Plusnet Outage Report in Chester-le-Street, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Crook and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Moonstone Isle
(@MoonstoneIsle1) reported
@Plusnet Openreach have installed a fibre to premises duct in our street and cut our phone in the process. According to them I should report it to you. It has been over a week without phone or internet access which I require for my business and for medical reasons. Can you help.
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💖💜💙 thisisbiscuit
(@we_are_biscuit) reported
@Plusnet @BiConUK That's a good response. I'm glad you're working to resolve it. However a customer raised this with you a week ago. We shouldn't have to take things public to get you to do the right thing.
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Richard Parker
(@Richard_Parker) reported
from
Doncaster, England
That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.
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Dan Rolfe Johnson
(@danrolfejohnson) reported
@Plusnet no broadband currently in se6 - is this a network problem?
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💖💜💙 thisisbiscuit
(@we_are_biscuit) reported
@Stoicfnord @Plusnet It's a customer (though I suspect not for much longer) of theirs who this happened to. I'm just shouting about it. Don't want them getting piled on otherwise I'd have made a thread around their original tweet.
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💖💜💙 thisisbiscuit
(@we_are_biscuit) reported
@Xyalon @cl_gamble @Plusnet When we were fighting this constantly, it was the middle syllable that caused the issues. Or so they said. They always remembered to unblock Scunthorpe.
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Slock Rocket
(@Sockpuppet1011) reported
@we_are_biscuit @Plusnet I suspect, as mentioned, that there's a Support Tech desperately trying to find a manager to tell them what to do. They used to be great, especially for us techies who wanted to go beyond just consuming the web, but they're not much better than Talk Talk, Sky e.t.c. now. Shame.
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Pat1doughty
(@pat1doughty) reported
@plusnet Perhaps you could use your spare time to help Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet
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Benjamin Webb
(@countwebbbr) reported
@Plusnet. How do I get service credits promised by support for my recent Internet issue?
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Phil Culmer
(@brotherphil) reported
@Plusnet my router is up and down like a hoo... ahem: fiddler's elbow tonight. Anyone know if there are network problems in the Lincoln area?