold
(@RrmetroldRose) reported
@Plusnet How do I get help with my landline. I have dialing tone but any number (including medical assistance) comes up as dead sound? No calls in either as they get the same their end.
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Alison Smith
(@AlisonS51524829) reported
@Plusnet Hi, I’m wanting to cancel my order with you as I’m finding it very frustrating as in able to get questions answered via chat line or telephoning. Please note I no longer wish to pursue my transfer to Plusnet under my rights during statutory cooling off period.