Plusnet

Plusnet Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newcastle upon Tyne, England 04/20/2024 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Plusnet outage reports came from the following cities: Gateshead, Newcastle upon Tyne, South Shields, North Shields, Washington, Cramlington, Sunderland, Chester-le-Street, Whitley Bay and Bedlington.

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City Problem Type Report Time
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSouth Shields Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scam516 Sam campbell (@scam516) reported

    @Plusnet are you guys ***************?.. threat debt collectors for a contract cancel that you did because you "broke my account".. i suggest this is sorted before i take legal action..

  • kit_beck_ Chris Beck (@kit_beck_) reported

    @Plusnet Hi. Just wanted to let you know I’ve been trying to set up my router with the username that’s shown in my member centre for two hours and it turns out it’s wrong. On the website it’s free-online but phone support says it’s freeonline. Usernames don’t have hyphens in them

  • danielw72123575 daniel watts (@danielw72123575) reported

    @Plusnet I've got no phone line or broadband I've waited and messaged seriously hurry up and fix this

  • MajesNic MajesNic (@MajesNic) reported

    @plusnet is there an outage in N17? Intermittent connection but mostly no connection.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet @lizloudon They’re useless been having issues since Feb and they’ve been no help at all

  • jessiekind_ Jessie 💐🌻 (@jessiekind_) reported

    @_gracelatter @Plusnet We're on virgin as we got a decent deal - 25.99 plus a 75 quid Amazon voucher and as loathe as I am to support Amazon it was great for moving house! Talk Talk are also supposed to be good - I usually just go for price comparison sites and see what looks best!

  • GSCS10 GSCS (@GSCS10) reported

    @Plusnet Looks like some tickets have already been opened, no need for me to report the same issue as others.

  • IanTriumph900 Ian Dickinson (@IanTriumph900) reported

    @Plusnet Hi just changed to plusnet and got the hub up and running without issues. Previously, with BT, the biggest problem was we kept losing internet connection. Unfortunately this is still happening - usually fixed with a restart. I was convinced it was the BT hub - help!

  • guyrodwell_ Guy Rodwell (Open) (@guyrodwell_) reported

    @GeekNamedMike We recently had my own issues with Plusnet, after our speeds randomly plummeted despite no detectable faults. However, after splitting the bands per their advice, and connecting my device to the 5Ghz band, our speeds returned.

  • Lucy07776777 Lucy (@Lucy07776777) reported

    @Plusnet Our broadband ordered to activate 10 days ago but sadly still don’t have an internet connection. We called Plusnet many times and their answers are all contradicatory and they don’t seem to know what was the exact issue. So irresponsible and incompetence.