Plusnet Outage Report in Chester-le-Street, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ath Athanasius 💙
(@AthanSpod) reported
@rbiondin1 @Plusnet You're not alone. Mine's been down since around 10:35 this morning. Sync is all fine, but no routing, and bouncing the connection gives the wrong (RFC1918 !) IP. Phoned support and their opening message says it's a general problem.
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James Dyer
(@jdyersinger) reported
@katiedubbya @AndrewGalvin14 @Plusnet Same issue in Surrey
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Barbara Yarwood
(@barbarayarwood1) reported
@Plusnet cutting off your customers instead of announcing you had a major issue is NOT business smart. The entire country is affected. Make a goddamn statement already. How long are we going to be off??? Are repairs underway???? Is anything being done?
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🤖 Boop / Bop / Beep 🤖
(@Wolf__GB) reported
@BigRatMedia @Plusnet Is your hub light still a solid blue by any chance? Mine is even though I can't connect to anything. Or check their service status page.
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Heavy Gretel
(@heavygretel) reported
@Plusnet can you help? I am a business customer and can’t connect to broadband. All systems in my shop need Wi-Fi to work. Have been on hold for over an hour but can’t speak to anyone to help. Very frustrating as it is impacting my business, can’t take payments etc!
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Russell Trent
(@DaddyGardener80) reported
@Plusnet @DamienRawlinso1 Your customers need a rough ETA please so we can plan our day. You've got a UK wide outage, you must have *some* idea of what the problem is and/or how long it will take to fix.
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Kieran
(@_m00t_) reported
.@Plusnet outage has been going on for nearly 2 hours now, and still no word about it on their social media channels. 😑
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Plusnet
(@Plusnet) reported
@LouMay0708 Hiya Louise. Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. -Lauren, Sheffield
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Helen Breese
(@Helen_Breese) reported
@Plusnet is there any sort of official statement or explanation on the outage on the way please? A lot of people complaining and your responses seem to suggest the issue is their connection and not you? #plusnetdown
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Plusnet
(@Plusnet) reported
@Christo39186304 Hello, Christopher Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. Samantha - Sheffield