Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE98 and NE6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Blyth and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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CastarasKaelde
(@CKaelde) reported
@Plusnet it is 10:14am, roughly 22 hours after my original request for help. the sim cards have arrived. i have not heard anything from plusnet's customer service team. I would still like to know how they deemed it acceptable for me to not have a working phone for 4-5 days.
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Sb
(@sarah05b) reported
@Plusnet why don’t you check customers accounts before sending emails! So annoying then there’s no way to reply. So glad I’m no longer a customer!
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CastarasKaelde
(@CKaelde) reported
@Plusnet My original private message to you was at 12:07pm. I have not had any response as of 8pm when your line closed. I am still needing help with the product I've bought from you.
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Glynis Bradley
(@glynisbradley) reported
@Plusnet hi iv just joined plusnet mobile, I’m also a broadband customer, you have only give me 5GB of data it said 2GB would be added on for broadband customers
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Rhea
(@lilrhea_) reported
Their wifi was a little bit *** but @Plusnet’s customer service is SENSATIONAL. Being able to speak to an actual human within SECONDS of ringing and ending the call with a stable BP & my problem solved? Holla me when you get fibre optic in Hackney babes I’ll come running back!!🫶🏽
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Dr purpleisiscat
(@purpleisiscat) reported
Wow, @Plusnet , you're really spoiling us with your 7.2Mbps fibre broadband. It's so much higher than the 6 we had yesterday. Counting down the days until we switch to FTP and decent speeds.
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touchtennis
(@touchtennis) reported
Sorry we didn’t live stream today on Instagram. We spent 13 hours at the new HQ waiting for an engineer that @Plusnet promised that never came. Don’t worry, they’re going to apparently charge US a rebooking fee for their failings as a company! #CustomerService
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Tomma235
(@tomma235) reported
@Plusnet still trying to get an update on my broadband activation date. You seem to be ignoring emails and tweets so not sure what I need to do to get a response? Cancel my contract?
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Patrick Rodriguez
(@PatrickRodriguz) reported
@StuHale @Plusnet Sorry about that…. Try contacting @hackerdark02 on twitter he’ll help you I have same issue but got it fixed permanently by them
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Toni Kurk
(@antoniakurk) reported
@Plusnet I have waited weeks now for someone to help me. Please can someone help?!?!? I have waited nearly a month for a router… where is it?