Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE98.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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max white
(@maxewhite) reported
@Plusnet Can someone explain why as a business customer we curently have had no email for 24hrs because a problem with your system which your teams after repeated calls have failed to resolve?
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Shrey Mittal
(@ShreyMittal20) reported
@Plusnet Hi, I am not getting any SMS OTP on my number from a few months! I had complained multiple times but no help! Its affecting my banking usage. Can you help asap please?
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Bev Jenkins
(@msbevjenkins) reported
@bt_uk Hi I have. The BT engineers have been working on the ‘cabinet’ affecting our part of Hastings for five days. Plusnet tell me it’s a BT open reach problem.
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Shrey Mittal
(@ShreyMittal20) reported
@plusnethelp @Plusnet Its not premium service. Its an SMS from Post Office, HMRC, Broadband service etc. I have been using Plusnet for over 5 years now and never faced this issue, You can update your site tomorrow that you dont offer calling? what good is such a service without SMS?
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Mel Mather
(@MelMather86) reported
After reading the other tweets to you, I notice this is common practice for @plusnethelp @Plusnet Just unbelievable that you are not providing a service that your customers are paying for!!!
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Guy Rodwell (Open)
(@guyrodwell_) reported
I believe I have fixed our internet issues! After speaking to Plusnet today, I was made aware that I can actually change and configure our router settings. I've connected my PC to the 5Ghz band, and immediately I'm getting our normal promised speeds!
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Shrey Mittal
(@ShreyMittal20) reported
@plusnethelp @Plusnet Lauren, moreover you are not reading complete problem that I am not receiving any SMS and even friends SMS are many days late! For a company that sells on customer service, you are too quick to say you dont support and close the issue!!
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Ieuan Winstone
(@IeuanWinstone) reported
@Plusnet That feeling when your Internet is down...again...
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marcus fasey
(@marcusfasey) reported
@Plusnet 2 days no phone signal at home .No that won’t do . Time to switch 😡
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Kitčaniklić
(@K1t_Law) reported
@Plusnet My internet started today with you, however the Wi-fi is terrible. I live in a flat and the signal doesn’t even reach there. What can I do before I cancel this contract within 14 days ?