Plusnet Outage Report in Chester-le-Street, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Lanchester, Durham, Gateshead, South Shields and Sunderland.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Total Blackout | ||
Total Blackout |
Community Discussion
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Plusnet Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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John Adams (@Johnad25) reported from Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Outdoorsey (@2012neil2012) reported from Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams (@Johnad25) reported from Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson (@remenos) reported from Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle (@BlocknBottle) reported from Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sazzy Sandra 💙🐈☕📚🍫 (@Sazzy__Sandra) reported
@Plusnet HOUSE PHONE STILL NOT WORKING, more of emergency stepdad can't drive for over a month, a stroke Mum disabled too NEED HOUSEPHONE working also trying to sort out bills etc for new property, if keep use mobile will cost a fortune if so will be asking you to pay mobile bill
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Mark Wylie (@MarkWylie) reported
So, made the mistake of switching broadband to @Plusnet, or at least I tried. My old provider disconnected today, but nothing from Plusnet about my new service.
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Daniel Pearson (@MrDanielPearson) reported
Been let down too many times by @Plusnet for #broadband Any other providers got any good deals and able to help?
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Lee Holmes (@LeeHolmes1972) reported
@AlStewartOBE Broadband and telephone provision on the other hand is a veritable consumer paradise if you're willing to shop around! Sky, talktalk, plusnet et al have given me loadsa money to join them/stick around down the years.
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Rich Bradshaw (@richbradshaw) reported
@Plusnet internet down again for 6th time since Friday 5th. Any idea why/what’s going on?
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Canvey Views (@CanveyViews) reported
We've acted as a consumer champion in the past when Plusnet had a horrific migration between billing platforms. Today we're hearing of similar problems emerging on a large scale with @BritishGasHelp Canvey please let us know if you are experiencing payment issues with @BritishGas
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RavScale Designs (@RavScaleDesigns) reported
I see my @Plusnet Internet is back to its normal self over the past week. Been in 20 minutes and its unusable, only trying to send a couple of emails. Will receive a reply no doubt about wired connection instead of wifi (which it is) can't wait to cancel.
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Tim (@twhobbies) reported
My @Plusnet broadband has gone 😢 anyone else having issues at all? Also weird as my Sky Mobile 4G is awful as well, double whammy!
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Lorn Dey wear a mask 💜🤍💚🇺🇦 (@lenathehyena) reported
I'm taking time out of complaining about everyone and everthying to give a 👍 to Plusnet. Excellent customer service and I've just had an amusing and beneficial virtual conversation with one of their team. That's not anything I could say about other broadband companies. Well done
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Daniel Pearson (@MrDanielPearson) reported
@Plusnet 2 and a half hours on the phone and nothing, beyond unacceptable! Disgusting ‘service’