Plusnet Outage Report in Chester-le-Street, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Peterlee, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Peterlee |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Winter
(@brianwinteruk) reported
@NigelsRadio @Plusnet To be honest. I've been with them since 2007. Never had a major issue. The one I had was the fault of Openreach. Engineer cut the wrong cable at green box. Most problems are not @plusnethelp themselves, but usually Openteach.
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Tom Johnston
(@TJstweet) reported
Apologies if you think I’m ignoring your emails, but I am still having serious problems with the @Plusnet crash problem. Two days down and counting. Phone’s on if you need me! #plusnetdown
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craig branson
(@mungerville) reported
@lizcooperclark @VictoriaPeckham @Plusnet Mine worked about 12am last night, receiving mail and sending. Thought it was fixed. But no this morning it’s back to broken. #plusnet #plusnetdown #PlusnetNomail
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Karen Grove
(@kaareeeennnn1) reported
@Plusnet just wondering if the company's WiFi is actually down or if its just mine and I can't figure out how to fix it
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Plusnet
(@Plusnet) reported
@LorcanAdrain Hey there Lorcan, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.
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NigelsRadioTakeover
(@NigelsRadio) reported
@Plusnet Thanks. How did you know where my line is? I never sent a dm?
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Sean McDonald
(@SeanMcDD) reported
@Plusnet Two days in and still can't send emails. Very poor customer service but no real surprise at that given the decline over the past year. Plusnet used be dependable but no longer
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Roger Sanford
(@McWojjed) reported
@Plusnet "updates can be tracked here . . . " and your link simply sends me to a page selling £50 and £60 packages . . . Really? Not the customer service that brought me to PlusNet in the first place. 2/10 must try harder 🤨
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LoneBee
(@LoneLeVay) reported
@Plusnet @AiberdeinQuine I still can't send emails; getting error messages about unsupported connection encryption type on all plusnet mail accounts (not Gmail). Is this connected to the current problems and is there an indication of a solution? We are into a third day now.
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Derek Smith
(@dsmiffy55) reported
@Plusnet I’m pleased that we are now receiving emails. However we still can’t send them. Help please.