Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE12.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Sisk
(@deborahsisk) reported
@Plusnet I am the account holder for an 89 year old partially sighted customer of yours. You promised broadband since 26th July. You haven’t provided this. Still no news on when she will be connected. Your duty of care is non existent! On hold on the phone for over an hour.
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Stewp
(@martin_thomas83) reported
@jsquires1990 @Plusnet The official forum is similar, it's like messages are sent via carrier pigeon. I have been with them for 9 years and I can't get the £22.99 deal plastered all over social media on my contract renewal. Be prepared to be disappointed by the quality of customer service
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Brian McCowie
(@BrianMcCowie01) reported
@WillfromWork @virginmedia @Plusnet Virgin are ****… pass it on
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Alan March
(@kopwas) reported
@johnlewishelp @Plusnet 45 minutes and counting on hold waiting for "customer support". That's not support.
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Craig Ramsay
(@CraigRamsay86) reported
So @Plusnet Roam Like at Home is a bit **** Landed in America to a text saying you can use allowance for free then 5 mins later I’ve apparently reached my “Smart Cap” and my phone is useless unless on wifi 🌚
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Tournicoton compte de la Faourette.
(@PascalR57) reported
@happyjack1981 Yes, Plusnet use EE. Also if you are a Plusnet broadband customer you get half price mobile.
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Harry Hellery
(@harryhellery12) reported
@Plusnet why is my broadband speed super slow
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Operand PNGTUBER (DEBUT!)
(@OperandVT) reported
I really hope I can get them stable fiber internets on October rather than November or December. I also really hope that my call tomorrow to the right department of Plusnet will mean I don't pay bills for service I ain't gettin'... 😡
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Carl
(@PooWithEyes) reported
On the bright side my broadband switched today from PlusNet to OneStream, saving me about £7 a month. Not bad. Never heard of the provider before but had no problems so far so let's hope it stays that way
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Erin Turner
(@ErinTur45340010) reported
@Plusnet going on 2 weeks with no answer from my 2 fault reports or my original tweet here. This is shocking customer service!