Plusnet Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE98.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Bedlington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Raccoon
(@ChloeRaccoon) reported
@Plusnet Nice fix on the status page! The SSL cert has been revoked so no one can access it. Interesting way to do it, esp as there's a link on the plus net home page directly to it that now just errors out. Really professional!
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Karl Mahrenholz
(@KarlMahrenholz) reported
@Plusnet I’m trying to cancel my contract but on hold for 90 mins so far. Any other way to do this?
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Katy Jones
(@fineartskaty) reported
@Plusnet I have been ringing you around 3 times a week to try to get our internet sorted out as a transfer from Sky. We STILL have no internet over a week after we were cut off from sky, and are spending £££ on data to allow working from home and homework etc to happen. Help?!
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Chloe Raccoon
(@ChloeRaccoon) reported
Ok, update on the line issue, not from @plusnet, but I have other sources: the earth on the cab has issues, which is causing power issues. The "fix" atm is to.. send engineers out multiple times a day to put charged battery packs into the UPS to keep the cab running...
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Chloe Raccoon
(@ChloeRaccoon) reported
day 5 of our client (a charity) having their line go up and down, up and down... @plusnet's response to no connection (and no phones due to shift to voip) is "well, openreach is on strike" We don't have a contract with openreach, so that's your problem not ours.
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David Edwards
(@davedpg) reported
@Plusnet But is the problem resolved?
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Tracy Carter
(@tccounselling) reported
@Plusnet HI there my contract runs out in 2.11.22. Do I need to cancel giving notice or does it automatically cease in 2.11.22.
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Anda
(@AnandRai) reported
@Plusnet I've got issue with my internet and it's been confirmed no line issues and it's most likely the router. I've been advised I would have to pay for that new router? Is this correct?
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Roofus
(@roo42uk) reported
@Plusnet Hey I was wondering why you keep turning my mobile date on and off randomly. (also the fact your website doesn't have a chat or email feature to contact support is very frustrating)
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Yvette Bruin
(@YvetteBruin) reported
@Plusnet Hi, my bill has gone up by £10 and I’m not sure why. I went online to check the bill but when I click “view bill” I just get a buffering circle and it doesn’t open. Can you help?