Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE98, NE6 and NE12.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Avis
(@JakeAvis96) reported
@Plusnet interested in a sim only deal via money saving expert which includes a £25 plusnet reward card. I'm a broadband customer at present but am switching away, am I eligible for the data boost? Also, can both me and my partner claim a £25 reward card? Thank you.
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Ian Garfield
(@iangarfield) reported
Hey @plusnet, having some issues with the WiFi on our router. Any chance you can support please :D
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Lynne🖤
(@LynneD1966) reported
@Plusnet Hello! We have had no mobile service in SO32 area since midday yesterday, but your site reports no problems. Can you help please? Broadband and landline are fine. Thank you.
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patently
(@patently) reported
I know Twitter is for whinging & moaning & shouting at people, but I’m going to break the rules and say nice stuff about @Plusnet. Our internets went down in the storm. Plusnet’s advisors called back when they said they would and listened to what the problem was. It’s now fixed.
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patently
(@patently) reported
Every single previous ISP has failed to solve connection issues. When they’ve happened, we’ve (literally) had to change ISP after weeks without broadband. I chose @Plusnet for the customer service reviews, I’m pleased I did.
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Louise Fenton 💙
(@rosieraecrafts) reported
@Plusnet Morning. My mobile phone is declining all landline calls this morning. Mobile to mobile is fine but landline is getting blocked. Is this a known issue? Thanks.
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kev hawkins
(@mojacarkev1) reported
@Plusnet what's up with phone and broadband service in South Wales Rhondda valleys? For over a week now any streaming TV drops out saying no internet connection both hard wired and WiFi, smart gadget for heating keeps disconnecting saying no signal mobiles and laptop
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Karla Sosa
(@karlatinos) reported
@Plusnet Hiya, I need help! I'm a new customer with a mobile plan. I have no service since last night and have no clue why! I've restarted phone twice and also activated airplane mode for a few minutes and still no service!!!
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Su Lacy
(@woolcycle) reported
After 4 days with no mobile signal thanks to Eunice I had a day on yesterday and could therefore use my bank account. Off again today. 4 more letters in @Telegraph today about BT digital phone service outage & problems in powercuts. @bt_uk @Plusnet
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Rixk
(@Riksx1) reported
@Plusnet You have got absolute TERRIBLE service. You cancel my existing provider and don't complete your transfer. Been without phone and Internet for 4 days. You've got incompetent staff working for you. Absolutely abismal service. Will be leaving reviews everywhere possible.