Plusnet Outage Report in Chester-le-Street, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jill McInerney
(@JillMcInerney1) reported
@Plusnet the best Plusnet has got …..Mohammed in Leeds, sorted my WiFi problems, was sympathetic to my lack of technical knowledge, called back today to check if everything is ok 👍 #besthelpever #gomogo
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Geoff Barter 〓〓 🇪🇺
(@cornishbirder) reported
@sferguk @SkyUK switched to Plusnet , Sky was awful
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Keelan Balderson
(@altnewsuk) reported
@Plusnet Is the fibre activation date given in your emails an estimate, because we're set up as of yesterday (the date) but still receiving typically poor broadband speeds.
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David 🇮🇪🇪🇺
(@westfieldeditor) reported
@Plusnet Even better yet. Customer service in Leeds said could reconnect now, only for Sheffield dept to turn round and say 12 more days at least! Get a sodding grip.
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stanislao moulinski
(@sublimeportal) reported
@Plusnet No connection at all in CR3… any issues you are working on?
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David 🇮🇪🇪🇺
(@westfieldeditor) reported
@Plusnet You failed to follow my instructions and cut internet service on Tuesday. Now told 12 to 14 days to restore it. Your fault, but I'm paying for mobile at £15 per day as work from home. What a joke!
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Adam
(@AdamStrengthPow) reported
@Plusnet plusnet are refusing to provide me a deadlock letter so I can escalate my complaint to an ombudsman. What are my next steps? Who in plusnet should I complain to in order to send my issue to an ombudsman.
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Callum Lyon
(@CallumLyon) reported
Plus Net should change their name to **** Net. @Plusnet
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David 🇮🇪🇪🇺
(@westfieldeditor) reported
@Plusnet Your service is pathetic. Failure to read an email for 17 days, cut off in error and 2 depts at least contradicting each other.
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Skye Luxury Cottages
(@skyecottage) reported
@Plusnet WiFi is down in our flat and we've tried all your suggestions. Used to be able to phone you. Is there an outage at IV3 5DA?