Plusnet Outage Report in Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Durham, England
The most recent Plusnet outage reports came from the following cities: Consett, Gateshead and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Wi-fi | |
| Gateshead |
Internet | |
| Sunderland |
||
| Chester-le-Street |
Internet | |
| Sunderland |
Internet | |
| Stanley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Darth Rider
(@DarthRider4) reported
@Plusnet after numerous issues not being able to connect calls we have worked out the problem, your crappy network just cuts off the call if the phone is engaged, what a load of rubbish.
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Roy Cruse
(@roycruse) reported
@Plusnet Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝
(@Matthewhewitt84) reported
Still connection drops on and off, been doing this for over 2 hours now and my speed has dropped so slow @Plusnet not fair really 😞
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Jane
(@darcy2010_jane) reported
@Plusnet please rectify my internet, working fine for majority of the month but when it comes to the time of the month for bill payment my internet starts playing up goes down. None of the billing issues are my fault, I am over two months in credit.
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Roy Cruse
(@roycruse) reported
@plusnethelp Hi we have 2 plusnet phones in the house and both have no signal today - whats up ??? TR9 6QA
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Louise Scott
(@LouiseS19826403) reported
@Plusnet hi im having problems with my service dropping out every few minutes. Ive tried ringing the only number i can find but its saying number not recognised. How can I contact you as I'm trying to do a uni assignment and my works not saving
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Heung Min Jon
(@JonnoSizeable) reported
@Plusnet My broadband was due to start on 22nd, I've had no internet for 4 days!! Customer service is closed, please help!
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Melissa Park
(@PiperPark4) reported
@Plusnet I urgently need to use my mobile abroad. Despite my data being switched off I have reached my SmartCap so can’t make calls - including calling you to sort this out! Please help!
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Jan Wilkinson
(@janjanwilkie) reported
@Matthewhewitt84 @Plusnet On drop out number 5 now. Crazy. It's rebooted it's self though this time. I've been with Plusnet nearly 2 years now and never had this happen. Why I find it so odd.
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MKtweet
(@MSK_tweeter) reported
@Plusnet so when I am not getting the service I have paid for, Plusnet make it impossible to report the issue!! Terrible customer service, and I went with this company because of the reports of great customer service! Boy I made a mistake!!!