Plusnet

Plusnet Outage Report in Chester-le-Street, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chester-le-Street, County Durham, England 11/23/2024 02:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Chester-le-Street and Sunderland.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomJarrow E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomSunderland Internet
United KingdomStanley Internet

Community Discussion

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Plusnet Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alistairsbrain Alistair Cohen (@alistairsbrain) reported

    @Plusnet Is your service down? Router says no internet connection and can't even access your service status page. Been like this for the past 45 mins or so

  • evilduck1 Ayrton Beatty BSc 🏳️‍🌈🏁 (@evilduck1) reported

    I’m guessing @Plusnet is down for a lot of people. Can’t get through on the phones at all

  • JoeTyePR Joe Tye (@JoeTyePR) reported

    Has anyone had any form of conversation or update from @Plusnet on the outage and expected resolve?

  • GMRennie George Rennie (@GMRennie) reported

    @Plusnet Is the email service down at present? I can’t receive emails and the status page on your website is not loading.

  • CrowdSurfin IZ*ONE Always in my heart (@CrowdSurfin) reported

    @pfrr @Plusnet Internet out in North West near Burnley. Plusnet with the usual piss poor customer service and copy paste bots replying to everyone.

  • JeanRemyDuboc Jean-Rémy Duboc ن (@JeanRemyDuboc) reported

    @xxChoz0079zz @Plusnet yep, having the same issue in the South.

  • chivey Chivey for PM 💙 (@chivey) reported

    @Plusnet Are you having major broadband issues everywhere? I can’t see that you’ve said anything. Been on a call waiting for 45 mins now!!!

  • hurstcomLtd Karen Latham (@hurstcomLtd) reported

    @Plusnet I also have no broadband. The BOT service isn’t working and the call centre is too busy to take any more calls. How about updating your customers?

  • JustCrac Just hear for the crac (@JustCrac) reported

    @brainwipe @Plusnet @bluecollarfood Try phoning them… oh hang on seems they’ve disconnected that as well!!

  • sywwow Sywwow (@sywwow) reported

    Am in boozer Can't work because Plusnet is down Anyone who says I'm not even on Plusnet is a big liar