Plusnet Outage Report in Chester-le-Street, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@michaellfox) reported
@Shortwasp I've had Plusnet broadband for ages ( part of BT now) never had any issues. Get BT sport from them at £10/m. Dont get access to BT Sport app though as discounted price . Worth a look.
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Del
(@gunner_del) reported
Hiya @plusnethelp @Plusnet I used my debit card to pay £12 onto my Plusnet mobile sim only account 31 December I still do not see the payment on my account Please inbox message me so we can chat [not talk - I can't speak out loud at moment bad throat] Thank You
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Antnello
(@Antonel58982078) reported
@plusnethelp switched from the 8th january but not router been delivered as of today. Not router= no broadband = not work. Never experienced such unprofessionalism how can you post router 2 days before activation on normal delivery in such time. bad start #badservice #plusnet
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Paul H
(@69polaris69) reported
@davidleeraynor @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS
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jenva
(@jenva15) reported
Can somebody help? @Plusnet @plusnethelp I have sent a DM
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J Hullock
(@Hullock_) reported
@plusnethelp how do I get a new Plusnet router, my router is 4 or 5 years old but it keeps playing up and I'm needing to reset it all the time just to get it to work. Loyal Plusnet customer
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Ian Fisher
(@IanDavidFisher) reported
@JamesAALongman Yes. A @Plusnet hub 1 which constantly (multiple times daily) disconnects WiFi and has done for almost 2 years. Plusnet has failed to remedy the issue despite the issues facing consumers over the last 12 months.
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Miss S
(@MissSutcliffe) reported
My wifi is struggling under the strain of online lessons and keeps glitching at the worst points - is this a normal teacher thing or can you help @Plusnet @plusnethelp ?
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Mike Shaw
(@garcon00) reported
@DickieMeaden Been on Vodafone for years. Coverage ok where I am but customer service not so much. If 4G SIM only suits, worth looking at Plusnet (they use EE).
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Paul H
(@69polaris69) reported
@adamace72 @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS