Plusnet Outage Report in Chester-le-Street, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Peterlee |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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amandabell
(@amandabell3344) reported
@geordie_julie @MartinSLewis @MoneySavingExp Hi I was also with plusnet... Worst service ever... Now with BT... Best thing I ever did...
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Paul Bexon
(@happystalker) reported
@plusnethelp just moved from talk talk to plusnet. I was getting 17mbps up stairs know I only get 14mbps. Also ethernet connection to ps4 14 only when it was 17 with talk talk, this is not good. Please help
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Dave Keighley
(@DaveKeighley) reported
@TBarnesGrasmere @Plusnet Our Plusnet internet is fine up at Broadrayne. If WiFi signal is gone then usually this is your internal box and not external network problem. Powering it off/on may help. 👍
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Frankie
(@Frankie48234265) reported
@Plusnet So why have you caused me to be hospitalised? Messaging me all night every night for the last week? I am now extremely ill. I'm not even a Plusnet Customer and I'm not paying you to stop
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Jared
(@Jediwilt) reported
I've come home to Sky TV, even better is the thought that next Wednesday I will come home to broadband that isn't provided by Plusnet! So glad to finally be rid of poor wi-fi, hopefully Sky will do much better, hardly difficult really.
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Marcus 💙
(@marcuskerr) reported
@plusnethelp The issue I have is that this is the best service you can offer, the only fault is the lack of infrastructure investment. I'm sorry if the woeful speeds are embarrassing but you should try uploading a rendered video file for work using it. #plusnet #btopenreach #broadband
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jo
(@jo83871358) reported
@mouthwaite @virginmedia Been with plusnet for 3 years now... fantastic WiFi & customer service
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Hilary Davidson
(@hiljdavidson) reported
@plusnethelp Dear PlusNet, It used to be the case that I could raise a ticket for support even after the telephone lines were closed, why do you deny this access? I have an upload speed issue, & would like to gain your support. #RSVP Including @MrOakRoom for technical Responses.
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Mark Thorley
(@MarkSharks13) reported
@TalkTalk Thanks for the reply, but my issue is actually with @Plusnet - the original tweet asked them for assistance, but not heard from them. @plusnethelp why are my speeds regularly 20 - 30mbps slower than the month before we switched to you?????
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Tom Barnes
(@TBarnesGrasmere) reported
Is anyone else experiencing @Plusnet outage? Had heavy rain in our area and the wifi/signal seems to have completely gone #Grasmere #Lakes