Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Whitley Bay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler Chapman
(@TheTyChapman) reported
@Plusnet what is going on with my internet, its been very slow all week and its cutting in and out today! Hard to work from home! YO12 area @plusnethelp
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Liam
(@hotbeewilde) reported
I went off private just to tweet @ plusnet the other day and I'm gonna see how long I can stay public and not reply to random ppl with bad opinions and get into **** arguments for no reason.
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Wayne McCarron
(@therealwaynemcc) reported
@Plusnet - New customer with a "guaranteed" down speed of 59.6mbps but getting less than 20mbps. I find the service less than satisfactory. Having to repeatedly chase a solution with your CS team, get nowhere, and be warned of a potential £65 charge is unacceptable. #SortIt 🤬
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Julie
(@Julie72483798) reported
@plusnethelp Hi thank you for your reply. However a 'goodwill' gesture isn't really what we should get, our internet has been transferred to Plusnet for 5 days and we still don't have a router. We have someone who works from home here. We r paying for a service we don't have.
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Kirren Dharamsi
(@icezebra99) reported
@DavidPalman I like Plusnet, their customer service is pretty decent and you get BT Sport for a reduced price.
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Yoric Hunt
(@yorichunt) reported
@Plusnet Such a bad strapline. I have to change channel everytime that ad comes on as it make me feel physically sick.
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Mike Patton
(@mpatton2511) reported
@bt_uk On hold for 40 mins the other day and over 20 mins now. I think they need more than one person in the UK answering the phones! This lack of service really makes me long for PlusNet
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Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet no internet for 4 weeks due to you disconnecting us. You are still taking our money but cannot resolve the issue! Absolutely abysmal! We are about to loose our jobs as we work from home!
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Andy O'Brien
(@golferaob) reported
I advise everybody do not use @Plusnet dire customer service. #incompetent
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Alex356
(@bonaparte2016) reported
@Plusnet @plusnethelp Haven’t ported my old landline over despite repeated requests to sales advisor & notes on acc. Came home from work to find internet cut off - no router delivery & activation date is 2 days away so amazing service there guys!