Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE98 and NE6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Blyth and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wyn Martin
(@PWMMacro) reported
No @SkyUK TV until engineer can get here on Monday 20th my dish is flaking/rusting away, but now for the first time since I’ve had it @Plusnet fibre is having issues. So we can’t watch Sky online either. My four children about to have a meltdown no TV & no internet.
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MoragSees 🏴🤗🏴
(@MoragSievwright) reported
@blondiesa @KnightAngel45 @Plusnet I had no problems in Glasgow but the service is too poor to continue with it here. Have tried for 9 months now so they are gone
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Peter Cailey
(@Bigsplashtwit) reported
@plusnet. Where is all the help you brag about, I've spent hours on hold trying to get the BT sports app to work. Poor, very poor.
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Roly Tree
(@ukrols) reported
@lottyburns @BT @Plusnet have excellent customer service, one of the few ISP's where if necessary you can speak to an engineer rather just script following call centers.
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Emma Wilson
(@misssheepy) reported
from
Royal Leamington Spa, England
@Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!
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Simon
(@Spotter5) reported
@Plusnet are your servers down in the York area? Just lost internet
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Mr Lawrence 😷
(@LMac1970) reported
Three days without broadband or phone now. Not @Plusnet ‘s fault - BT Openreach seem to have issues. Lovely timing when I’m isolating from my partner. Doing much more book reading though.
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Julie
(@MusingJules) reported
@Plusnet Please see my latest PM. New router arrived but SSID doesn’t match the available network AGAIN. No broadband since last Wed - due to switch to you on Thu.
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Sarah
(@Sarah81794915) reported
@Plusnet my internet speed keeps collapsing (I have fibre with you) to download speed of 1mbps, if I reset the router it works fine for a few hours then stops working again. Has been doing this for a few wks. Please help, i’m working from home and it’s so unreliable.
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IsItAnyWonder? #FBPE
(@IsItAnyWonder1) reported
@Plusnet @haul_beer ANSWER YOUR PHONES! BEEN RINGING/ON HOLD FOR HOUR!! FAULT WITH TV PACKAGE BUT YOU NEVER EMPLOY ENOUGH STAFF!! **DO** SOMETHING. VILE. NEVER SIGN UP WITH PLUSNET