Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE98.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Calmer Llama
(@EltontoNick) reported
@Plusnet is there a problem with email? Unable to connect with either webmail or email client.
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Richard Greenfield
(@superfastsax) reported
@Plusnet Madasafish webmail service is down again with no explanation on the website
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Steve Criddle
(@SteveCridUK) reported
@Plusnet @Google It seems that tool doesn't have a way to report problems logging into email this morning.
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Marcus Green
(@HelloFromMarcus) reported
@Plusnet Once again, not doing anyone proud. Issues with your service, inability to send emails, poorly trained staff in the call centre, unwillingness to escalate issues. I know you are the mouthpiece Matt, but there are serious ongoing problems and this is just one more.
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Plusnet
(@Plusnet) reported
@fatgazbo Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused
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Kaye Brown
(@debtkaye) reported
@Plusnet is there a problem with the webmail service? Mine & my husbands emails are showing an error message when we try to connect, says password invalid (but we haven’t changed it overnight). Thank you.
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Plusnet
(@Plusnet) reported
@AdrianRP62 Hiya Adrian, Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. -Sammy- Team Sheffield
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fraserboyd
(@fraserboyd) reported
@plusnethelp @Plusnet Are you aware that your email server seems to be down? Any idea when it will go back up again? Webmail also not working.
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NFED.co.uk
(@nfed_equestrian) reported
@Plusnet Hi, I'm assuming that you are aware of Email log in issues this morning? I can't find the old Service Status page.
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S&H Systems
(@sandhsystems) reported
Our emails seem to be down at present, but I'm sure they will be back soon, is that right @plusnet?