Plusnet Outage Report in Chester-le-Street, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chester-le-Street, County Durham, England 12/09/2023 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Lanchester, Durham, Gateshead, South Shields and Sunderland.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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Plusnet Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Sazzy__Sandra Sazzy Sandra 💙🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet HOUSE PHONE STILL NOT WORKING, more of emergency stepdad can't drive for over a month, a stroke Mum disabled too NEED HOUSEPHONE working also trying to sort out bills etc for new property, if keep use mobile will cost a fortune if so will be asking you to pay mobile bill

  • MarkWylie Mark Wylie (@MarkWylie) reported

    So, made the mistake of switching broadband to @Plusnet, or at least I tried. My old provider disconnected today, but nothing from Plusnet about my new service.

  • MrDanielPearson Daniel Pearson (@MrDanielPearson) reported

    Been let down too many times by @Plusnet for #broadband Any other providers got any good deals and able to help?

  • LeeHolmes1972 Lee Holmes (@LeeHolmes1972) reported

    @AlStewartOBE Broadband and telephone provision on the other hand is a veritable consumer paradise if you're willing to shop around! Sky, talktalk, plusnet et al have given me loadsa money to join them/stick around down the years.

  • richbradshaw Rich Bradshaw (@richbradshaw) reported

    @Plusnet internet down again for 6th time since Friday 5th. Any idea why/what’s going on?

  • CanveyViews Canvey Views (@CanveyViews) reported

    We've acted as a consumer champion in the past when Plusnet had a horrific migration between billing platforms. Today we're hearing of similar problems emerging on a large scale with @BritishGasHelp Canvey please let us know if you are experiencing payment issues with @BritishGas

  • RavScaleDesigns RavScale Designs (@RavScaleDesigns) reported

    I see my @Plusnet Internet is back to its normal self over the past week. Been in 20 minutes and its unusable, only trying to send a couple of emails. Will receive a reply no doubt about wired connection instead of wifi (which it is) can't wait to cancel.

  • twhobbies Tim (@twhobbies) reported

    My @Plusnet broadband has gone 😢 anyone else having issues at all? Also weird as my Sky Mobile 4G is awful as well, double whammy!

  • lenathehyena Lorn Dey wear a mask 💜🤍💚🇺🇦 (@lenathehyena) reported

    I'm taking time out of complaining about everyone and everthying to give a 👍 to Plusnet. Excellent customer service and I've just had an amusing and beneficial virtual conversation with one of their team. That's not anything I could say about other broadband companies. Well done

  • MrDanielPearson Daniel Pearson (@MrDanielPearson) reported

    @Plusnet 2 and a half hours on the phone and nothing, beyond unacceptable! Disgusting ‘service’