Plusnet

Plusnet Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newcastle upon Tyne, England 02/02/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Pro_Snapper David Millington (@Pro_Snapper) reported

    @Plusnet my Father-in-Laws landline is not working. We’ve called you to let you know that he is vulnerable and needs it for his emergency button to work. He falls regularly. Please can you fix it today? Please DM for details.

  • emeliasmum Louise (@emeliasmum) reported

    @Plusnet terrible customer service over a prolonged period. It seems no one from your team actually has any desire to listen and help. Zero care, zero service (no wifi of any kind) and yet told we still need to maintain our payments. Totally unacceptable.

  • MrCulling Andrew Paul Culling (@MrCulling) reported

    @Plusnet paid bill yesterday yet service is still restricted 😢

  • ljredux ljredux (@ljredux) reported

    @plusnet My Dad asked me to drop by because his internet (Plusnet fibre) went down. The problem seems to be external (local or national). He lives in Stoke-on-Trent. Do you know anything about an outage?

  • EalingBrewing Ealing Brewing (@EalingBrewing) reported

    @Plusnet As you know, I've already called to tell you to cancel the contract. What would calling again achieve?

  • MickeyShiraz Michael Shearer (@MickeyShiraz) reported

    @Plusnet I’ve just moved house and my internet was due to be on 25th and here we are on the evening of the 26th due to start work(from home) tomorrow morning and NO ROUTER, NO INTERNET AND EVEN NO RECORD OF MY NEW ADDRESS?!? These are peoples livelihoods!! DISGRACEFUL SERVICE

  • MichaelCunnane Michael Cunnane (@MichaelCunnane) reported

    @Plusnet my plusnet broadband is down. Is Gloucester area ok?

  • JackieO65622752 Jackie O'Neill (@JackieO65622752) reported

    @Plusnet I’m getting frequent intermittent service. Be grateful for some help to sort this asap. Thanks

  • passifromtarn steven passmore (@passifromtarn) reported

    @KippaxRyan92 Plusnet is the worst Internet I've had. Dial up in the 80s was quicker

  • DrMattGray Dr Matt Gray (@DrMattGray) reported

    @TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet