Plusnet Outage Report in Durham, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (14%)
-
Total Blackout (10%)
-
E-mail (7%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Durham, England
The most recent Plusnet outage reports came from the following cities: Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Internet | |
| Sunderland |
Total Blackout | |
| Gateshead |
Internet | |
| Newton Aycliffe |
Internet | |
| Gateshead |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
-
Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
-
Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
-
Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
-
stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
-
Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
-
John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Nick Owen
(@nickjowen) reported
@Plusnet You really do need to do something about your hold music. It’s bad enough holding on for the ridiculous amount of time, but to do with this music is just mean
-
Keith Huewen🎙
(@KeithHuewen) reported
@MariaCostello Good luck with Plusnet! I complained on Twitter to them once and got a missive from BT management asking me to remove the Tweet as Plusnet were their partners. What should have happened is that Plusnet customer service should have got a kick up the backside from their ‘partners’!
-
Plusnet
(@Plusnet) reported
@seanferguson Hi Sean! I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield
-
Catherine Bolt
(@CatherineBolt) reported
@Plusnet a month on from cancelling my contract you are still saying my landline is with you, and it took nearly a month to respond to my last message. This is simply not good enough and you're charging me for a service I've already cancelled.
-
Stephen paul
(@nextgenste) reported
plusnet prices are going up in march so prepare to change services because this one is going to be bad
-
🌼 Amy ᴿ ❤️ 🫶🏻
(@AmyIsHeRe) reported
@Plusnet factory reset firestick as home screen unavailable still thinking it would fix it now won't connect at all!!! go to login into website password etc incorrect after changing it now what to do, WiFi is so bad like what is wrong with it unplugged router stil the same 😒
-
AudreyMc-RD
(@AudreyMcRD) reported
@Plusnet please provide me a simple email address to submit a document to you in support of an open issue. Your portal rejects my document despite carefully meeting the stated reqs
-
David MS
(@DavidJMS) reported
@Plusnet My 88 year old, housebound mother as had her phone and broadband services incorrectly terminated meaning her care alarm is not working. Your agents advised she must wait 14 days to have her service restored. I need to speak with a manager, I am an authorised user.
-
Ash 💙
(@me_and_flora) reported
@Plusnet I can’t give you that information because I’ve had to move in with my parents so that I can do my job using their internet, so I don’t have documentation to hand. I’m also dealing with a broken down car at the moment so getting back to my house isn’t practical.
-
Jo Jenkins
(@JoJenkins1) reported
@Plusnet cannot make phone calls etc, therefore cannot call you. Definitely a SIM problem as tried in another phone, help!