Plusnet outages and service status in Newcastle upon Tyne, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 27, 9:10 AM GMT+1.
- Internet (100%)
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1 and NE6 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Gateshead, Newcastle upon Tyne, and East Boldon.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 7 days ago |
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Newcastle upon Tyne
|
Internet | 25 days ago |
|
East Boldon
|
2 months ago | |
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Newcastle upon Tyne
|
2 months ago | |
|
Newcastle upon Tyne
|
Wi-fi | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Block & Bottle (@BlocknBottle) reported from Walker Gate, England@Plusnet HELP! Our internetโs gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Philip ๐๐ผ (@fredspoon) reported from Chester-le-Street, EnglandBroadband down at home @Plusnet not great said there some fault needs and engineer.
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Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England@Plusnet Outage in Newcastle? No broadband since 8pm
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Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England@Plusnet Donโt worry about it plusnet doesnโt work for long enough for anyone to have issues with safety
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Scott โซ๏ธโช๏ธ (@LeDreamboat) reported from Sacriston, EnglandDonโt ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! ๐คฌ. (Had to switch the WiFi off to tweet this)
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stevegaish (@stevegaish) reported from Whickham, England@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Outdoorsey (@2012neil2012) reported from Dunston, England@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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SHRIMP - Hastings (@1066shrimprail) reportedWhy have @Plusnet become one of worst companies do try and communicate with? Departments simply seem unable to talk to each other.
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jpeg. Let's have ๐๐๐๐๐๐๐๐๐๐๐ in news! (@G6JPG_) reported@PlusNet/#Greenby email server is down again. (From previous experience, it'll be back, but may take many hours.)
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Tรณ's Right Foot (@UncommonNeutral) reported@longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.
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Only Gigs (@Onlgig) reportedSURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:ยฃ200k + Total family assets:ยฃ1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....
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Robin Sergeant (@rsergeant) reported@cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price
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Rob Shelley (@ITVRobShelley) reported@Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order
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Melissa (@MelissaByJovi) reported@Plusnet @ThatNeilMartin They asked for an email address. Your lack of email/ticket support is a major reason we left you.
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Sarah loopy (@Sarahlewp) reported@EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !
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visceralview (@visceralview) reportedCancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?
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Clareq12.bsky.social- REAL socialists wear masks๐ท (@ClareQ12) reported@Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?