Plusnet Outage Report in Chester-le-Street, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Sunderland and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Durham |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Gilberts Nuts On A Plate
(@PhilPlate) reported
@plusnet @plusnethelp Hi guys been into your help line again. We've had no phone or internet since Saturday. The line is down and broken , simple to fix. Why donee still have no one scheduled to come and fix it yet it been nearly a week. This getting beyond the home now.
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JB
(@Bzpx1) reported
@plusnethelp can I call numbers starting 075371 on plusnet Mobile? I’m having an issue where its cutting off on my and a family members plusnet mobile. Was working on mine yesterday but not on family members yesterday and today both of ours aren’t. Works fine from other networks.
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Phil Howard
(@Gadgetoid) reported
@BreakIntoProg @Plusnet To be fair I'm mostly MILDLY IRRITATED and being a petty, insistent bastard because if nobody kicks up a fuss over the mild irritations that grind us down then we'll never see any incentive to improve them. An ISP not providing an online form to cancel is... offensive to me.
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D1ggy - Socialist 3.5% seiroT ehT kcuF
(@D1gD33per) reported
Plusnet defo sell your house number. Had two numbers with them which I never give out or use so it’s impossible to get my name and number and I still get cold calls with my exact name.
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Ben
(@redhot_79) reported
@plusnethelp please can you reply to my tweets from yesterday thanks. I’m a customer and require help/info quickly. @Plusnet
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J.C
(@fishcake555) reported
@plusnethelp If I join Plusnet broadband, is it possible to request a go live date for your service to start, as my current supplier charges a cancellation fee if its even 1 day before my current contract ends next month?
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Steve
(@stevewatkin) reported
@7Netto85 @Plusnet @plusnethelp I use BT and a Netgear router. Get 62Mbs down and 18Mbs up. Thank you Olympics 2012
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Melissa
(@melkimsim) reported
@Plusnet hi I phoned customer service at half 7. Sat on hold for 30 minutes and was cut off at 8. 😔
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tigersb
(@recameja) reported
@plusnethelp please help me I have had Plusnet for months now but my devices keep disconnecting from the WiFi
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Sarah PB
(@SarahCParker1) reported
@nowtvhelp No need now... plusnet restricted my account because my bill was 4 days late... never known any broadband company to do this! Insanity! Now I’ve paid it and poof!! Magically my problems disappeared!! Don’t go with plus net!!!