Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE98 and NE12.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sam_Headley
(@Sc_Headley) reported
@Plusnet another week where we don’t have internet. Can you tell me what the issue is this time please….. #rubbishinternet
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Nick Rance
(@NickRance11) reported
@Plusnet what‘s going on with 4G roaming ? Seems there’s a #problem you’re not talking about. Exasperated daughter on Europe interail trip can’t use data. 5 calls to #customerservice & still no roam like at home
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Chris Walker
(@NeedMoreTree) reported
@Plusnet got told TODAY that our line is being cut off TOMORROW because we move FRIDAY. we cant use mobile data because we live in a valley. We work from home. I want to cancel this shocking service!! How?
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Thomas Illingworth
(@TomoBrooke) reported
@Plusnet bought a new contract with you & should have received £30 reward card but haven't received it. Can you help? Thanks.
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T Bolts
(@Marathon_Tardis) reported
Hi @Plusnet can anyone respond to my DM please? I’m in dire need of my issue getting sorted otherwise I can’t get to the airport to fly home. Today!!
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Mig
(@blackhairbub) reported
@Plusnet a week without broadband, I'm doing all the chasing & your tech help seem to think it's not that important. Trying to be great at customer service? Not so far, no.
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mizzmor
(@mizzmor1) reported
@Plusnet I was tricked into a 2 year contract. Was quoted 26.99 after a negotiation and month later went up to 29.50. Said was in contract! Even though negotiated over phone. Have tried complaining but no resolution.
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Don Mckenzie
(@rokerman57) reported
@nelliecarty I’m sim only with plusnet it’s around £6.50 a month, they use EE network!
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mez pahlan
(@mezpahlan) reported
@Plusnet Can you confirm that the mobile service is up or down in Bristol right now? Because I've not been able to get signal all day. Your status checker thinks it is up.
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Nic
(@NicolaCarle2) reported
@Plusnet what I am paying for? This is bad service actually and can not join my broadband for the last 30 mins and used up all my mobile data