Plusnet Outage Report in Chester-le-Street, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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⭐💙 🇺🇦🇪🇺#FBPA #FBPE
(@FKbillie) reported
@Plusnet @milesp02 Hi, I'm also having signal issues ie no coverage in NW London. I've tried your app's coverage checker but it didn't work. What can be done?
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ꮓꮻꮇᏼꭼꭺɴ 🦇
(@iIuvrobertsmith) reported
@Plusnet you have the most horrendous service i’ve ever experienced. I need help ASAP. still don’t have internet and it’s been 24 days
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holly
(@hollylaws1989) reported
Absolutely furious with @Plusnet - I’ve been waiting over 3 months for internet and still nothing! I call them weekly and seem to be forever waiting for call backs that never happen! I just want internet
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Jasper van der Zalm
(@_jaspervdz) reported
@Plusnet #customerservice is #appalling. No broadband. Delay after delay. 2 hours on hold and still no further forward. #fail
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Screwfix
(@Screwfix) reported
@AnnPawley Hi, We have been made aware that some people are experiencing issues with our website if they are with Plusnet. We have made our IT Team aware, so this is being looked into. Cath
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David Stone
(@stonedg44) reported
@Plusnet Started a HELP call at 1931 and after initial responses no further contact since 1933. As the service is supposed to end at 2000 do I assume I will not get and further help?
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Barns.
(@BarnsMCR) reported
@Plusnet We are having major issues with connection speed. It's testing at roughly 10% of the speed it is supposed to be. I opened a support ticket but have heard nothing.
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Lenzmadeit
(@lenzmadeit) reported
@Plusnet hi, WiFi gone following storms last night, diagnostic bot replied there's a problem with network that you will get fixed but no timescale?
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Bob Friend
(@Joelong76) reported
@ThreeUKSupportwhat gives? signal has been awful for days now yet my other #Plusnet SIM is fine, trouble is you provide my all you can eat #mobilebroadband, going to have to review if I stay with you at renewal
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Andy Watson
(@tradingfaceswxm) reported
Hey @Plusnet. Any particular reason why my Internet service has gone really crap since I decided to make the switch to one of your competitors?